DuPage County
DuPage County, Illinois is a county government entity serving residents and businesses within its jurisdiction via 18 departments, delivering election administration, property tax collection, vital records issuance, public safety programs, and community/human services through in-person offices, an online portal, and 600 voting precincts.
- Company typePrivate
- Founded1839
- HeadquartersWheaton, United States
- Headcount1,001–5,000
- GTM typeB2C
- OfferingServices
What DuPage County does
DuPage County, Illinois is a county government entity established in 1839 and headquartered at 421 N. County Farm Road in Wheaton. It provides a broad portfolio of mandated and discretionary public services to residents and businesses within its jurisdictional boundaries, including election administration across 600 voting precincts, property tax collection and prepayment plans, vital records issuance (birth, death, and marriage certificates), animal services, public safety programs (most notably the Narcan Program launched in 2014), community and human services (211 referral network, food insecurity programs), permitting, FOIA processing, environmental sustainability, stormwater management, transportation, and the DuPage Care Center for long-term care and rehabilitation.
The county operates an integrated digital services platform built on a Revize-based web portal (dupagecounty.gov), with specialized modules including an ArcGIS-powered mapping and data portal (hosting the NarcanSaves map and RX Dropbox application for opioid crisis tracking), a Voter Lookup Tool, online voter registration integrated with the Illinois State Board of Elections, electronic poll books (Knowink Poll Pad) and Verity Scan ballot tabulation for election administration, and a Treasurer's ePay online property tax payment system. Supporting infrastructure includes partnerships with VitalChek Network (online vital records ordering), JP Morgan Chase (credit card payment processing), and Google Analytics (web traffic measurement, no PII).
The revenue model is dominated by property tax collection (collected and distributed to local governments, schools, and county services) augmented by transaction-fee revenue from vital records issuance (e.g., $14 for the first certified birth certificate copy, $18 for the first certified death certificate copy), permit and license fees, and convenience fees on online tax payments (2.10% credit card fee fully passed through). The customer base is geographically defined—DuPage County residents and businesses—by regulatory mandate, with go-to-motion executed primarily direct-to-consumer through physical offices, the online portal, mail, phone, and in-person voting locations. The county employs between 1,001 and 5,000 staff across 18 departments and an elected-official structure (County Board, Clerk, Treasurer, Sheriff, State's Attorney, Coroner, Recorder, Auditor, and 18th Judicial Circuit Court).
DuPage County firmographics
Firmographics- Name
- DuPage County
- Legal name
- DuPage County, Illinois
- Website
- https://dupagecounty.gov
- Company type
- Private
- Founded year
- 1839
- Operating status
- Operating
- Headcount range
- 1,001–5,000 employees
- Short description
- DuPage County, Illinois is a county government entity serving residents and businesses within its jurisdiction via 18 departments, delivering election administration, property tax collection, vital records issuance, public safety programs, and community/human services through in-person offices, an online portal, and 600 voting precincts.
- Ownership category
- akta.pro rank
DuPage County industry classification
Industry- Product category
- Local Government Services
- NAICS
- Other General Government Support (92119), Courts (922110), Parole Offices and Probation Offices (922150), Administration of Public Health Programs (923120), Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313)
- akta.pro primary industry
- Local Public Health & Human Services Administration (BPAIACAK)
- akta.pro secondary industries
- Taxpayer Services, Education & Outreach (BPAIADAM), County/District/Local Health Departments (HLAJAAAB)
Keywords
Where DuPage County is headquartered
LocationHeadquarters
- HQ city
- Wheaton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
DuPage County business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure
Revenue model
- Property Tax Collection: DuPage County collects real estate property taxes which are distributed to local governments, schools, and county services.
- Vital Records Fees: Fee-based service for issuing certified copies of birth certificates ($14 first copy, $2 each additional), death certificates ($18 first copy, $6 each additional), and marriage certificates ($14 first copy, $2 each additional).
- Permit and License Fees: Various permits issued including building permits, zoning permits, and other regulatory licenses with associated fees.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Birth Certificate - $14 first copy, $2 each additional |
| Transaction based/ take rate | Pay-as-you-go | Death Certificate - $18 first copy, $6 each additional |
| Transaction based/ take rate | Pay-as-you-go | Marriage Certificate - $14 first copy, $2 each additional |
| Transaction based/ take rate | Pay-as-you-go | Credit Card Tax Payment - 2.10% convenience fee |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels5 records
DuPage County product offering
Product offeringCore offering
DuPage County is a local government entity in Illinois that administers a range of public services to its residents, including vital records (birth, death, marriage), property tax billing and collection, election administration, and voter registration. It operates as a county-level unit of government delivering statutory services required under Illinois state law.
Product overview
DuPage County operates a government services platform consisting of an official website portal and multiple integrated digital services. The core platform (built on Revize) serves as the central hub for accessing county departments, elected officials, news, and transparency information. Key service modules include: the Voter Lookup Tool for election information; Vital Records Ordering via VitalChek partnership for birth, death, and marriage certificates; ePay for real estate tax payments with multiple payment methods; electronic poll books (Knowink Poll Pad) and Verity Scan ballot tabulation for elections; online voter registration; prepayment plans for property taxes; GIS mapping via ArcGIS; and the 211 resource referral service. These services operate as interconnected modules under the county's digital government strategy.
