What Connecteam does

Connecteam is a privately held, mobile-first SaaS company founded in 2016 and headquartered in New York that sells an all-in-one employee management application purpose-built for deskless and frontline workforces. The platform is organized into three integrated hubs — Operations (Time Clock, Scheduling, Forms & Checklists, Task Management), Communications (Chat, Updates, Directory, Knowledge Base, Help Desk, Events, Surveys), and HR (Hiring & Onboarding, Training, Documents, Time Off, Recognition & Rewards, Org Chart) — sharing a single employee data model and delivered as native iOS and Android apps plus a web app and kiosk, with NFC tap-in and GPS/geofencing for attendance verification. The underlying tech stack includes an AI capability layer (AI Course Creator, Knowledge Base AI agent, AI auto-scheduler, AI-assisted form creation), an open API, and a broad integration footprint across payroll (ADP, Gusto, Paychex, Xero, MYOB), accounting/HRIS (QuickBooks, PrismHR, BambooHR), POS (Lightspeed, Wix Bookings), automation (Zapier, Microsoft AppSource/Teams), earned wage access (Clair), and hardware time clocks (Accu-Time Systems stride80).

Connecteam monetizes primarily through per-user SaaS subscriptions, with a free-for-life Small Business Plan for up to 10 users acting as a self-serve land motion, paid Premium tiers starting at $29/month (third-party sources cite $29–$99/user/month), and custom-priced Enterprise contracts for multi-location organizations with 201–500+ employees. Go-to-market combines product-led growth (freemium, 14-day premium trial, app store distribution) with inside sales for mid-market and enterprise, supplemented by a partner/reseller program and referral channels. The company is trusted by over 80,000 companies across 80+ countries and lists enterprise customers including Hilton, Burger King, DHL, Hertz, Volvo, Chipotle, Subway, IHOP, Saint-Gobain, Henkel, SodaStream, Sodexo, IQVIA, and Tottenham Hotspur, with a particularly strong footprint in construction, cleaning, healthcare/home care, food & beverage, retail, and field services. As of the March 2022 Series C, Connecteam had raised $158 million in cumulative venture funding, co-led by Stripes and Insight Partners with participation from Tiger Global, Qumra Capital, and O.G. Venture Partners; the company holds SOC 2 Type 2, ISO/IEC 27001, GDPR, and CCPA certifications, has 251–500 employees, and continues to expand its product surface (Help Desk, AI features) and geographic footprint.

Name

Connecteam

Legal name

Connecteam

Website

https://connecteam.com

Company type

Private

Founded year

2016

Operating status

Operating

Headcount range

251–500 employees

Short description

Connecteam is a mobile-first SaaS platform that consolidates time tracking, scheduling, communication, HR, training, and operations tooling for deskless and frontline workforces, serving over 80,000 SMB and enterprise customers across 80+ countries via freemium, per-seat, and Enterprise contracts.

Ownership category

akta.pro rank

Product category

Workforce Management Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Work Management & Collaboration Suites (BPAMAMAG)

akta.pro secondary industry

Email, Calendar & Scheduling (BPAMAMAC)

Keywords

• Workforce management software
• Employee scheduling software
• Mobile time clock app
• Deskless team management
• Employee communication platform

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Per-user subscription (paid plans): Recurring SaaS subscription priced per user per month (premium plans start at $29/month for up to 30 users; per-user pricing cited at $29–$99/user/month by third parties), with optional annual billing to reduce monthly cost.
2. Freemium Small Business Plan: Free-for-life plan for up to 10 users providing full access to premium features; acts as a land motion feeding upgrades to paid tiers and Enterprise sales.
3. Enterprise contracts: Enterprise tier for large, multi-location organizations with 201–500+ employees and global customers (Hilton, Burger King, DHL, Hertz, Volvo, Chipotle, IHOP, Subway), with custom pricing and dedicated onboarding.
4. Earned Wage Access integration revenue share: Integration with Clair for Earned Wage Access (EWA) offered through the Connecteam platform, generating transaction/partner economics on employee wage advances.

Pricing tiers

Go-to-market motion5 records

Distribution channels6 records

Marketing channels9 records

Core offering

Connecteam is a mobile-first, all-in-one employee management SaaS platform built for deskless and mobile workforces. It bundles time tracking, employee scheduling, digital forms and checklists, task management, internal communication (chat, updates, directory, knowledge base, help desk), and HR functionality (hiring, onboarding, training, documents, time off, recognition, org chart) into one app, delivered via native iOS and Android apps, web, and kiosk, with an open API and pre-built payroll/POS integrations.

