Hope Home Care

What Hope Home Care does

Hope Home Care, Inc. (HHCI) is a Licensed Home Care Services Agency (LHCSA) founded in 1987 in Staten Island, New York by Jean V. Alexander, and now operates as a family-owned, multi-borough home health care provider. The company delivers in-home clinical and non-clinical care across all five NYC boroughs and Westchester County through a workforce of 2,500+ employees, organized around three core service pillars: Nursing Services (RNs, LPNs, and Private Duty Nursing for pediatric and adult patients, including ventilator, tracheostomy, G-tube, and Home Infusion cases), Para-Professional Services (Home Health Aides, Personal Care Aides, 24-Hour Live-In Aides, companion, and hospice support), and At-Home Therapist Services (Physical, Occupational, Respiratory, and Speech Therapy, plus Medical Social Workers). Supporting these clinical lines are a Family Caregiver Support Program, B2B temporary staffing for hospice, assisted living, and OPWDD facilities, free NYS DOH-certified HHA/PCA training programs, and participation in the Consumer Directed Personal Assistance Program (CDPAP).

The underlying technology stack is service-based rather than platform-based: there is no proprietary software product, public API, or AI/ML system disclosed. Delivery relies on licensed clinical labor, in-person care in patient homes, and an on-site training facility certified by the NYS Department of Health at the 26 Dumont Avenue headquarters, with an additional branch location in the Bronx. Care is sold direct-to-consumer through the company website, phone (800-427-HOPE), social media, and referrals from primary care physicians and community organizations, and is reimbursed primarily through Medicaid MLTC plans, with secondary revenue from commercial insurance, Medicare, private insurance, and out-of-pocket private pay, supplemented by B2B temp-staffing contracts with healthcare facilities. Pricing is quote-based and not publicly disclosed, with a minimum service requirement of 4 hours per day up to 24/7 availability.

Name

Hope Home Care

Legal name

Hope Home Care, Inc.

Website

https://hopehomecare.com

Company type

Private

Founded year

1987

Operating status

Operating

Headcount range

51–100 employees

Short description

Hope Home Care is a New York-licensed home care agency (LHCSA) providing in-home nursing, paraprofessional aide, and therapy services across the five NYC boroughs and Westchester County. Founded in 1987 and family-owned, the agency employs 2,500+ caregivers serving elderly, pediatric, and medically complex patients via Medicaid, Medicare, commercial insurance, and private pay.

Ownership category

akta.pro rank

Product category

Home Health Care Services

NAICS

Home Health Care Services (62161), Home Health Care Services (6216), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Skilled Home Health Aide Services (HHA/CNA under Skilled Plan of Care) (HLADAFAF)

akta.pro secondary industries

Home Health Aide (HHA) Services (Medically Directed) (HSABACAB), Skilled Home Health (Medicare-Certified) Agencies (HLAFAEAA)

Keywords

• Home health care
• Nursing services
• Home care agency
• Caregiver services
• Physical therapy

Headquarters

HQ city

Staten Island

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Insurance-based services: Revenue from Medicaid MLTC insurance, commercial insurance through employers, some Medicare plans, and private insurance such as catastrophic or long-term care insurance.
2. Private Pay: Out-of-pocket payments by families for home health care services, including income, savings, pensions, trusts, equity, or family contributions. Private pay can be combined with Medicaid payments.
3. Temporary Staffing Services: Providing temporary healthcare workers to facilities including hospice facilities, group homes (OPWDD), and assisted living facilities.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels5 records

Core offering

Hope Home Care, Inc. (HHCI) is a Licensed Home Care Services Agency (LHCSA) that delivers in-home health care across New York City's five boroughs and Westchester County. The company supplies licensed nurses, therapists, home health aides, and personal care aides to patients in their homes, complemented by family caregiver support, temporary facility staffing, and certified aide training programs.

Product overview

Hope Home Care, Inc. (HHCI) is a Licensed Home Care Services Agency (LHCSA) providing comprehensive home healthcare services across New York City's five boroughs and Westchester County. Founded in 1987, the company operates as a unified service offering rather than a software platform. The core portfolio centers on three main service pillars: Nursing Services (RNs, LPNs, Private Duty Nursing for pediatric and adult patients, Home Infusion Therapy), Para-Professional Services (Home Health Aides, Personal Care Aides, 24-Hour Live-In Aides, Companion/Housekeeping, Hospice Care), and At-Home Therapist Services (Physical, Occupational, Respiratory, and Speech Therapy plus Medical Social Workers). Supporting these core clinical services are complementary offerings including a Family Caregiver Support Program (providing emotional support, respite care, case management, and training), Temp Staffing for healthcare facilities, and Department of Health-certified Training Programs for HHA and PCA certification. HHCI also participates in the Consumer Directed Personal Assistance Program (CDPAP). The company employs over 2,500 individuals and serves patients from pediatric to geriatric populations across Manhattan, Brooklyn, Queens, Staten Island, Bronx, and Westchester County.

