What Sourcefit does

Sourcefit is a privately held business process outsourcing and offshore staffing company founded in 2009 and headquartered in Quezon City, Philippines. The company operates nine delivery centers across six countries—Philippines, South Africa, Dominican Republic, Armenia, Madagascar, and the United Kingdom—with additional sales offices in the United States and Australia. It serves more than 220 clients across 50+ industries, including Vodafone (founding client since 2009), P&G, Capcom, DKT International, GeTS, Hawaii Dialogix, and Practice Protect, delivering dedicated remote staffing, fully managed customer experience, employer-of-record services, and project-based outsourcing.

The operating model is built around four pillars: (1) offshore staff leasing on a transparent cost-plus subscription with no startup fees or locked-in contracts, with publicly quoted monthly rates ranging from $980 (entry-level QA) to $3,840 (expert software developer); (2) the SourceCX division for fully managed, AI-augmented CX services, recognized in Everest Group's 2025 PEAK Matrix; (3) EORganic, the AI-powered Employer of Record service launched in mid-2025; and (4) proprietary technology assets including the Knit AI team-management platform (launched 2024), the Ringtrue dialer (2012), and the MyFit HRIS (2016), as well as an AI Governance Platform engineered for EU AI Act compliance in regulated workloads.

Sourcefit sells primarily through direct enterprise sales with inside-sales coverage for SMB and a NEO preferred-partnership referral channel. The company carries ISO/IEC 27001:2022, ISO 27701, SOC 2 Type 2, PCI-DSS, HIPAA, GDPR, and Philippine DPO/DPS certifications, forming a regulatory backbone for healthcare, financial services, insurance, and EU clients. Revenue is not publicly disclosed and the company is founder-led by CEO Andy Schachtel with no disclosed venture or institutional funding.

Name

Sourcefit

Legal name

Sourcefit

Website

https://sourcefit.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Sourcefit is a privately held Philippine-headquartered BPO providing offshore staffing, fully managed customer experience (SourceCX), AI-powered EOR (EORganic), and proprietary AI workforce-management technology (Knit) to 220+ clients across 50+ industries, operating nine delivery centers in six countries.

Ownership category

akta.pro rank

Headquarters

HQ city

Quezon

HQ country

Philippines

HQ region

Asia

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Offshore Staff Leasing: Dedicated offshore staff provided to clients on a cost-plus pricing model. Clients recruit dedicated professionals who work as an extension of their team. No startup fees, no locked-in contracts.
2. Employer of Record (EOR) Services: Legal employment services allowing clients to hire talent in foreign countries without establishing legal entities. Sourcefit handles payroll, compliance, and HR administration. Launched EORganic — human-centered, AI-powered EOR.
3. Fully Managed BPO Solutions (SourceCX): Fully managed customer experience and operations outsourcing. SourceCX, a division of Sourcefit, delivers managed CX services including customer service, technical support, and back-office operations.
4. Project-Based and Output-Based Solutions: Engagements scoped by deliverables or outcomes rather than headcount. Suitable for specific projects or temporary needs.
5. Captive Services: Dedicated offshore centers operated exclusively for a single client, providing full operational control while leveraging Sourcefit's infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Sourcefit provides offshore and nearshore business process outsourcing and staffing solutions across 9 operations centers in 6 countries (Philippines, South Africa, Dominican Republic, Madagascar, UK, and Armenia). Core offerings include offshore staff leasing, Employer of Record (EOR) services under the EORganic brand, fully managed BPO through its SourceCX division, captive services, and project-based engagements spanning software development, web design, QA/testing, IT support, customer service, back-office functions, and AI data operations.

Product overview

Sourcefit is a global BPO (Business Process Outsourcing) company offering a portfolio of services and proprietary products. The core technology platform is Knit, an AI-powered all-in-one team management and engagement platform that unifies employee data, analytics, HRIS, project collaboration, and API integrations. Supporting the core BPO services are SourceCX (customer experience division), EORganic (AI-powered EOR service), and an AI Governance Platform for compliance. Traditional outsourcing services span software development, web design, QA/testing, IT support, and custom AI solutions across multiple delivery locations.

Differentiator

Problem solved

Functional benefit

Brands

• Knit: Proprietary all-in-one AI-powered platform for work and people management with built-in HRIS, project collaboration, communications, ticketing, KPI tracking, and API integrations.
• SourceCX

