What CSG Government Solutions does

CSG Government Solutions, Inc. is a privately held, founder-led management consulting firm headquartered in Chicago that has specialized since 1997 in planning and managing large-scale IT and business process modernization projects for U.S. state and federal government agencies. The firm delivers services across seven program verticals — Healthcare & Human Services, Child Welfare, Child Support, Unemployment Insurance, Workers' Compensation, Motor Vehicle, and Revenue/Tax — through five core consulting offerings: Project Management (PMO), Independent Verification & Validation (IV&V), Quality Assurance, Organizational Change Management, and Strategy. Engagement types span multi-year time-and-materials contracts, fixed-price projects, and retainer arrangements.

The firm's underlying delivery infrastructure is built on proprietary internal tools rather than commercial software: CSG REALize is a custom-built knowledge library containing more than 1,000 artifacts accumulated over 27+ years of modernization work; TeamCSG is an automated SharePoint-based collaboration suite codifying lessons learned; and "The CSG Way" is a structured internal training program. Methodologies include IEEE-based Life Cycle and Periodic IV&V and a PMBOK-derived project management framework refined across 200+ modernization projects.

CSG monetizes exclusively through professional services billing, with no product licensing or transaction revenue. Go-to-market is enterprise field sales to government buyers, leveraging pre-qualified status on the GSA Multiple Award Schedule (SIN 54151S), the NASPO ValuePoint cooperative contract, and statewide master service agreements in 40+ states, supplemented by participation in industry conferences (APHSA, ERICSA, State HIT Connect) and thought leadership in publications like Governing magazine. With approximately 350 employees and 200+ government clients across all 50 states and territories, the company operates without disclosed external funding, subsidiaries, or parent ownership.

Name

CSG Government Solutions

Legal name

CSG Government Solutions Inc.

Website

https://csgdelivers.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

251–500 employees

Short description

CSG Government Solutions is a Chicago-based, privately held management consulting firm that plans and manages large-scale IT modernization for U.S. state and federal agencies. Serving 200+ clients across all 50 states and territories, it delivers PMO, IV&V, QA, OCM, and strategy services across HHS, child welfare, child support, UI, workers' comp, motor vehicle, and revenue/tax programs.

Ownership category

akta.pro rank

Product category

Government IT Management Consulting

NAICS

Computer Systems Design and Related Services (54151), Executive, Legislative, and Other General Government Support (921), Other General Government Support (92119)

SIC

Services-Engineering, Accounting, Research, Management (8700), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industries

State/Provincial Human Services & Benefits Administration (Welfare, Disability, Child & Family) (BPAIABAI), Central Government Policy, Strategy & Performance (incl. OMB-style functions) (BPAIAAAB), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• Government consulting services
• IT modernization consulting
• Project management services
• Medicaid systems consulting
• Organizational change management

Headquarters

HQ city

Chicago

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Professional Consulting Services: CSG generates revenue through professional consulting services including project management, IV&V, quality assurance, organizational change management, and strategy services for government program modernization. Revenue is generated through time-and-materials contracts, fixed-price projects, and retainer arrangements with government clients. Projects typically span multiple years across state and federal government agencies.
2. Contract Vehicle Access: CSG is a pre-qualified vendor on numerous cooperative contracts (GSA MAS, NASPO ValuePoint) and statewide master service agreements across states, providing access to government procurement channels and simplifying the contracting process for state and federal agencies.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels9 records

Core offering

CSG Government Solutions is a management consulting firm that provides strategy, planning, project management, Independent Verification & Validation (IV&V), Quality Assurance (QA), and Organizational Change Management (OCM) services to state and federal government agencies. The firm specializes in modernizing legacy IT systems and business processes for large government programs in seven practice areas: Healthcare & Human Services, Child Welfare, Child Support, Unemployment Insurance, Workers' Compensation, Motor Vehicle, and Revenue/Tax. Services are delivered through time-and-materials, fixed-price, and retainer engagements accessed primarily via government contract vehicles including GSA MAS, NASPO ValuePoint, and statewide Master Service Agreements.

Product overview

CSG Government Solutions is a management consulting firm (not a software product company) that provides strategy, planning, and project assurance services for government program modernization. The company operates across seven program practice areas: Healthcare & Human Services, Child Welfare, Child Support, Unemployment Insurance, Workers' Compensation, Motor Vehicle, and Revenue/Tax. These services are delivered through five core consulting service offerings: Project Management, Independent Verification & Validation, Quality Assurance, Organizational Change Management, and Strategy. CSG supports its consulting delivery with proprietary internal tools including CSG REALizeSM (knowledge management library), TeamCSGSM (project collaboration tools), and The CSG Way (employee training methodology).

