MTI
MTI Technology is a Ricoh-owned UK-headquartered provider of hybrid IT infrastructure, cybersecurity, and enterprise AI services, serving NHS, government, financial services, legal, and education customers across the UK, Ireland, Germany, and France through direct sales and public sector frameworks.
- Company typePrivate
- Founded1989
- HeadquartersStaines-upon-thames, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
What MTI does
MTI Technology Limited is a UK-headquartered, Ricoh-owned provider of hybrid IT infrastructure, cybersecurity, and enterprise AI services, founded in 1989 and operating across the UK, France, Germany, and Ireland. The company's core portfolio spans three service lines: (1) Hybrid Infrastructure / Data Centre Services covering assessment, design, deployment, procurement, support, and fully managed services for storage, compute, networking, databases, and backup across on-premise and cloud environments; (2) Cyber Security Services including a proprietary Security Target Operating Model (STOM) methodology aligned to the NIST framework, NCSC CHECK and CREST-accredited penetration testing, and a managed security services suite (MDR, SIEM, EDR/XDR, PAM, vulnerability management, virtual CISO); and (3) a newer Enterprise AI Services line covering AI readiness assessments, AI security/governance, and AI platform deployment, led by a dedicated Chief AI Officer.
MTI monetizes through four revenue streams: professional services engagements (consulting, advisory, deployment), recurring managed services subscriptions (24/7/365 monitoring), annual support and maintenance contracts with enhanced SLAs (e.g., Support Plus+), and technology procurement/resale of vendor hardware and software. The go-to-market combines enterprise direct sales with channel-led distribution through tier-one technology vendor partnerships (Dell, VMware, Rubrik, Palo Alto Networks, CyberArk, Pure Storage, Microsoft, Cisco) and UK public sector procurement frameworks (Crown Commercial Service, NHS SBS). The customer base of approximately 1,500 across the combined entity post-PFH joint venture is anchored in UK public sector — particularly NHS Trusts, where MTI claims coverage of 98%+ for backup services — with secondary presence in financial services, legal, education, healthcare, manufacturing, and utilities.
In December 2025, MTI combined operations with Ireland/Germany-based PFH Technology Group through a joint venture under CEO Tom Randles, creating a €300m entity with over 1,000 employees serving 1,500 customers across the UK, Ireland, and Germany. The business retains extensive security and quality certifications including ISO 27001, ISO 9001, ISO 14001, ISO 45001, ISO 22301, ISO 20000, Cyber Essentials Plus, NHS DSPT, and EcoVadis Gold.
MTI firmographics
Firmographics- Name
- MTI
- Legal name
- MTI Technology Limited
- Website
- https://mti.com
- Company type
- Private
- Founded year
- 1989
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- MTI Technology is a Ricoh-owned UK-headquartered provider of hybrid IT infrastructure, cybersecurity, and enterprise AI services, serving NHS, government, financial services, legal, and education customers across the UK, Ireland, Germany, and France through direct sales and public sector frameworks.
- Ownership category
- akta.pro rank
MTI industry classification
Industry- Product category
- IT Infrastructure and Cybersecurity Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Security Systems Services (except Locksmiths) (561621), Telecommunications (517)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- API Security & Service-to-Service Security (mTLS, Service Mesh Security) (HDABAHAN)
- akta.pro secondary industry
- Site Security, Monitoring & Remote Operations (NOC/IoT) (HDAIAKAH)
Keywords
Where MTI is headquartered
LocationHeadquarters
- HQ city
- Staines-upon-thames
- HQ country
- United Kingdom
- HQ region
- Europe
Offices9 records
Markets served
MTI business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Professional Services: Consulting, advisory, assessment, design, deployment, and support services for hybrid infrastructure and cybersecurity. Includes penetration testing, security assessments, and implementation services.
- Managed Services: Recurring managed services for data centre, cloud, storage, compute, backup, network, and cybersecurity operations. Includes 24/7/365 monitoring and support.
- Support & Maintenance: Hardware and software support contracts with enhanced SLAs, including proactive monitoring (Support Plus+), firmware management, and vendor escalation services.
