City of Frisco

What City of Frisco does

The City of Frisco is a home-rule municipal government entity established in 1902, operating across Collin and Denton counties in the Dallas–Fort Worth metroplex of Texas. It delivers core public services to its residents, businesses, developers, and visitors, including public safety (police, fire, EMS), water, sewer, and solid-waste utilities, parks and recreation, development services and permitting, municipal court, and transportation infrastructure. The City operates under a council-manager form of government led by an elected Mayor and City Council, and is recognized as the #1 Best Place to Live in America.

Service delivery is supported by a civic technology stack that includes the myFRISCO service-request platform and mobile app, an online portal for permits and utility payments, GIS-based map services, smart traffic signals, and a Waze Connected Citizens Program integration. The City is layering smart-city AI capabilities on top of this stack through a 2026 partnership with AMSYS, NVIDIA, and Lenovo targeting digital twins and AI-powered video analytics, and has previously piloted autonomous mobility and last-mile delivery programs with Wing (Alphabet), Starship Technologies, FedEx, and (historically) Drive.ai. A GoZone on-demand rideshare service operates in partnership with the Denton County Transportation Authority (DCTA).

The revenue model is a diversified municipal flow composed of ad valorem property taxes, sales tax collections, monthly utility fees for water, sewer, and solid waste (minimum residential totals rising effective 2026-01-01, with a stormwater utility fee pending adoption for 2026-02-01), building and development permits, hotel/motel tax, municipal court fines, and parks/recreation program fees. Pricing is publicly disclosed; payment is accepted in-person, online, by phone, by mail, and via drop box, and penalties/service cutoffs resumed in April following a prior suspension. The City is concurrently investing more than $80 million into a multi-year downtown Rail District Redevelopment program, supported by separate water-infrastructure expansion (an 8th elevated water tower plus a 20-million-gallon Frisco Pump Station #4) and a 451-space public parking garage that opened in June 2026.

Name

City of Frisco

Legal name

City of Frisco

Website

https://friscotexas.gov

Company type

Private

Founded year

1902

Operating status

Operating

Headcount range

1,001–5,000 employees

Short description

Municipal government entity serving Frisco, Texas residents, businesses, developers, and visitors within the Dallas-Fort Worth metroplex through public safety, utilities, parks and recreation, permitting, and smart-city digital services.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Administration of Urban Planning and Community and Rural Development (92512), Water Supply and Irrigation Systems (221310)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)

akta.pro secondary industry

Urban & Regional Planning (Land Use, Zoning, Master Planning) (BPAIANAD)

Keywords

• Municipal government services
• Utility billing services
• Public safety services
• Parks and recreation programs
• Urban infrastructure development

Headquarters

HQ city

Frisco

HQ country

United States

HQ region

North America

Offices8 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Property Taxes: Primary revenue source from residential and commercial property taxation within the city limits
2. Utility Billing (Water, Sewer, Solid Waste): Monthly utility services revenue from water, sewer, and solid waste collection services. Rates increased effective January 1, 2026: minimum residential water $26.02, sewer $38.31, solid waste $23.00
3. Sales Tax Revenue: City sales tax collections from retail and commercial transactions within Frisco
4. Permits and Fees: Revenue from building permits, development fees, planning/zoning fees, and various municipal permits (alcohol, alarm, special events)
5. Municipal Court Fines: Revenue from traffic citations, code violations, and municipal court proceedings
6. Recreation Programs: Fees from parks & recreation programs including athletic facilities, classes, camps, and facility rentals
7. Hotel/Motel Tax: Tax revenue from transient accommodations supporting tourism and convention activities

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

City of Frisco is a municipal government entity providing public services to residents and businesses within its city limits. Its core offerings include utility billing for water, sewer, and solid waste; police, fire, and emergency management; building permits, inspections, and code enforcement; municipal court operations; and an extensive parks and recreation system including the Frisco Athletic Center. The city also drives community development, economic development, and capital infrastructure projects, and is piloting smart city capabilities such as AI-powered video analytics, digital twins, intelligent traffic signals, and autonomous transportation and delivery pilots.

Product overview

City of Frisco is a municipal government entity providing public services to residents. Its online presence consists of a civic engagement website built on the CivicPlus platform, offering residents access to government services including utility billing, permits, parks and recreation programs, public safety information, transportation services, and community resources. The city does not offer commercial products or services.

Differentiator

Problem solved

Functional benefit

Brands

• myFRISCO: Mobile app and service request platform for city services
• GoZone
• Rail District Boxcar

Products and services

• Utility Billing Services (Water, Sewer, Solid Waste) Monthly utility billing subscription services for water, sewer, and solid waste collection, with online, phone, mail, in-person, and drop box payment options; service cutoffs and penalties resumed after prior suspension.
• Parks and Recreation Programs (Play Frisco) Membership and program-fee-based recreation services operated by the Parks & Recreation department under the Play Frisco brand, including fitness, aquatics, athletic leagues, classes, camps, and event facility rentals for residents and visitors.
• Building Permits, Inspections, and Code Enforcement Fee-based permitting, plan review, inspections, and code enforcement services for residential and commercial development projects within Frisco, delivered through the Development Services Department and partner divisions.
• myFRISCO Service Request Platform Mobile and web-based service request platform for residents to submit and track non-emergency municipal service requests such as potholes, code issues, and right-of-way concerns.
• GoZone On-Demand Rideshare Transit On-demand rideshare and paratransit mobility service available to residents and visitors, including service for riders 65+ or disabled, operated through the DCTA GoZone app within Frisco.