Differentiator

Problem solved

Functional benefit

Products and services

• Project Management Services Full-service Project Management Office (PMO) services including project management, risk analysis and mitigation, requirements management, architecture assessment, business process reengineering, organizational change management, testing support, and related functions for state and federal government modernization programs.
• Independent Verification & Validation (IV&V) Services Independent oversight of program modernization efforts using Life Cycle and Periodic IV&V methods based on IEEE standards, providing structured assessment, analysis, review, evaluation, and testing throughout the modernization life cycle. Delivered as on-site continuous engagement or recurring monthly/quarterly assessments.
• Quality Assurance Services Experienced teams and innovative methods to assure complex projects achieve program objectives, including quality management, quality control, testing, and operations/maintenance based on industry standards. Used by state and federal government agencies to validate complex modernization programs.
• Organizational Change Management (OCM) Services Helps government agencies manage the human side of modernization through sponsorship support, stakeholder engagement, communication strategies, learning and development, and reinforcement of change. Aimed at ensuring that technology and process changes are successfully adopted by staff and stakeholders.
• Strategy Services Helps government agencies craft program modernization strategies including feasibility studies, MITA State Self-Assessment, enterprise IT strategy, technical architecture, business process reengineering, and procurement support. Underpins upstream planning that feeds downstream DDI and IV&V engagements.
• Healthcare & Human Services Program Expertise Consulting services for modernizing government healthcare programs including Medicaid Modernization, Health Insurance Marketplace, Integrated Eligibility, MITA, Enterprise HHS Architecture, and HIE/HIT. Applied to state HHS and Medicaid agencies seeking to modernize legacy systems and meet federal certification requirements.
• Child Welfare Program Expertise Consulting services for modernizing state child welfare systems to meet CCWIS Final Rule requirements and ensure positive outcomes for children and families. Includes strategic planning, PMO, OCM, and QA across CCWIS-compliant implementations.
• Child Support Program Expertise Consulting services for modernizing state child support programs including system replacement, business process reengineering, federal OCSE compliance, DDI readiness, feasibility studies, procurement support, and QA/testing. CSG has executed 17 such modernization projects to date.
• Unemployment Insurance Program Expertise Consulting services for UI program modernization including multi-state consortium approaches and commercial off-the-shelf software implementations. CSG has delivered 18 UI modernization projects and supports multi-state consortiums including Southeast, WyCAN, MW, and MRM.
• Workers' Compensation Program Expertise Consulting services for planning, managing, and implementing state workers' compensation technology systems, addressing benefits administration modernization, claims processing efficiency, and improved service to workers, employers, healthcare providers, and insurers.
• Motor Vehicle Program Expertise Consulting services for modernizing state motor vehicle programs including licensing, registration, highway safety, and enforcement functions, with emphasis on improving citizen user experience and modernizing legacy DMV systems. CSG has delivered 9 motor vehicle modernization projects.
• Revenue / Tax Program Expertise Consulting services for modernizing state revenue and tax programs to achieve higher operational efficiency and effective tax collection. Includes integrated tax system implementation using solutions such as FAST Enterprises GenTax, with CSG providing IV&V and oversight. CSG has delivered 10 integrated tax system modernization projects.

Quantifiable outcome

• Served clients across all 50 states and territories
• +6 more outcomes

Named customers16 records

Segments7 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Two partnerships are on record, tiered core.

• National Association of State Procurement Officials (NASPO) ValuePointcoreGTM or Marketing Partner · 17 February 2026CSG was selected by the Lead State of North Carolina and NASPO to provide Procurement Assistance and Support Services (PASS) contract. This enables state government agencies across the country to procure CSG's procurement consulting services through the NASPO ValuePoint cooperative purchasing program.
• U.S. General Services Administration (GSA)coreGTM or Marketing PartnerCSG is a qualified vendor on GSA Multiple Award Schedule (MAS) SIN 54151S, enabling federal government agencies to procure CSG's project management, IV&V, QA, OCM, and other consulting services under pre-negotiated terms. This is a critical channel for federal market access.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Public Consulting Group (PCG): PCG is a private management consulting firm that serves state health and human services, education, and workforce agencies — closely overlapping CSG's Medicaid, child welfare, child support, and UI practices. Both firms operate as B2G consulting specialists focused on program modernization under federally-driven compliance mandates.
• BerryDunn: BerryDunn is a Top-100 U.S. accounting and consulting firm with a large state government practice covering Medicaid, behavioral health, and public-sector IT modernization. Like CSG, it serves state agencies across multiple states and provides IV&V, project management, and program modernization advisory services.

Broad incumbents

• MAXIMUS: MAXIMUS is a large, publicly traded government services company that operates Medicaid eligibility systems, child support programs, and other human services on behalf of states. While broader in scope than CSG (it also operates contact centers and runs programs directly), it competes for the same state modernization and operations contracts CSG targets.
• CGI Federal: CGI Federal is the U.S. arm of CGI Inc., a major IT services firm that delivers large-scale systems integration, application management, and program modernization to federal and state agencies. It is a credible competitor on multi-year state Medicaid, tax, and motor vehicle modernizations where CSG also bids.
• Slalom Government: Slalom's public-sector practice delivers strategy, technology, and transformation services to state and federal clients, with a strong footprint in HHS and child welfare modernization. It competes with CSG on advisory and modernization engagements but operates at significantly larger scale with broader geographic reach.
• Deloitte Government & Public Services: Deloitte's GPS practice is one of the largest state and federal modernization consultancies, regularly serving as a systems integrator on multi-hundred-million-dollar Medicaid, child welfare, and integrated eligibility projects. It competes with CSG for the largest end of the state modernization market and frequently subcontracts smaller IV&V/QA roles.
• Accenture Federal Services: Accenture Federal Services is a major incumbent systems integrator for federal and state health, human services, and defense modernization programs. It competes with CSG on the largest end of the market (CMS, large MES procurements) and often absorbs smaller consulting firms as subcontractors.
• KPMG Government Services: KPMG's government practice advises state and federal agencies on health, human services, and tax modernization, including MES implementations and managed services. It is a comparable bidder on the same large-state modernization opportunities CSG pursues, though at significantly larger scale.

Emerging players

• Civilla: Civilla is a smaller, mission-driven government digital services firm that helps state agencies redesign public services (e.g., unemployment, child support). It represents an emerging, design-led alternative to traditional IV&V/PMO consultancies like CSG for state modernization work.
• North Highland: North Highland is a management consulting firm with a dedicated public-sector practice serving state and federal clients on IT modernization, change management, and program assurance. It overlaps with CSG on IV&V, OCM, and program management roles but operates a broader industry footprint.

Market position

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/csg-government-solutions
• Xx.com/csggovsolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles18 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CSG Government Solutions