Field Squared

What Field Squared does

Field Squared, doing business as AEX Inc (formerly Automation Exchange), is a privately held software company founded in 2012 and headquartered in Charlotte, North Carolina (11-50 employees). The company builds a unified OSS/BSS and field service management platform purpose-built for fiber and broadband operators, integrating GIS coverage planning, service qualification, AI-powered scheduling, multi-OEM device provisioning, mobile workforce management with offline capability, enterprise asset management, and automated billing on a single native platform. The platform is positioned as a single-vendor alternative to the typical five-to-six vendor stack fiber operators assemble, with a hardware-agnostic, multi-vendor compatible architecture.

Beyond the software platform, AEX operates an AEX Managed Services business with 500+ active Points of Presence across the US, a 24/7 NOC with Tier-2 and Tier-3 support, middle-mile connectivity, and equipment deployment and commissioning services. The company's primary customer segment is fiber operators across greenfield, brownfield, and established tiers, including Ripple Fiber, Segra, HyperFiber, Tidewater, and Strata; adjacent verticals served include utilities (Great Plains Gas Compression), solar O&M (Sun Valley Solar), aerial construction (Oregon Aerial Construction), and marine services (Sea Tow). Customer outcomes cited include Segra scaling 300% over seven years and Sun Valley Solar handling 70-100 work orders per case manager.

AEX monetizes through recurring software platform subscriptions complemented by managed services revenue, and sells direct-to-enterprise via a demo-driven engagement model. The company is a member of the Fiber Broadband Association. Leadership includes founder Mark Percy (VP, Technology) and Christopher Camut (Director, President and CEO). Disclosed venture funding totals $925,000 from Knoll Ventures and Miramar Ventures in 2014, with subsequent unconfirmed funding activity in 2016 and 2017; no parent company, institutional investor ownership, or revenue figures are disclosed in available materials.

Name

Field Squared

Legal name

AEX Inc

Website

https://fieldsquared.com

Company type

Private

Founded year

2012

Operating status

Operating

Headcount range

11–50 employees

Short description

Field Squared (AEX Inc) is a private software company that provides a unified OSS/BSS and field service management platform for fiber and broadband operators, with native AI-powered scheduling, multi-OEM provisioning, and managed network infrastructure services.

Ownership category

akta.pro rank

Product category

Field Service Management Software

NAICS

Computer Systems Design and Related Services (54151), Custom Computer Programming Services (541511), Electric Power Transmission, Control, and Distribution (22112)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Field Services & Onsite Support (Dispatch/Break-Fix) (BPAEAJAE)

akta.pro secondary industries

Field Force & Mobile Workforce Management (MWM) for T&D Operations (EUADAEAG), Digital Employee Experience (DEX) & IT Experience Management (ITXM) Platforms (HDAEALAL)

Keywords

• Field service management
• OSS/BSS software
• Fiber network operations
• Workforce automation
• Enterprise asset management

Headquarters

HQ city

Denver

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Software Platform Subscription: End-to-end service and operations platform for fiber internet providers with integrated OSS/BSS and field service management capabilities
2. Managed Services: Network infrastructure services including internet exchange, network monitoring, middle-mile connectivity, and equipment deployment

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Field Squared (AEX Inc) provides a unified field service management and OSS/BSS software platform that connects every layer of a fiber operator's business — from GIS coverage planning, AI-powered scheduling and mobile workforce execution through to provisioning, activation, and automated billing. The platform is hardware-agnostic and multi-vendor compatible, integrating OSS/BSS software with field service management on a single native platform without bolt-ons. The company also offers AEX Managed Services for network infrastructure including internet exchange, network monitoring, middle-mile connectivity, and equipment deployment across 500+ active PoPs in the US.

Product overview

AEX Inc offers a unified platform architecture combining AEX Software Platform (OSS/BSS) with AEX Field Service (Field Squared) for fiber and utility operators. The platform integrates GIS coverage planning, AI-powered scheduling, field service management, enterprise asset management, mobile workforce management, provisioning, and automated billing into a single connected system. AEX Managed Services provides network infrastructure support including 500+ PoPs and 24/7 NOC. The platform is hardware-agnostic and multi-vendor compatible, supporting sync with existing OSS/BSS tools.

Differentiator

Problem solved

Functional benefit

Brands

• AEX Field Service: Field Service Management platform for fiber operators with mobile workforce management, scheduling, and real-time field visibility.
• AEX Software
• AEX Managed Services

Products and services

• AEX Software Platform

Quantifiable outcome

• 60%+ faster time to invoice
• +5 more outcomes

Named customers9 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• Fiber Broadband AssociationminorOthersAEX is a member of the Fiber Broadband Association, an industry trade organization serving the fiber broadband industry. Membership provides industry visibility, networking opportunities, and credibility within the fiber operator community.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Emerging players

• Workiz: Workiz is a field service management platform targeting home and commercial service businesses with mobile, scheduling, and billing workflows. It overlaps AEX's mobile FSM capabilities but does not address OSS/BSS or fiber activation workflows.
• Jobber: Jobber is an SMB-focused field service management platform serving small contractors and service businesses. It competes with AEX in mobile workforce workflows and scheduling, but at a very different scale and customer profile (SMB vs. fiber operators).
• Connecteam: Connecteam is an employee app and field operations platform with scheduling, mobile workflows, and time tracking. It is adjacent to AEX's mobile workforce management but does not cover fiber-specific OSS/BSS or activation workflows.

Broad incumbents

• Microsoft Dynamics 365 Field Service: Microsoft Dynamics 365 Field Service is an enterprise FSM offering integrated with the broader Dynamics and Azure stack. It competes in telecom and utility verticals against AEX, typically as part of a broader Microsoft enterprise footprint rather than a standalone FSM specialist.
• ServiceMax (PTC): ServiceMax, now part of PTC, is an enterprise FSM and asset management platform widely deployed in utilities and telecom. It overlaps AEX on asset management, scheduling, and mobile workforce for asset-intensive operators.
• Trimble Unity: Trimble Unity (formerly Telogis) is a utility and telecom-focused FSM and asset management suite. It is one of the closest incumbents to AEX in fiber and utility field operations, with comparable use cases in coverage planning, mobile workflows, and asset management.
• ServiceNow Field Service Management: ServiceNow's Field Service Management is part of the broader Now Platform serving enterprise IT and operations. It competes with AEX in FSM but at much larger scale and with bolt-on rather than native AI, contrasting with AEX's unified OSS/BSS plus FSM approach.
• Salesforce Field Service: Salesforce Field Service, formerly ClickSoftware, is the dominant enterprise FSM platform and a direct substitute in the workforce management layer. It targets telecom and utility verticals with deep partner ecosystems, overlapping AEX's fiber and utility customer base.

Direct peers

• ClickSoftware (Salesforce): ClickSoftware, now part of Salesforce Field Service, was the original FSM scheduling pioneer and remains a direct comparison set for AI scheduling, skills-based dispatch, and field technician optimization where AEX claims 2-3x throughput improvements.

Others

• BTI Solutions (formerly Beeline Networks): BTI Solutions provides OSS/BSS software for service providers including fiber and broadband operators, addressing adjacent problems to AEX's software platform around service fulfillment, ordering, and inventory. It is a competitor in the OSS/BSS layer AEX owns natively.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/2930611
• Xx.com/FieldSquared
• Facebookfacebook.com/fieldsquared

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds3 records

Investors2 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Field Squared