North Okaloosa Medical Center

What North Okaloosa Medical Center does

North Okaloosa Medical Center is a 110-bed acute care community hospital located in Crestview, Florida, operating within the Community Health Systems / AllianceHealth Oklahoma network. Founded in 1990, the hospital serves as the principal inpatient and emergency care provider for Okaloosa County and surrounding communities, supported by more than 600 employees and a medical staff of 150+ physicians across primary care, general surgery, neurology, cardiology, orthopedics, obstetrics, and diagnostic imaging. The facility holds Joint Commission accreditation alongside specialty certifications in mammography, Chest Pain Center designation, and the American Heart Association Get With The Guidelines Stroke Silver Plus quality award (2026).

The hospital's service portfolio spans emergency medicine, inpatient acute care, surgical services, outpatient diagnostics, and an expanding set of specialty clinics. In 2025 it recorded more than 184,700 patient encounters and deployed $15 million in capital investments, with a $15 million emergency department expansion breaking ground in March 2026 and a new neurology clinic opening in June 2026. Technology is centered on certified clinical workflows and capital equipment rather than proprietary software platforms; no AI or machine learning initiatives are disclosed.

The business model is a community-hospital revenue mix of commercial insurance, Medicare, Medicaid, and self-pay across inpatient, outpatient, and emergency service lines. Reported 2025 economic footprint includes $59 million in payroll, $3 million in taxes, and $83 million in uncompensated care, contributing to a total $170 million in community benefit. Pricing is dictated by negotiated payer rates and CMS reimbursement schedules rather than direct-to-consumer pricing, and customer concentration is structurally low given the broad community patient base.

Name

North Okaloosa Medical Center

Legal name

North Okaloosa Medical Center

Website

https://northokaloosa.com

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

501–1,000 employees

Short description

North Okaloosa Medical Center is a 110-bed acute care hospital in Crestview, Florida, part of the Community Health Systems / AllianceHealth network, serving Okaloosa County with 600+ employees and 150+ physicians across emergency, inpatient, surgical, and specialty services.

Ownership category

akta.pro rank

Product category

Acute Care Hospital Services

NAICS

General Medical and Surgical Hospitals (622110), Specialty (except Psychiatric and Substance Abuse) Hospitals (622310), Offices of Physicians (62111), Ambulatory Health Care Services (621), Diagnostic Imaging Centers (621512)

SIC

Services-General Medical & Surgical Hospitals, Nec (8062), Services-Hospitals (8060), Services-Specialty Outpatient Facilities, Nec (8093), Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Radiology Imaging Centers (X-ray/CT/MRI/Ultrasound) (HLAFAKAA)

akta.pro secondary industries

Advanced Imaging & Specialty Radiology Centers (PET/CT, Nuclear Medicine, Interventional Radiology) (HLAFAKAB), Ambulatory Sleep Medicine Centers (HLAFABAJ), Women’s Imaging & Breast Health Centers (HLAFAJAJ)

Keywords

• Acute care hospital
• Emergency medical services
• Diagnostic imaging
• Surgical services
• Rehabilitation therapy

Headquarters

HQ city

Crestview

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Patient Care Services: Acute-care hospital providing inpatient and outpatient medical services to patients. Revenue generated through fee-for-service billing for emergency care, surgeries, diagnostic procedures, and various medical treatments. Services covered by insurance, Medicare, Medicaid, and self-pay patients.
2. Diagnostic Imaging Services: Revenue from outpatient and inpatient diagnostic imaging services including CT, MRI, mammography, ultrasound, and nuclear medicine scans
3. Surgical Services: Revenue from general, orthopedic, ENT, podiatry, urology, and gynecological surgeries including robotic surgery procedures
4. Women's Health Services: Maternity care, gynecology, digital mammography, breast MRI, stereotactic biopsy, and related women's health services

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

North Okaloosa Medical Center is a 110-bed acute-care hospital that delivers inpatient, outpatient, and 24/7 emergency medical services to residents of Crestview, FL and surrounding northwest Florida and south Alabama communities. Its clinical offerings span diagnostic imaging (CT, MRI, mammography, nuclear medicine), surgical services (including robotic-assisted procedures), cardiac care, neurology, orthopedics, women's health/maternity, rehabilitation, sleep medicine, urology, wound care with hyperbaric oxygen therapy, and primary care through affiliated clinics and the North Okaloosa Physician Group. The hospital is Joint Commission and Mammography accredited, recognized as an Accredited Chest Pain Center, and operates as part of the AllianceHealth Oklahoma network under Community Health Systems.

