Partners In Care

What Partners In Care does

Partners In Care is a 501(c)(3) nonprofit hospice, home health, and palliative care provider founded in 1979 and headquartered in Bend, Oregon, serving all of Central Oregon including La Pine, Redmond, and Sisters. The organization delivers a comprehensive continuum of care including hospice care, home health services, palliative care, a no-cost Transitions care coordination program, a dedicated Hospice House facility with private suites (opened 2023), grief support, veteran support, community education workshops, and caregiver support programs. Patient and family recommendation rates exceed national Medicare averages (above 85% for hospice and above 79% for home health), positioning the organization as the region's most established and trusted end-of-life and serious-illness care provider.

The organization's business model combines Medicare and private insurance reimbursement for clinical hospice, home health, and palliative care services with charitable donations that fund uncompensated care, Hospice House operations, and grief counseling programs. As a Medicare-certified and Oregon-licensed agency with Tax ID 93-0756143, the organization is subject to regulatory reimbursement frameworks while benefiting from nonprofit tax status. Patient acquisition is primarily referral-driven through hospitals, physicians, and healthcare system partners (notably St. Charles Health System), supplemented by an extensive community education and support group program that functions as both a community service and a demand-generation channel. The organization employs an interdisciplinary care team of nurses, therapists, social workers, chaplains, aides, and volunteers across three branch locations.

The company is currently undergoing a leadership transition: CEO Greg Hagfors is retiring after a transformational tenure, with John Weinsheim appointed as the incoming CEO effective July 1, 2026. There is no disclosed AI or proprietary technology product; the organization's competitive differentiation is grounded in clinical expertise, regulatory certification, community trust, the physical Hospice House asset, and the breadth of its community-facing support programming. Nancy Grimes serves as Chief Financial Officer.

Name

Partners In Care

Legal name

Partners In Care, Inc.

Website

https://partnersbend.org

Company type

Private

Founded year

1979

Operating status

Operating

Headcount range

251–500 employees

Short description

Partners In Care is a 501(c)(3) nonprofit hospice, home health, and palliative care provider serving Central Oregon from its Bend headquarters. It delivers an interdisciplinary continuum of care including hospice, home health, palliative care, a Hospice House facility, grief support, and veteran programs.

Ownership category

akta.pro rank

Product category

Hospice and Home Health Services

NAICS

Home Health Care Services (62161), Nursing and Residential Care Facilities (623)

SIC

Services-Home Health Care Services (8082), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), Hospice Care in Assisted Living / Residential Care Facilities (HLADAHAE), End-of-Life Planning & Hospice/Palliative Care Coordination (HLADALAL), End-of-Life 24/7 In-Home Care (Hospice Support) (HSABAHAG), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Palliative Care, Hospice & Serious Illness Support (BPAGACAK)

Keywords

• Hospice care services
• Home health care
• Palliative care services
• Bereavement support
• Community health nonprofit

Headquarters

HQ city

Bend

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Medicare Reimbursement: As a Medicare-certified agency, Partners In Care receives reimbursement for hospice care, home health, and palliative care services provided to Medicare beneficiaries. This is the primary revenue stream for the organization.
2. Donations and Charitable Contributions: As a 501(c)(3) nonprofit organization, Partners In Care relies on community donations to fund uncompensated care, Hospice House operations, grief counseling programs, and training for staff and volunteers. Donations include one-time gifts, monthly giving, tribute and memorial gifts, and planned giving options.
3. Insurance Reimbursement: The organization accepts private insurance plans in addition to Medicare for covered hospice and home health services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Partners In Care is a Medicare-certified, nonprofit hospice and home health agency providing end-of-life and serious-illness care across Central Oregon. Its core offerings are Hospice Care, Home Health, and Palliative Care, supplemented by the Transitions care coordination program, the Hospice House inpatient facility, Grief Support, Veteran Support, Community Education, and Caregiver Support services.

