What United Security, Inc. (USI) does

United Security, Inc. (USI) is a privately held, Women-Owned Business Enterprise headquartered in Red Bank, New Jersey that provides integrated physical security, security technology, and cybersecurity services to commercial, institutional, and government clients across the United States. Founded in 1992 and operating through 14 regional offices in the Northeast, Mid-Atlantic, Florida, Texas, and North Carolina, USI employs between 1,001 and 5,000 people and delivers armed and unarmed guard services, vehicle patrol, concierge, executive protection, special event security, and government protective services under GSA Schedule Contract 47QSWA22D003A. Its technology stack combines an in-house Global Command Center for 24/7 AI-driven monitoring with integrated access control, video management, visitor management, and intercom systems, and the firm partners with Citanex for the Seraphim cybersecurity platform and with Roanwell for the TALON-PTT push-to-talk device.

The company makes money across three revenue streams: professional services fees for physical security guard and government contracts, managed-services revenue from design, installation, and maintenance of integrated technology solutions, and subscription-based recurring revenue from residential, commercial real estate, and executive cybersecurity packages priced in tiered Silver/Gold/Platinum and Essential/Advanced/Enterprise structures. Go-to-market is sales-led and enterprise-focused, with direct field sales targeting corporate campuses, healthcare facilities, life sciences, critical infrastructure, and federal, state, and local government buyers, supplemented by GSA procurement and whitepaper-driven content marketing. Federal clients include the Department of Homeland Security, the Department of Veterans Affairs, the Federal Bureau of Prisons, U.S. Customs and Border Protection, and the United States Marshals Service for detention, court security, and transportation work.

Name

United Security, Inc. (USI)

Legal name

United Security, Inc.

Website

https://usisecurity.com

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

United Security, Inc. is a privately held, WBENC-certified security firm providing integrated physical security guard services, security technology systems, and cybersecurity solutions to commercial, institutional, and U.S. federal government clients across 14 regional offices.

Ownership category

akta.pro rank

Product category

Commercial Security Services

NAICS

Security Guards and Patrol Services (561612)

SIC

Services-Detective, Guard & Armored Car Services (7381)

akta.pro primary industry

Security Management Platforms Integration (PSIM/SOC, Command & Control) (BPAKAGAH)

akta.pro secondary industries

Security Systems Monitoring & Dispatch (SOC/Remote Guarding) (IMAIAEAF), Executive Protection Intelligence & Threat Management (Protective Intelligence) (BPAKABAI)

Keywords

• Physical security services
• Commercial security officers
• Access control systems
• Video surveillance solutions
• Cybersecurity services

Headquarters

HQ city

Red Bank

HQ country

United States

HQ region

North America

Offices14 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Physical Security Guard Services: Professional protection services including armed and unarmed security officers, vehicle patrol, concierge, special events, and executive protection. Services are provided across corporate, healthcare, government, and commercial environments.
2. Integrated Technology Solutions: Design, installation, and maintenance of security technology including access control, video management, visitor management, intercom systems, and remote monitoring. Revenue from system design, installation, and ongoing support.
3. Cybersecurity Services: Enterprise-grade cybersecurity and 24/7 monitoring through Citanex Seraphim platform. Services include residential, commercial real estate, and executive protection packages with tiered support levels.
4. Government Security Contracts: Federal government security services including detention and transportation under US Marshals Service contracts, court security, cellblock operations, medical custody, and secure escorts. Provided through GSA Schedule contract.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

United Security, Inc. (USI) provides contract-based commercial and government security services, including armed and unarmed security officers, vehicle patrol, concierge, special events, and executive protection across corporate, healthcare, life sciences, retail, residential, and government environments. The Integrated Solutions division deploys access control, video management, visitor management, intercom and emergency call, and remote monitoring systems, complemented by 24/7 Global Command Center monitoring. Through a partnership with Citanex, USI also resells Seraphim-based cybersecurity packages for residential, commercial real estate, and executive clients, plus virtual C-suite, risk assessment, incident response, and business continuity services.

