Name

Incognito Software

Legal name

Incognito Software Systems Inc.

Website

https://incognito.com

Company type

Private

Founded year

1994

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Telecom OSS / Broadband Service Assurance Software

NAICS

Computer Systems Design and Related Services (54151), Software Publishers (51321)

SIC

Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Connector/Adapter Frameworks & Integration Runtimes (HDAEACAJ)

Keywords

• Broadband OSS software
• Device lifecycle management
• IP address management
• Service activation orchestration
• Network analytics platform

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Software Licenses: Non-exclusive, non-transferable software licenses granted to service providers for use within their subscriber networks. Licenses may be perpetual or time-bound depending on the order form. The license grants the right to use the software for internal business purposes only.
2. Annual Support and Maintenance: Annual support and maintenance fees paid by licensees for software updates, releases, bug fixes, and technical support. Fees are paid annually in advance and automatically renew unless terminated. Licensees with paid-up maintenance receive all updates and new releases at no additional charge.
3. Professional and Consulting Services: Services including managed services (Incognito Plus), professional services, training, and consulting performed on a project-by-project basis via Statements of Work. Billed on a time-and-materials or pre-paid credit basis.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels6 records

Core offering

Incognito Software Systems provides a vendor-agnostic, carrier-grade OSS (Operations Support System) software suite for broadband and telecom service providers. The suite covers device lifecycle management (TR-069 ACS and TR-369 USP), DHCP and IP address management, service activation and fulfillment, and near-real-time network monetization and analytics (MAP) for fiber, fixed wireless, cable, DSL, and IoT networks.

Product overview

Incognito Software Systems provides a comprehensive OSS (Operations Support System) suite for broadband management, encompassing both a Resource Orchestration and Service Orchestration product portfolio. The core products include the TR-069 Auto Configuration Server (ACS) for device management, TR-369 User Services Platform (USP) for next-generation connected home management, DHCP Server/Broadband Command Center, IP Address Management/Address Commander, Network Monetization and Analytics Platform (MAP), and Service Activation Center. These products are complemented by solution bundles including Digital Experience (DX) Solution, Telco Cloud, Edge Computing, and MAP-T Automation. The architecture combines device management, service activation, IP resource management, and network analytics into a unified OSS platform supporting fiber, fixed wireless, cable, and IoT networks. The platform is designed for massive scalability with cloud-native and containerized deployment options.

Differentiator

Problem solved

Functional benefit

Brands

• Broadband-in-a-Box: A turnkey fiber broadband solution branded jointly with Vecima and BM COM, combining fiber access infrastructure with Incognito's OSS software suite
• Incognito Plus

Products and services

• TR-069 Auto Configuration Server (ACS) Vendor-agnostic, massively scalable software platform for remote device lifecycle management and monitoring of broadband devices across fiber, fixed wireless, xDSL, HFC, and IoT networks using TR-069 CWMP, TR-369 USP, SNMP, and MQTT protocols.
• TR-369 User Services Platform (USP) Next-generation device management platform based on the Broadband Forum's TR-369 User Services Protocol standard for management of connected home devices and services.
• DHCP Server / Broadband Command Center DHCP server and DOCSIS provisioning solution for IP address allocation and subscriber device management.
• IP Address Management / Address Commander Centralized IP address management solution for planning, allocation, and management of IPv4 and IPv6 address resources, including MAP-T readiness and modern IPAM/DNS for hybrid cloud.
• Network Monetization and Analytics Platform (MAP) Massively scalable, carrier-grade network analytics and monetization solution providing near-real-time data collection and intelligence using IPDR and IPFIX, with Monetize, Act, and Proactive modules for revenue optimization, automated network actions, and ML-driven health monitoring.
• Service Activation Center Service orchestration and fulfillment platform for automated provisioning of broadband services across multi-vendor network environments.
• Incognito Plus Managed Services Managed services offering to boost performance, reduce downtime, and strengthen operations of Incognito's OSS deployments for service providers.
• Professional and Consulting Services Project-based professional services, training, and consulting performed via Statements of Work on time-and-materials or pre-paid credit basis.

