Carnival Internet Bangladesh

What Carnival Internet Bangladesh does

Carnival Internet Bangladesh (legally Systems Solutions & Development Technologies Ltd.) is the largest fiber-to-the-home broadband internet service provider in Bangladesh by footprint, recognized as such by APNIC. The company operates 68,000 km of fiber — comprising 16,792 km of access fiber plus 8,639 km of NTTN (National Telecom Transport Network) connectivity — and claims to cover approximately 70% of the country across nine divisions including Dhaka, Chattogram, Sylhet, Rajshahi, Khulna, Barishal, and Mymensingh. Its core consumer offering is a tiered residential portfolio of unlimited packages from 14 Mbps (৳499/month) to 250 Mbps (৳2,999/month), with VAT-inclusive pricing and bundled BDIX peering, 4K YouTube/Facebook streaming, and gaming-grade low-latency features. Distribution to consumers is primarily self-service through a coverage-check website, a self-care portal at selfcare.carnival.com.bd, and digital messaging channels (WhatsApp, hotline, Facebook Messenger).

For medium and large enterprises, Carnival delivers dedicated internet (Carnival Aspire and Carnival Empower packages with auto-redundancy failover), IP Telephony & SMS, and a managed services stack spanning Audra Business, Audra SD-WAN, Audra CSI, surveillance, data centre, cloud, and an AI-driven Communication Platform (Visual IVR, ChatBot, WhatsApp integration). Enterprise contracts carry mandatory one-year terms and are financed through 0% EMI facilities with eight partner banks. Carnival is a wholly-owned concern of Singapore-headquartered Dotlines Group, which provides the company with cross-vertical adjacencies including Audra (security), Ghoori Learning, Carnival Assure (insurance), EasyPayWay/Foster Payments, eCourier (logistics), and Carnival Point (loyalty). BTRC-approved tariffs, NTTN licensing, and a 1,100+ workforce certified across CISCO, FORTINET, JUNIPER, ORACLE, RED HAT, and VMWARE underpin the enterprise capability set. Customer references span Civil Aviation Authority of Bangladesh, Energypac Engineering, BGIC, EDISON Electronics, Prime Bank, Toyota Bangladesh, and Sainsbury's.

Name

Carnival Internet Bangladesh

Legal name

Systems Solutions & Development Technologies Ltd.

Website

https://carnival.com.bd

Company type

Private

Founded year

2015

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Carnival Internet Bangladesh is the largest fiber broadband ISP in Bangladesh, serving 450,000+ residential families and medium-to-large enterprises across nine divisions via 68,000 km of fiber and NTTN connectivity, with a portfolio spanning connectivity, managed services, and security.

Ownership category

akta.pro rank

Product category

Broadband Internet Services

NAICS

Wired and Wireless Telecommunications Carriers (except Satellite) (51711)

akta.pro primary industry

Fiber ISPs (FTTH/FTTP Retail Providers) (HDAIADAE)

akta.pro secondary industry

Residential/Broadband ISPs (Consumer Internet) (HDAIADAA)

Keywords

• Fiber broadband internet
• Enterprise connectivity services
• Managed network services
• IP telephony solutions
• Network security services

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Technology or R&D, Personnel, Marketing or Sales, Operations, Supply Chain

