What Acora does

Acora is a UK-headquartered, LDC-backed private business technology services provider founded in 1989 and now operating from approximately nine countries with around 1,000 employees. The company serves both enterprise customers (under the Acora brand) and SMEs (under Acora One), with a dedicated Netherlands operation branded Acora Nederland that holds a 120+ cybersecurity specialist team and more than 400 Dutch customers.

The group's core offering is delivered across three service lines: managed services (recurring subscription contracts with monthly billing), professional services (project-based consulting and implementation), and consultancy. Underlying technology capabilities include managed security operations with anomaly detection, Azure OpenAI and Azure Databricks integration, generative AI for legal document extraction and summarisation, and a proprietary data analytics platform inherited from the September 2024 Elastacloud acquisition that supports bespoke workloads such as Drax Power's BSUoS balancing-mechanism prediction. Acora holds Microsoft Solutions Partner status and extended into AWS consulting via the March 2025 Hydras acquisition, positioning the firm as a multi-cloud managed services provider with emerging data and AI specialisation.

Commercially, Acora operates a custom enterprise pricing model with monthly recurring billing on long-tenure contracts (multiple disclosed customers of 15-23 years). Revenue is scaling toward approximately £100m annualised in 2026 following the HANDD Business Solutions acquisition, with eight new Data & AI partnerships signed in Q1 2026 signalling commercial traction in the newer analytics line. The customer base spans legal (Osborne Clarke, Kennedys, Montagu Evans), energy (Drax Power), financial services (FTSE 250 asset manager, LifeSearch), manufacturing (Mills CNC), public-interest (Internet Watch Foundation, Dutch Red Cross), and veterinary (CVS) sectors, indicating a deliberately diversified vertical mix across enterprise anchors and SME volume.

Name

Acora

Legal name

Acora Limited

Website

https://acora.com

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Acora is a UK-headquartered, LDC-backed business technology services provider delivering managed IT, cybersecurity, and AI/data analytics to enterprise and SME customers across nine countries, with around 1,000 employees and ~£100m projected annualised revenue in 2026.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Digital Experience Monitoring & Management (DEX/DEM, AIOps for EUC) (BPAEAIAF)

akta.pro secondary industry

Workplace Migration & Refresh Programs (Win11/M365 migrations, device refresh/IMAC) (BPAEAIAL)

Keywords

• Managed IT services
• Cyber security services
• Cloud infrastructure management
• Data analytics consulting
• Business technology consulting

Headquarters

HQ city

Burgess Hill

HQ country

United Kingdom

HQ region

Europe

Offices11 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Services: Recurring managed services revenue from ongoing IT support, cyber security operations, cloud infrastructure management, and end-user support contracts. These are typically long-term agreements with monthly or annual billing.
2. Professional Services: One-time and project-based professional services for implementations, migrations, consulting engagements, and specialized technical projects. Revenue recognized upon project delivery.
3. Consulting Services: Strategic consulting engagements for cyber security assessments, technology strategy, and digital transformation advisory services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels7 records

Core offering

Acora is a business technology services partner providing integrated managed services across six practices: Data and AI, Cyber Security, Intelligent Applications (Microsoft Dynamics 365), Cloud and Infrastructure, End User Support, and Managed Services. The company delivers full-stack, full-service technology solutions including 24/7 Managed SOC, managed SIEM, MDR, Microsoft Dynamics 365 Business Central implementations, cloud migration, and AI/data analytics to mid-market and enterprise organizations. Sub-brands Acora One (UK SMEs) and Acora Nederland (Dutch cyber security) extend reach into adjacent segments.

Product overview

Acora is a Business Technology Services Partner offering a joined-up full-stack, full-service portfolio to mid-market and enterprise organisations. The main Acora brand provides managed services across six practices — Data and AI, Cyber Security, Intelligent Applications, Cloud and Infrastructure, End User Support, and Managed Services — complemented by Consulting Services, Professional Services, and Security Testing & Compliance. The Acora One sub-brand serves SMEs with a distinct product set covering managed IT support, cyber security, backup solutions, cloud hosting, connectivity, bespoke software, cloud telephony, and web hosting. Key product lines include the Managed SOC (24/7 Security Operations Centre), Managed SIEM, Managed Firewall, MDR, and Cyber Risk Analyser under Cyber Security; Dynamics 365 Business Central implementations and CRM Services under Intelligent Applications; and Flexible Support for on-demand professional services. Acora operates as a Microsoft Solutions Partner with over 200 Business Central implementations, and has grown through acquisitions including Elastacloud (data science and AI, 2024), Hydras (AWS consultancy, 2025), and HANDD Business Solutions (secure data transfer, 2026).