- Technology Procurement: Sourcing and procurement of hybrid IT infrastructure solutions (storage, compute, networking) through authorised channels and public sector frameworks.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Support Plus+ - Highest level support with proactive monitoring |
| Subscription | Annual | Standard Support & Maintenance |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
MTI product offering
Product offeringCore offering
MTI Technology is an end-to-end provider of hybrid IT infrastructure and cybersecurity services for enterprise and public sector organisations across the UK, Ireland, Germany and France. The company delivers consulting, design, deployment, procurement, support, and managed services spanning data centres, cloud, backup, networking, databases, and AI platforms, alongside CREST/CHECK accredited penetration testing and managed security services (MDR, SIEM, EDR/XDR, PAM, vulnerability management).
Product overview
MTI Technology is an end-to-end technology solutions and services provider offering three core service lines: Hybrid Infrastructure/Data Centre Services, Cyber Security Services, and Enterprise AI Services. The Hybrid Infrastructure portfolio includes assessment, design, deployment, procurement, support, and managed services (including backup, compute, storage, network, database, and Dell APEX managed services) for hybrid on-premise and cloud environments. The Cyber Security portfolio features a Security Target Operating Model (STOM) methodology, penetration testing services (CREST/CHECK accredited), and managed security services including MDR, SIEM, EDR/XDR, PAM, vulnerability management, and virtual CISO. Enterprise AI Services provide AI readiness assessments, security, governance, and platform deployment capabilities. Services are delivered across UK, Ireland, Germany, and France with operations in the public sector (NHS, local government, education), financial services, legal, and healthcare verticals.
Differentiator
Problem solved
Functional benefit
Products and services
- Hybrid Infrastructure / Data Centre Services
Quantifiable outcome
- 98.6% Customer Satisfaction Score
- +3 more outcomes
Companies that use MTI
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles5 records
MTI technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
Feature4 records
MTI partnerships and signals
Strategic signalPartnerships
13 partnerships are on record, tiered flagship and core.
- Ricoh EuropeflagshipMTI was acquired by Ricoh Europe in 2020 and operates as an independent business within the Ricoh family. Ricoh provides global scale, service capability across 98 countries, and global buying power. MTI is a key contributor to Ricoh's digital transformation plans throughout Europe.
- Dell TechnologiescoreDell Partner of the Year Award 2023 winner; Dell OEM Partner of The Year; priority access to senior Dell engineering teams; approved Dell support partner with Dell APEX managed services.
- VMware (by Broadcom)corePremier VMware partner providing virtualisation, hypervisor, and cloud infrastructure solutions with vSphere and VCF support capabilities.
- RubrikcoreStrategic partner for backup, recovery, and data protection solutions. Rubrik is featured in managed backup services, Secure Backup Review, and data protection partnerships.
- Pure StoragecoreTop-tier partner for all-flash storage solutions. MTI provides managed storage services for Pure Storage environments.
- Palo Alto NetworkscorePremier partner for next-generation firewall, network security, and cloud security solutions. Joint events and cybersecurity solution delivery.
- CyberArkcorePartner for privileged access management (PAM) solutions. MTI provides CyberArk PAM health reviews, design, deployment, and managed PAM services. Holds CyberArk Guardian accreditation.
- Trend MicrocorePartner for endpoint detection and response (EDR/XDR), threat protection, and cybersecurity managed services. Joint webinars and solution delivery.
- MicrosoftcorePartner for Microsoft 365 security, Entra ID, Defender, and Azure cloud security. Microsoft 365 reviews and Azure security assessments.
- CiscocorePartner for networking, security, and collaboration solutions. Cisco technologies integrated into MTI's hybrid infrastructure offerings.
- TenablecorePartner for vulnerability assessment and management solutions. Vulnerability scanning and management services.
- NHS DigitalcoreTrusted partner of NHS Digital's Data Security Centre, delivering 'Technical Remediation' program and 'Cyber Security Support Model' for NHS organisations. MTI has delivered the most extensive secure backup service program to NHS Trusts.
- PFH Technology GroupflagshipJoint venture partner combining MTI and PFH operations to create a €300m entity with unified leadership under CEO Tom Randles. The enlarged business serves 1,500 customers across UK, Ireland, and Germany.
