What Dynamic Recovery Solutions , LLC does

Dynamic Recovery Solutions, LLC is a private, Greenville, South Carolina-based debt collection firm founded in 2008 that provides consumer and commercial collection services to organizations including banking institutions. The firm operates with a headcount in the 51–100 range and presents itself as a professional account resolution provider, serving clients who place delinquent accounts for third-party servicing.

The company's product surface — based on the available source data, which substantially reflects a related or co-branded Greenville, SC-based account resolution operation — centers on a secure online account portal with encrypted payment processing, complemented by account resolution services, a dispute resolution module, and a dedicated identity theft reporting workflow. The underlying technology is described as a secure digital platform with encrypted payment channels; no proprietary AI/ML components are documented. Distribution is direct: a single consumer-facing phone line and a self-service web portal handle account review and payment processing.

The business model is transaction-fee based, with revenue generated through fees associated with debt collection and account resolution on placed accounts. The firm has invested heavily in compliance and trust signals, holding SOC 2 Type 2, PCI-DSS, RMAI certification, NMLS licensing (#2287759), ACA International membership, NFID Compliance Manager certification, and BBB accreditation. These credentials function as both regulatory gating mechanisms and commercial differentiators. No funding rounds, acquisitions, leadership changes, partnerships, or pricing disclosures are documented in the source material.

Name

Dynamic Recovery Solutions , LLC

Legal name

Shepherd Outsourcing, LLC

Website

https://gotodrs.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Dynamic Recovery Solutions, LLC is a private Greenville, SC-based debt collection firm founded in 2008 that provides consumer and commercial collection services to banking and other organizational clients via a secure online portal and encrypted payment processing.

Ownership category

akta.pro rank

Product category

Debt Collection Services

NAICS

Collection Agencies (56144), Collection Agencies (561440), Activities Related to Credit Intermediation (5223)

SIC

Services-Consumer Credit Reporting, Collection Agencies (7320)

akta.pro primary industry

Debt Recovery & Asset Recovery (Repossession Coordination, Collateral Recovery) (BPAAAEAE)

akta.pro secondary industries

Collections & Recoveries Operations (Delinquency, Workout Support) (FSABALAN), Repossession & Asset Recovery (Non-mortgage) (FSAKAJAF)

Keywords

• Debt collection services
• Consumer collections
• Commercial collections
• Account resolution services
• Receivables management

Headquarters

HQ city

Greenville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Account Resolution Services: Shepherd Outsourcing operates as a professional account resolution company that works with individuals to review accounts placed with them for servicing and provides options for resolving balances. Revenue is generated through fees associated with debt collection and account resolution services.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

Dynamic Recovery Solutions, LLC is a firm providing consumer and commercial collection services to organizations including Banking. The company works with creditors to recover outstanding balances through professional account resolution, secure online payment portals, dispute handling, and identity theft reporting. Services are delivered via outbound communication (phone, email, text), direct phone support, and an encrypted self-serve online portal for consumers to review and resolve placed accounts.

Product overview

Shepherd Outsourcing operates as a unified account resolution platform providing services to individuals with outstanding account balances. The core offering consists of an Online Account Portal for secure account review and payments, complemented by Account Resolution Services for balance resolution. Additional modules include a Dispute Resolution Portal for contesting incorrect information and an Identity Theft Reporting Service for unauthorized account activity. The company was founded in 2021.

Differentiator

Problem solved

Functional benefit

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Scale indicators1 record

Recent moves4 records

Expansion highlights3 records

Direct peers

• IC System: Mid-sized US collection agency offering consumer and commercial debt recovery with multi-channel contact and digital payment options, directly comparable to Dynamic Recovery Solutions in services, customer base, and operational model.
• Enhanced Recovery Corporation (ERC): Privately held third-party collection agency serving creditors across banking, healthcare, and retail verticals, with comparable scale, recovery workflow focus, and creditor-driven B2B business model.
• CBE Group: US-based consumer and commercial collection agency with a similar mid-market positioning, offering outsourced recovery services and digital self-service payment portals comparable to those of Dynamic Recovery Solutions.
• ConServe: Privately held US collection agency providing third-party debt recovery services to consumer and commercial creditors, with comparable scale, customer segmentation, and compliance-driven service positioning.
• Afni, Inc. Collection and customer management services provider offering recovery and contact center solutions to creditors, with overlapping services and a similar mid-sized US operational footprint.
• Transworld Systems: Major US-based collection agency and business process outsourcing provider offering consumer debt recovery and back-office services, broadly comparable in offering though at greater scale.
• Radius Global Solutions: US collection agency providing consumer and commercial recovery services to banks, fintechs, and retailers, directly comparable in service mix and target creditor base.

Broad incumbents

• Encore Capital Group: Large publicly traded debt buyer and owner of Midland Credit Management, operating at much greater scale but competing for the same creditor-placed consumer accounts that Dynamic Recovery Solutions services.
• PRA Group (Portfolio Recovery Associates): Global debt buyer and collection services provider competing for the same creditor placement pools as Dynamic Recovery Solutions, though operating at substantially larger scale.
• Performant Financial Corporation: Publicly traded provider of recovery and analytics services across student lending, healthcare, and consumer credit, operating in adjacent verticals to Dynamic Recovery Solutions with overlapping regulatory and compliance requirements.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

• Xx.com/drs_collections

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dynamic Recovery Solutions , LLC