Product overview

Connecteam is delivered as a single unified all-in-one mobile-first employee management platform organized into three internal hubs (Operations, Communications, and HR) plus a cross-cutting Platform layer. The Operations Hub bundles the Time Clock, Employee Scheduling, Forms & Checklists, and Task Management modules; the Communications Hub bundles Chat, Updates, the Employee Directory, Knowledge Base, Help Desk, Events, and Surveys; and the HR Hub bundles Hiring & Onboarding, Training, Documents, Time Off/PTO, Recognition & Rewards, and the Org Chart. The Platform layer adds AI-powered capabilities (auto-scheduler, AI Course Creator, Knowledge Base AI agent), Integrations, the Trust Center, and an Earned Wage Access feature delivered via the Clair integration. An NFC Time Tracking module extends the time clock with on-site tap-to-clock-in hardware-tag support.

Differentiator

Problem solved

Functional benefit

Products and services

• Connecteam Employee Management App (Core Platform) All-in-one mobile-first employee management platform purpose-built for deskless teams, bundling time tracking, scheduling, communication, HR, training, and operational tooling into a single application used by over 80,000 companies.
• Time Clock (Operations Hub) Digital time clock for recording work hours via mobile, kiosk, or NFC, with GPS stamping, geofencing, and automatic timesheet population that integrates with payroll.
• Employee Scheduling (Operations Hub) Drag-and-drop shift scheduling tool with templates, recurring shifts, availability/qualification matching, labor-cost controls, conflict flagging, and an AI-powered auto-scheduler.
• Forms & Checklists (Operations Hub) Digital forms and checklists module, with AI-assisted creation, that lets teams digitize paperwork, collect photo/voice/file attachments, and centralize submissions.
• Task Management (Operations Hub) Task assignment and tracking module supporting individual/group assignments, subtasks, attachments, labels, locations, deadlines, reminders, and recurring tasks with in-task chat.
• Chat (Communications Hub) Secure, searchable in-app business messaging for one-on-one and group chats with file, image, video, location, and link sharing plus admin controls on permissions and notifications.
• Updates (Communications Hub) Company newsfeed for announcements, targeted by role/team/location, with engagement tracking and read-receipt confirmation.
• Employee Directory (Communications Hub) Searchable employee directory providing contact information and team structure for the workforce.
• Knowledge Base (Communications Hub) Centralized, searchable hub for SOPs, guides, policies, and other company content, enhanced by a built-in AI agent that answers employee questions from the stored content.
• Help Desk for the Deskless Workforce (Communications Hub) Industry-first internal ticketing system for deskless workforces, with custom help desks by department, request routing, and tracking from submission to resolution.
• Events (Communications Hub) Module for announcing, registering, and managing company events with employee reactions and comments.
• Surveys (Communications Hub) Mobile-first survey and live-polling tool using customizable or pre-made templates, with push-notification reminders, anonymous options, and Excel export of results.
• Hiring & Onboarding (HR Hub) Module for managing new-hire workflows from hiring through structured onboarding, integrated with the platform's training capabilities.
• Training (HR Hub) Bite-sized mobile training module that supports building structured courses with the AI Course Creator and tracking employee completion for compliance.
• Documents (HR Hub) Document storage and distribution module for policies, handbooks, and other HR paperwork, accessible to employees on mobile.
• Time Off / PTO (HR Hub) Time-off management module where employees request leave in-app and managers track balances, eligibility, and approvals, with integration to scheduling and timesheets.
• Recognition & Rewards (HR Hub) Recognition module that surfaces employee achievements company-wide and rewards them with in-app gift cards redeemable in real life.
• Org Chart (HR Hub) Organizational-chart software that visualizes reporting structure and team hierarchy.
• NFC Time Tracking NFC-tap based attendance verification feature where employees tap their phone on a physical NFC tag to clock in/out, with GPS-stamped events syncing instantly to timesheets and payroll.
• AI-powered Platform Capabilities New platform-level AI layer providing AI-powered auto-scheduling, AI-assisted form creation, an AI Course Creator for training, and an AI agent for the Knowledge Base.
• Earned Wage Access (Clair integration) Financial-wellness feature that, through an integration with Clair, gives employees access to earned wages before payday.

Quantifiable outcome

• NAE Cleaning Solutions: 2x savings on operational software expenses, 98% drop in complaints, 10x ROI
• +3 more outcomes

Named customers45 records

Segments13 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability7 records

Feature6 records

Partnerships

Ten partnerships are on record, tiered core and flagship.