Differentiator

Problem solved

Functional benefit

Products and services

• Nursing Services In-home skilled nursing care provided by Registered Nurses (RNs) and Licensed Practical Nurses (LPNs), including medication administration, wound care, G-tube care, tracheostomy care, ventilator management, pediatric and adult private duty nursing, and home infusion therapy. Service is intended for patients requiring skilled medical care at home across NYC's five boroughs and Westchester County.
• Para-Professional Services (Home Health Aides and Personal Care Aides) Home Health Aides (HHAs) and Personal Care Aides (PCAs) delivering basic personal care, vital signs monitoring, catheter care, ambulation assistance, activities of daily living, medication reminders, meal preparation, light housekeeping, companionship, 24-hour live-in support, hospice care, and escort/errand services. Intended for elderly, disabled, and chronically ill individuals who need non-medical or basic medical support at home.
• At-Home Therapist Services Licensed therapists providing Physical Therapy, Occupational Therapy, Respiratory Therapy, Speech Therapy, and Medical Social Worker services in patients' homes. Intended for patients recovering from illness, surgery, or managing chronic conditions who require rehabilitation or social work support at home.
• Temp Staffing for Healthcare Facilities

Quantifiable outcome

• Home health care leads to fewer hospital readmissions and better long-term health outcomes
• +1 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Three partnerships are on record, tiered supporting.

• Center for Hope SI (CFHSI)supportingOthersCenter for Hope Services of Staten Island is referenced as a community partner. Their program is used for screening questions in the Family Caregiver Support Program. HHCI connects caregivers to community resources including CFHSI.
• Department for the Aging (NYC)supportingOthersNYC Department for the Aging partners with community organizations to expand access to caregiver support groups, workshops, wellness initiatives, and behavioral health connections for caregivers and older adults.
• Community-based Organizations (CBOs)supportingOthersVarious community-based organizations across Staten Island offer education, wellness programming, support groups, and social connection for caregivers and older adults.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Caring Professionals: Licensed home care services agency serving the New York metro with home health aides, personal care aides, and private duty nursing. Comparable in service mix and customer segments to Hope Home Care's core offering.
• BAYADA Home Health Care: National non-profit home health services provider offering skilled nursing, therapy, and personal care across many states including New York. Direct competitor for skilled home health, aide services, and pediatric private duty nursing in the same NYC geography.
• Alvita Care: New York-based licensed home care services agency offering private duty nursing, home health aides, and care management for elderly and pediatric patients. Comparable in pediatric and adult private duty nursing offerings.
• Partners in Care: NYC-area home care agency providing certified home health aides, personal care aides, and skilled nursing. Directly comparable in payor mix, aide-led delivery model, and Family Caregiver Support-style programs.
• Premier Home Health Care: New York-licensed home health agency with services spanning personal care, skilled nursing, and therapy across multiple boroughs. Closely comparable in service scope, payor mix, and target patient segments.
• All Metro Health Care: New York-based LHCSA providing home health aides, personal care aides, and skilled nursing across NYC and surrounding counties. Direct competitor in the same Medicaid MLTC channel and similar aide-heavy service mix.

Broad incumbents

• Amedisys: Large publicly traded home health and hospice operator with significant New York presence. Comparable in home health, hospice, and skilled nursing services though much larger and nationally diversified.
• VNS Health: Formerly the Visiting Nurse Service of New York, this is the dominant NYC home health and hospice provider and the largest not-for-profit home and community-based care organization in the region. Overlaps with Hope Home Care across skilled home health, aide services, and managed long-term care plans.
• Help at Home: Large personal care services provider focused on Medicaid-funded home and community-based services, with New York operations. Comparable in PCA/HHA-heavy Medicaid service model, though operates at significantly greater scale.

Peers

• Centers Health Care: Large New York post-acute care network including home health and staffing services, with a broad footprint of facilities and community care programs. Comparable in providing temporary staffing and home health in the same metro.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/hopehomecareuk
• Facebookfacebook.com/hopehomecaresny
• LinkedInlinkedin.com/company/hope-home-care-inc-
• Instagraminstagram.com/hope_home_care

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hope Home Care