Mutare
Mutare is a privately held voice security company that provides an enterprise voice firewall (Voice Traffic Filter) and CDR-analytics benchmarking (Voice Traffic Score) to screen robocalls, vishing, TDoS, and AI-driven voice attacks across healthcare, financial services, and public-sector customers.
- Company typePrivate
- Founded1999
- HeadquartersRolling Meadows, United States
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Mutare does
Mutare is a privately held voice security company headquartered in Rolling Meadows, Illinois, focused on protecting enterprise voice and Unified Communications/Contact-Center-as-a-Service (UC/CCaaS) environments from robocalls, telephony denial-of-service (TDoS), vishing, and AI-generated voice attacks. The company's flagship offering is the Voice Traffic Filter (VTF), a multi-layered voice firewall deployed at the network edge that screens inbound and outbound voice traffic before it reaches enterprise telephony systems. The product portfolio extends to Mutare Voice (voicemail), Mutare Text (SMS filtering), and Voice Traffic Score (VTS), a CDR-analytics benchmarking tool that profiles voice-traffic patterns across an installed base to surface anomalies. Mutare targets mid-to-large enterprises and public-sector organizations across multiple verticals, with healthcare (including a 70+-organization baseline corpus), financial services, utilities, and higher education explicitly visible in its case-study coverage.
The underlying technology combines SIP-level signaling analysis, call-routing rules, and behavioral anomaly detection, with the VTF 4.0 release (January 2026) repositioning the platform as "AI-Ready Voice Security" to address generative-AI-driven voice fraud. The Voice Traffic Score product aggregates anonymized call-detail-record data across the customer base to establish traffic baselines and identify deviation, functioning as a data flywheel that improves with adoption.
Mutare operates a subscription-based, quote-priced software model with revenue generated from enterprise licensing, multi-year contracts, and channel-led distribution. Go-to-market combines direct enterprise field sales with a broad partner ecosystem spanning the major CCaaS and UCaaS platforms — Genesys (Premium AppFoundry partner), Cisco/Webex (DevNet + VTS integration), Five9, NICE, Talkdesk (AppConnect Marketplace), and Telnyx — alongside public-sector procurement vehicles Carahsoft and a 2026 American Hospital Association (AHA) Preferred Provider designation. Headcount sits in the 11-50 employee band, and the company has not disclosed external funding, indicating it has been bootstrapped or privately financed to date.
Mutare firmographics
Firmographics- Name
- Mutare
- Legal name
- Mutare, Inc.
- Website
- https://mutare.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Mutare is a privately held voice security company that provides an enterprise voice firewall (Voice Traffic Filter) and CDR-analytics benchmarking (Voice Traffic Score) to screen robocalls, vishing, TDoS, and AI-driven voice attacks across healthcare, financial services, and public-sector customers.
- Ownership category
- akta.pro rank
Mutare industry classification
Industry- Product category
- Enterprise Voice Security
- NAICS
- Telecommunications (517), Security Systems Services (56162)
- SIC
- Communications Services, Nec (4899), Services-Telephone Interconnect Systems (7385)
- akta.pro primary industry
- Voice Security, Fraud Prevention & Authentication (STIR/SHAKEN, anti-spam) (HDAIAHAL)
- akta.pro secondary industries
- Audio & Speech Analytics (call analytics, QA, insights) (HDAAAFAH), Speaker Recognition & Voice Biometrics (HDAAAFAF), Collaboration Security for Chat & Messaging (Teams/Slack) (HDADAKAF)
Keywords
Where Mutare is headquartered
LocationHeadquarters
- HQ city
- Rolling Meadows
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Mutare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- Voice Traffic Filter Subscription: Annual or multi-year subscription licensing for the Voice Traffic Filter voice security platform. Sold to enterprises, contact centers, service providers, and specific verticals (healthcare, financial services, higher education, legal, public sector, retail, utilities). Pricing based on organization size and deployment type (on-premise or hosted).
- Mutare Voice Platform: Subscription-based enterprise voicemail and voice messaging solutions. Includes voicemail transcription, message retrieval, and notification capabilities.
- Mutare Text Platform: Subscription-based text messaging and notification services for enterprise communications.
- Voice Security Assessment: Free assessment service that analyzes customer CDRs to identify voice threats. Serves as a lead generation tool to drive subscription sales of Voice Traffic Filter.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Pay-as-you-go | Voice Security Assessment - Free diagnostic service |
| Freemium | Pay-as-you-go | CCaaS 30-Day Trial |
| Subscription | Annual | Voice Traffic Filter Enterprise - Subscription licensing |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels10 records
Mutare product offering
Product offeringCore offering
Mutare develops and sells an enterprise voice security platform that operates as a voice firewall at the network edge. Its flagship product, Voice Traffic Filter, provides multi-layered defense against vishing, social engineering, spoofed calls, robocalls, spam storms, and AI-driven voice attacks using STIR/SHAKEN caller authentication, real-time threat intelligence, CDR-based analytics, and AI-driven threat detection. The company also offers Mutare Voice (enterprise voicemail), Mutare Text (enterprise messaging), Voice Traffic Score (call reputation intelligence for Webex by Cisco), and a no-cost Voice Security Assessment diagnostic service.
