Digital space
Digital Space is a UK-based cloud-first managed services provider delivering connectivity, cloud, security and unified communications to enterprise and public-sector clients, supplemented by the Vertex wholesale platform for channel partners.
- Company typePrivate
- Founded2004
- HeadquartersNewark, United Kingdom
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Digital space does
Digital Space Group Limited is a UK-based cloud-first managed services provider headquartered in Newark, Nottinghamshire, employing 251–500 staff and operating under private-equity ownership following Graphite Capital's acquisition in October 2022. The company delivers an integrated managed services platform spanning workforce connectivity (SD-WAN, SD-Branch, managed Wi-Fi, MPLS, PSTN switch-off support), resilient infrastructure (AWS and Microsoft Azure managed services, colocation, hybrid and private cloud, data centre migration), customer experience (cloud contact centre, unified communications, call analytics), and security and compliance (SASE, ZTNA, SOC/SIEM, FWaaS, endpoint, email and cloud security). Consulting and professional services (cyber maturity, vCISO, penetration testing, well-architected review, FinOps) and a managed services / strategic change delivery model underpin recurring engagements. The business holds AWS Managed Service Partner status, Fortinet Gold Partner with LAN Edge & SD-Branch Specialization, G-Cloud 13/14 framework approval for 134 public-sector services, and a stack of ISO 9001, 14001, 20000-1, 27001 and 27017, Cyber Essentials, GDPR and PCI-DSS attestations.
Revenue is generated primarily through subscription managed services contracts covering network, cloud, security and unified communications, supplemented by consultancy and professional services engagements. A separate wholesale / channel motion runs through the Vertex platform, which has served UK resellers with telephony, connectivity and more than 140,000 IT products for over 10 years. Direct enterprise and public-sector sales are consultative and outcome-driven; the service portfolio is delivered against long-tenured relationships (e.g., JATO since 2013, BDR Thermea 11+ years, Roxel UK 16-year partnership) and large multi-site deployments such as Tool Station's 500-site network refresh and Portman Dental Care's 150+ practice SD-WAN rollout. The customer base spans financial and professional services, healthcare, housing associations, manufacturing and construction, public sector and not-for-profit, and retail and hospitality, with named clients including NHS Midlands and Lancashire CSU, Eastlight Community Homes, Prezzo Italian, 4S Dawn Clinical Software, Provide Community, DIY Surveys and Rebel Energy. AI capability is delivered through third-party platforms (PolyAI for voice, Amazon Connect and Amazon Contact Lens for contact-centre automation) augmented by a custom Amazon Connect-based softphone.
Digital space firmographics
Firmographics- Name
- Digital space
- Legal name
- Digital Space Group Limited
- Website
- https://digitalspace.co.uk
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Digital Space is a UK-based cloud-first managed services provider delivering connectivity, cloud, security and unified communications to enterprise and public-sector clients, supplemented by the Vertex wholesale platform for channel partners.
- Ownership category
- akta.pro rank
Digital space industry classification
Industry- Product category
- Managed Cloud Services
- NAICS
- Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Managed Application Platforms (App PaaS & Runtime Services) (HDABAAAD)
- akta.pro secondary industries
- Data Center & Digital Infrastructure Site Brokerage (BPAJACAE), Remote Access, Virtual Workspaces & Digital HQ (BPAMAMAL), Telco Cloud & Edge for NaaS (Distributed Cloud, MEC, Edge CNFs) (HDAIAIAE)
Keywords
Where Digital space is headquartered
LocationHeadquarters
- HQ city
- Newark
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Digital space business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales
Revenue model
- Managed Services: Recurring managed service contracts covering network, cloud, security, and unified communications infrastructure. Services are designed to reduce risk, maintain availability and support business continuity from basic coverage to enterprise-grade assurance.
- Connectivity Services: Fixed connectivity, managed network/Wi-Fi, mobile connectivity, MPLS, SD-WAN, SD-Branch, and PSTN switch-off support services provided as recurring or per-usage contracts.
- Cloud Infrastructure Services: AWS managed services, Azure services, colocation, data centre migration, private cloud, and hybrid cloud solutions billed on a managed service subscription basis.