Product overview

United Security, Inc. (USI) offers a unified platform combining three core service divisions: Physical Security Services (armed/unarmed officers, government security, vehicle patrol, concierge, executive protection, and special events), Integrated Technology Solutions (access control, video management, visitor management, intercom/emergency systems, and remote monitoring), and Cybersecurity Services via the Citanex partnership (Seraphim Protection Packages for residential, CRE, and executive environments, plus virtual C-suite, risk assessments, incident response, and business continuity). The portfolio operates as an integrated platform approach where physical security, technology systems, and cybersecurity services work together across multiple industry verticals including healthcare, government, corporate, and critical infrastructure.

Differentiator

Problem solved

Functional benefit

Brands

• Seraphim: Cybersecurity platform delivered through partnership with Citanex, providing continuous monitoring, threat detection, and expert response for networks, devices, and connected systems. Offers environment-based solutions including Residential, Commercial Real Estate, and Executive Protection packages.

Products and services

• Physical Security Services Professional security officers providing physical protection through access control, patrols, emergency response, and customer service across corporate, residential, healthcare, education, and commercial environments.
• Armed Security Officers Licensed armed security officers with backgrounds in law enforcement, military, or private security providing strategic protection for premises and assets.
• Unarmed Security Officers Dedicated and expertly trained unarmed security officers providing comprehensive security solutions tailored to specific client needs across multiple industries.
• Government Security Services Protective services for government facilities at federal, state, and local levels including court security, detention and transportation, cellblock operations, medical custody, secure escorts, and JPATS transfers; delivered under GSA Schedule Contract 47QSWA22D003A and SAM registration.
• Vehicle Patrol Services Mobile patrol services offering cost-efficient protection with GPS tracking, live video streaming, and real-time incident response.
• Concierge Services Security concierge personnel combining hospitality and safety functions for residential buildings, commercial properties, and hospitality venues.
• Special Events Security Event security solutions including crowd management, access control, weapons detection, and emergency response for events of all types.
• Executive Protection Elite executive protection and secure travel services for executives, families, and high-profile individuals with discretion and precision.
• Integrated Solutions Combined access control, video management, visitor systems, intercom, and cloud-based analytics unified security platform, established as a dedicated division in 2014 and partnering with major channel providers.
• Access Control Multi-use and cloud-based access control systems with biometric, Bluetooth, and smart technology options for protecting premises and tracking personnel.
• Video Management Scalable video management systems with federation service, remote monitoring, people tracking, and intelligent search capabilities.
• Visitor Management Systems Visitor management systems with self-service kiosks, mobile apps, and reception desk options for managing visitor entry and exit.
• Intercom and Emergency Call Systems SIP-based intercom systems and emergency call systems integrated with video management for quick responses and safety across diverse environments.
• Remote Monitoring Services 24/7 remote monitoring leveraging cameras, sensors, and alarms with real-time alerts, live video feeds, and partnership with Rapid Response for continuous surveillance.
• 24/7 365 Client Support Round-the-clock security support combining armed and unarmed personnel with AI-driven monitoring for incident response and emergency assistance.
• Global Command Center 24/7 monitoring center integrating advanced data analytics and AI technology with skilled operators for incident detection, secure communications, and real-time coordination.
• Smart Patrol Services Real-time guard management with GPS, NFC tags, and barcodes for efficient scheduling, dispatch, and compliance documentation.
• GPS Fleet Monitoring Real-time fleet vehicle tracking with location, speed, collision detection, and driver coaching capabilities for enhanced safety and efficiency.
• Citanex Cybersecurity Services Comprehensive cybersecurity consulting and managed services delivered through partnership with Citanex, offering risk assessments, incident response, and compliance support for GDPR, HIPAA, and ISO 27001.
• Residential Cybersecurity Package Enterprise-grade cybersecurity for home networks delivered via the Citanex Seraphim platform with Silver, Gold, and Platinum tiers offering 24/7 monitoring, AI threat detection, and secure VPN.
• Commercial Real Estate Cybersecurity Package Cybersecurity for commercial real estate protecting BMS, HVAC, access control, and surveillance systems with Essential, Advanced, and Enterprise tiers under the Citanex Seraphim platform.
• Executive Cyber Protection Package Privacy and identity protection for high-profile individuals delivered via the Citanex Seraphim platform with Fundamental, Premium, and Elite tiers including deepfake detection and zero-trust network zones.
• Virtual C-Suite Services Fractional executive services providing access to CIO, CISO, and CDO expertise on a part-time or as-needed basis for strategic guidance.
• Risk Assessment Packages Security risk assessments evaluating physical, technology, and cyber environments with prioritized mitigation guidance.
• Security Advisory Expert consulting, risk assessments, and customized training programs helping organizations identify vulnerabilities and strengthen security posture.
• Security Consulting Expert guidance on protecting assets, people, and information with security management, risk management, and business continuity planning.
• Specialized Training Programs Comprehensive security training including active shooter, CPR/AED, terrorism training, and travel security programs for organizational preparedness.
• Incident Response Incident response services for managing and mitigating cyber-attacks with rapid detection, advanced mitigation, and resilient recovery planning.
• Disaster Recovery & Business Continuity (DR/BCP) Disaster recovery and business continuity planning for protecting IT systems, maintaining essential functions, and ensuring swift restoration after disruptions.
• TALON-PTT AI Push-to-Talk Communication Device AI-powered push-to-talk communication device developed with Roanwell Corporation that uses AI signal processing to improve voice clarity in high-noise environments for security, military, emergency response, and industrial sectors.

