Scranton Primary Health Care Center
Scranton Primary Health Care Center is a 501(c)(3) Federally Qualified Health Center in Scranton, Pennsylvania, providing integrated primary medical, dental, behavioral health, and infectious disease care to uninsured and underinsured residents of Lackawanna County through three clinic sites on a sliding-fee scale.
- Company typePrivate
- Founded1978
- HeadquartersScranton, United States
- Headcount—
- GTM typeB2C
- OfferingServices
What Scranton Primary Health Care Center does
Scranton Primary Health Care Center is a 501(c)(3) Federally Qualified Health Center (FQHC) headquartered in a converted former elementary school at 959 Wyoming Avenue in Scranton, Pennsylvania, founded in 1978 by Martha McAndrew and Frances Hazucha to deliver primary medical, dental, and behavioral health care to uninsured and underinsured residents of Lackawanna County. The center operates three service sites — the main Wyoming Avenue flagship, the Alder Street Family Clinic (opened fall 2017), and the Lackawanna College Student Health Services (opened fall 2017) — and reports 16,001 users and 49,020 visits in the most recent reporting period, with cumulative patient encounters exceeding 916,000 since founding.
The integrated delivery platform comprises Medical Services (Internal Medicine, Adult & Family Medicine, Pediatrics, Women's Health, and Perinatal Care), the Ed Dulworth Dental Clinic (general dentistry, periodontal treatment, dentures), Behavioral Health Services (screening, counseling, and referrals), and Infectious Disease Services (STD/HIV/Hepatitis C evaluation and treatment). Supporting technology includes NextGen EHR for behavioral health documentation, Phreesia for limited online scheduling of Pediatrics and Internal Medicine appointments, an on-site LabCorp draw station, and a UserWay WCAG 2.0 accessibility layer; the 2025 NCQA PCMH and HRSA High Value Care / Advancing HIT awards signal ongoing quality and IT modernization.
Revenue is a hybrid of federal HRSA Health Center Program grant funding (a 2024 award of $1,863,006 under 42 U.S.C. 254b, with 77% of program costs matched through non-governmental sources), patient fees on a sliding scale pegged to Federal Poverty Guidelines (with an unemployment-program variant and payment plans), and reimbursements from Medicaid, Medicare, and commercial insurers. The center is governed by an independent Board of Directors (President: Richard Jones, D.D.S.) and led by CEO Joseph Hollander, CFO Robert Barber, CMO Dr. Wasique Mirza, and CNO Paula Keenan, R.N. FTCA deemed-facility status provides federal professional liability coverage. Go-to-market is direct-to-patient through the three physical sites plus community-based outreach through partnerships with the Scranton/Lackawanna County Continuum of Care, Reach Out and Read, and Lackawanna College, supplemented by a website (scrantonprimary.org), Facebook, and Instagram channels.
Scranton Primary Health Care Center firmographics
Firmographics- Name
- Scranton Primary Health Care Center
- Legal name
- Scranton Primary Health Care Center Inc.
- Website
- https://scrantonprimary.org
- Company type
- Private
- Founded year
- 1978
- Operating status
- Operating
- Short description
- Scranton Primary Health Care Center is a 501(c)(3) Federally Qualified Health Center in Scranton, Pennsylvania, providing integrated primary medical, dental, behavioral health, and infectious disease care to uninsured and underinsured residents of Lackawanna County through three clinic sites on a sliding-fee scale.
- Ownership category
- akta.pro rank
Scranton Primary Health Care Center industry classification
Industry- Product category
- Community Health Center / Primary Care Services
- NAICS
- Ambulatory Health Care Services (621), Other Outpatient Care Centers (62149)
- SIC
- Services-Offices & Clinics Of Doctors Of Medicine (8011)
- akta.pro primary industry
- Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)
Keywords
Where Scranton Primary Health Care Center is headquartered
LocationHeadquarters
- HQ city
- Scranton
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
Scranton Primary Health Care Center business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D
Revenue model
- Federal Health Center Program Funding: Health Resources and Services Administration (HRSA) grant funding as a Federally Qualified Health Center under 42 U.S.C. 254b. Award of $1,863,006 with 77% financed through non-governmental sources.