Revenue model

1. Residential Internet Subscription: Monthly subscription fees from home internet packages ranging from 14 Mbps to 250 Mbps, with prices from ৳499 to ৳2,999 per month. Includes unlimited traffic options with 5% VAT.
2. Enterprise Internet Services: Dedicated internet connectivity, data, VPN services, and managed network services for medium and large enterprises with custom pricing based on requirements.
3. Hardware Rental (Wi-Fi Router): Wi-Fi routers provided as needed with extra charges. Real IP addresses available for ৳299 (including 5% VAT) per month.
4. Value-Added Services: IP Telephony & SMS (SIP Trunk, Dedicated & Hosted IP PABX, Short Code & Toll Free), Security Solutions (AUDRA Business, Audra SD-WAN, Audra CSI), Communication Platform, Network Solutions & Services, and Managed Services.
5. Co-branded Partnerships: Partnership revenue through co-branded offerings like Prime Bank partnership offering health coverage benefits with Super Saver packages.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Carnival Internet Bangladesh is a fiber broadband internet service provider operating the largest fiber network in Bangladesh with 68,000 km of fiber laid across the country. The company delivers residential fiber broadband packages (14 Mbps to 250 Mbps) to households and a comprehensive suite of enterprise connectivity services including dedicated internet, IP telephony, managed network services, security solutions, cloud services, and surveillance for medium and large businesses.

Product overview

Carnival Internet Bangladesh operates as a fiber broadband internet service provider with a portfolio spanning residential and enterprise connectivity, managed services, and security solutions. For home users, it offers fiber broadband under the Carnival for Home brand with tiered speed plans from 14 Mbps to 250 Mbps. For enterprise customers, it provides dedicated internet (Carnival Aspire and Carnival Empower packages) alongside a suite of managed services including IP Telephony & SMS, Connectivity (Internet/Data/VPN), AUDRA security solutions (Business, SD-WAN, CSI), a Communication Platform with AI-driven ChatBot/Visual IVR/WhatsApp automation, Network Solutions (Surveillance, Data Centre, Cloud), and Managed Services (Internal/WAN/Server Management). The product architecture pairs core internet connectivity with value-added services, positioning Carnival as a full-service ICT provider rather than a commodity ISP.

Differentiator

Problem solved

Functional benefit

Brands

• Carnival Aspire: Enterprise internet package with auto redundancy and backup connection features.
• Carnival Empower
• Audra
• Ghoori Learning
• Carnival Assure
• EasyPayWay
• eCourier
• Carnival Point
• AUDRA Business
• Audra SD-WAN
• Audra CSI

Products and services

• Home Internet Fiber broadband internet service for residential customers in Bangladesh, offering unlimited traffic packages ranging from 14 Mbps to 250 Mbps, with features including 4K YouTube/Facebook streaming, superfast BDIX speed, and low-latency gaming support. Multiple plan tiers available with monthly pricing from ৳499 to ৳2,999.
• Carnival Aspire Enterprise-grade internet package for medium and large businesses featuring auto redundancy with automatic secondary connection failover, mandatory one-year subscription, and complimentary managed services and security features.
• Carnival Empower Higher-tier enterprise internet package offering all Aspire features plus premium benefits, with auto redundancy protection and optional upgrade path from Carnival Aspire.
• IP Telephony & SMS Enterprise communication services including SIP Trunk, dedicated and hosted IP PABX, short code, and toll-free number solutions for crystal-clear voice connectivity and SMS capabilities.
• AUDRA Business Enterprise-grade security solution for businesses providing cyber threat protection with simplified management suitable for businesses across Asia.
• Audra SD-WAN Software-Defined Wide Area Network solution enabling businesses to manage multiple network connections intelligently, optimizing traffic routing and reducing operational costs.
• Audra CSI Cybersecurity intelligence solution providing advanced threat detection and response capabilities for enterprise network protection.
• Communication Platform AI-driven personalized messaging and automation platform featuring Visual IVR, ChatBot, and WhatsApp integration for enterprise customer engagement and automated support workflows.
• Surveillance Solutions Network-integrated surveillance and security camera solutions for enterprise premises monitoring and physical security management.
• Data Centre Services Enterprise data center infrastructure services including hosting, co-location, and managed data storage solutions.
• Cloud Services Enterprise cloud infrastructure and services for business workload deployment and scalability.
• Managed Services Comprehensive network management services covering internal network management, WAN management, and server management for enterprise customers.
• Connectivity Services Dedicated full-duplex enterprise connectivity with rock-solid uptime guarantee, including Internet, Data, and VPN services built on one of Bangladesh's largest fiber networks spanning 16,792 km.

