Future Care
Future Care provides 24/7 telemedicine, medical case management, and cost containment services for shipowners, ship managers, and P&I Clubs globally. Operating as MedSea within International SOS since 2018, it serves 4,000+ vessels and 80,000+ crew across 239 countries.
- Company typePrivate
- Founded1998
- HeadquartersJersey City, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Future Care does
Future Care is a US-based maritime medical management company founded in 1998 by Christina DeSimone. It provides 24/7 telemedical assistance, shoreside medical case management, and medical cost containment services to shipowners, ship managers, P&I Clubs, and yacht operators worldwide. The company's core platform is the Caring for the Crew® program, which bundles first response, telemedical physician advice at sea, professional case management, proprietary PPO network access, medical audit and forensic accounting, pharmacy fulfillment (FutureMeds), and MLC Title IV compliance training into a single subscription-based offering. The MedSea360 product layer adds 360-degree health and wellbeing services including emotional support counseling, and the Maritime MediKit provides FDA/CE-grade medical equipment (12-lead ECG, stethoscope, BP monitor, oximeter, thermometer, glucometer) integrated with a tablet for transmitting live patient data to physicians onshore.
Future Care operates through a B2B enterprise sales motion targeting maritime industry stakeholders directly, with delivery supported by International SOS's global infrastructure under a strategic joint venture formed in October 2018, which also brought Medsea (International SOS's maritime subsidiary) under Future Care's ownership. The company runs dedicated Maritime Assistance Centres in Manila and Beijing (Mandarin-speaking) handling 400+ calls monthly, and serves 4,000+ vessels and 80,000+ crew across 239 countries. The cost containment service is built around a proprietary PPO network and a specialized team of physicians and accountants who perform line-by-line medical bill auditing, achieving documented 50% average savings on crew medical bills over 5 years, with case studies showing individual savings ranging from $57,225 to $137,863. The company maintains offices in the US (Jersey City, New York), Singapore, and the Philippines, with operating reach extending into Europe (Greece, Germany, Norway), South Asia (India), and East Asia (China).
Revenue is generated through quote-based, multi-year enterprise contracts and bundled subscriptions. Pricing is not publicly disclosed. The company is a private subsidiary within the International SOS group, led by founder and CEO Christina DeSimone, with a leadership team including Global Chief Medical Officer Dr. Arthur Diskin (formerly of Royal Caribbean and Carnival Cruise Lines), Business Development Director Lucy Sofronis, and Managing Director P&I Lawrence Jacobson. The employee base is 51-100, and the company holds ISO 9001:2008 accreditation (via International SOS) and operates as a registered brand owner of Caring for the Crew®, MedSea360, and FutureMeds trademarks.
Future Care firmographics
Firmographics- Name
- Future Care
- Legal name
- Future Care Inc.
- Website
- https://futurecareinc.com
- Company type
- Private
- Founded year
- 1998
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Future Care provides 24/7 telemedicine, medical case management, and cost containment services for shipowners, ship managers, and P&I Clubs globally. Operating as MedSea within International SOS since 2018, it serves 4,000+ vessels and 80,000+ crew across 239 countries.
- Ownership category
- akta.pro rank
Future Care industry classification
Industry- Product category
- Maritime Medical Management Services
- NAICS
- Support Activities for Water Transportation (4883)
- SIC
- Services-Health Services (8000)
- akta.pro primary industry
- Medical Assistance & Ship-to-Shore Healthcare Coordination (TLAHAJAG)
- akta.pro secondary industry
- Vessel Husbandry & Crew Services (Crew Change, Meet & Assist, Transport, Shore Passes) (TLAHAJAB)
Keywords
Where Future Care is headquartered
LocationHeadquarters
- HQ city
- Jersey City
- HQ country
- United States
- HQ region
- North America
Offices4 records
Markets served
Future Care business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Maritime Medical Cost Containment Services: B2B services to shipowners and P&I Clubs for reducing crew medical costs through medical auditing, PPO network access, repricing, and negotiation. Clients save on average 50% on crew medical bills over 5 years.
- Telemedical Assistance Services: 24/7 telemedical support for vessels handling 400+ calls monthly, resolving 60% of cases onboard through physician advice and medical kit recommendations.
- Medical Case Management: Professional oversight coordinating between hospital staff, physicians, crew members and families to manage medical treatment on behalf of shipowners with assigned case managers.