- Consultancy and Professional Services: One-time and project-based professional services including Cloud Discovery Lite, Customer Advisory, Cyber Maturity Assessment, Financial Operations Assessment, Penetration Testing, vCISO, and Well-Architected Review engagements.
- Wholesale / Channel Partner Revenue: Vertex platform enables channel partners to resell telephony, connectivity, and technology solutions. Revenue derived from wholesale pricing to resellers who in turn serve end customers, with over 10 years of channel partner operation.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Managed Services (basic to enterprise-grade) |
| Subscription | Monthly | AWS/Azure managed cloud services |
| Subscription | Monthly | Wholesale Vertex platform for channel partners |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Digital space product offering
Product offeringCore offering
Digital Space is a cloud-first managed services provider delivering connectivity, infrastructure, customer experience, security, and consultancy services to enterprise and public-sector clients. The company consolidates multi-vendor technology under a single contract and operates proprietary platforms, including Vertex for unified communications and a Cloud Management Portal for orchestration.
Product overview
Digital Space is a cloud-first technology platform and managed service provider offering an integrated portfolio of connectivity, infrastructure, customer experience, and security solutions. The core offerings span five interconnected areas: Workforce Connectivity (SD-WAN, managed Wi-Fi, fixed/mobile connectivity), Resilient Infrastructure (AWS/Azure managed services, colocation, hybrid cloud, data centre migration), Customer Experience (cloud contact centre with AI automation, unified communications, call analytics), Security and Compliance (SASE, ZTNA, SOC/SIEM, endpoint protection, email security), and Consultancy/Professional Services (cloud discovery, cyber assessments, penetration testing, vCISO). Delivery is through Managed Services for day-to-day operations and Strategic Change for transformation projects. The Vertex wholesale platform serves channel partners, while ServiceHub provides a unified customer portal. AI capabilities include PolyAI-powered voice automation, Amazon Connect-based contact centre solutions, and automated dialling systems.
Differentiator
Problem solved
Functional benefit
Brands
- Vertex: Digital Space Wholesale's complete digital wholesale solution tailored for channel partners, providing next-generation telephony, connectivity, and technology solutions.
Products and services
- Managed Connectivity
Quantifiable outcome
- 94% reduction in time taken to make outbound calls
- +4 more outcomes
Companies that use Digital space
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles2 records
Digital space technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
AI capability7 records
Feature5 records
Digital space partnerships and signals
Strategic signalPartnerships
Ten partnerships are on record, tiered core.
- POPXcorePOPX partnered with Digital Space to enhance the MSP's ServiceNow environment, aiming to improve automation and reduce operational complexity. The collaboration focuses on long-term transformation, ROI, and better customer experience, with POPX providing managed services and ongoing support.
- 8x8core8x8 is listed as a key technology partner backing Digital Space's solutions, providing cloud contact centre and communications technology integration.
- BT WholesalecoreBT Wholesale is listed as a key technology partner providing wholesale connectivity and network services integrated into Digital Space's offerings.
- CiscocoreCisco is listed as a key technology partner providing networking and collaboration technology integrated into Digital Space's managed services.
- FortinetcoreFortinet is a key security technology partner. Digital Space holds Fortinet Gold Partner status and LAN Edge & SD-Branch Specialization, deploying Fortinet's security fabric including FWaaS, SASE components and SD-Branch solutions.
- MicrosoftcoreMicrosoft is listed as a key technology partner, with Digital Space providing Microsoft Azure services, Teams integrations and related cloud solutions.
- MitelcoreMitel is a key unified communications partner, with Digital Space deploying Mitel's MiCloud Flex platform providing complete location independence for customers including Tool Station's 500 sites.
- Poly AIcorePoly AI is a technology partner providing AI-powered voice solutions. Digital Space deployed PolyAI conversational AI for Prezzo Italian across ~100 restaurant locations.
- Amazon Web Services (AWS)coreAWS is a core cloud platform partner. Digital Space is an AWS Managed Service Partner providing AWS Managed Services, cloud migration, modernisation and managed services for customers including NHS MLCSU (Amazon Connect), DIY Surveys, East Light Community Homes, and 4S Dawn Clinical Software.