- Patient Fees and Insurance: Revenue from patient fees using sliding fee scale based on Federal Poverty Guidelines for uninsured, plus payment from accepted insurance plans including Medicaid, Medicare, and commercial insurers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Hybrid | Pay-as-you-go | Sliding fee scale for uninsured patients |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Scranton Primary Health Care Center product offering
Product offeringCore offering
Scranton Primary Health Care Center is a Federally Qualified Health Center (FQHC) delivering comprehensive primary medical, dental, behavioral health, and infectious disease care to residents of Lackawanna County, Pennsylvania. It serves uninsured, underinsured, and medically underserved populations via a main health center and two satellite clinics, accepting Medicaid, Medicare, and commercial insurance while offering a sliding fee scale based on Federal Poverty Guidelines so that no patient is denied care due to inability to pay.
Product overview
Scranton Primary Health Care Center is a Federally Qualified Health Center (FQHC) providing integrated primary healthcare services through multiple service lines. The center operates as a unified healthcare delivery system offering Medical Services (Internal Medicine, Pediatrics, Women's Health, Perinatal Care), the Ed Dulworth Dental Clinic, Behavioral Health Services, and Infectious Disease Services. Services are supported by on-site LabCorp testing and an online scheduling platform (Phreesia). The center serves the underserved population of Lackawanna County with a sliding fee scale program for those unable to pay.
Differentiator
Problem solved
Functional benefit
Brands
- Ed Dulworth Dental Clinic: Dental clinic named after Ed, the organization's president and devoted board member who joined in 1982 and served as president for 24 consecutive years, providing quality oral health care for the entire family.
Products and services
- Medical Services Comprehensive primary and preventative medical care including Internal Medicine, Adult & Family Medicine, Pediatrics, Women's Health, and Perinatal Care for Lackawanna County residents of all ages.
- Dental Services - Ed Dulworth Dental Clinic Quality oral healthcare for the entire family with a focus on prevention, including education, cleanings, exams, x-rays, fillings, extractions, crowns, bridges, root canals, periodontal treatment, and dentures.
- Behavioral Health Services Behavioral health services that help patients manage stress, solve day-to-day life problems, teach skills to improve quality of life and daily functioning, and provide resources, referrals, brief screening, and counseling.
- Infectious Disease Services Comprehensive diagnostic, consultative, and treatment services for infections caused by bacteria, viruses, fungi, and parasites, specializing in STD evaluation, HIV evaluation and treatment, and Hepatitis C evaluation and treatment.
- Internal Medicine Services Routine health physicals, adult immunizations, chronic disease management (hypertension, diabetes, respiratory diseases), acute walk-in outpatient coverage, driver's and job physicals, and 24/7 after-hours on-call provider coverage.
- Pediatric Services Well child care including immunizations, lead screenings, hearing/vision screening, school and driver's physicals, chronic disease management (e.g., asthma), and acute outpatient coverage with after-hours availability.
- Gynecological Services Annual gynecological exams, PAP tests, family planning, and minor office diagnostic procedures including colposcopy.
- Perinatal Clinic Prenatal care and postpartum care services for pregnant women on Medical Assistance or uninsured patients.
- SARS COVID-19 Services COVID-19 testing and vaccination services for patients in Lackawanna County.
- Online Appointment Scheduling Limited online appointment scheduling offered through the Phreesia platform for Pediatrics and Internal Medicine visits.
- Sliding Fee Scale Program Sliding scale fee program based on Federal Poverty Guidelines for uninsured and underinsured patients, with an unemployment program for unemployed patients and payment plans for patient balances.
Companies that use Scranton Primary Health Care Center
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles1 record
Scranton Primary Health Care Center technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration5 records
Scranton Primary Health Care Center partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Pennsylvania Association of Community Health CentercoreState association supporting community health centers in Pennsylvania
- Scranton/Lackawanna County Continuum of CarecoreHUD program for homeless services coordination with healthcare outreach
- The Health Federation of PhiladelphiaminorHealth federation providing support and resources to health centers
- Reach Out and Read AssociationminorPediatric early literacy program partnership
Scale indicators5 records
Recent moves6 records
Expansion highlights6 records
Scranton Primary Health Care Center competitors and assessment
Company assessmentDirect peers
- Hamilton Health Center: Federally Qualified Health Center based in Harrisburg, PA, providing integrated primary medical, dental, and behavioral health services to underserved populations across central Pennsylvania. Directly comparable as a mid-sized PA FQHC with multi-site operations and similar sliding fee scale model.
- Delaware Valley Community Health: Federally Qualified Health Center operating multiple sites across Philadelphia, providing comprehensive primary care, dental, and behavioral health to underserved communities. Comparable as a PA-based FQHC network with multi-site operations and HRSA funding.
