Eldercare Solutions

What Eldercare Solutions does

Eldercare Solutions (ECS) is a private, Chicago-based geriatric care management practice that has operated continuously since its 1996 founding. The firm delivers Registered Nurse-led assessment, care plan development, ongoing care coordination, advocacy, and court-appointed guardianship (via the affiliated ElderGuardians program) to older adults and their families across six counties in the greater Chicago metropolitan area (Cook, DuPage, Kane, Kendall, Lake, and Will).

The core offering is a human-services practice rather than a technology platform: ECS employs no proprietary software products, APIs, or apps, and its competitive differentiation rests on clinical credentials (all professional staff are RNs with Bachelor's degrees and multi-setting geriatric experience) and three decades of local reputation. The same three principals (Penny Golden, Steven Golden, Ann Elk-Weist) who acquired ECS in 2021 from founder Signe Gleeson also own Home Companion Solutions, a non-medical in-home care agency, enabling ECS to bundle professional care management with in-home companion services when appropriate.

The business model is straightforward professional services billing on an hourly basis, with a free initial phone consultation as the primary intake mechanism. Demand generation relies on a long-tail mix of direct consumer inquiries and professional referrals from physicians, hospital social workers, elder law attorneys, and wealth managers, supplemented by content marketing via the company blog and resources library. Pricing is not publicly disclosed. The company operates from a single downtown Chicago office and shows no disclosed revenue, no outside funding, and no geographic expansion beyond the six-county Chicago region.

Name

Eldercare Solutions

Legal name

Elder Care Solutions

Website

https://eldercaresolutions.com

Company type

Private

Founded year

1996

Operating status

Operating

Headcount range

11–50 employees

Short description

Eldercare Solutions is a Chicago-based geriatric care management practice, founded in 1996, that provides RN-led assessment, care planning, advocacy, and guardianship services to older adults and their families across six counties in the greater Chicago metropolitan area.

Ownership category

akta.pro rank

Product category

Geriatric Care Management

NAICS

Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

akta.pro secondary industries

Chronic Disease & Complex Care Management (Geriatrics) (HLADALAC), Chronic Care & Complex Care Management (HSABAIAD)

Keywords

• Geriatric care management
• Elder care services
• Care coordination services
• Senior advocacy services
• Guardianship services

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Geriatric Care Management Services: ECS provides professional geriatric care management services including assessment, care plan development and implementation, continuing care management, and advocacy. Revenue is generated through professional service fees, likely billed on an hourly basis based on references to 'hourly rates, fee structure, inclusions/exclusions, minimum charges and payment arrangements' in their client intake materials.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

ElderCare Solutions provides professional geriatric care management services delivered by Registered Nurses, including comprehensive assessment of older adults' medical, legal, familial, social, housing, and financial situations; development and implementation of personalized Care Plans; ongoing continuing care management with monitoring and coordination; advocacy for elderly clients; and court-appointed guardianship through the affiliated ElderGuardians program.

Product overview

ElderCare Solutions offers a unified geriatric care management platform providing assessment, care planning, continuing care management, guardianship, and advocacy services. The core offering centers on Registered Nurse-led care management that coordinates medical, social, housing, and financial aspects of elder care. Related services include ElderGuardians (court-appointed guardianship) and the affiliated Home Companion Solutions (non-medical in-home care). The company operates as a single integrated service rather than a modular platform with separate products.

Differentiator

Problem solved

Functional benefit

Products and services

• Assessment Services Comprehensive evaluation of an older adult's medical, legal, familial, social, housing, and financial situation to understand their full range of needs and challenges; a one-time engagement or first step in ongoing care management.
• Care Plan Development and Implementation Creation of a tailored roadmap offering step-by-step guidance to help older adults reach optimal health and life situations, including recommendations for services, facilities, healthcare providers, and behavioral approaches.
• Continuing Care Management Ongoing monitoring and management of care services over time, including scheduled visits to nursing homes or homes, modifications to care plans, collaboration with physicians, and emergency on-call availability.
• Advocacy Services Expert representation ensuring older adults' needs, desires, and values are recognized, respected, and protected when they cannot advocate for themselves, including objective assessments and specific recommendations for healthcare and welfare.
• ElderGuardians Court-appointed guardianship services provided through an affiliated not-for-profit corporation, where geriatric nurses ensure elders receive appropriate and compassionate care with regular reporting to the Court.
• Home Companion Solutions Non-medical in-home care agency providing companionship, assistance with daily activities, and supportive services that help older adults remain safe and comfortable at home, owned by the same principals as ElderCare Solutions.

Named customers5 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Home Companion SolutionscoreStrategic or Co-development PartnerRelated company owned by the same partners (Ann Elk-Weist, Steve Golden, and Penny Golden) providing non-medical in-home companion care services. When appropriate, ElderCare Solutions and Home Companion Solutions work together seamlessly, combining professional care management with trusted in-home support to deliver coordinated, personalized care. This partnership allows ECS to offer comprehensive care combining clinical care management with companion services for daily activities and supportive services.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Aging Life Care Association: The national professional association representing geriatric care managers (GCMs) including ECS, which follows its standards of practice. Aging Life Care Association is the closest broad incumbent defining the category in which ECS competes and providing member firms with credentialing, training, and consumer referrals.
• A Place for Mom: Large national senior care referral network connecting families with assisted living, memory care, and home care providers. It overlaps with ECS as a front door for families seeking elder care services, though A Place for Mom primarily monetizes through provider referrals rather than hands-on care management.
• Caring.com: Senior care resource and referral platform providing content, reviews, and directory listings for assisted living, home care, and elder care services nationally. It competes for the same family-decision-maker audience ECS reaches through its content marketing and blog.

Direct peers

• CarePatrol: Franchise-based senior placement and care advisory service that helps families evaluate assisted living, memory care, and in-home care options. Like ECS, CarePatrol sits in the senior care advisory/coordination layer, though it focuses more on placement and operates nationally via franchisees rather than as a single local practice.
• Right at Home: Franchise-based in-home care and assistance provider for seniors and adults with disabilities, offering personal care, companionship, and skilled nursing in many markets. It is closely comparable because it bundles in-home care delivery with care coordination and serves the same elderly population, complementing ECS's affiliated Home Companion Solutions.
• Visiting Angels: National franchise network providing non-medical in-home senior care including personal care, companionship, and respite services. Comparable to ECS in that both address the need for in-home elder support, though Visiting Angels is primarily a home care operator rather than a care management firm.
• Home Instead: Large global home care franchise specializing in personalized senior care services including personal care, dementia care, and hospice support. Comparable because it serves the same elderly population through in-home care delivery and works closely with care managers and families on care plans.
• BrightStar Care: Franchise home health and personal care agency providing both medical and non-medical in-home services including skilled nursing, dementia care, and care management support. It is comparable to ECS as an integrated home care and care coordination provider serving the same elderly client base.
• Senior Helpers: National in-home senior care franchise offering personal care, companionship, and specialized dementia and Parkinson's care programs. Comparable to ECS because both serve seniors requiring ongoing in-home support, with overlapping roles in care coordination and family caregiver relief.
• Comfort Keepers: Franchise home care provider delivering personal care, companionship, and specialized Alzheimer's/dementia and end-of-life care through the Elevating Human Care approach. Comparable to ECS as a senior in-home care service addressing similar family decision-maker needs and overlapping in the care management and coordination layer.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Eldercare Solutions