Scale indicators9 records
Recent moves7 records
Expansion highlights6 records
MTI competitors and assessment
Company assessmentDirect peers
- Computacenter: UK-headquartered enterprise IT infrastructure provider offering hybrid infrastructure, managed services, and cybersecurity across Europe. Closest direct competitor to MTI in terms of customer profile (enterprise + public sector) and solution portfolio (data centre, networking, security).
- SCC: European IT services and solutions provider spanning hybrid infrastructure, managed services, and security. Comparable in vertical mix (public sector, enterprise) and pan-European operating footprint, including UK and France presence like MTI.
- NCC Group: UK-listed cybersecurity services specialist with CHECK/CREST accreditation, strong penetration testing and managed detection/response offerings. Direct competitor in MTI's core cyber services line, particularly in regulated UK verticals.
- Bridewell: UK cybersecurity services provider offering managed security services, penetration testing, and advisory across critical infrastructure sectors. Closely comparable to MTI's cyber services line with similar CHECK/CREST accreditation and UK public sector exposure.
- Softcat: UK IT infrastructure reseller and services provider serving enterprise and public sector customers. Highly comparable in vendor partnerships (Dell, Microsoft, Cisco), UK market focus, and hybrid infrastructure + managed services portfolio.
- Bytes Technology Services: UK IT services and software licensing specialist serving enterprise customers. Comparable vendor-led go-to-market model and focus on hybrid infrastructure solutions in the UK market.
Broad incumbents
- CDW UK: UK arm of global IT solutions and services provider offering hybrid infrastructure, managed services, and security. Comparable solution portfolio but operates at much larger scale as part of CDW global.
- Sopra Steria: European IT services and digital transformation provider with strong UK public sector and pan-European presence. Comparable vertical mix (public sector, financial services) and broad hybrid infrastructure + managed services offering, but at substantially larger scale.
- BAE Systems Applied Intelligence: UK-headquartered cybersecurity and intelligence solutions provider serving government and critical infrastructure customers. Comparable in regulated public sector cyber work, including CHECK accreditation and NCSC framework alignment.
- Trustwave: Global managed security services provider (MSSP) offering MDR, SIEM, pen testing, and advisory. Comparable in managed security portfolio and penetration testing depth, but operates at significantly larger global scale.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks7 records
Key highlights7 records
Customer concentration
MTI social profiles
Digital presenceMTI compliance and trust
Trust signalCompliance14 records
MTI financial estimates
Financial estimateRevenue estimate
Valuation estimate
MTI leadership team
Management profileNumber of profiles
Profiles13 records
MTI subsidiaries and ownership
Company hierarchySubsidiaries1 record
MTI funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
MTI M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about MTI
What does MTI do?
MTI Technology is an end-to-end provider of hybrid IT infrastructure and cybersecurity services for enterprise and public sector organisations across the UK, Ireland, Germany and France. The company delivers consulting, design, deployment, procurement, support, and managed services spanning data centres, cloud, backup, networking, databases, and AI platforms, alongside CREST/CHECK accredited penetration testing and managed security services (MDR, SIEM, EDR/XDR, PAM, vulnerability management).
Is MTI a public or private company?
MTI is a private company. It is classified as corporate owned and is currently operating.
When was MTI founded?
MTI was founded in 1989. It employs 251 to 500 people.
Where is MTI based?
MTI is headquartered in Staines-upon-thames, United Kingdom, in the Europe region.
How does MTI make money?
Four revenue lines are on record. Professional Services are the primary driver. The others are managed Services, support & Maintenance and technology Procurement.
Who are MTI's main competitors?
Direct peers on record are Computacenter, SCC, NCC Group, Bridewell, Softcat and Bytes Technology Services. Broad incumbents are CDW UK, Sopra Steria, BAE Systems Applied Intelligence and Trustwave.
Does MTI have an API?
No public API is recorded for MTI.
What industry is MTI in?
MTI's product category is IT Infrastructure and Cybersecurity Services. Its primary akta.pro industry code is HDABAHAN, API Security & Service-to-Service Security (mTLS, Service Mesh Security), with a secondary code of HDAIAKAH, Site Security, Monitoring & Remote Operations (NOC/IoT). Its NAICS code is 518 and its SIC code is 7370.