What Sertis Co.,Ltd. does

Sertis Co., Ltd. is a Bangkok-headquartered AI and data solutions provider founded in 2014 and operating across Southeast Asia with 101–250 employees. The company delivers custom AI applications and proprietary AI platforms to enterprise customers in retail, manufacturing, energy, banking and finance, security, hospitality, healthcare, logistics, agriculture and property technology. Its platform-plus-modules architecture centers on two flagship products: KMAI (Knowledge Management AI), which consolidates enterprise knowledge from systems such as SharePoint into a single permission-controlled, citation-backed hub, and Sertis Private LLM, which supports on-premises and air-gapped generative AI deployment with multilingual coverage across Thai, English, Japanese, Mandarin, Bahasa, Vietnamese and Arabic. Supporting products include Insight Hub (retail analytics), Sertis Face Scan and Face Scan Pro (biometric recognition), Smart Energy Platform, FarmLab (built with CPF), Shelf AI and Turnover Predictor, plus professional services for SAP transformation and data/AI staffing.

The company's go-to-market is an enterprise field-sales motion in which prospects engage via direct outreach or the corporate website, supported by thought leadership content, an AI Education Hub, Sertis Research Labs, and active LinkedIn and media channels. Customer engagement is custom and quote-based under multi-year contracts, blending professional services with subscription or licensing arrangements for proprietary platforms. Named deployments include a leading Thai bank (1,500+ users on KMAI with 12%+ sales conversion uplift), Midea Thailand (5G + AI inspection, 75% rework reduction, contributing to Thailand's first WEF Global Lighthouse Factory in 2025), WHA Group, Nestopa (70% agent productivity uplift), Siriraj Hospital, and a Japanese manufacturing firm. In January 2026, Sertis established a joint venture, PT Sertis Teknologi Indonesia, with Toto Sugiri and DCI Indonesia to combine its AI platforms with Tier IV certified local data centre infrastructure for the Indonesian market.

Name

Sertis Co.,Ltd.

Legal name

Sertis Co., Ltd.

Website

https://sertiscorp.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

101–250 employees

Short description

Sertis is a Bangkok-based AI solutions provider offering custom AI/ML services and proprietary platforms (KMAI, Private LLM) to enterprise customers across retail, manufacturing, banking, energy, healthcare, and logistics verticals in Southeast Asia.

Ownership category

akta.pro rank

Product category

Enterprise AI Software & Solutions

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Generative AI & LLM Solutions Services (RAG, Agents, Copilots) (BPAEAHAG)

akta.pro secondary industries

End-to-End Enterprise AI Platforms (MLOps & Model Lifecycle Management) (HDAEANAA), LLMOps & Generative AI Platforms (Prompt/Agent Orchestration, RAG) (HDAEANAD), AI/ML Engineering & Model Development Services (BPAEAHAF), Enterprise AI Data & Knowledge Platforms (Vector Databases, Knowledge Graphs) (HDAEANAH)

Keywords

• Enterprise AI solutions
• Custom AI development
• Knowledge management AI
• Predictive analytics services
• Computer vision solutions

Headquarters

HQ city

Bangkok

HQ country

Thailand

HQ region

Asia

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Custom AI Solutions & Professional Services: Sertis develops bespoke AI applications and solutions tailored to specific industry or business requirements, providing strategic guidance on leveraging AI and data-driven technologies. This includes consulting, implementation, and custom development engagements across machine learning, computer vision, predictive analytics, and data engineering.
2. AI Platform Products (KMAI, Private LLM, Face Scan, Smart Energy Platform, FarmLab): Proprietary AI platforms and solutions offered to enterprise clients, likely as subscription or license arrangements. Products include KMAI (Knowledge Management AI), Sertis Private LLM, Sertis Face Scan, Sertis Face Scan Pro, Smart Energy Platform, and FarmLab.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

Sertis develops custom AI and Big Data solutions and proprietary AI platforms (KMAI, Sertis PrivateLLM, Insight Hub, Face Scan, Smart Energy Platform, FarmLab, Shelf AI, Turnover Predictor) tailored for enterprises across retail, manufacturing, energy, banking, healthcare, security, and hospitality. The company delivers bespoke AI applications, machine learning, computer vision, predictive analytics, and data engineering services alongside ready-made platforms for knowledge management and secure private LLM deployment.

Product overview

Sertis is an AI and Data company offering a comprehensive portfolio of AI solutions across a platform-plus-modules architecture. The core offerings include KMAI (Knowledge Management AI) and Sertis PrivateLLM, which together form an enterprise AI knowledge infrastructure enabling organizations to transform unstructured data into secure, actionable intelligence. The product suite spans multiple verticals: Insight Hub provides AI-powered retail analytics; Sertis Face Scan and Face Scan Pro offer facial recognition and biometric security solutions; Smart Energy Platform addresses energy sector needs; FarmLab serves agricultural applications with CPF; Shelf AI supports retail shelf optimization; and Turnover Predictor enables HR analytics for employee retention. Additional offerings include SAP Transformation services and Data & AI Staffing Solutions. The portfolio serves industries including retail, manufacturing, energy, banking and finance, security, and hospitality across Thailand and Southeast Asia.