Quantifiable outcome

• Downtown Rail District investment exceeds $80 million with 451-space parking garage completed June 2026
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and minor.

• AMSYScoreStrategic or Co-development Partner · 16 March 2026AMSYS is participating in GTC 2026 as a Platinum Partner with Lenovo and a Preferred Partner with NVIDIA, showcasing smart city AI infrastructure projects with the City of Frisco. The collaboration involves integrated AI frameworks for urban management including digital twins and AI-powered video analytics.
• NVIDIAcoreTechnology or Integration · 16 March 2026NVIDIA is a Preferred Partner with AMSYS working on smart city AI infrastructure. The collaboration involves NVIDIA's technology for AI-powered video analytics and digital twins being implemented in Frisco.
• LenovocoreTechnology or Integration · 16 March 2026Lenovo is a Platinum Partner with AMSYS at GTC 2026, contributing to smart city infrastructure development in Frisco.
• Transportation Management Association (TMA)coreStrategic or Co-development PartnerCollaborative effort by City of Frisco, Denton County Transportation Authority, Frisco Station, The Star, and HALL Group to evaluate and address first/last mile connectivity and advance innovative mobility options in Frisco's North Platinum Corridor. Previous pilot with Drive.ai served nearly 5,000 riders.
• Denton County Transportation Authority (DCTA)coreStrategic or Co-development PartnerPartner in the Transportation Management Association for first/last mile connectivity. Provides GoZone on-demand rideshare service and paratransit for those 65+ or disabled.
• University of North Texas at FriscominorStrategic or Co-development PartnerEducational partnership for workforce development and community programs.
• Dallas CowboyscoreStrategic or Co-development PartnerNFL franchise headquartered at The Star in Frisco, representing major entertainment and sports partnership in the city.
• PGA of AmericacoreStrategic or Co-development PartnerPGA of America headquarters located in Frisco with major golf facilities including PGA Parkway widening project.
• North Texas Municipal Water District (NTMWD)coreOthersCity of Frisco is a member city of NTMWD and purchases drinking water from the district. Partnership for water infrastructure including pump stations and pipelines.
• Frisco Independent School District (FISD)minorStrategic or Co-development PartnerSchool district partnership for education programs, school resource officers, and community initiatives.

Scale indicators6 records

Recent moves11 records

Expansion highlights7 records

Regional players

• City of Denton: City of Denton is a North Texas municipal government with public administration, utilities, mobility, planning, and community-development functions. It is comparable because it operates in the broader DFW growth region and manages large-scale local infrastructure and public services.
• City of Carrollton: City of Carrollton is a North Texas municipal government providing resident services, utilities, development services, public safety, and infrastructure operations. It is comparable to Frisco as a DFW suburban city managing growth, mobility, and community services.
• City of The Colony: City of The Colony is a neighboring Denton County municipality providing public safety, parks, development services, and public works. It is comparable to Frisco because it serves adjacent communities in the same North Texas suburban market and participates in similar regional growth dynamics.
• City of Richardson: City of Richardson is a Dallas-area municipal government with public safety, planning, public works, parks, and economic development functions. It is comparable as a mature suburban municipality in the DFW metroplex serving residents and technology-oriented business districts.

Direct peers

• City of Plano: City of Plano is a neighboring North Texas municipal government serving residents and businesses with public works, planning, utilities, public safety, and economic development. It is highly comparable to Frisco as an established Collin County city competing for corporate presence, residents, and regional infrastructure investment.
• City of McKinney: City of McKinney is a fast-growing Collin County municipal government with similar public administration, development services, parks, public safety, and infrastructure responsibilities. It is comparable because it serves the same North Texas growth corridor and competes for residents, businesses, and development activity.
• Town of Prosper: Town of Prosper is an adjacent high-growth North Texas municipality focused on residential growth, public works, planning, and community development. It is comparable to Frisco because it faces similar growth-management, infrastructure-expansion, and quality-of-life priorities in the same regional market.
• City of Allen: City of Allen is a nearby Collin County city providing municipal services, planning, recreation, public safety, and local infrastructure. It is comparable to Frisco as a suburban Dallas-Fort Worth municipality with similar resident and business service obligations.

Broad incumbents

• City of Dallas: City of Dallas is the major incumbent municipal government in the region, providing a broader and larger-scale portfolio of public services, planning, utilities, public safety, and economic development. It is comparable as the dominant DFW public-sector operator, though Frisco is a smaller suburban municipality with a more focused growth profile.
• City of Arlington, Texas: City of Arlington is a larger DFW municipal government known for sports, entertainment, public services, and mobility innovation initiatives. It is comparable to Frisco through its combination of municipal operations, major destination venues, and experimentation with transportation technology.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/CityOfFriscoTx
• YouTubeyoutube.com/user/cityoffriscotx
• Facebookfacebook.com/CityOfFriscoTX
• LinkedInlinkedin.com/company/city-of-frisco
• Instagraminstagram.com/cityoffriscotx

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about City of Frisco