Product overview
Mutare is The Authority in Voice Security, offering a comprehensive voice security platform with Voice Traffic Filter as the core product. Voice Traffic Filter variants are available for Contact Center, Enterprise, Service Provider, and Webex Calling environments. The portfolio also includes Mutare Voice (enterprise voicemail solution), Mutare Text (messaging and notification platform), Voice Security Assessment (threat diagnostic service), Voice CAPTCHA, and Voice Traffic Score (real-time call reputation intelligence for Webex). The multi-layered Voice Security Platform is designed to protect enterprise voice channels from vishing, social engineering, spoofed calls, robocalls, spam storms, and AI-driven attacks. All solutions work together to create a barrier at the network edge, ensuring malicious and nefarious traffic does not gain access to the organization's network.
Differentiator
Problem solved
Functional benefit
Brands
- Voice Traffic Filter: Enterprise-class voice security solution providing multi-layered protection against voice-based threats including vishing, social engineering, spoofed calls, robocalls, and spam storms.
- Voice Traffic Score (VTS)
- Voice Security Assessment (VSA)
- Mutare Text
Products and services
- Voice Traffic Filter Enterprise-class voice security platform providing multi-layered defense against vishing, social engineering, spoofed calls, robocalls, spam storms, and AI-driven voice attacks. Operates as a voice firewall at the network edge for enterprise voice channels.
- Voice Traffic Filter for Contact Center Voice Traffic Filter variant designed for contact center environments, protecting agents and customers from malicious voice traffic and unwanted calls before they reach IVR or live agents.
- Voice Traffic Filter for Enterprise Voice Traffic Filter variant for enterprise organizations, providing comprehensive voice security across the organization's voice infrastructure including Cisco CUCM, CUBE, Webex Calling, and other UC platforms.
- Voice Traffic Filter for Service Provider Voice Traffic Filter variant for service providers and carriers, enabling them to offer voice threat defense as a managed service to enterprise customers.
- Voice Traffic Score (VTS) Real-time call reputation intelligence solution that automatically blocks, challenges, or allows inbound calls based on risk scores. Developed in partnership with Webex by Cisco for Webex Calling and Webex Contact Center customers.
- Mutare Voice Modern enterprise voicemail solution with voicemail retrieval, message waiting indicator support, enhanced message management workflow, transcription, and API integration capabilities for work-from-home and hybrid environments.
- Mutare Text All-in-one enterprise messaging and notification platform enabling organizations to send SMS messages, engage in conversational messaging, and manage campaign outreach.
- Voice Security Assessment (VSA) No-cost data-driven diagnostic service that analyzes customer Call Detail Records (CDRs) to expose hidden voice-based threats and deliver actionable intelligence to strengthen enterprise security posture.
Quantifiable outcome
- Eliminates nearly 1,000 daily threat calls for major retailers
- +5 more outcomes
Companies that use Mutare
Customer profileNamed customers10 records
Segments11 records
Ideal customer profiles5 records
Mutare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration10 records
AI capability7 records
Feature9 records
Mutare partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core, key and minor.
- CallTowercoreCallTower launched Voice Spam Blocking solution powered by Mutare's Voice Traffic Filter technology. The solution intercepts malicious communications at the network edge using STIR/SHAKEN caller authentication and real-time threat intelligence. Targets enterprise voice security gaps with zero-trust voice security comparable to email gateways or network firewalls.
- American Hospital Association (AHA)keyMutare selected as AHA Preferred Cybersecurity & Risk Provider for Voice Security, recognizing Voice Traffic Filter as trusted enterprise-class voice firewall solution for healthcare organizations. The designation provides Mutare access to AHA's membership base of healthcare organizations seeking vetted voice security solutions.
- Webex by CiscocorePartnership to deliver Voice Traffic Score (VTS), a real-time call reputation intelligence solution. VTS enhances security by automatically blocking, challenging, or allowing inbound calls based on risk scores. Helps organizations defend against malicious voice traffic on Webex platform.
- TalkdeskcoreMutare joined Talkdesk AppConnect Marketplace enabling businesses to seamlessly combine Voice Traffic Filter with their existing Talkdesk CX Cloud contact center platform. Filters out unwanted calls before they ring into the IVR or agent.
- GenesyscoreVoice Traffic Filter available as Genesys Premium AppFoundry Application. Combines Mutare's voice security with Genesys Cloud CX to rid voice channels of unwanted calls for maximum agent performance, customer experience, and organizational security.
- Five9coreVoice Traffic Filter available on Five9 CX Marketplace and easily integrated with Five9 Intelligent CX Platform. Brings voice threat defense to Five9's industry-leading CCaaS customer base.
- NICEcoreAward-winning Voice Traffic Filter available on NICE CXexchange marketplace. Provides customers a powerful tool to rid voice channel of unwanted calls for maximum agent performance, customer experience, and organizational security.
