CarePoint

What CarePoint does

CarePoint is a US-based pharmacy technology company founded in 1993 that builds and sells GuardianRx, a patient-centric pharmacy management system, and PickPoint, a line of automated pharmacy workflow hardware solutions. GuardianRx covers prescription fulfillment, dispensing, e-prescribing via Surescripts (including controlled substances), inventory management, financial accounting and reporting, claims adjudication, multi-store/single-database operations, role-based configurable queues, and compliance with state-specific controlled-substance reporting (ASAP standard) and HIPAA. The platform is built on Microsoft SQL databases and supports both cloud-hosted and on-premise deployment on Citrix or thin-client networks, with over 100 partner integrations spanning EMR/EHR (Epic, Cerner, Allscripts, NextGen, and others via HL7), IVR, POS, dispense automation, packaging, wholesaler EDI, prior authorization, eFax, shipping, and credit card processing. PickPoint extends the portfolio with an LED light-guided Will Call System and a Remote Dispensing System for clinic-based automated dispensing.

CarePoint sells to retail, mail-order, institutional, and health-system pharmacies through a sales-led enterprise motion: quote-based subscription pricing on multi-year contracts, consultative demos, and direct engagement via field sales ([email protected]). Geographic reach covers all 50 US states plus Puerto Rico and the Bahamas. The company is privately held, operates with 1–10 employees from Charleston, SC (headquarters) and Amarillo, TX, and has no disclosed institutional funding, M&A activity, or revenue. Long-tenured customer relationships — including a large regional oncology pharmacy network using GuardianRx across 48 clinics and ~70,000 patients for 12+ years — anchor the recurring revenue base, while the in-house US-based support and development team is positioned as a core differentiator against competing pharmacy management vendors.

Name

CarePoint

Legal name

CarePoint

Website

https://carepoint.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

1–10 employees

Short description

CarePoint is a privately held pharmacy technology company, founded in 1993, that sells GuardianRx pharmacy management software and PickPoint automated workflow solutions to retail, mail-order, institutional, and health-system pharmacies across the US via quote-based multi-year subscriptions.

Ownership category

akta.pro rank

Product category

Pharmacy Management Software

NAICS

Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds (524292), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Services-Prepackaged Software (7372)

akta.pro primary industry

Virtual Pharmacy & Medication Management Integration Platforms (HLALABAL)

akta.pro secondary industries

Specialty Pharmacy & Complex Therapy Management Platforms (HLACAKAG), Medication Inventory, Procurement & Supply Chain (Pharmacy) (HLACAKAI)

Keywords

• Pharmacy management software
• Prescription dispensing systems
• Pharmacy automation solutions
• Mail-order pharmacy software
• Pharmacy workflow technology

Headquarters

HQ city

Charleston

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure

Revenue model

1. Pharmacy Management Software Licenses: CarePoint generates revenue through licensing of its GuardianRx pharmacy management software and PickPoint automated workflow solutions. Pricing is quote-based and varies depending on individual customer needs, including factors such as number of locations, features required, and deployment type (cloud vs. on-premise). The company serves retail, mail-order, and institutional pharmacies with tailored solutions.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels4 records

Core offering

CarePoint develops, licenses, and supports GuardianRx™, a configurable pharmacy management system covering prescription fulfillment, inventory, claims, e-prescribing, and multi-store operations for retail, mail-order, and institutional pharmacies. The company also sells PickPoint® automated workflow hardware/software solutions including a LED light-guided Will Call System and a Remote Dispensing System for clinics and points-of-care. Both product lines are delivered through quote-based subscription licensing with cloud or on-premise deployment.

Product overview

CarePoint® offers a unified pharmacy technology portfolio consisting of two core product lines: GuardianRx™ (a comprehensive pharmacy management system) and PickPoint® (automated pharmacy workflow solutions). GuardianRx™ serves as the primary platform for prescription dispensing, patient management, inventory control, claims processing, and multi-location operations across Retail, Mail-Order, and Institutional pharmacies. PickPoint® extends the ecosystem with physical automation solutions including the LED light-guided Will Call System for prescription retrieval and the Remote Dispensing System for automated medication dispensing at remote locations. Together, these products provide end-to-end pharmacy automation from prescription processing to patient pickup.