Differentiator
Problem solved
Functional benefit
Products and services
- Vital Records Services
- Property Tax Collection
- Election Administration
- Voter Registration
Quantifiable outcome
- Trained over 4,000 first responders and citizens on naloxone use before statewide availability in 2016
- +1 more outcomes
Companies that use DuPage County
Customer profileNamed customers1 record
Segments1 record
Ideal customer profiles1 record
DuPage County technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Feature3 records
DuPage County partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered minor and core.
- Baker TillyminorSponsor of the 2026 ChicagoCIO ORBIE Awards where DuPage County's CIO was recognized. Baker Tilly is an accounting and advisory firm that sponsors technology leadership events.
- Opioid Mapping InitiativecoreDuPage County joined the Opioid Mapping Initiative in 2017, collaborating to develop interactive mapping tools including the NarcanSaves map and RX Dropbox application to visualize opioid crisis data and lives saved.
- VitalChek Network, Inc.coreThird-party online vital records ordering service partnered with DuPage County Clerk's office. Charges $10 service fee per order in addition to certificate fees. Provides expedited processing options.
- JP Morgan ChasecoreCredit card service provider for DuPage County Treasurer's online property tax payment system. Processes Visa, MasterCard, and Discover payments with 2.10% convenience fee.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
DuPage County competitors and assessment
Company assessmentDirect peers
- Cook County, Illinois: Largest county in Illinois and the second-most-populous county in the U.S. Operates the same breadth of county-level services (vital records, property tax, elections, courts, public health, public safety) and faces comparable Illinois-specific policy and budget constraints as DuPage County.
- Will County, Illinois: Adjacent Illinois county government providing identical categories of services — vital records, property tax collection, elections, and community services — under the same state regulatory framework as DuPage County.
- Lake County, Illinois: Northeastern Illinois county government delivering parallel services (vital records, treasurer functions, election administration, public health) to a comparable suburban population, making it a directly comparable peer.
- Kane County, Illinois: Neighboring Illinois county with overlapping service delivery in elections, property tax, vital records, and community services, governed by the same state statutes as DuPage County.
- Hennepin County, Minnesota: Mid-to-large U.S. county government offering a comparable mix of property tax administration, elections, vital records, public health, and human services — a useful cross-state comparable for DuPage's scale and digital service maturity.
- Montgomery County, Maryland: Affluent suburban county government with a similarly diversified service portfolio including property tax, vital records, public health, and an active technology-modernization agenda — directly comparable on service breadth and resident demographics.
- Fairfax County, Virginia: Large, well-funded U.S. county government with a comparable property-tax-driven funding model, similar resident-service orientation, and an award-winning county-wide digital services program.
- Orange County, California: Large California county government providing parallel vital records, property tax, election, and human services functions — useful for benchmarking scale, technology adoption, and public health programming against DuPage.
Broad incumbents
- Tyler Technologies: Major provider of software and technology services to U.S. county governments, including property tax, vital records, and election systems. Relevant as the incumbent vendor ecosystem that counties like DuPage procure from.
Emerging players
- Granicus: Government technology vendor specializing in digital communications, web platforms, and civic engagement for U.S. counties and municipalities — relevant to DuPage's website/digital service strategy and resident engagement.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
DuPage County social profiles
Digital presenceDuPage County financial estimates
Financial estimateRevenue estimate
Valuation estimate
DuPage County leadership team
Management profileNumber of profiles
Profiles2 records
DuPage County funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
DuPage County M&A and investment
M&A and investmentM&A
Investments19 records
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about DuPage County
What does DuPage County do?
DuPage County is a local government entity in Illinois that administers a range of public services to its residents, including vital records (birth, death, marriage), property tax billing and collection, election administration, and voter registration. It operates as a county-level unit of government delivering statutory services required under Illinois state law.
Is DuPage County a public or private company?
DuPage County is a private company. It is classified as state government owned and is currently operating.
When was DuPage County founded?
DuPage County was founded in 1839. It employs 1,001 to 5,000 people.
Where is DuPage County based?
DuPage County is headquartered in Wheaton, United States, in the North America region.
How does DuPage County make money?
Three revenue lines are on record. Property Tax Collection is the primary driver. The others are vital Records Fees and permit and License Fees.
Who are DuPage County's main competitors?
Direct peers on record are Cook County, Illinois, Will County, Illinois, Lake County, Illinois, Kane County, Illinois, Hennepin County, Minnesota, Montgomery County, Maryland, Fairfax County, Virginia and Orange County, California. Tyler Technologies is listed as a broad incumbent. Granicus is listed as an emerging player.
Does DuPage County have an API?
No public API is recorded for DuPage County.
What industry is DuPage County in?
DuPage County's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAK, Local Public Health & Human Services Administration, with a secondary code of BPAIADAM, Taxpayer Services, Education & Outreach. Its NAICS code is 92119.