- Microsoft AzurecoreMicrosoft Azure is listed as a core cloud infrastructure platform alongside AWS, forming part of Digital Space's multi-cloud strategy.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Digital space competitors and assessment
Company assessmentDirect peers
- Daisy Communications: UK-based managed services provider offering connectivity, cloud, and unified communications to UK enterprises and public sector. Directly comparable in service portfolio, customer segments, and go-to-market approach to Digital Space.
- Exponential-e: UK MSP combining connectivity, cloud, and managed security services with proprietary network infrastructure. Strong direct competitor in the UK enterprise mid-market and public sector, with similar vertical focus.
- Node4: UK-based cloud and managed services provider offering data centre, connectivity, cloud, and security services. Comparable in scale, service mix, and PE-backed growth profile to Digital Space.
- ANS Group: Manchester-headquartered UK MSP providing managed cloud, connectivity, and security services. Direct competitor in UK mid-market and public sector with similar AWS/Azure managed service positioning.
- Six Degrees Group: UK managed cloud, connectivity, and UC provider serving enterprise and public sector. Comparable in service portfolio (connectivity, cloud, UC, security) and similar customer segments to Digital Space.
- Iomart: UK-listed cloud and managed hosting provider with data centre operations and managed services. Comparable in cloud infrastructure and managed services offerings, though primarily hosting rather than full connectivity stack.
- Pulsant: UK colocation and managed cloud provider focused on enterprise and public sector. Comparable in cloud infrastructure and managed services offerings, with similar data centre and hybrid cloud positioning.
Broad incumbents
- Computacenter: Large UK-listed IT services provider offering enterprise infrastructure, managed services, and procurement. Overlaps with Digital Space on managed services and cloud, but operates at much larger scale and broader portfolio.
- BT Business: UK incumbent telco's enterprise division offering connectivity, UC, cloud, and managed services. Major competitor in UK enterprise and public sector with overlapping managed services portfolio and partner relationship with Digital Space.
- Vodafone Business UK: UK enterprise division of global telco offering managed connectivity, IoT, cloud, and UC services. Significant competitor in UK multi-site enterprise connectivity and SD-WAN, where Digital Space also competes.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Digital space social profiles
Digital presenceDigital space compliance and trust
Trust signalCompliance8 records
Digital space financial estimates
Financial estimateRevenue estimate
Valuation estimate
Digital space leadership team
Management profileNumber of profiles
Profiles3 records
Digital space funding detail
Funding detailFunding overview
Funding rounds1 record
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Digital space M&A and investment
M&A and investmentM&A10 records
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Digital space
What does Digital space do?
Digital Space is a cloud-first managed services provider delivering connectivity, infrastructure, customer experience, security, and consultancy services to enterprise and public-sector clients. The company consolidates multi-vendor technology under a single contract and operates proprietary platforms, including Vertex for unified communications and a Cloud Management Portal for orchestration.
Is Digital space a public or private company?
Digital space is a private company. It is classified as private equity controlled and is currently operating.
When was Digital space founded?
Digital space was founded in 2004. It employs 251 to 500 people.
Where is Digital space based?
Digital space is headquartered in Newark, United Kingdom, in the Europe region.
How does Digital space make money?
Five revenue lines are on record. Managed Services are the primary driver. The others are connectivity Services, cloud Infrastructure Services, consultancy and Professional Services and wholesale / Channel Partner Revenue.
Who are Digital space's main competitors?
Direct peers on record are Daisy Communications, Exponential-e, Node4, ANS Group, Six Degrees Group, Iomart and Pulsant. Broad incumbents are Computacenter, BT Business and Vodafone Business UK.
Does Digital space have an API?
No public API is recorded for Digital space.
What industry is Digital space in?
Digital space's product category is Managed Cloud Services. Its primary akta.pro industry code is HDABAAAD, Managed Application Platforms (App PaaS & Runtime Services), with a secondary code of BPAJACAE, Data Center & Digital Infrastructure Site Brokerage. Its NAICS code is 5182 and its SIC code is 7370.