Quantifiable outcome

• 24/7 365 monitoring with AI-driven threat detection
• +2 more outcomes

Named customers5 records

Segments11 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration22 records

AI capability18 records

Feature6 records

Partnerships

Three partnerships are on record, tiered core.

• Roanwell CorporationcoreTechnology or Integration · 19 March 2026Partnership to launch TALON-PTT, an AI-powered push-to-talk communication device designed for high-noise environments. The device leverages AI signal processing to improve voice clarity for security, military, emergency response, and industrial sectors.
• CitanexcoreTechnology or IntegrationPartnership to provide cybersecurity services through the Seraphim platform. Citanex offers enterprise-grade cybersecurity and 24/7 monitoring with human-led response. Services include residential, commercial real estate, and executive protection packages.
• Rapid ResponsecoreStrategic or Co-development PartnerPartnership for around-the-clock security monitoring and immediate response capabilities. Rapid Response provides central station monitoring and emergency response coordination enhancing USI's remote monitoring services.

Scale indicators3 records

Recent moves4 records

Expansion highlights5 records

Direct peers

• Allied Universal: Allied Universal is the largest US security services provider, offering manned guarding, integrated technology, and monitoring across all 50 states. Closest direct competitor to USI's combined physical-tech-cyber model, with significantly larger scale and national footprint.
• Securitas AB: Swedish-based global security services leader offering guarding, mobile, monitoring, and integrated security solutions. Comparable to USI on the integrated platform approach and government/corporate client mix, with far larger international scale.
• GardaWorld: Canadian-headquartered security services and cash solutions provider with a growing US footprint following the G4S acquisition. Directly comparable guarding, protective services, and government contract portfolio to USI.
• ISS A/S: Global facility services company with a sizable security services segment (guarding, reception, access management). Comparable to USI's enterprise- and government-focused integrated offerings, with broader facility-services portfolio.
• Constellis Group: US government security and protective services contractor (formerly Triple Canopy) providing security officers, protective services, and training to federal agencies. Closest peer to USI's federal detention, court security, and USMS contract work.
• SOS Security: US-based security guard and protective services company serving commercial, government, and industrial clients. Closely comparable mid-size peer to USI in guarding scale, vertical mix, and government contract exposure.
• Walden Security: US security guard services firm with federal and commercial contracts. Comparable to USI on government contract exposure, integrated technology offerings, and regional-to-national service delivery.
• St. Moritz Security Services: Mid-size US security guard and integrated services provider serving commercial, industrial, and government clients. Closely matches USI in scale, service breadth, and Northeast/Mid-Atlantic operating geography.
• PalAmerican Security: North American security guard services company offering uniformed officers, mobile patrol, and integrated solutions. Comparable mid-size peer to USI's guarding-and-technology bundle for enterprise and institutional customers.

Broad incumbents

• ADT Inc. Large publicly traded provider of monitored security, access control, and intrusion systems with a strong commercial and residential presence. Adjacent incumbent to USI on the technology and monitoring side rather than guarding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks7 records

Key highlights7 records

Customer concentration

• Xx.com/usi_security
• Facebookfacebook.com/usi1992
• LinkedInlinkedin.com/company/united-security-inc.-usi-

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about United Security, Inc. (USI)