TouchSuite

What TouchSuite does

TouchSuite, operating under the legal entity American Bancard, LLC, is a Boca Raton, Florida-based payment processing and merchant services company serving over 50,000 clients across traditional and high-risk verticals. Founded in 2004, the company is registered as an Independent Sales Organization (ISO) with four sponsor banks (Wells Fargo, Citizens, Esquire, FFB Bank) and maintains PCI Level 1 compliance. Its core offering is credit card processing for card-present retail and restaurants, e-commerce merchants, and verticals typically rejected by mainstream processors — including CBD/hemp, firearms, nutraceuticals, telemedicine, vape, and online gambling — supplemented by Clover/Fiserv and Epos Now POS systems, payment terminals from Verifone/Valor/Ingenico/PAX, FlexCapital merchant cash advances, fraud prevention via the NoFraud partnership, and a free WordPress membership plugin.

The company monetizes primarily through transaction-based processing fees, hardware sales, $199/month GRUBBRR self-ordering kiosk subscriptions (under exclusive distribution rights for restaurants with up to 10 locations), residuals on its ISO Agent Program, and up to 20% lifetime commissions on its Odoo Consultant Partner Program and Accelerator referral channel. Technical infrastructure relies on third-party gateways (NMI, Authorize.net, TSYS) rather than proprietary processing rails, with differentiation concentrated in native Odoo ERP integration (in-platform reconciliation, direct NMI gateway, next-day settlement), specialized high-risk underwriting, and exclusive restaurant-tech distribution.

Distribution is multi-channel: direct sales to SMB and mid-market merchants, an ISO/agent reseller network with residual-based lending through Boca Capital Partners, an Odoo consultant referral program, and a community-led Accelerator program (2026). The company has been bootstrapped under founder/CEO Sam Zietz, earning eight Inc. 500 appearances, the 2015 EY Entrepreneur of the Year (Florida), 2018 and 2022 South Florida Business Journal "Business of the Year," and a #17 Entrepreneur Magazine ranking. Recent strategic emphasis has shifted toward ERP integrations (Odoo, SAP, Zoho, QuickBooks, FreshBooks), restaurant tech, and community-led referral channels — diversifying revenue beyond pure residual processing.

Name

TouchSuite

Legal name

American Bancard, LLC

Website

https://touchsuite.com

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

51–100 employees

Short description

TouchSuite is a Boca Raton-based payment processor serving 50,000+ SMB and high-risk merchants with credit card processing, POS systems, self-ordering kiosks, merchant cash advances, and native ERP/accounting integrations, distributed via ISO agents, Odoo consultants, and direct sales.

Ownership category

akta.pro rank

Product category

Merchant Payment Processing Services

NAICS

Consumer Lending (522291)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

POS, SoftPOS & In-Person Acceptance Infrastructure (FSAGABAO)

Keywords

• Merchant payment processing
• High-risk merchant accounts
• POS systems
• Credit card processing
• Payment gateway services

Headquarters

HQ city

Boca Raton

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain, Others

Revenue model

1. Merchant Processing Fees: Transaction-based fees charged to merchants for credit card processing services. Includes traditional, high-risk, and e-commerce merchant categories with specialized underwriting for various industries.
2. POS Systems and Hardware: Sales and deployment of Clover POS systems, Epos Now POS, payment terminals from Verifone, Valor Paytech, Ingenico, and Pax. Hardware solutions bundled with processing services.
3. GRUBBRR Kiosk Program: $199/month rental program for self-ordering kiosks including hardware and software. TouchSuite is exclusive sales channel for restaurants with up to 10 locations.
4. Merchant Cash Advance (FlexCapital): Working capital advances for businesses accepting credit cards. No fixed repayment schedule, no hidden fees, funded quickly based on business revenue.
5. Portfolio Acquisitions & Lending: Acquisition of residual portfolios and businesses from ISOs and agents. Lending programs through Boca Capital Partners for ISOs and agents needing capital to grow their businesses.
6. ISO/Agent Residuals: Residual-based income for ISO agents based on merchant transaction volumes. Agents earn ongoing commissions as merchants continue processing payments.
7. Odoo Partner Program Commissions: Commission-based revenue sharing with Odoo consultants who refer clients. Partners earn up to 20% of processing fees for the lifetime of referred clients.