Product overview

North Okaloosa Medical Center is a 110-bed acute-care hospital in Crestview, FL offering a comprehensive range of inpatient and outpatient healthcare services. The facility operates as part of the AllianceHealth Oklahoma network and provides emergency services, diagnostic imaging, cardiac care, neurology, orthopedics, rehabilitation, robotic surgery, sleep disorders treatment, surgical services, urology, women's health, and wound care. The hospital includes affiliated facilities such as North Okaloosa Physician Group (multi-specialty physician practices), Gateway Medical Clinic (rural health clinic), an outpatient care center, and an ambulatory surgery center. Patient-facing digital services include MyHealthHome patient portal (for viewing medical records), Online Scheduling (for booking appointments), and MySecureBill billing portal (for managing payments). The hospital serves patients from birth through senior care with over 80 healthcare professionals on staff.

Differentiator

Problem solved

Functional benefit

Brands

• MyHealthHome: Patient portal and mobile app for accessing personal health information, viewing lab results, radiology reports, medications, and medical records.

Products and services

• Emergency Services 24/7 emergency medical care providing treatment for everything from cuts and broken bones to life-threatening conditions such as heart attack or stroke, with a 30-Minutes-or-Less ER Service Pledge.
• Bariatric Weight Loss Services Metabolic and bariatric surgery program offering weight loss procedures for patients who have not succeeded with traditional weight loss methods, including personalized care plans and support throughout the weight loss journey.
• Diagnostic Imaging Advanced imaging services including digital mammography, stereotactic breast biopsy, bone density scans, 3D/4D ultrasounds, 16-slice CT, MRI, nuclear medicine, and PET/CT scans.
• Family Medicine Primary care services for patients of all ages from infants to seniors, managing preventive and diagnostic care for both acute and chronic illnesses.
• Heart Care / Cardiology Comprehensive cardiac services including cardiac catheterization, pacemakers, Holter monitoring, stress testing, echocardiography, cardiovascular nuclear medicine, peripheral vascular procedures, and cardiac rehabilitation.
• Neurology Neurological care for conditions affecting the brain, spinal cord or nervous system, including treatment for Alzheimer's, dementia, Parkinson's disease, epilepsy, migraines, multiple sclerosis, and autoimmune disorders.
• Orthopedic Services Orthopedic and spine services including injury prevention, recovery, total joint replacement, sports medicine, spine surgery, and rehabilitation.
• Rehabilitation Services Physical rehabilitation services including cardiac, physical, occupational, and speech therapy to help patients rebuild their lives after illness and injury.
• Robotic Surgery Minimally invasive surgical procedures using robotic systems for general surgery, gynecological procedures, and orthopedic procedures including partial/full knee replacement and hip replacement.
• Sleep Disorders Center Diagnostic and treatment services for sleep disorders including cataplexy, insomnia, narcolepsy, sleep apnea, restless legs syndrome, and other sleep-related conditions.
• Surgical Services Inpatient and outpatient surgical services covering general, orthopedic, ENT, podiatry, urology, and gynecology procedures.
• Urology Urology services focusing on the urinary tract and system including bladder, kidneys, and male reproductive organs, with treatments ranging from routine complaints to prostate cancer including robotic surgery.
• Women's Health Women's health program offering services including maternity care, gynecology, gynecological surgery, digital mammography, breast MRI, stereotactic biopsy, bone density testing, and ultrasound.
• Wound Care Specialized outpatient care for non-healing wounds including diabetic and pressure ulcers, surgical wounds, burns, and hyperbaric oxygen therapy treatments.
• MyHealthHome Patient Portal Online patient portal and mobile app enabling patients to securely view laboratory results, radiology reports, medications, allergies, immunization records, and clinical summaries; also integrates with Apple Health Records on iPhone.
• Online Scheduling Free, convenient online self-scheduling service allowing patients to book primary care appointments and access telehealth virtual visits.
• MySecureBill Patient Billing Portal Digital billing platform allowing patients to view, print, download statements, payment receipts for HSA/FSA, set up flexible payment plans, and chat with customer service.
• Wound Healing & Hyperbaric Center Specialized wound care center offering treatments including debridement, modern wound care products, hyperbaric oxygen therapy, and bio-engineered tissue substitutes.
• North Okaloosa Physician Group Multi-specialty physician group with locations throughout Crestview providing primary and specialty care services.