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Full-stack managed services encompassing Data & AI, Cyber Security, Cloud & Infrastructure, Intelligent Applications, and End User Support under a unified service delivery model for mid-market and enterprise organizations.
• Data and AI Services Managed Data & AI practice supporting organizations at any stage of their data journey — from modern data platform implementation to practical AI adoption grounded in institutional knowledge. Includes AI-powered data science solutions and analytics platforms delivered via Elastacloud.
• Cyber Security Services Managed cyber security services including 24/7 Managed SOC, MDR, managed firewall, managed SIEM, SOAR, endpoint security, incident response, and cyber risk assessment. Delivers layered, evidence-based security posture for mid-market and enterprise clients.
• Managed SOC 24/7 Managed Security Operations Centre providing continuous security monitoring, triage, investigation, and incident response using SIEM, SOAR (FortiSOAR), EDR, and threat intelligence (Recorded Future, Picus). Brings enterprise-grade security monitoring to mid-market organizations at competitive price points. Delivered from ISO 27001 certified UK service centre.
• Intelligent Applications (Microsoft Business Applications) Microsoft Business Applications services including ERP implementation and migration (Dynamics 365 Business Central, Dynamics NAV), CRM, workspace and productivity solutions. Includes 200+ Business Central implementations delivered by a 60+ member Applications and Data team.
• Cloud and Infrastructure Services Cloud and infrastructure management spanning Azure, AWS, and hybrid environments. Includes cloud hosting, infrastructure modernisation, cloud security, and migration services. AWS capabilities expanded via Hydras acquisition.
• End User Support Managed service desk and end-user computing support including first and second-line IT support, desktop engineering, and user experience-focused workplace services. Available 24/7 for shared service desk operations across global customer sites.
• Consulting Services Advisory and consulting engagements covering cyber security strategy, cloud transformation, IT roadmapping, cyber incident response planning, and security testing. Includes Cyber Risk Analyser, Crown Jewels Assessment, and Ransomware Readiness services.
• Professional Services Project-based professional services for business-critical projects, complex engineering, service desk operations, and data analytics delivery. Complements managed services for defined-term engagements.
• Security Testing and Compliance Security testing and compliance services including penetration testing, application security testing, ISO 27001 compliance, Cyber Incident Baseline & Readiness Assessment, and Always Audit Ready programmes.
• Acora One SME IT Services SME-focused IT services brand offering managed IT support, cyber security, backup solutions, cloud hosting, connectivity, bespoke software, cloud telephony, and web hosting for small to medium businesses in the UK. Delivered via UK-based service desk with reported 94.7% customer satisfaction.

Quantifiable outcome

• Service desk resolution improved to 90% from baseline; first-time fix rates increased from 57% to 84%
• +4 more outcomes

Named customers14 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration14 records

AI capability8 records

Feature3 records

Partnerships

Seven partnerships are on record, tiered core, flagship and minor.

• HANDD Business SolutionscoreStrategic or Co-development Partner · 11 May 2025Reading-based managed services provider acquired specializing in secure data transfer, automation and orchestration. Operations in UK, Malaysia, Australia, Singapore, and Hong Kong.
• HydrascoreStrategic or Co-development Partner · 1 March 2025AWS Consultancy acquired to strengthen cloud security capabilities. Specializes in securing merged AWS environments post-acquisition and cloud-first development architecture.
• ElastacloudcoreStrategic or Co-development Partner · 3 September 2024Acquired data science and AI specialist that provides proprietary data analytics platform and AI capabilities. Elastacloud delivers solutions including BSUoS charge prediction for Drax Power and document analysis using Azure Databricks and Azure OpenAI.
• MicrosoftflagshipTechnology or IntegrationMicrosoft Partner status with solutions including Solutions Partner for Business Applications, Digital and App Innovation (Azure) and Data and AI (Azure). Acora has over 25 years of experience implementing Microsoft Dynamics products and is one of the largest Microsoft partners in the UK with 300+ Business Central customers.
• Recorded FuturecoreTechnology or IntegrationEnterprise threat intelligence technology partner used in Acora's Managed SOC service. Brings advanced threat detection capabilities to mid-market clients.
• Picus SecuritycoreTechnology or IntegrationSecurity validation partner enabling Acora to certify its Managed SOC service against board-level concerns. Provides continuous security control validation.
• PCSIminorGTM or Marketing PartnerAcora Nederland joined PCSI as a liaison partner for industry collaboration and market presence in the Netherlands.

Scale indicators4 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Sopra Steria: European IT services and systems integration major with UK presence. Comparable managed services and Microsoft-aligned application services practice serving enterprise customers.
• Capita: Large UK IT services and digital transformation provider serving enterprise and public sector. Comparable full-stack IT and cyber services portfolio at much greater scale, with broader public sector exposure.
• Kyndryl: Global managed infrastructure services provider spun out of IBM, serving large enterprise customers with hybrid cloud and security services. Comparable managed services delivery model and Microsoft ecosystem alignment.

Direct peers

• Computacenter: UK-headquartered enterprise IT infrastructure and managed services provider serving mid-market and enterprise customers. Directly comparable to Acora as a UK-centric MSP with multi-billion revenue scale and similar enterprise sales motion.
• Softcat: UK IT infrastructure and managed services provider with strong Microsoft relationship serving mid-market and enterprise customers. Comparable GTM, Microsoft-centric portfolio, and UK customer base, though Softcat is more reseller-led.
• Bytes Technology: UK-based IT services and software licensing business with strong Microsoft alignment. Comparable UK mid-market focus and Microsoft solutions orientation, though Bytes is more software licensing than services heavy.
• Rackspace Technology: Global managed cloud services provider across AWS, Azure, and Google Cloud. Comparable multi-cloud managed services delivery and enterprise customer orientation, particularly given Acora's Hydras-driven AWS capability.
• NCC Group: UK-headquartered cyber security services firm with managed SOC, MDR, and security consulting offerings. Comparable UK cyber services scale, enterprise customer base, and PE-style acquisitive history.
• Advania UK: UK and Nordic managed IT services provider with Microsoft-centric portfolio and enterprise mid-market focus. Comparable scale, Microsoft alignment, and PE-backed acquisitive growth profile.

Others

• ConnectWise: IT management software provider serving MSPs with PSA, RMM, and security tooling. Adjacent ecosystem participant whose products Acora and similar MSPs leverage for service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/user/AcoraIT
• LinkedInlinkedin.com/company/acora---managed-it-services
• Xx.com/AcoraLtd

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries3 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A4 records

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Acora