What Zibtek does

Zibtek is a privately held US custom software development and IT staff augmentation firm, founded in 2009 and headquartered in Draper, Utah (operating from 14193 South Minuteman Drive, Suite 100). The firm serves enterprise, mid-market, and startup clients across healthcare, finance, education, SaaS, e-commerce, and other regulated verticals, delivering HIPAA-compliant healthcare platforms, fintech systems, EdTech learning solutions, ERP, CRM, mobile, and web applications. It also maintains a proprietary sub-brand, OnCourse CRM, a sales-engagement CRM platform.

The company's underlying technology stack spans full-stack web (MEAN/MERN, Angular, React, Vue, Next.js, Python/Django, PHP, Java, ASP.NET), mobile (iOS, Android, React Native, Flutter, Ionic, Xamarin, Phonegap), and AI/ML (TensorFlow, PyTorch, MLOps, cloud-native data stacks) with a "Practical Agile Methodology" and an AI Governance Framework spanning architecture, testing, and DevOps. Delivery is executed from a US-India network — Salt Lake City/Draper (leadership and product strategy), Houston (regional sales/service), and Bangalore (global engineering center housing most of the 250+ dedicated software developers) — enabling 24-hour always-on development cycles.

Zibtek's revenue mechanics are services-led across three engagement models: (1) industry-focused product development (project-based, multi-year contracts), (2) hire-dedicated-developer staff augmentation (monthly billing, subscription-style), and (3) software development outsourcing (hybrid/managed). Pricing is quote-based, with a stated 40–70% cost advantage versus onshore alternatives driven by offshore labor arbitrage. Go-to-market is sales-led (free consultation, direct phone/email, Calendly booking) layered with content marketing (blog, Tech Tales podcast, case studies, lead-magnet guides, Clutch/GoodFirms third-party listings). Ownership is partner-driven among founder Cache Merrill, Ian Reynolds (50% owner since 2017), and Raja Ganabathi (India partner since 2018), with no disclosed venture capital or external equity.

Name

Zibtek

Legal name

Zibtek LLC

Website

https://zibtek.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Zibtek is a US-headquartered custom software development and IT staff augmentation firm, founded in 2009, serving healthcare, finance, education, and enterprise clients via US-India delivery centers in Draper, Houston, and Bangalore.

Ownership category

akta.pro rank

Headquarters

HQ city

Draper

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Custom Software Development Services: Project-based custom software development for web, mobile, AI applications, and enterprise solutions including ERP, CRM, and SaaS development.
2. IT Staff Augmentation: Providing vetted dedicated software developers who integrate seamlessly into client workflows, including full-stack engineers, cloud specialists, QA automation specialists, UI/UX designers, and mobile engineers.
3. Software Development Outsourcing: Full-process outsourcing combining global engineering talent with structured agile delivery, cost-optimized engineering capacity with always-on development cycles.
4. Engagement Models: Multiple engagement models including industry-focused product development, hire dedicated developers, and software development outsourcing for flexibility.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Zibtek provides custom software development services and IT staff augmentation, supplying vetted developers and dedicated engineering teams that integrate with client organizations. Its offerings span web and mobile application development, AI/ML solutions, ERP and CRM systems, SaaS platforms, and e-commerce applications, delivered through dedicated teams, staff augmentation, and full project outsourcing models.

Product overview

Zibtek is a custom software development company offering IT staff augmentation and software development services. The company's portfolio consists primarily of service offerings organized into core development disciplines: Custom Software Development (web, mobile, backend, frontend), AI Development Services (ML/AI integration using TensorFlow and PyTorch), Staff Augmentation, and specialized vertical services including Healthcare Software, ERP, CRM, and E-Commerce solutions. Zibtek has also developed internal products including OnCourse CRM (a sales engagement platform) and the Tech Tales podcast series. The service architecture follows a project-based and staff augmentation model where clients can hire dedicated developers or fully outsource development.

Differentiator

Problem solved

Functional benefit

Brands

• OnCourse CRM: A CRM (Customer Relationship Management) platform developed and owned by Zibtek, providing sales engagement and customer experience tools.

Products and services

• Custom Software Development

Quantifiable outcome

• Up to 40% cost reduction in development
• +3 more outcomes

Named customers8 records

Segments6 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability6 records

Feature4 records

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Simform: Custom software development company with distributed delivery model offering product development, dedicated teams, and cloud engineering. Mirrors Zibtek's engagement model, tech stack breadth (MEAN/MERN, AI/ML), and mid-market/enterprise focus.
• Andela: Global tech talent marketplace providing vetted software engineers on a staff augmentation basis, with similar focus on emerging market talent (originally Africa, now global). Competes directly with Zibtek's staff augmentation and dedicated developer offerings.
• BairesDev: Latin American nearshore custom software development and staff augmentation firm with comparable engagement models (dedicated teams, outsourcing) and similar target customer segments (mid-market and enterprise). Directly competes with Zibtek on cost-arbitrage custom dev services.
• FullStack Labs: US-based custom software development agency with nearshore/offshore delivery and dedicated team offerings. Direct comparable in service portfolio, customer profile (mid-market to enterprise), and agile delivery methodology.
• Scalable Path: Latin American software development agency providing dedicated engineering teams for startups and mid-market companies. Closely matches Zibtek's dedicated developer model, agile methodology, and target customer profile.
• Toptal: Premium freelance talent platform connecting enterprises with top software developers, designers, and finance experts. Overlaps with Zibtek's staff augmentation and dedicated developer services for clients seeking elite on-demand talent.

Broad incumbents

• Infosys: Global IT services and consulting giant with extensive custom application development, digital transformation, and AI offerings. While much larger, Infosys competes for the same enterprise custom dev and staff augmentation deals that Zibtek targets.
• Globant: Large global digital transformation and custom software development firm with thousands of engineers across Latin America. Operates in the same digital engineering and AI/ML services space as Zibtek but at significantly greater scale and with enterprise-only focus.
• EPAM Systems: Large global provider of digital platform engineering and custom software development services with significant Eastern European delivery footprint. Comparable to Zibtek in core service offering and vertical specializations (healthcare, finance), but at enterprise scale.
• Endava: Public IT services company providing custom software development, digital transformation, and AI services across multiple verticals. Overlaps with Zibtek in regulated industry expertise (finance, healthcare) and agile delivery model, but operates at much larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key highlights7 records

Customer concentration

• Xx.com/zibtek
• YouTubeyoutube.com/@zibtek7429
• Facebookfacebook.com/zibtek
• LinkedInlinkedin.com/company/zibtek

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Zibtek