Quantifiable outcome

• 184,700+ patient encounters in 2025
• +2 more outcomes

Named customers2 records

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature5 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Santa Rosa Medical CentercoreStrategic or Co-development Partner · 6 July 2026North Okaloosa Medical Center and Santa Rosa Medical Center were both nationally recognized by the American Heart Association for commitment to excellence in stroke care. Both hospitals in the Community Health Systems network received Get With The Guidelines awards, demonstrating shared commitment to clinical excellence across the Florida Panhandle.
• Crestview Area Shelter for the HomelessminorStrategic or Co-development Partner · 30 March 2026North Okaloosa Medical Center donated $6,000 to the Crestview Area Shelter for the Homeless in recognition of National Doctors' Day. In lieu of gifts, the hospital chose to honor physicians by supporting the local homeless shelter.
• Feeding the Gulf CoastminorStrategic or Co-development Partner · 2 March 2026North Okaloosa Medical Center partnered with Feeding the Gulf Coast food bank for the 4th annual Jars of Love Peanut Butter Drive. The hospital collected 23,595 jars of peanut butter to address hunger in the community. Peanut butter was donated because it is high in nutritional value, shelf stable, and one of the least donated items at food banks.
• Community Health Systems (CHS)coreOthersNorth Okaloosa Medical Center is part of the Community Health Systems network, one of the largest publicly traded healthcare companies. The hospital operates as an AllianceHealth Oklahoma hospital according to the website footer. CHS provides corporate oversight, resources, and operational support to the hospital.

Scale indicators10 records

Recent moves7 records

Expansion highlights3 records

Regional players

• Dale Medical Center: Small rural hospital in Ozark, AL, similar scale and community-hospital positioning to NOMC. Competes in the southern Alabama market adjacent to NOMC's catchment.
• Flowers Hospital: Acute-care hospital in Dothan, AL, a regional referral center for southeast Alabama. Competes for higher-acuity cases from the Alabama portion of NOMC's service area.
• Andalusia Health: Acute-care hospital in Andalusia, AL, serving the southern Alabama portion of NOMC's catchment. Comparable rural community-hospital scale; competes for patients in south Alabama.

Others

• University of Florida Health Shands Hospital: Large academic medical center and tertiary referral destination in Gainesville, FL. Not a direct competitor for routine community care but the destination for highly complex cases that exceed community-hospital capability.

Broad incumbents

• HCA Florida West Hospital: HCA-affiliated acute-care hospital in Pensacola. Larger tertiary facility that captures complex referrals out of the Crestview market; broader specialty footprint than NOMC.
• Ascension Sacred Heart Pensacola: Larger regional referral center in Pensacola (~50 mi from Crestview) operated by Ascension. Competes for higher-acuity and specialty cases that may otherwise be retained by NOMC; broader tertiary service portfolio.
• Baptist Health Care (Pensacola): Multi-hospital system headquartered in Pensacola with a similar mix of acute-care and outpatient services. Competes for tertiary cases from the Crestview catchment and operates comparable community-hospital service lines.

Direct peers

• Santa Rosa Medical Center: Sister hospital to North Okaloosa Medical Center under the Community Health Systems / AllianceHealth network, also serving the Florida Panhandle. Same ownership, comparable community-hospital scale, and joint clinical recognition (AHA stroke awards).
• HCA Florida Fort Walton-Destin Hospital: Closest competitor acute-care hospital in the northwest Florida market (Fort Walton Beach, ~25 mi from Crestview). Competes directly with NOMC for emergency, cardiac, and surgical cases in the same catchment.
• HCA Florida Twin Cities Hospital: HCA-affiliated community hospital in Niceville, FL, just east of Crestview. Directly overlapping service area and similar scale; competes for primary care, emergency, and outpatient volumes.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/NorthOkaloosaMedicalCenter
• LinkedInlinkedin.com/company/north-okaloosa-home-health-svc

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about North Okaloosa Medical Center