Differentiator

Problem solved

Functional benefit

Brands

• KMAI (Knowledge Management AI): AI-powered knowledge management platform designed to be an organization's single source of truth, gathering and organizing enterprise knowledge into one central hub.
• Private LLM
• Sertis Face Scan
• Sertis Face Scan Pro
• Sertis PrivateLLM
• Smart Energy Platform
• FarmLab
• Insight Hub
• Sertis AI Research Labs

Products and services

• Insight Hub AI-powered retail analytics platform that transforms customer and operational data into revenue-driving insights via demand forecasting, assortment planning, and promotion optimization for retailers.
• Knowledge Management AI (KMAI) Enterprise AI assistant that serves as a single source of truth, gathering, organizing, and connecting knowledge from across the organization—including internal policies, SOPs, SharePoint, and reports—into a central hub with real-time, reference-backed answers.
• Sertis Private LLM Secure enterprise AI infrastructure enabling organizations to run generative AI within their own private cloud or fully on-premises/air-gapped environment, maintaining complete control over sensitive data for banking, healthcare, and manufacturing sectors. Supports Thai, English, Japanese, Mandarin, Bahasa, Vietnamese, and Arabic.
• Sertis Face Scan Facial recognition and biometric authentication solution for identity verification and security applications across enterprise and surveillance use cases.
• Sertis Face Scan Pro Advanced facial recognition and biometric authentication solution with enhanced capabilities beyond the standard Face Scan offering.
• Smart Energy Platform AI-powered platform for energy sector applications including forecasting, asset intelligence, operational prioritization, and resilience planning.
• FarmLab (CPF AI FarmLab) AI-powered agricultural technology solution developed in partnership with CPF (Charoen Pokphand Foods), enabling data-driven farm management and optimization for farming operations and food production.
• Shelf AI AI solution for retail shelf management and optimization, leveraging computer vision for shelf monitoring and inventory management.
• Turnover Predictor Employee attrition prediction solution using machine learning to forecast staff turnover and enable proactive HR interventions.
• SAP Transformation AI integration and transformation services for SAP environments, helping organizations leverage AI capabilities within SAP systems.
• Data & AI Staffing Solutions Professional staffing services providing data science and AI specialists to support organizational AI initiatives and implementation.

Quantifiable outcome

• 12%+ increase in sales conversion at a leading Thai bank (1,500 users across multiple teams)
• +5 more outcomes

Named customers6 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability12 records

Feature9 records

Partnerships

One partnership is on record.

• DCI Indonesia (Data Centre Indonesia)majorStrategic or Co-development Partner · 12 January 2026Sertis and Toto Sugiri (founder and CEO of DCI Indonesia) established a joint venture in Indonesia called PT Sertis Teknologi Indonesia. The venture combines Sertis's AI platforms — including Knowledge Management AI (KMAI) and retail analytics tools — with DCI Indonesia's Tier IV certified data centre infrastructure to serve local organizations. The collaboration aims to address rising demand for AI services in Indonesia while meeting local security, compliance, and governance requirements.

Scale indicators3 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Fractal Analytics: Enterprise AI and analytics services firm combining proprietary platforms (Fractal AI, Qure.ai) with bespoke ML consulting for Fortune 500 clients — closely mirrors Sertis's hybrid platform-plus-professional-services architecture.
• Tiger Analytics: AI & data analytics solutions provider serving global enterprises with custom ML, predictive analytics, and computer vision across retail, manufacturing, and financial services — same vertically-specialized custom-AI services model as Sertis, operating in SEA/APAC.
• Latentview Analytics: Data and analytics services company delivering decision-science, ML engineering, and AI platform solutions to global enterprises — comparable in custom-AI-services model, vertical coverage (BFSI, retail, manufacturing), and global delivery from Asia.

Regional players

• AI Singapore: National AI program driving AI productization and industry adoption across Singapore-based enterprises — comparable as a Southeast-Asia-anchored AI solutions and capability builder, though public-sector-backed.
• NCS Group: Singapore-headquartered IT services and AI digital transformation provider with deep government and enterprise footprint across Southeast Asia — closest regional incumbent comparable to Sertis's enterprise AI services motion in SEA.

Broad incumbents

• Accenture: Global systems integrator with a large applied-AI practice and the Andersen Consulting relationship visible in Sertis's SF address — broad incumbent competing for the same enterprise AI transformation RFPs at greater scale.
• Palantir Technologies: Enterprise AI/data platform (Foundry, AIP) serving regulated industries including manufacturing, energy, and government — comparably positioned as a vertically specialized data-and-AI platform, though operating globally at much greater scale.
• Deloitte AI & Data: Big Four's AI/data consulting arm (Deloitte AI Institute, Omnia) delivering applied AI services across regulated industries — broad incumbent competitor for Sertis's banking, healthcare, and manufacturing deals.

Emerging players

• H2O.ai: Provider of enterprise AI/ML platforms (H2O AI Cloud, h2oGPTe) plus AI services for regulated industries — comparable to Sertis's platform-plus-services model with strong positioning in banking, insurance, and healthcare.
• DataRobot: Enterprise AI platform combining MLOps, generative AI, and applied AI services — directly comparable to Sertis's KMAI/Private LLM platform strategy and target verticals (banking, manufacturing, healthcare).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCX4OzJwKd37wE5MxfqUBaNw
• Facebookfacebook.com/sertiscorp
• LinkedInlinkedin.com/company/sertis

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sertis Co.,Ltd.