Pricing tiers

Go-to-market motion4 records

Distribution channels6 records

Marketing channels6 records

Core offering

TouchSuite is a full-service payment processing company that provides credit and debit card acceptance for traditional and high-risk merchants across retail, restaurants, e-commerce, ERP-integrated B2B, gaming, and CBD/firearms/nutraceutical verticals. It bundles merchant accounts with POS hardware (Clover, Epos Now), payment terminals (Verifone, Valor, Ingenico, PAX), GRUBBRR self-ordering kiosks, FlexCapital merchant cash advances, AI-driven fraud prevention via NoFraud, and native integrations into Odoo ERP, QuickBooks, FreshBooks, and major e-commerce platforms.

Product overview

TouchSuite is a financial technology company offering a comprehensive suite of payment processing solutions for businesses of all sizes across diverse industries. The core offering centers on payment processing for traditional and high-risk merchants, augmented by complementary products including POS systems (Clover POS and Epos Now POS), self-ordering GRUBBRR kiosks for restaurants, FlexCapital merchant cash advances, payment terminals from multiple manufacturers (Verifone, Valor Paytech, Ingenico, PAX), fraud prevention via NoFraud, cash discount programs, and native Odoo ERP integration. Additional offerings include a free WordPress membership plugin, ISO Agent Program with residual-based lending, Accelerator referral program, and specialized gaming payment solutions. The company also provides acquisitions and lending services through Boca Capital Partners. TouchSuite serves industries including retail, restaurants, e-commerce, high-risk businesses (CBD, firearms, nutraceuticals), gaming, and gambling-related sectors.

Differentiator

Problem solved

Functional benefit

Products and services

• Payment Processing Solutions Core credit card payment processing services enabling businesses to accept credit/debit cards in-person, online, and via mobile, with specialized underwriting for traditional and high-risk merchants across CBD, firearms, nutraceuticals, e-commerce, and other industries.
• Clover POS Point-of-sale system offering Clover hardware (Flex, Flex Pocket, Compact, Mini, Station Solo, Go) for card-present payments, inventory tracking, timesheet management, reporting, and access to the Clover App Market.
• Epos Now POS Complete POS solution for businesses of all sizes, including countertop and duo countertop terminals with ultra-fast processors, reactive multi-touch screens, and built-in receipt printers, online/delivery/collection ready and integrated with hundreds of apps.
• GRUBBRR Kiosks Self-ordering kiosk solution featuring Samsung-powered hardware, smart upsell technology, FDA-approved antibacterial screen, and automated menu sync; available exclusively through TouchSuite for restaurants with up to 10 locations under a $199/month rental that bundles hardware and software.
• FlexCapital Merchant cash advance program providing rapid working capital access with no fixed repayment schedule, no hidden fees, no bank ACH payments required, and typically no strong credit history or collateral needed; funded quickly based on business revenue.
• Payment Terminals Variety of payment terminals from leading manufacturers including Verifone P400, Valor Paytech VL100/VL100 Pro/VL500/VL550, Ingenico Lane/3600/Lane/7000/Lane/8000, and PAX A920/A920 Pro/A920 Max, supporting EMV, contactless, and dual MIDs.
• Fraud Prevention and Chargeback Mitigation Real-time fraud detection and chargeback management delivered via the NoFraud partnership, featuring AI-driven risk scoring with 99.5% instantaneous decisions, a 100% financial guarantee against fraud chargebacks, and full chargeback dispute investigation and rebuttal.
• Cash Discount Program Pricing optimization solutions including surcharge options, cash discount programs, and dual pricing models that allow merchants to offset credit card processing fees by adjusting prices for cash versus card payments.
• Odoo Payment Solution Native payment integration for the Odoo ERP that delivers complete in-platform reconciliation, flexible merchant acceptance for low/mid/high-risk merchants, direct NMI gateway integration, secure tokenization, recurring billing, and next-day settlement.
• WP Member Subscription Plugin Free WordPress plugin for subscription and membership management including unlimited membership plans, 20 ready-made template pages, complete admin control, comprehensive reporting, coupon/discount creation, and SMTP integration.
• Gaming Payment Solutions Specialized payment processing for fantasy sports platforms, digital goods marketplaces, and gaming-related businesses, supporting fantasy sports entries, virtual items, loot boxes, in-game currency, tournament fees, and prize payouts.
• Acquisitions and Lending Acquisition of residual portfolios and businesses from ISOs and agents, paired with lending programs through Boca Capital Partners that offer flexible loan programs and quick approval for ISOs and agents needing capital.