- Caring for the Crew® Program: Comprehensive bundled program covering all maritime medical services including first response, telemedical advice, case management, cost containment, and wellness programs for enrolled vessels.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Custom enterprise pricing for maritime medical services |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Future Care product offering
Product offeringCore offering
Future Care provides comprehensive maritime medical management services to shipowners, ship managers, and P&I Clubs. Its core offerings include 24/7 telemedical physician advice at sea, shoreside medical case management coordinating crew treatment with hospitals and providers, and medical cost containment through auditing, PPO network access, and negotiation. The Caring for the Crew® program bundles these into a single integrated platform.
Product overview
Future Care offers a unified maritime medical management platform built around the Caring for the Crew® Program. The core offering centers on MedSea360, a comprehensive 360-degree health solution for seafarers. Key services include Maritime Telemedical Advice (24/7 physician advice at sea), Maritime Medical Case Management (professional oversight of crew treatment), and Maritime Medical Cost Containment (medical auditing and cost reduction services). Add-on modules include the Maritime MediKit (medical equipment with tablet communication) and specialized services like FutureMeds (pharmacy network), Provider Payments Program, and MLC Title IV Compliance Training. A dedicated Yacht Crew and Passenger Program variant serves the yachting community.
Differentiator
Problem solved
Functional benefit
Products and services
- Maritime Medical Cost Containment Medical audit and cost containment services for shipowners that reduce crew medical costs through forensic accounting, PPO network access, re-pricing, negotiation, and medical case management, achieving an average of 50% savings on crew medical bills.
- MedSea360 Comprehensive 360-degree health and wellbeing solution for seafarers that includes 24/7 telemedical assistance, shoreside medical case management with 85,000+ approved providers, and emotional support and counselling services.
- Maritime Telemedical Advice (Physician Advice at Sea) 24/7 telemedical support providing physician diagnosis and treatment recommendations to seafarers at sea, handling 400+ calls monthly through Maritime Assistance Centres in Manila and Beijing and resolving 60% of cases onboard.
- Maritime Medical Case Management Professional oversight of crew medical treatment in which Medical Case Managers (MCM) coordinate between hospital staff, physicians, crew members, and families to review and monitor treatment on behalf of shipowners.
- Caring for the Crew® Program Comprehensive bundled program covering all services for managing seafarer illness, injury, and general healthcare both at sea and shoreside, including First Response Contact Center, telemedical advice, hospital/physician network, case management, cost containment, medical record review, case tracking/benchmarking, provider payments, FutureMeds pharmacy network, and MLC compliance training.
- Maritime MediKit Medical equipment kit combining FDA and CE grade devices — stethoscope, BP monitor, 12-lead ECG recorder, oximeter, thermometer, and glucometer — with a tablet that transmits live patient readings and supports voice/video calls to MedSea.
- Caring for the Yacht Crew and Passenger Program Specialized suite of services for managing medical and healthcare needs of yacht crew and passengers, including First Response Contact Center, Physician Advisory at Sea, global hospital/physician network access, case management, and cost containment.
Quantifiable outcome
- 50% average savings on crew medical bills over 5 years
- +6 more outcomes
Companies that use Future Care
Customer profileNamed customers8 records
Segments4 records
Ideal customer profiles3 records
Future Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
Future Care partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered strategic and core.
- MintrastrategicDigital learning and human capital management software provider partnership strengthening support to maritime industry. Combines Future Care's medical management expertise with Mintra's training platform capabilities.
- Workplace OptionsstrategicEmployee wellbeing provider partnership for joint effort supporting mariners' emotional health. Named SAFETY4SEA finalists for this initiative combining Future Care's medical expertise with Workplace Options' emotional support services.
- International SOScoreStrategic joint venture where Future Care acquired ownership of MedSea, International SOS's maritime subsidiary. Future Care maintains its brand while gaining access to International SOS's global infrastructure including 26 Assistance Centres, 1,400 physicians, 56 clinics, and 91,800+ accredited third-party providers across 239 countries with 99 languages supported. The partnership enables enhanced telemedical assistance and onshore medical management services for seafarers worldwide.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
Future Care competitors and assessment
Company assessmentBroad incumbents
- Allianz Care: Global health insurance provider offering crew medical insurance products bundled with assistance services. Adjacent incumbent with overlapping buyer (shipowner/P&I Club) relationships but a fundamentally insurance-led model rather than assistance-led.