- Neighborhood Health Centers of the Lehigh Valley: Federally Qualified Health Center serving the Lehigh Valley region of Pennsylvania with primary care, dental, and behavioral health services for uninsured and underinsured populations. Comparable as a mid-sized PA FQHC serving similar demographics.
- Union Community Care: Federally Qualified Health Center operating across Lancaster and Lebanon counties in Pennsylvania (formerly Welsh Mountain Health Centers). Comparable as a multi-site PA FQHC providing integrated primary medical, dental, and behavioral health to underserved populations.
Broad incumbents
- Oak Street Health: National value-based primary care provider acquired by CVS Health in 2023, serving low-income Medicare beneficiaries through integrated care models. Comparable as a primary care operator focused on underserved populations with PCMH-equivalent care coordination, though at much larger scale and with for-profit orientation.
- ChenMed: National family-owned value-based primary care provider serving low-income seniors through owned clinics in multiple states. Comparable mission of serving underserved elderly populations with integrated care, though operating at much larger scale and with proprietary model.
- CenterWell Senior Primary Care: Humana-owned senior-focused primary care network operating value-based clinics across multiple states. Comparable as a large incumbent in value-based primary care for underserved seniors, though backed by a major payer and operating at much larger scale.
- Geisinger: Large integrated health system serving northeastern and central Pennsylvania with hospitals and primary care clinics including in Lackawanna County. Comparable as a regional primary care competitor in the same geographic market, though operating at vastly larger scale as an integrated delivery system.
Emerging players
- Concert Health: Behavioral health integration company partnering with primary care providers to embed mental health services. Comparable because Scranton Primary operates an integrated behavioral health service line; Concert Health represents an emerging model of outsourced behavioral health integration.
Others
- Aledade: Value-based care enablement company that partners with independent primary care practices and FQHCs to participate in ACO REACH and Medicare Shared Savings Programs. Comparable as an ecosystem partner that helps FQHCs like Scranton Primary capture upside from value-based contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Scranton Primary Health Care Center social profiles
Digital presenceScranton Primary Health Care Center compliance and trust
Trust signalCompliance6 records
Scranton Primary Health Care Center financial estimates
Financial estimateRevenue estimate
Valuation estimate
Scranton Primary Health Care Center leadership team
Management profileNumber of profiles
Profiles6 records
Scranton Primary Health Care Center subsidiaries and ownership
Company hierarchySubsidiaries3 records
Scranton Primary Health Care Center funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Scranton Primary Health Care Center M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Scranton Primary Health Care Center
What does Scranton Primary Health Care Center do?
Scranton Primary Health Care Center is a Federally Qualified Health Center (FQHC) delivering comprehensive primary medical, dental, behavioral health, and infectious disease care to residents of Lackawanna County, Pennsylvania. It serves uninsured, underinsured, and medically underserved populations via a main health center and two satellite clinics, accepting Medicaid, Medicare, and commercial insurance while offering a sliding fee scale based on Federal Poverty Guidelines so that no patient is denied care due to inability to pay.
Is Scranton Primary Health Care Center a public or private company?
Scranton Primary Health Care Center is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Scranton Primary Health Care Center founded?
Scranton Primary Health Care Center was founded in 1978.
Where is Scranton Primary Health Care Center based?
Scranton Primary Health Care Center is headquartered in Scranton, United States, in the North America region.
How does Scranton Primary Health Care Center make money?
Two revenue lines are on record. Federal Health Center Program Funding is the primary driver. The others are patient Fees and Insurance.
Who are Scranton Primary Health Care Center's main competitors?
Direct peers on record are Hamilton Health Center, Delaware Valley Community Health, Neighborhood Health Centers of the Lehigh Valley and Union Community Care. Broad incumbents are Oak Street Health, ChenMed, CenterWell Senior Primary Care and Geisinger. Concert Health is listed as an emerging player. Aledade is listed as an others.
Does Scranton Primary Health Care Center have an API?
No public API is recorded for Scranton Primary Health Care Center.
What industry is Scranton Primary Health Care Center in?
Scranton Primary Health Care Center's product category is Community Health Center / Primary Care Services. Its primary akta.pro industry code is HLAFAGAB, Community Health Centers (FQHCs & Look-Alikes). Its NAICS code is 621 and its SIC code is 8011.