Smith Thompson Security
Smith Thompson Home Security is a family-owned Texas alarm company founded in 1978, operating four offices across Dallas/Fort Worth, Houston, Austin, and San Antonio. It delivers no-contract alarm monitoring, smart home automation, pest control, and small business security to homeowners and small businesses across Texas.
- Company typePrivate
- Founded1978
- HeadquartersPlano, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Smith Thompson Security does
Smith Thompson Home Security is a family-owned Texas alarm company founded in 1978, headquartered in Plano and operating four regional offices across Dallas/Fort Worth, Houston, Austin, and San Antonio. It owns and operates a UL Listed 24/7 dispatch facility in Texas, distinguishing it from competitors that outsource monitoring to third-party call centers, and claims the position of largest independent alarm company in Texas with a 45+ year track record.
The company's core product is a three-tier no-contract monitoring service built on Alarm.com's cloud platform: basic wireless monitoring at $16.95/month, app-enabled monitoring at $21.95/month, and full smart home automation at $29.95/month featuring a Qolsys IQ2 7-inch touchscreen panel with built-in camera, Power G encrypted sensors (128-bit AES, frequency hopping), Z-Wave device integration, and dual-path cellular/Wi-Fi connectivity. The hardware ecosystem spans security cameras (indoor, outdoor, and a video doorbell with people detection), environmental sensors (smoke, CO, flood, glass break), smart home peripherals (Yale smart locks, Honeywell thermostats, dimmable lightbulbs, plug-in modules, garage door control), and components sold separately from monitoring to preserve pricing transparency. A small business tier at $24.95/month plus ancillary pest control at $69 per quarter and HVAC services extend the offering beyond core residential monitoring.
Revenue is generated primarily through recurring monthly monitoring subscriptions, supplemented by one-time equipment sales, professional installation and service calls at $59 each, and pest control and HVAC subscriptions. Go-to-market is direct-to-customer with phone-based upfront pricing, online Build & Price quoting, professional installation by licensed background-checked technicians, a customer referral program offering one free month per signup, and presence across Google, BBB, Home Advisor, Angie's List, and Nextdoor for trust signaling. The customer base consists predominantly of Texas homeowners with a secondary small business segment.
Smith Thompson Security firmographics
Firmographics- Name
- Smith Thompson Security
- Legal name
- Smith Thompson Home Security
- Website
- https://smiththompson.com
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Smith Thompson Home Security is a family-owned Texas alarm company founded in 1978, operating four offices across Dallas/Fort Worth, Houston, Austin, and San Antonio. It delivers no-contract alarm monitoring, smart home automation, pest control, and small business security to homeowners and small businesses across Texas.
- Ownership category
- akta.pro rank
Smith Thompson Security industry classification
Industry- Product category
- Home Security Monitoring Services
- NAICS
- Security Systems Services (except Locksmiths) (561621), Security Systems Services (56162)
- SIC
- Services-Detective, Guard & Armored Car Services (7381)
- akta.pro primary industry
- Residential Alarm Monitoring (Burglar/Intrusion) (BPAKAFAA)
- akta.pro secondary industries
- Intrusion Detection & Burglar Alarm Systems Integration (BPAKAGAC), Fire Alarm Monitoring Services (HSAHAAAI), Environmental & Technical Alarm Monitoring (Temperature, Water Leak, Gas, Power) (BPAKAFAG)
Keywords
Where Smith Thompson Security is headquartered
LocationHeadquarters
- HQ city
- Plano
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Smith Thompson Security business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- Monthly Monitoring Services: Recurring monthly subscription revenue from alarm monitoring services. Three tiers: basic monitoring at $16.95/month, app-enabled at $21.95/month, and full smart home automation at $29.95/month. All plans have no contracts required.
- Equipment Sales: One-time equipment sales including wireless transmitters ($89), control panels, cameras, sensors, smart home devices. Equipment is sold separately from monitoring to maintain pricing transparency. Professional installation included or available for equipment purchases.
- Professional Installation Services: Charged service calls for installation, repairs, and maintenance. Standard service call is $59 plus parts. Professional installation of smart home systems included with equipment purchases.
- Pest Control Services: Quarterly pest control service at $69 per quarter, offering recurring revenue from existing customer base.
