What Digital Design Solutions does

Digital Design Solutions, Inc. is a US-incorporated, founder-owned full-service web design and digital marketing agency headquartered in Saint Augustine, Florida, with a second office in San Francisco, California. Founded in 1996 by CEO Merit Lee, who graduated from San Francisco State University's pioneering Internet Technology and Design program, the firm has operated continuously for nearly three decades and reports serving more than 300 clients cumulatively across over 10 industries, with customer concentration in healthcare, professional services, financial services, and hospitality verticals serving primarily small and mid-sized businesses.

The company's offering has evolved from pure web design into a vertically integrated stack anchored by BreeziHQ, its proprietary platform combining an AI-powered lead-capture chatbot, online reputation management (aggregating Google Business, Facebook, Yelp), a CRM-integrated social media planner, two-way Google/Outlook calendar sync with payment collection, WordPress hosting (legacy $32.95 to business $149.95/month), and a Listing Management module ($80/month). On top of BreeziHQ, the DDS Toolset bundles marketing automation ($279/month) with a Business Essentials add-on ($150/month) covering invoicing, POS, and CRM. Adjacent products include an AI-driven ADA Compliance Solution ($699/year) that scans for accessibility and regulatory drift, plus a Discovery Light Audit evaluating AI readiness across a 7-pillar framework. Service offerings span custom web development (Java, Python, PHP, Ruby on Rails, Google API, MySQL), e-commerce on Shopify, WooCommerce, and Shopsite, SEO/PPC, social media management, email marketing via Constant Contact, and branding/graphic design.

Revenue mechanics combine project-based web design fees, recurring subscriptions across hosting, BreeziHQ modules, ADA, and listing management, plus professional services for digital marketing execution. Go-to-market is sales-led through the website with custom quoting and a documented 8-step client engagement process, with no external institutional investment disclosed. The company relies on hosting partner LexiConn for server infrastructure and on third-party AI tools (including ChatGPT) for content and chatbot capabilities, making it an asset-light SMB services business with platform ambitions rather than a venture-backed scale-up.

Name

Digital Design Solutions

Legal name

Digital Design Solutions, Inc

Website

https://digitaldesignsolutions.co

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Digital Design Solutions is a founder-owned, US-based full-service web design and digital marketing agency that builds websites, e-commerce stores, and digital marketing programs, layered on its proprietary BreeziHQ platform suite, primarily for small and mid-sized businesses across healthcare, professional services, financial, and hospitality verticals.

Ownership category

akta.pro rank

Product category

Web Design and Digital Marketing Services

NAICS

Graphic Design Services (541430), Custom Computer Programming Services (541511), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)

akta.pro primary industry

Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD)

Keywords

• Web design services
• Digital marketing services
• E-commerce development
• Social media management
• ADA compliance solutions

Headquarters

HQ city

Saint Augustine

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Web Design and Development Services: One-time and project-based web design and development services including website creation, redesign, and custom functionality implementation.
2. Hosting and Maintenance Services: Recurring monthly hosting and maintenance contracts providing ongoing server management, security, and technical support.
3. Digital Marketing Services: Digital marketing execution services including social media management, email marketing, SEO, and PPC campaigns.
4. E-commerce Solutions: Online store development and management using WooCommerce, Shopsite, and Shopify platforms.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Core offering

Digital Design Solutions is a full-service web design agency offering custom website design and development, e-commerce solutions on Shopify/WooCommerce/Shopsite, digital marketing (SEO, PPC), social media management, branding and graphic design, and hosting/maintenance services. The firm also sells the proprietary BreeziHQ business management platform (Chatbot, Reputation, Social Media Planner, Calendar, Hosting) and an ADA Compliance Solution for website accessibility.

Product overview

Digital Design Solutions is a full-service web design agency offering a portfolio of interconnected services and proprietary tools. The core offerings include custom web development, e-commerce solutions (Shopify, WooCommerce, Shopsite), digital marketing (SEO, PPC, content), social media marketing, and branding/graphic design services. Central to their product lineup is the BreeziHQ platform—a suite of business management tools comprising the Chatbot (AI-powered lead capture), Reputation (review aggregation), Social Media Planner, Calendar (appointment scheduling with Google/Outlook sync), and Hosting. The BreeziHQ platform is complemented by the DDS Toolset, which bundles Marketing Tools, Business Essentials (invoicing, CRM, POS), and Listing Management. Additional services include Email Campaign Marketing via Constant Contact, ADA Compliance Solutions, and the Discovery Light Audit diagnostic tool. All offerings are designed to work together within the BreeziHQ ecosystem for integrated business management.

Differentiator

Problem solved

Functional benefit

Brands

• BreeziHQ: A comprehensive business management platform offering live chat, CRM, social media management, calendar integration, reputation management, and business listing tools for small businesses.
• BreeziHQ Chatbot
• BreeziHQ Reputation
• BreeziHQ Social Media Planner
• BreeziHQ Calendar Integration
• BreeziHQ Listing Management
• DDS Toolset