Product overview

Partners In Care offers a comprehensive suite of hospice, home health, and palliative care services through a unified care model. The core portfolio includes Hospice Care (end-of-life comfort and support), Home Health (skilled nursing and rehabilitation at home), and Palliative Care (symptom management for serious illness). These services are complemented by the Hospice House facility, the Transitions care coordination program, Grief Support services, Veteran Support programs, Community Education workshops, and Caregiver Support programs. The organization operates as a Medicare-certified, Oregon-licensed nonprofit agency serving Central Oregon.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care
• Home Health Interdisciplinary home-based care team providing skilled nursing and rehabilitation services for patients with chronic diseases or those recovering from surgery or illness, aimed at regaining independence.
• Palliative Care Patient-centered medical approach creating comfort-based care plans to reduce distressing symptoms from advanced illness or treatment, supporting the lifestyle goals of patients and their families.
• Transitions Program No-cost, non-clinical care coordination program helping medically fragile clients navigate clinical and community resources to make informed decisions and gain access to assistance for their unique needs.
• Hospice House Calming hospice comfort care facility with private suites where families can focus on their loved ones, providing 24/7 professional support in a home-like environment.
• Grief Support Services Compassionate grief support including individual counseling, support groups, educational workshops, and bereavement programs for those navigating loss, available to all community members without requiring hospice connection.
• Veteran Support Specialized support services for veterans and their families, including peer support groups, caregiver resources, and assistance navigating veteran-specific benefits and end-of-life care options.
• Caregiver Support Programs Resources and support for family caregivers including caregiver cafes, education, counseling, and connections to community resources to help manage the physical and emotional demands of caregiving.

Quantifiable outcome

• Above national Medicare average satisfaction scores - families recommending hospice services exceeds 85% national average
• +1 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered minor.

• The St Charles FoundationminorStrategic or Co-development PartnerPartners In Care partners with The St Charles Foundation for community-based initiatives including the Partners & Pages Book Club. This partnership aims to bring community members together, reduce social isolation, and build community in Central Oregon. The book club meets monthly at Paulina Springs Bookstore in Sisters.
• Paulina Springs BookstoreminorGTM or Marketing PartnerPartner location for the Partners & Pages Book Club, providing space for monthly community gatherings. Located in Sisters, Oregon, the bookstore partners with Partners In Care and St. Charles Foundation to support community connection and reduce social isolation among those affected by serious illness and grief.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• St. Charles Health System: Central Oregon's dominant regional health system that also operates hospice services through its Bend-based network. Directly competes with Partners In Care for hospice referrals and clinical talent across the same geographic service area.
• VITAS Healthcare (Chemed): Largest U.S. hospice provider and a subsidiary of Chemed Corporation. Directly comparable hospice-only focus and Medicare-certified service delivery model.
• LHC Group: Major national home health and hospice operator (acquired by Optum in 2023). Comparable in service mix (home health, hospice, palliative) and Medicare-reimbursement-driven model to Partners In Care.
• Amedisys: National home health and hospice provider (now part of UnitedHealth Group/Optum). Operates home health and hospice services that directly overlap with Partners In Care's core service lines.
• Compassus: National hospice, palliative, and home health provider operating across more than 30 states. Directly comparable in service portfolio and target patient population to Partners In Care, with broader geographic reach.
• Enhabit (formerly Encompass Health Home Health and Hospice): Public home health and hospice operator spun off from Encompass Health in 2022. Directly comparable Medicare-certified home health and hospice service delivery across multiple U.S. markets.
• Gentiva: One of the largest U.S. hospice and home health operators following its 2022 spin-off from Kindred at Home. Competes with Partners In Care in the hospice and serious-illness care market with similar interdisciplinary care model.

Broad incumbents

• BrightSpring Health Services: Public diversified home and community-based health services provider offering hospice, home health, palliative care, and pharmacy services. Comparable in service breadth to Partners In Care's full continuum of offerings.

Others

• National Hospice and Palliative Care Organization (NHPCO): National industry association representing hospice and palliative care providers. Comparable as an ecosystem/advocacy stakeholder that shapes regulatory and reimbursement environment for Partners In Care.

Regional players

• Heart 'n Home Hospice & Palliative Care: Regional hospice and palliative care provider headquartered in Idaho with services extending into Oregon. Comparable regional nonprofit-style hospice and palliative service model with similar patient population.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@partnersincarecentralorego1555
• Facebookfacebook.com/partnersincarebend
• LinkedInlinkedin.com/company/partners-in-care---oregon
• Instagraminstagram.com/partnersincareor

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Partners In Care