Quantifiable outcome

• 450,000+ families served across Bangladesh
• +2 more outcomes

Named customers8 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration20 records

Feature4 records

Partnerships

Two partnerships are on record, tiered core.

• Prime Bank PLCcoreGTM or Marketing PartnerStrategic partnership signed in August 2023 where Prime Bank customers receive 2 months of free internet with every new subscription, plus health coverage worth Tk72,000 upon annual subscription of Super Saver package tiers. Prime Bank card holders get preferential pricing and EMI facilities for annual subscriptions.
• Dotlines Group (Parent Company)coreStrategic or Co-development PartnerCarnival Internet is a concern of Dotlines Group, a tech-enabled group present in 11 capitals worldwide, weaving a story of impact and growth. Dotlines owns pureplay connectivity (Carnival Internet), over which it provides security (Audra), skill building (Ghoori Learning), insurance and micro-financial services (Carnival Assure), payments (EasyPayWay, Foster Payments and Sohoj), lifestyle, logistics and online-to-offline transactions (eCourier and Carnival Point).

Scale indicators6 records

Recent moves5 records

Expansion highlights6 records

Broad incumbents

• Grameenphone: Bangladesh's largest mobile operator with growing fixed broadband and corporate connectivity offerings. Competes with Carnival Internet for both residential and enterprise connectivity customers in Bangladesh, but with a much broader portfolio spanning mobile, digital, and financial services.
• Banglalink: Major Bangladeshi mobile operator owned by VEON, increasingly pushing fixed broadband and data services. Comparable to Carnival Internet as a domestic connectivity provider serving both consumers and enterprise customers in Bangladesh.
• Robi Axiata: One of Bangladesh's largest mobile operators with corporate and SME connectivity offerings. Directly comparable to Carnival Internet as a Bangladeshi telecom operator pursuing enterprise and digital services revenue.
• BTCL (Bangladesh Telecommunications Company Limited): State-owned telecommunications operator in Bangladesh offering fixed-line and broadband across the country. Competes with Carnival Internet in residential and enterprise broadband, with the advantage of nationwide legacy infrastructure reach.
• Jio Fiber (Reliance Jio): India's largest fiber-to-the-home operator offering bundled broadband, TV, and digital services. Comparable to Carnival Internet as a fiber ISP serving both residential and enterprise customers with a content/connectivity bundle model.

Direct peers

• ACT Fibernet: Leading fiber broadband ISP in India focused on residential and enterprise high-speed connectivity. Closely comparable to Carnival Internet in business model (FTTH-led, tiered residential speeds, enterprise dedicated lines, emphasis on speed and low-latency).
• Fiber@Home Limited: Bangladesh fiber infrastructure and ISP provider operating nationwide backbone networks. Direct comparable to Carnival Internet as a domestic fiber broadband operator serving retail and enterprise customers in Bangladesh.
• BRACNET Limited: Bangladesh-based ISP and connectivity provider serving enterprise, SME, and home subscribers with fiber and managed network services. Comparable to Carnival Internet in product portfolio and customer segmentation.

Regional players

• Summit Communications Limited: Bangladesh's largest NTTN (national telecom transport network) operator providing fiber backbone and infrastructure services. Comparable to Carnival Internet as a fiber infrastructure operator in Bangladesh, primarily B2B/wholesale rather than retail.
• PTCL (Pakistan Telecommunication Company Limited): State-linked incumbent telecom operator in Pakistan offering fiber broadband (Flash Fiber) and enterprise services. Comparable to Carnival Internet as a South Asian fiber ISP serving both residential and enterprise customers in a single national market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCW3zTAIMWHbrfAzivnyf5Ag
• Facebookfacebook.com/carnival.internet
• LinkedInlinkedin.com/company/carnivalinternet
• Instagraminstagram.com/carnivalinternet

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Carnival Internet Bangladesh