Differentiator

Problem solved

Functional benefit

Brands

• GuardianRx™: Complete patient-centric Pharmacy Management Solution covering all aspects of prescription delivery process for Retail and Mail-Order pharmacies with customizable workflow options.
• PickPoint®

Products and services

• GuardianRx™ Pharmacy Management System A complete patient-centric pharmacy management system covering the full prescription delivery process for retail, mail-order, and institutional pharmacies, with built-in customization to match individual workflow needs and multi-store single-database operations.
• PickPoint® Will Call System An LED light-guided automated will-call/prescription retrieval system that fits any size pharmacy, increasing accuracy and efficiency, improving inventory management, reducing return-to-stock, and providing a cleaner prescription pickup experience.
• PickPoint® Remote Dispensing System An automated pharmacy dispensing solution that enables remote medication dispensing at clinics and points-of-care facilities, extending the pharmacy team's reach to remote care sites.

Quantifiable outcome

• 12 years of uninterrupted use by large oncology pharmacy network serving 48 clinics and ~70,000 patients
• +1 more outcomes

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration29 records

Feature10 records

Partnerships

Eight partnerships are on record, tiered core.

• RxCloudcoreTechnology or IntegrationRxCloud is listed as a Hosting Partner in the CarePoint partnership network, providing cloud hosting infrastructure for the GuardianRx pharmacy management system.
• EMR/EHR Integration PartnerscoreTechnology or IntegrationCarePoint has established integrations with multiple EMR/EHR providers including Accu-Flo, Allscripts, Cerner Homeworks, Chart Meds, CorrMedica, DrFirst, EClinical Works, Eldermark, Epic, Extended Care Plus, Invision, Mega West, MicroMD, NextGen, Suncoast Solutions, PharmAssist, and Omnicell via HL7 interfaces.
• IVR PartnerscoreTechnology or IntegrationInteractive Voice Response system integrations enabling automated phone-based prescription services, refill requests, and patient communication.
• POS PartnerscoreTechnology or IntegrationPoint of Sale system integrations for retail pharmacy checkout operations and transaction processing.
• Dispense Automation/Robotics PartnerscoreTechnology or IntegrationIntegration partners for automated dispensing and robotics equipment used in pharmacy fulfillment operations.
• Prior Authorization PartnerscoreTechnology or IntegrationIntegration partners for automated prior authorization processing to streamline insurance approval workflows.
• Wholesaler EDI PartnerscoreTechnology or IntegrationElectronic Data Interchange integrations with major pharmaceutical wholesalers for automated purchasing and receiving. CarePoint supports EDI transactions from all major wholesalers as well as some smaller ones.
• SurescriptscoreTechnology or IntegrationSurescripts network integration for e-prescribing capabilities including e-prescribing of controlled medications.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Rx30 (Computer-Rx): Rx30 is a long-established pharmacy management system serving independent and small-chain retail pharmacies, overlapping with GuardianRx on core dispensing, inventory, and multi-store functionality.
• Parata Systems: Parata builds pharmacy automation and dispensing robotics that overlap with PickPoint's Remote Dispensing System, targeting the same pharmacy workflow automation use case as CarePoint.
• Liberty Software: Liberty Software offers a pharmacy management platform tailored to independent and small-chain pharmacies, covering the same retail and mail-order workflows as CarePoint's GuardianRx.
• Speed Script: Speed Script provides pharmacy management software for independent and small-chain retail pharmacies, serving similar dispensing and inventory workflows as CarePoint's GuardianRx platform.
• Asteres: Asteres specializes in automated will-call and prescription pickup locker systems for retail pharmacies, directly competing with CarePoint's PickPoint Will Call System on the same hardware-software automation niche.
• PioneerRx: PioneerRx provides pharmacy management software targeted at independent retail pharmacies, directly competing with CarePoint's GuardianRx in the same customer segment with overlapping dispensing, inventory, and clinical features.
• Micro Merchant Systems: Micro Merchant Systems provides pharmacy management software for independent and specialty pharmacies, with comparable dispensing, inventory, and multi-location features to GuardianRx.
• QS/1 (RedSail Technologies): QS/1, part of RedSail Technologies, supplies pharmacy management systems for retail, institutional, and mail-order pharmacies, competing head-on with GuardianRx in workflow and claims processing.

Broad incumbents

• Oracle Health (Cerner): Oracle Health's Cerner pharmacy solution is bundled with broader EHR deployments for large health systems, positioning it as a broad incumbent alternative for institutional pharmacy customers CarePoint serves.
• Epic Systems (Willow): Epic's Willow pharmacy module is embedded in large health-system EHR deployments, offering overlapping medication management functionality to enterprise hospitals where GuardianRx also competes via its institutional segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks4 records

Key highlights7 records

Customer concentration

• Xx.com/carepointpharm
• Facebookfacebook.com/carepointweb
• LinkedInlinkedin.com/company/carepoint-inc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CarePoint