- CarahsoftkeyPartnership with Carahsoft to bring multi-layered voice security solutions to the public sector. Transforms voice security protection and defense solutions now available for government agencies through Carahsoft's distribution network.
- TelnyxkeyPartnership with Telnyx, a global connectivity platform providing carrier-grade communications services. Best-in-class voice protection now available to Telnyx customers across the globe.
- Cloud Communications AllianceminorMutare joined the Cloud Communications Alliance (CCA) to help drive expansion for the company's growing Carrier business unit. Membership in industry association for voice communications providers.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Mutare competitors and assessment
Company assessmentDirect peers
- Pindrop Security: Direct peer in voice security and fraud prevention for enterprise contact centers. Pindrop offers voice authentication, fraud detection, and call analysis, overlapping with Mutare's Voice Traffic Filter and Voice Traffic Score capabilities.
- Hiya: Voice security and caller identification provider offering spam/scam call detection and branded calling for enterprises and carriers. Hiya's adaptive call protection competes directly with Mutare's Voice Traffic Filter across UC and CCaaS use cases.
- First Orion: Provides call protection, transparency, and branded calling solutions for carriers and enterprises. Direct competitor in the network-level voice threat defense space with comparable enterprise and carrier offerings.
- Bandwidth Inc. Communications platform provider offering voice, messaging, and 911 services with growing emphasis on enterprise call protection and STIR/SHAKEN authentication. Comparable to Mutare's service-provider-facing voice security and ITSP offerings.
Emerging players
- Nomorobo: Robocall blocking service with a consumer focus and a growing enterprise offering. Nomorobo is a Mutare integration partner for robocall combat, indicating tactical alliance but also a partial competitor in spam-filtering.
- YouMail: Voicemail and robocall blocking service historically focused on consumers but expanding into enterprise communications. Overlaps with Mutare's voicemail business and spam-blocking capabilities.
- TransNexus: Provider of STIR/SHAKEN services, robocall mitigation, and telecom analytics. Comparable call authentication and analytics capabilities aligned with Mutare's voice security platform.
Broad incumbents
- Cisco (Webex/Talos): Broad incumbent providing UC, contact center, and cybersecurity (Talos) capabilities. Mutual partner with Mutare but could build or acquire competing voice security, representing both distribution and competitive threat.
- Verizon (hum by Verizon): Major carrier with built-in spam/scam call protection features and enterprise security portfolio. Indirect competitor in voice security and potential partner for service-provider delivery.
- Genesys: Major CCaaS platform partner and potential competitor. Genesys hosts Mutare's Voice Traffic Filter on AppFoundry but also offers adjacent contact center security and analytics capabilities.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights7 records
Customer concentration
Mutare social profiles
Digital presenceMutare compliance and trust
Trust signalCompliance2 records
Mutare financial estimates
Financial estimateRevenue estimate
Valuation estimate
Mutare leadership team
Management profileNumber of profiles
Profiles9 records
Mutare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Mutare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Mutare
What does Mutare do?
Mutare develops and sells an enterprise voice security platform that operates as a voice firewall at the network edge. Its flagship product, Voice Traffic Filter, provides multi-layered defense against vishing, social engineering, spoofed calls, robocalls, spam storms, and AI-driven voice attacks using STIR/SHAKEN caller authentication, real-time threat intelligence, CDR-based analytics, and AI-driven threat detection. The company also offers Mutare Voice (enterprise voicemail), Mutare Text (enterprise messaging), Voice Traffic Score (call reputation intelligence for Webex by Cisco), and a no-cost Voice Security Assessment diagnostic service.
Is Mutare a public or private company?
Mutare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Mutare founded?
Mutare was founded in 1999. It employs 11 to 50 people.
Where is Mutare based?
Mutare is headquartered in Rolling Meadows, United States, in the North America region.
How does Mutare make money?
Four revenue lines are on record. Voice Traffic Filter Subscription is the primary driver. The others are mutare Voice Platform, mutare Text Platform and voice Security Assessment.
Who are Mutare's main competitors?
Direct peers on record are Pindrop Security, Hiya, First Orion and Bandwidth Inc.. Emerging players are Nomorobo, YouMail and TransNexus. Broad incumbents are Cisco (Webex/Talos), Verizon (hum by Verizon) and Genesys.
Does Mutare have an API?
Yes. Mutare Voice includes an all-new API for enhanced workflow automation and integration. Authorized API users can manage all user configurations from a single API interface. Additionally, Mutare provides SAML2 authentication support for external identity providers (IdPs), with documentation for Microsoft Entra configuration. Developer documentation is at www.mutare.com/tech-docs.
What industry is Mutare in?
Mutare's product category is Enterprise Voice Security. Its primary akta.pro industry code is HDAIAHAL, Voice Security, Fraud Prevention & Authentication (STIR/SHAKEN, anti-spam), with a secondary code of HDAAAFAH, Audio & Speech Analytics (call analytics, QA, insights). Its NAICS code is 517 and its SIC code is 4899.