- Referral Program: Customers receive one free month for each friend or relative referred who signs up for service.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Basic Wireless Monitoring - $16.95/mo |
| Subscription | Monthly | App-Enabled Monitoring - $21.95/mo |
| Subscription | Monthly | Smart Home Automation - $29.95/mo |
| Subscription | Monthly | Small Business Security - $24.95/mo |
| Subscription | Pay-as-you-go | Pest Control - $69/quarter |
| Unit Pricing | Pay-as-you-go | Service Call - $59 + parts |
| One time/ perpetual license | Pay-as-you-go | HD Outdoor Camera - $249 |
| One time/ perpetual license | Pay-as-you-go | HD Video Doorbell - Price varies |
| One time/ perpetual license | Pay-as-you-go | HD Indoor Camera - $249 |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels8 records
Smith Thompson Security product offering
Product offeringCore offering
Smith Thompson Security is a Texas-based alarm company that sells and installs residential and small-business security systems, provides 24/7 UL Listed central-station alarm monitoring on a no-contract subscription basis, and offers smart home automation, pest control, and heating/cooling services. Equipment (control panels, sensors, cameras, smart locks, thermostats) is sold separately from monitoring, with professional installation by licensed technicians across four major Texas metros.
Product overview
Smith Thompson Security offers a three-tier home security monitoring service built on Alarm.com's platform. Plan 1 ($16.95/month) provides basic wireless monitoring with cellular LTE/5G connectivity for existing systems. Plan 2 ($21.95/month) adds smartphone app control with arm/disarm functionality and system notifications. Plan 3 ($29.95/month) delivers a complete smart home solution with a 7-inch touchscreen IQ2 keypad hub, built-in camera and glassbreak detection, Power G encrypted sensors, and full Z-Wave integration. The product ecosystem includes security cameras (indoor, outdoor, video doorbell), environmental sensors (smoke, heat, carbon monoxide, flood), entry sensors (door/window, motion, glassbreak), smart home devices (Yale smart locks, Honeywell thermostats, dimmable lightbulbs, plug-in modules, garage door control, temperature sensors), and core hardware components (cellular transmitter, control panel, wireless receiver, keypad, keyfob, backup battery). All devices integrate through Alarm.com's app, with voice control available via Amazon Alexa and Google Home.
Differentiator
Problem solved
Functional benefit
Products and services
- Home Security Monitoring 24/7 UL Listed central-station alarm monitoring service for Texas homeowners using cellular and dual-path connectivity, with no contract required. Includes optional add-ons for fire detection, cameras, smart locks, and garage control.
- Smart Home Security & Automation Integrated smart home solution including a 7-inch touchscreen IQ2 panel with built-in camera and glassbreak detector, Power G encrypted sensors, and Z-Wave control of cameras, thermostats, lights, locks, and garage doors through a single Alarm.com app.
- Small Business Security Monitoring No-contract commercial-grade security monitoring service for Texas small businesses that bundles cameras, smart locks, smart thermostats, temperature sensors, and smartphone-based arm/disarm notifications.
- Quarterly Pest Control Service Recurring quarterly pest control service for residential customers in the Dallas/Fort Worth and Houston areas, with no contract required.
- HD Outdoor Camera WiFi-connected 1080P outdoor security camera with 117-degree field of view, 40ft night vision, waterproof IP66 rating, and encrypted cloud storage; pairs with the Alarm.com platform for motion-activated notifications.
- HD Video Doorbell Alarm.com ADC-VDB750 video doorbell with 2MP resolution, 165-degree horizontal field of view, people detection, two-way audio, infrared night vision, and HDR; pairs with the Alarm.com Smart Chime.
- HD Indoor Camera WiFi-connected 1080P indoor camera with two-way audio, night vision up to 15 feet, 117-degree field of view, secure encrypted cloud storage, and motion-activated notifications.
- Z-Wave Plus Yale Smart Lock Z-Wave Plus Yale smart lock with four-digit user codes, smartphone alerts on unlock events, voice control via Amazon Alexa and Google Home, and scene automation integrated with the Alarm.com platform.
- Z-Wave Smart Thermostat (Honeywell T6) Honeywell T6 Z-Wave smart thermostat providing remote operation via the Alarm.com mobile app, customizable scheduling, temperature presets, and integration with Z-Wave smart scenes.
- Standard Smartphone Control with Dual-Path WiFi Upgrade that adds a dual-path cellular + WiFi transmitter to the alarm panel, enabling remote arm/disarm from anywhere, plus text and email notifications for system events.
Quantifiable outcome
- Monitoring rate unchanged at $16.95/month since 1978 (45+ years)
- +2 more outcomes
Companies that use Smith Thompson Security
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles2 records
Smith Thompson Security technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration8 records
Feature5 records
Smith Thompson Security partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Alarm.comcoreAlarm.com provides the cloud platform powering Smith Thompson's smartphone app control, camera integration, and smart home automation features. The partnership enables arm/disarm functionality, notifications, video streaming, and integration with Z-Wave devices. Smith Thompson's cameras and doorbells are Alarm.com-compatible products.