Products and services

• BreeziHQ Chatbot AI-powered lead management chatbot that appears on every page of a website, captures visitor information through customizable conversations, and automatically integrates with CRM systems for streamlined lead nurturing. Targeted at small and mid-sized business websites.
• BreeziHQ Reputation Online reputation management tool that unifies reviews from Google Business, Facebook, and Yelp into a single dashboard, with automated review requests triggered through CRM workflows. Targeted at local businesses and multi-location SMBs.
• BreeziHQ Social Media Planner Social media management platform with deep CRM integration enabling lead tracking from social engagement through conversion, scheduled posting, multi-channel posting, and approval workflows. Targeted at SMBs needing social-to-CRM attribution.
• BreeziHQ Calendar Business calendar system with two-way sync to Google Calendar and Outlook, Round Robin Scheduling for appointment distribution, integrated payment collection, and automated reminder notifications. Targeted at service-based SMBs.
• BreeziHQ Hosting WordPress hosting service with security features including firewall protection, automated backups (up to 30 days), daily malware scans, real-time firewall, and vulnerability scanning. Available in Promotional ($49.95/month) and Premium Business ($149.95/month) tiers. Targeted at WordPress-based SMB websites.
• DDS Toolset powered by BreeziHQ All-in-one business management platform combining Marketing Toolset ($279/month), Business Essentials ($150/month add-on), and standalone modules for CRM, POS, invoicing, payments, and directory listings management. Targeted at small businesses needing integrated back-office tools.
• BreeziHQ Listing Management Business directory and local search optimization tool ($80/month) that manages NAP consistency across multiple directories, search engines, maps, and social platforms. Targeted at local businesses needing multi-directory listing control.
• ADA Compliance Solution Website accessibility compliance solution ($699/year) that reviews sites for ADA compliance, applies fixes, provides an AI-powered interface for users to customize website appearance to their needs, and continuously monitors for new regulations. Targeted at SMBs needing web accessibility compliance.
• Email Campaign Marketing Email marketing service leveraging Constant Contact platform for building email lists, creating newsletters, and tracking campaign results with integrated support for ShopSite Pro and Shopify stores. Targeted at SMBs running newsletter and retention campaigns.
• Discovery Light Audit Digital infrastructure diagnostic that evaluates business websites against the DDS AI Growth Stack, providing a Red/Yellow/Green status report across 7 pillars for AI readiness assessment. Targeted at SMBs evaluating digital maturity.
• Custom Web Development Custom programming and web application development using Java, Python, PHP, PERL, Ruby on Rails, Google API, MySQL, JQuery, and JavaScript for businesses requiring bespoke solutions beyond off-the-shelf applications. Targeted at SMBs needing tailored web applications.
• E-commerce Solutions Scalable e-commerce store development on Shopify, WooCommerce, and Shopsite platforms with custom store design, platform migration, plugin development, and add-ons including ADA compliance, live social feeds, and Google reviews integration. Targeted at retail SMBs needing online stores.
• Branding & Graphic Design Brand identity and graphic design services including logo development, business cards, brochures, flyers, posters, PowerPoint presentations, and full collateral packages using Photoshop, Illustrator, and InDesign. Targeted at SMBs and startups building brand identity.
• Digital Marketing Full-service digital marketing including SEO (local, on-page, off-page, e-commerce), PPC advertising, digital marketing audits, Google Business Profile management, and content optimization. Targeted at SMBs seeking lead generation and search visibility.
• Social Media Marketing

Quantifiable outcome

• 300+ clients served since founding in 1996
• +1 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability7 records

Feature3 records

Partnerships

One partnership is on record.

• LexiConncoreTechnology or IntegrationLexiConn serves as the company's hosting partner, providing server infrastructure and hosting services essential for delivering web hosting solutions to clients.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Blue Fountain Media: Full-service digital agency specializing in web design, branding, and digital marketing for SMB and mid-market clients, with comparable service portfolio and recurring support offerings.
• WebFX: Full-service digital marketing agency offering web design, SEO, PPC, and hosted marketing services to SMB and mid-market clients across the U.S., directly overlapping with Digital Design Solutions' core offerings and customer profile.
• Thrive Internet Marketing Agency: U.S.-based full-service digital agency providing web design, SEO, social media, and e-commerce services to SMBs and mid-market companies, with a comparable recurring-services orientation to DDS.
• SmartSites: SMB-focused web design and digital marketing agency offering website development, SEO, and PPC packages, closely mirroring DDS's sales-led GTM and SMB vertical mix.
• Lounge Lizard: Long-tenured U.S. digital agency providing web design, branding, e-commerce, and digital marketing services — a direct competitor in the SMB web design and branding space.
• Coalition Technologies: Digital agency offering web design, e-commerce development (including Shopify and WooCommerce), SEO, and branding services, directly comparable on platform stack and SMB targeting.
• Straight North: U.S. digital marketing and web design agency serving SMB and mid-market clients with SEO, web design, and integrated marketing — similar horizontal segmentation to DDS.
• Ignite Digital: Canadian digital agency providing web design, SEO, PPC, and social media marketing to SMBs; comparable service mix with a North American geographic footprint, though primarily Canadian-served.

Broad incumbents

• HubSpot (Marketing Hub / CMS Hub): Broad incumbent offering CRM, marketing automation, CMS, and chatbot tools that overlap with BreeziHQ's feature set; represents a potential competitor and ecosystem reference point for DDS's proprietary platform ambitions.
• Wix.com: Do-it-yourself website builder and business solution platform that competes with DDS at the SMB intake layer by enabling customers to build and host sites without an agency, threatening the low-end of DDS's web design pipeline.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/digitaldesignsolutions.co
• LinkedInlinkedin.com/company/digital-design-solutions-inc
• Pinterestpinterest.com/digitaldesignsolutionsco

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Digital Design Solutions