Quantifiable outcome

• Reduce MAP-T configuration effort by up to 90% through automation
• +4 more outcomes

Named customers10 records

Segments2 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability1 record

Feature5 records

Partnerships

Four partnerships are on record, tiered flagship, core and minor.

• Vecima Networks Inc.flagshipStrategic or Co-development Partner · 13 May 2026Vecima Networks Inc., Incognito Software Systems Inc., and BM COM s.r.o. announced a strategic collaboration to deliver a fully integrated, turnkey fiber broadband solution branded as 'Broadband-in-a-Box.' The joint platform combines Vecima's XGS-PON fiber access infrastructure, Incognito's OSS software suite for service activation and device management, and BM COM's system integration and professional services into a unified, interoperable multi-vendor architecture. The collaboration targets regional and emerging operators seeking scalable fiber deployment with reduced complexity and was showcased live at ANGA COM 2026.
• BM COM s.r.o.flagshipImplementation/ SI/ Consulting Partner · 13 May 2026BM COM s.r.o. provides system integration and professional services as part of the 'Broadband-in-a-Box' joint solution with Incognito and Vecima. The collaboration enables multi-vendor turnkey fiber deployment for regional and emerging operators, combining BM COM's integration expertise with Incognito's OSS capabilities.
• Broadband ForumcoreTechnology or IntegrationIncognito partners with the Broadband Forum as a contributor to standards development. The company supports Broadband Forum specifications including TR-069, TR-098, TR-196, TR-181, TR-157, TR-143, TR-142, TR-140, TR-135, TR-131, TR-111, TR-106, and TR-104. Incognito co-sponsored the 'Future of the Connected Home' report developed in partnership with the Broadband Forum and Omdia.
• OmdiaminorStrategic or Co-development PartnerIncognito co-sponsored the 'Future of the Connected Home: Driving Broadband Value with VAS' report developed in partnership with the Broadband Forum and Omdia, providing research insights on USP, AI, and value-added services for service providers.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• AVSystem: Provider of TR-069/TR-369 device management and service orchestration platforms for telcos; directly competes with Incognito's ACS and USP products for the same operator customer base.
• Axiros: Specialist in TR-069 device management, zero-touch provisioning and USP for broadband operators; competes head-to-head with Incognito in CPE management.
• Friendly Technologies: Provides TR-069 ACS, IoT and smart-home device management platforms for telcos; overlapping product scope with Incognito's connected home and IoT device management stack.

Broad incumbents

• Netcracker Technology: Major BSS/OSS suite vendor owned by NEC serving Tier 1 telcos globally; competes with Incognito's broader OSS portfolio as part of larger end-to-end offerings.
• Amdocs: Global OSS/BSS vendor for communications and media; offers overlapping service activation, network analytics and IPAM capabilities that compete with Incognito's full OSS suite.
• Ericsson: Sells the Ericsson NFVO, Cloud SDI and OSS suites including service orchestration and analytics for CSPs; competes on enterprise OSS deals alongside Incognito.
• Nokia (Network Services): Provides NetGuard/AVA and other OSS portfolio for telecom operators; larger incumbent in network and service orchestration with overlapping capabilities.

Emerging players

• Casa Systems: Supplies cable and broadband access infrastructure with adjacent network management and orchestration tools targeting the same cable operator segment that Incognito serves.
• Ayla Networks: IoT device management and connected-product platform; operates in the connected-device management segment adjacent to Incognito's USP/CWMP stack.
• ClearBlade: Edge computing and IoT/connected-device platform for telcos and enterprises; partial overlap with Incognito's Telco Cloud/Edge and device management offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/incognito_sfwr
• LinkedInlinkedin.com/company/incognito-software

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Incognito Software