Smooth Transitions

Name

Smooth Transitions

Legal name

Smooth Transitions International LLC

Website

https://smoothtransitions.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

251–500 employees

Short description

Smooth Transitions is a Westerville, Ohio-based franchise network providing full-service senior move management — including consultation, sorting, packing, move coordination, unpacking, and estate dispersal — to seniors and their families across 25+ U.S. locations.

Ownership category

akta.pro rank

Product category

Senior Move Management

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services to Buildings and Dwellings (5617), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-To Dwellings & Other Buildings (7340), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Senior Move Management (HSAFAFAD)

akta.pro secondary industries

Interstate Senior Moving & Downsizing (Long-Distance) (HSAKABAC), Moving, Downsizing & Estate Organizing (HSAFAKAG), Care Transitions Management (Hospital/SNF-to-Home) (HSABAIAC)

Keywords

• Senior move management
• Senior relocation services
• Estate cleanout services
• Downsizing and packing
• Aging-in-place support

Headquarters

HQ city

Westerville

HQ country

United States

HQ region

North America

Offices25 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others, Technology or R&D

Revenue model

1. Senior Move Management Services: Full-service senior move management encompassing consultation, floor planning, sorting and dispersal, professional packing, move management, unpacking and setup, and final reveal. Services are provided by trained, background-checked staff who are bonded and insured. Revenue is generated through professional service fees for these comprehensive transition services.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Smooth Transitions provides full-service senior move management, guiding seniors and their families through every detail of a transition out of a long-term home. Services are delivered through a proprietary six-phase process — consultation and floor planning, sorting and dispersal (including estate sales, online auctions, donations, recycling, photo archival, and cleanouts), professional packing with orthopedic-furniture handling, move-day management coordinating movers and utilities, unpacking and home setup, and a final reveal. The offering is delivered via a franchise network of independently owned and operated licensed and certified locations across 16 U.S. states, with staff that are background-checked, bonded, and insured.

Product overview

Smooth Transitions offers a comprehensive senior move management service delivered through a structured 6-step process: Consultation & Floor Planning, Sorting & Dispersal, Professional Packing, Move Management, Unpacking & Setup, and The Reveal. The company operates as a franchise network with independently owned licensed locations across multiple U.S. states. Services include space planning, packing services, moving and resettlement, dispersals and cleanouts, estate sales/auctions/donations/recycling, photo archival, post-move cleanouts, aging in place preparation, floor planning, and transition planning. All locations are licensed, bonded, and insured, with staff background-checked and trained in safe practices.

Differentiator

Problem solved

Functional benefit

Products and services

• Senior Move Management Full-service senior move management providing end-to-end support for seniors and their families navigating a downsizing, retirement-community relocation, or estate transition. Delivered through a six-phase methodology covering consultation, sorting, packing, move management, unpacking, and final reveal.
• Dispersals and Cleanouts Standalone service clearing out a residence after a senior transition, including removal, disposal, donation, and recycling of remaining household contents.
• Estate Sales, Auctions, Donations & Recycling Disposition service managing estate sales, online auctions, tax-deductible donation coordination, and recycling of belongings that the senior client chooses not to keep or move.
• Photo Archival Specialty service that organizes, preserves, and digitizes family photos and memorabilia so memories travel with the senior client to the new home.
• Aging in Place Service supporting seniors who elect to remain in their current home rather than move, providing decluttering, organizing, and setup adjustments to support safe aging in place.
• Moving and Resettlement Services Standalone moving and resettlement service that coordinates movers, manages logistics, and supports the senior client from departure home through arrival at the new residence.
• Packing Services Standalone professional packing service providing extreme care and precision packing, padding protection for every surface, certified orthopedic furniture handling, and specialized care for fragile items.

Quantifiable outcome

• Families working with Smooth Transitions can complete all transition steps in 2-4 weeks compared to 3-6 months for families tackling the transition on their own

Named customers11 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• NASMM (National Association of Senior & Specialty Move Managers)coreStrategic or Co-development PartnerSmooth Transitions is a member of NASMM, the National Association of Senior & Specialty Move Managers. The founder, Barbara H. Morris, received NASMM's most prestigious award, The Margit Novack Award of Excellence. NASMM membership provides the company with industry credibility, networking opportunities, and access to professional development resources for staff training.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• A Place for Mom: Large senior living advisory and referral platform connecting families with senior housing. Adjacent to Smooth Transitions because many of its referred residents require transition/move services, and the company has explored move-management adjacencies.
• Home Instead: Global franchise network providing in-home personal care for seniors. Comparable as a senior-services franchise system serving the same demographic with overlapping family decision-maker buyers, though focused on care rather than moves.
• Right at Home: International in-home senior care franchise serving clients with companionship, personal care, and specialized support. Comparable as a senior-care franchise serving the same families that often engage Smooth Transitions during moves.
• Senior Helpers: National franchise providing in-home senior care services including Alzheimer's and dementia care. Comparable as an established senior-services franchise brand serving the same families, though delivering personal care rather than transition management.
• BrightStar Care: Franchise network providing home care, medical staffing, and senior care services. Comparable as a senior-focused franchise system, though its core offering is clinical and personal care rather than move management.

Emerging players

• TaskRabbit: On-demand marketplace for home services including packing, moving help, and organizing. Competes at the low end of the senior move market with a digital marketplace model that could pressure Smooth Transitions' pricing.
• CarePatrol: Senior placement and referral franchise helping families find assisted living, memory care, and in-home care. Comparable because transitions into assisted living trigger the same downstream move-management workflow Smooth Transitions serves.
• 1-800-GOT-JUNK?: National junk removal and hauling franchise. Adjacent because estate cleanouts and post-move debris removal are a service module Smooth Transitions offers; 1-800-GOT-JUNK? could expand into senior estate cleanouts.

Direct peers

• Caring Transitions: National franchise network offering senior move management, online estate sales, and downsizing services. Closest direct competitor to Smooth Transitions with a comparable franchise-driven service model and overlapping customer base of seniors and families.

Regional players

• Two Men and a Truck: Largest franchised moving company in the US, providing local and long-distance moving services. Comparable on the physical-move leg of Smooth Transitions' service, though it does not offer the senior-specialized sorting and unpacking layers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/SmoothLlc

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries25 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Smooth Transitions