• Accu-Time SystemscoreTechnology or Integration · 4 March 2026Strategic integration announced March 4, 2026 connecting Accu-Time Systems' stride80 employee time clocks with Connecteam's workforce management platform. The integration enables automatic, real-time, high-accuracy time data synchronization for payroll, eliminates manual data entry, reduces payroll errors, and streamlines administrative workflows.
• ADP (RUN Powered by ADP / ADP Workforce Now)flagshipTechnology or IntegrationPre-built payroll integration enabling Connecteam customers to export timesheets to ADP Workforce Now and RUN Powered by ADP for payroll processing. Showcased on Connecteam's homepage integrations section and as a dedicated partner app (Connecteam for ADP Workforce Now).
• QuickBooks Online (Intuit)coreTechnology or IntegrationIntegration with QuickBooks Online for payroll and accounting workflows; listed as a featured integration on the homepage. Also listed as a payroll export destination on the NFC time-tracking product page.
• GustocoreTechnology or IntegrationPayroll integration with Gusto enabling direct export of timesheet data; listed as a featured integration on Connecteam's homepage.
• XerocoreTechnology or IntegrationAccounting/payroll integration enabling direct export of timesheet data to Xero; listed on the homepage integrations section.
• Paychex (Paychex Flex)coreTechnology or IntegrationPayroll integration with Paychex Flex for timesheet export and processing; listed on the homepage integrations section.
• ZapiercoreTechnology or IntegrationNo-code automation integration via Zapier, enabling Connecteam to connect with thousands of additional apps; featured on the homepage integrations section.
• LightspeedcoreTechnology or IntegrationPOS integration with Lightspeed (used by retail and hospitality customers) enabling workflows across daily work apps; featured on the homepage integrations section.
• Clair (Earned Wage Access)coreTechnology or IntegrationIntegration with Clair to provide employees earned wage access (EWA) directly within the Connecteam platform; positioned as a "Platform New" capability on the website.
• Microsoft (AppSource / Microsoft Teams)coreTechnology or IntegrationConnecteam published on the Microsoft commercial marketplace (AppSource) and listed as a Microsoft Teams collaboration integration, enabling customers using Microsoft 365 to integrate Connecteam into their existing stack.

Scale indicators11 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Deputy: Deputy is an Australian SaaS workforce management platform offering scheduling, time tracking, and HR for shift-based and deskless teams — closely matching Connecteam's target buyer, mobile-first delivery model, and product modules across SMB and mid-market.
• Homebase: Homebase provides free scheduling, time clocks, team communication, and hiring tools for small businesses with hourly and deskless workers — directly comparable to Connecteam's SMB freemium motion and core feature set.
• When I Work: When I Work offers shift scheduling, time tracking, and team messaging aimed at hourly and deskless workforces across retail, hospitality, and healthcare — overlapping with Connecteam's verticals, customer segments, and PLG funnel.
• Workforce.com (Workforce Software / Tanda): Workforce.com provides scheduling, time & attendance, and compliance tools for hourly and deskless teams in retail, hospitality, and healthcare — directly competing with Connecteam's Operations Hub in similar verticals.
• 7shifts: 7shifts is an employee management platform purpose-built for restaurants, offering scheduling, tip management, team chat, and HR — overlapping directly with Connecteam's F&B vertical positioning and feature set.
• Sling: Sling provides shift scheduling, labor cost control, and team communication for restaurants and shift-based businesses — directly comparable to Connecteam's scheduling and communication modules in the F&B segment.
• Planday: Planday (part of Xero) is a workforce management platform offering employee scheduling, time tracking, and engagement tools for shift-based and deskless workforces across hospitality, retail, and healthcare.
• Hubstaff: Hubstaff offers time tracking with GPS, geofencing, and workforce management aimed at remote, field, and distributed teams — overlapping with Connecteam's GPS-enabled time clock and field services segment.

Broad incumbents

• UKG (Ultimate Kronos Group): UKG is a large enterprise HCM and workforce management provider offering scheduling, time & attendance, and HR for large multi-site employers — competing with Connecteam at the enterprise tier of the same buyer.
• ADP (Workforce Now / TotalSource): ADP is the dominant payroll provider expanding into time tracking, scheduling, and HR via Workforce Now and RUN — overlapping with Connecteam's payroll-export integrations but operating at vastly larger scale and broader portfolio.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key highlights7 records

Customer concentration

• Xx.com/connecteamapp
• Facebookfacebook.com/connecteamsoftware
• LinkedInlinkedin.com/company/10591384

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds6 records

Investors10 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connecteam