Quantifiable outcome

• GRUBBRR kiosks increase average ticket sales by 20-30% through smart upsell technology
• +3 more outcomes

Named customers3 records

Segments6 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration16 records

AI capability7 records

Feature5 records

Partnerships

13 partnerships are on record, tiered core and flagship.

• Authorize.netcoreTechnology or IntegrationPayment gateway partner providing payment processing infrastructure for e-commerce merchants. Listed as a top-tier provider in TouchSuite's partner ecosystem.
• NMI (Network Merchants Inc.)coreTechnology or IntegrationPayment gateway solution partner enabling e-commerce processing. Direct NMI integration for TouchSuite's Odoo solution and overall payment processing.
• TSYScoreTechnology or IntegrationLeading payment processor partner in TouchSuite's ecosystem. Supports both TSYS and First Data processing on unified platform for ISO agents.
• Clover (Fiserv)coreTechnology or IntegrationPoint of sale system partner. Clover POS systems provided through partnership with parent company Fiserv. Full range of Clover hardware including Flex, Flex Pocket, Compact, Mini, Station Solo, and Go devices.
• Epos NowcoreTechnology or IntegrationGlobal POS system provider for businesses of all sizes. TouchSuite offers Epos Now solutions including Countertop and Duo Countertop terminals with ultra-fast processors.
• GRUBBRRflagshipOEM/ Whitelabel/ Licensing PartnerTouchSuite is exclusive sales channel for GRUBBRR self-ordering kiosks for restaurants with up to 10 locations. Endorsed by celebrity chef Robert Irvine. Smart upsell technology increases ticket sales by 20-30%.
• SamsungcoreTechnology or IntegrationHardware partner for GRUBBRR kiosks. Samsung Kiosk Powered by GRUBBRR provides turn-key solution with FDA-approved antibacterial screen for restaurants.
• NoFraudcoreTechnology or IntegrationAI-powered fraud detection and prevention partner. Provides real-time anomaly detection with 99.5% instantaneous decisions. Includes 100% financial guarantee against fraud chargebacks.
• VerifonecoreTechnology or IntegrationPayment terminal manufacturer partner. TouchSuite offers Verifone P400 with rich multimedia and commerce capabilities, full-color touchscreen, and Linux-based OS.
• Valor PaytechcoreTechnology or IntegrationPayment terminal partner offering VL100, VL100 Pro, VL500, and VL550 devices. Features include EMV card technology, dual MIDs, and wireless connectivity options.
• IngenicocoreTechnology or IntegrationPayment terminal manufacturer partner. Offers Lane/3600, Lane/7000, and Lane/8000 terminals with compact design, multimedia touchscreens, and HTML5 interfaces.
• PaxcoreTechnology or IntegrationSmart mobile payment terminal partner. Offers A920, A920 Pro, and A920 Max with Android-based PAXBiz operating system, integrated cameras, and high-capacity batteries.
• OdooflagshipTechnology or IntegrationNative Odoo ERP integration partner. Complete in-Odoo payment processing and reconciliation with NMI gateway integration. Supports multiple payment methods, tokenization, and recurring billing.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• Stripe:
• Block (Square): Square/Block is the dominant SMB payment processor and POS provider, directly competing with TouchSuite across card-present retail, restaurants, and e-commerce. While Block is far larger and tech-led, TouchSuite differentiates on high-risk underwriting, ISO channel model, and Odoo/ERP integration.

Direct peers

• Toast: Toast is a restaurant-focused POS and payments platform that competes head-on with TouchSuite's Clover and GRUBBRR offerings for restaurants. Both bundle payments, POS hardware, and software into a single merchant contract for the SMB restaurant segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/TouchSuite
• Instagraminstagram.com/touchsuite
• LinkedInlinkedin.com/company/TouchSuite
• Xx.com/touchsuite

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TouchSuite