Products and services

• Knit AI-powered all-in-one team management and engagement platform providing employee data management, advanced analytics, HRIS, project collaboration, communications, ticketing, KPI tracking, and API integrations, with an AI assistant that answers questions about attendance, leaves, and performance. Sold to organizations managing distributed workforces.
• Offshore Staff Leasing Flexible offshore staffing solution allowing companies to hire dedicated remote professionals across 50+ roles, with Sourcefit managing recruitment, onboarding, HR, payroll, and delivery-center infrastructure on a monthly cost-plus basis with no startup fees or locked-in contracts.
• EOR Services (EORganic) Human-centered, AI-powered Employer of Record service enabling companies to hire employees in foreign countries without establishing legal entities, with Sourcefit handling payroll, compliance, and HR administration across its 6-country delivery network.
• SourceCX — Fully Managed BPO Fully managed, modern outsourced customer experience division delivering end-to-end customer service, technical support, and back-office operations for enterprise clients.
• Project-Based and Output-Based Solutions Project-scoped outsourcing engagements billed by deliverables or outcomes rather than headcount, suitable for specific projects or temporary needs without long-term staffing commitments.
• Captive Services Dedicated offshore centers operated exclusively for a single client, providing full operational control while leveraging Sourcefit's infrastructure, facilities, and compliance framework for virtual captive or build-operate-transfer models.
• Software Development Outsourcing Custom software development services delivering dedicated developers building secure, scalable applications using Java, C#, Python, JavaScript, React, Angular, Node.js, .NET frameworks, with tiered pricing for entry, mid, and expert levels.
• Web Design Outsourcing Web design services delivering responsive, search-optimized websites including custom design, responsive development, e-commerce solutions, CMS implementation, SEO integration, and web application design, with tiered pricing for entry, mid, and expert levels.
• QA and Software Testing Outsourcing Quality assurance and software testing services including functional, performance, cross-platform, UI/UX, security, and automated testing, with tiered pricing for entry, mid, and expert levels.
• IT Support Outsourcing IT support services including help desk outsourcing, remote IT support, network administration, system administration, infrastructure monitoring, and security compliance, with flexible monthly staffing or project rates available.
• AI Tools and Solutions Custom AI solutions tailored to business goals, workflows, and challenges across construction, logistics, healthcare, e-commerce, finance, and IT industries.
• AI Governance Platform AI governance platform that enforces controls at the database and credential layer, making unauthorized data access structurally impossible, designed to meet EU AI Act requirements for auditability, human oversight, and verifiable data access controls across healthcare, finance, insurance, and technology sectors.

Quantifiable outcome

• Up to 70% cost savings on labor costs compared to in-house hiring
• +6 more outcomes

Named customers22 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

AI capability7 records

Feature4 records

Partnerships

One partnership is on record.

• NEOminorGTM or Marketing PartnerSourcefit is a Preferred Partner on the NEO platform, a directory for outsourcing professionals and companies. This partnership helps Sourcefit gain visibility within the NEO ecosystem and connects it with potential clients seeking vetted outsourcing providers.

Scale indicators12 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• TaskUs: Mid-to-large offshore BPO/CX provider with significant Philippine delivery operations serving similar enterprise and digital-native clients. Directly comparable on customer experience outsourcing, content moderation, and back-office staffing at overlapping price points.
• SupportNinja: Offshore staffing and CX provider operating from the Philippines and other nearshore locations with a similar SMB-to-mid-market go-to-market motion. Comparable on dedicated offshore teams, transparent pricing, and flexible engagement models for tech-forward buyers.
• Unity Communications: Philippine-headquartered offshore staffing and BPO firm offering staff leasing, EOR, and managed CX services. Directly comparable on geography (Philippines-anchored delivery), service mix, and customer segments served.
• Wing (formerly GoFasti): Offshore staffing and dedicated assistant provider with operations in multiple countries, serving SMB and mid-market customers with flexible subscription-based dedicated staff. Comparable on dedicated offshore leasing model and managed BPO offerings.
• Arise: Virtual-first customer service BPO platform with a distributed crowd-based agent model. Comparable on customer experience outsourcing, remote-agent delivery, and small-to-mid-market enterprise targeting.

Broad incumbents

• Concentrix: Global multi-billion-dollar CX and BPO incumbent operating at vastly greater scale across dozens of geographies. Overlaps with Sourcefit on customer experience outsourcing, EOR-adjacent workforce solutions, and enterprise accounts in regulated verticals.
• Teleperformance: One of the world's largest customer experience management BPO providers with deep Philippines and offshore delivery presence. Overlaps with Sourcefit on CX outsourcing, multilingual support, and enterprise managed BPO contracts.
• Foundever (formerly TTEC): Global CX and digital BPO incumbent with large Philippines operations. Comparable on enterprise customer experience, digital CX, and back-office outsourcing at much larger scale.

Emerging players

• Deel: Fast-growing global EOR and international payroll platform competing directly with Sourcefit's EOR / EORganic service. Comparable on cross-border employment, EOR service delivery, and SMB-to-enterprise global hiring use cases.
• Remote: Global HR platform offering EOR, payroll, and contractor management as a software-led alternative to traditional BPO-staffed EOR. Comparable on cross-border employment services for SMB and mid-market buyers, though Remote is product-led rather than staffing-led.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/SourcefitHQ
• Facebookfacebook.com/sourcefit
• LinkedInlinkedin.com/company/sourcefit

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds1 record

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Sourcefit