Scale indicators5 records
Recent moves6 records
Expansion highlights5 records
Smith Thompson Security competitors and assessment
Company assessmentRegional players
- CPI Security: Regional alarm company serving the Southeast U.S. with professionally installed monitored security, smart home, and in-house UL Listed monitoring — most analogous business model to Smith Thompson but in a different geography.
- Ackerman Security: Family-owned regional alarm company serving Georgia and surrounding Southeast markets with professionally installed monitored security — structurally and operationally comparable to Smith Thompson's family-owned Texas model.
- Bay Alarm: Family-owned regional alarm company serving California and surrounding states with professionally installed monitored security and in-house monitoring — most structurally comparable peer to Smith Thompson's family-owned, multi-generation operating model.
Broad incumbents
- Ring (Amazon): Amazon-owned home security with self-install cameras, video doorbells, and optional professional monitoring at very low price points — direct threat on entry-tier customers that Smith Thompson targets.
- ADT: Largest U.S. residential security company offering monitored alarm systems, smart home, and professional installation — competes broadly with Smith Thompson across Texas but is a multi-national incumbent with longer contracts and higher pricing.
Direct peers
- Guardian Protection: Mid-size U.S. alarm company offering professionally installed monitored residential security with smart home integration — comparable three-tier offerings, UL Listed monitoring, and multi-state regional presence.
- Vivint Smart Home: National smart home security provider offering professionally installed monitored alarm systems with smart home integration — directly competes with Smith Thompson's premium $29.95 tier but with multi-year contracts and higher pricing.
- Brinks Home Security: National residential monitored alarm provider with professionally installed systems and smart home integration — directly comparable offerings to Smith Thompson's three-tier plan structure across Texas markets.
Emerging players
- SimpliSafe: DIY self-install home security with optional professional monitoring at lower price points — competes with Smith Thompson's value proposition on convenience and price but lacks professional installation and in-house UL Listed monitoring.
- Frontpoint Home Security: DIY self-install home security with cellular monitoring and smart home integration — competes with Smith Thompson on no-contract flexibility and transparent pricing but without Texas field installation.
Market position
Strengths5 records
Weaknesses1 record
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
Smith Thompson Security social profiles
Digital presenceSmith Thompson Security compliance and trust
Trust signalCompliance3 records
Smith Thompson Security financial estimates
Financial estimateRevenue estimate
Valuation estimate
Smith Thompson Security leadership team
Management profileNumber of profiles
Smith Thompson Security funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Smith Thompson Security M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Smith Thompson Security
What does Smith Thompson Security do?
Smith Thompson Security is a Texas-based alarm company that sells and installs residential and small-business security systems, provides 24/7 UL Listed central-station alarm monitoring on a no-contract subscription basis, and offers smart home automation, pest control, and heating/cooling services. Equipment (control panels, sensors, cameras, smart locks, thermostats) is sold separately from monitoring, with professional installation by licensed technicians across four major Texas metros.
Is Smith Thompson Security a public or private company?
Smith Thompson Security is a private company. It is classified as family owned and is currently operating.
When was Smith Thompson Security founded?
Smith Thompson Security was founded in 1978. It employs 11 to 50 people.
Where is Smith Thompson Security based?
Smith Thompson Security is headquartered in Plano, United States, in the North America region.
How does Smith Thompson Security make money?
Five revenue lines are on record. Monthly Monitoring Services are the primary driver. The others are equipment Sales, professional Installation Services, pest Control Services and referral Program.
Who are Smith Thompson Security's main competitors?
Regional players on record are CPI Security, Ackerman Security and Bay Alarm. Broad incumbents are Ring (Amazon) and ADT. Direct peers are Guardian Protection, Vivint Smart Home and Brinks Home Security. Emerging players are SimpliSafe and Frontpoint Home Security.
Does Smith Thompson Security have an API?
No public API is recorded for Smith Thompson Security.
What industry is Smith Thompson Security in?
Smith Thompson Security's product category is Home Security Monitoring Services. Its primary akta.pro industry code is BPAKAFAA, Residential Alarm Monitoring (Burglar/Intrusion), with a secondary code of BPAKAGAC, Intrusion Detection & Burglar Alarm Systems Integration. Its NAICS code is 561621 and its SIC code is 7381.