- International SOS: The parent company/strategic JV partner of Future Care and MedSea, providing global medical and security risk services with 26 Assistance Centres, 91,800+ providers, and 1,400 physicians. As the broad incumbent, its travel-risk and corporate-medicine portfolio overlaps directly with Future Care's maritime offerings.
Direct peers
- MedLink Maritime: Offers telemedical assistance, case management, and medical training to merchant ship operators. Comparable offering and customer base (shipowners, ship managers, P&I Clubs) to Future Care.
- MedAire: Provides 24/7 telemedical advice, medical kits, and crew medical assistance for aviation and maritime, often in partnership with P&I Clubs. Future Care's closest functional direct competitor, particularly on offshore and commercial maritime accounts, though MedAire is more aviation-anchored.
- VIKAND Solutions: Specializes in maritime healthcare, including telemedical support, mental health, and crew medical management for shipowners. Targets the same shipowner and P&I Club buying centers as Future Care with a comparable bundled service model.
Emerging players
- RemoteMD: Provides maritime-specific telemedical advice and remote support for seafarers, targeting smaller and mid-sized shipping operators. Overlaps directly with Future Care's Maritime Telemedical Advice product but with a narrower geographic footprint.
- Marine Medical Solutions: Provides shoreside and onboard medical services for yachts and small commercial vessels, including telemedical advice. A focused emerging player overlapping Future Care's yacht crew and passenger program.
- Dr. Ship Medical Services: Provides onboard medical kits, telemedical advice, and crew medical training for commercial shipping. Overlaps with Future Care's MediKit and telemedical advice products among smaller shipowner segments.
Regional players
- Sewell & Associates Maritime Medical: Specializes in maritime medical case management and cost containment primarily for P&I Clubs. Functionally comparable cost-containment and audit services to Future Care, though with a more regional client footprint.
Others
- MedSea (legacy pre-JV entity): Former International SOS maritime subsidiary that was folded into Future Care via the 2018 JV; functionally the same business unit today under MedSea360 branding and listed here only to flag the integrated identity rather than as an independent competitor.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat7 records
Key risks5 records
Key highlights7 records
Customer concentration
Future Care social profiles
Digital presenceFuture Care compliance and trust
Trust signalCompliance1 record
Future Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
Future Care leadership team
Management profileNumber of profiles
Profiles5 records
Future Care subsidiaries and ownership
Company hierarchySubsidiaries1 record
Future Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Future Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Future Care
What does Future Care do?
Future Care provides comprehensive maritime medical management services to shipowners, ship managers, and P&I Clubs. Its core offerings include 24/7 telemedical physician advice at sea, shoreside medical case management coordinating crew treatment with hospitals and providers, and medical cost containment through auditing, PPO network access, and negotiation. The Caring for the Crew® program bundles these into a single integrated platform.
Is Future Care a public or private company?
Future Care is a private company. It is classified as corporate owned and is currently operating.
When was Future Care founded?
Future Care was founded in 1998. It employs 51 to 100 people.
Where is Future Care based?
Future Care is headquartered in Jersey City, United States, in the North America region.
How does Future Care make money?
Four revenue lines are on record. Maritime Medical Cost Containment Services are the primary driver. The others are telemedical Assistance Services, medical Case Management and caring for the Crew® Program.
Who are Future Care's main competitors?
Broad incumbents on record are Allianz Care and International SOS. Direct peers are MedLink Maritime, MedAire and VIKAND Solutions. Emerging players are RemoteMD, Marine Medical Solutions and Dr. Ship Medical Services. Sewell & Associates Maritime Medical is listed as a regional player. MedSea (legacy pre-JV entity) is listed as an others.
Does Future Care have an API?
No public API is recorded for Future Care.
What industry is Future Care in?
Future Care's product category is Maritime Medical Management Services. Its primary akta.pro industry code is TLAHAJAG, Medical Assistance & Ship-to-Shore Healthcare Coordination, with a secondary code of TLAHAJAB, Vessel Husbandry & Crew Services (Crew Change, Meet & Assist, Transport, Shore Passes). Its NAICS code is 4883 and its SIC code is 8000.