Healthray: Hospital Management Software

Name

Healthray: Hospital Management Software

Legal name

Healthray Technologies Pvt. Ltd.

Website

https://healthray.com/

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Healthcare Management Software

NAICS

Custom Computer Programming Services (541511)

SIC

Services-Health Services (8000)

akta.pro primary industry

Healthcare Provider ERP (Hospital Operations, Supply Chain, Finance) (HDAEAEAH)

akta.pro secondary industries

EHR Extensions, APIs, App Marketplaces & SMART-on-FHIR Apps (HLACAAAN), Patient Relationship Management (PRM) & CRM for Provider Growth (Marketing/Outreach) (HLACAEAO), Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ), Virtual Nursing, Telemonitoring & Command Center Platforms (HLACAFAH)

Keywords

• Hospital management software
• Electronic medical records
• Healthcare practice management
• Pharmacy management system
• Laboratory information system

Headquarters

HQ city

Surat

HQ country

India

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations

Revenue model

1. Subscription-based SaaS - Hospital Management System: Annual subscription model billed per care center per year. Plans include Basic, Professional/Advanced, and Enterprise tiers with varying feature sets and user capacities. Supports multi-chain hospital management with central operations.
2. Subscription-based SaaS - Clinical Management: Clinical management software with user capacity up to 10. Tiered pricing from Starter (₹499/month/user) to Professional (₹699/month/user), billed annually.
3. Subscription-based SaaS - Practice Management: Clinic and hospital practice management with OPD, IPD, billing, EMR capabilities. Pricing from ₹699 for clinic to ₹1,299 for hospital tier.
4. Healthcare CRM Subscription: Sales pipeline, team monitoring, multi-channel engagement with calls, chat, email, SMS. Professional automation at ₹1,499/month for growing sales teams.
5. Home Healthcare Subscription: Care plan-based patient management with portable monitoring equipment. Home IPD/ICU with custom care plans from ₹999/month.
6. Telehealth Software: Virtual consultation platform with video calls, remote monitoring. Custom pricing based on facility size and requirements.
7. Professional Services: Additional revenue from consulting, training, development services. Offline training at ₹15k/day, developer charges at ₹2000/hour, dedicated consultant at ₹2L/month, customization packages from ₹5.25L to ₹34.5L.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels10 records

Core offering

Healthray sells an AI-powered, cloud-based Hospital Information Management System (HIMS) that integrates EMR/EHR, pharmacy, laboratory, clinic, telehealth, CRM, home healthcare, and mobile app modules into a single platform for hospitals, clinics, diagnostic labs, medical colleges, and individual practitioners, primarily in India. The company also offers professional services including implementation consulting, customization, training, and dedicated consultant support billed alongside subscription plans.

Product overview

Healthray offers a comprehensive hospital management software platform with a modular architecture. The core product is the Hospital Information Management System (HIMS) which provides AI-powered healthcare automation. This is complemented by EMR Software and EHR Software for clinical documentation, Pharmacy Management System and Laboratory Information Management System (LIMS) for departmental operations, Clinic Management Software for outpatient care, and Doctor/Patient Mobile Apps for on-the-go access. Additional modules include Telehealth Software for virtual consultations, Healthcare CRM for patient engagement, Home Healthcare for remote care, Medical College Software for academic-hospital integration, Medical Billing Software, Patient Flow management, and HRMS for staff administration. The platform integrates with Google Calendar, Outlook, iCal, payment gateways, SMS/email systems, WhatsApp, Facebook, and cloud telephony. Pricing is structured per care center per year in India (₹30,000-₹96,000 annually), with enterprise options for hospital chains.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospital Information Management System (HIMS) AI-powered cloud-based hospital information management platform automating end-to-end workflows from OPD management through facility management, emergency department, and radiology imaging for hospitals and hospital chains.
• EMR Software Electronic Medical Records solution with customizable specialty templates, integrated clinical formulas (BMI, Expected Delivery Date, EGA), growth charts, key statistics, and visit history tracking for clinicians and specialists.
• EHR Software All-in-one Electronic Health Record solution managing patient data across multiple healthcare settings with interoperability standards and seamless cross-facility data sharing.
• Pharmacy Management System Pharmacy operations platform providing inventory prediction, invoice generation, regulatory compliance tracking, and financial transaction recording for hospital and retail pharmacies.
• Laboratory Information Management System (LIMS) Laboratory information management platform covering sample management, instrument integration, regulatory compliance, and anywhere-tracking from sample collection through final reporting for pathology and diagnostic labs.
• Clinic Management Software Healthcare solution for boosting clinical success and the consultation journey across single and multi-specialty clinics, upgrading medical work standards and improving patient well-being.
• Doctor Appointment System Smart doctor appointment booking system with AI-assisted scheduling suggestions, dynamic queue management, front-desk workflow hub, multi-resource booking, instant check-in alerts, and cross-platform calendar syncing for clinics and hospitals.
• Telehealth Software Virtual consultation platform enabling patients to connect with healthcare specialists through video calls, audio calls, and secure messaging regardless of location, with custom pricing based on facility size and requirements.
• Healthcare CRM (HCRM) Healthcare-specific customer relationship management with sales pipeline management, team monitoring, multi-channel engagement (calls, chat, email, SMS, WhatsApp, cloud telephony), lead management, and CRM automation for healthcare sales teams.
• Home Healthcare Care plan-based patient care platform with portable monitoring equipment for at-home care delivery, Home IPD/ICU services, and short/long-term custom care plans for home healthcare providers.
• Doctor Mobile App PHR mobile app for doctors to store medical records, monitor health vitals, manage EMR, e-prescriptions, practice management, multi-clinic operations, referrals, and telehealth consultations on Android and iOS devices.
• Patient Mobile App Patient-facing digital healthcare app with appointment booking, pregnancy tracking (EDD/EGA), centralized patient data, healthcare notifications, virtual monitoring, personalized care, e-billing, ABHA linking, and remote health monitoring on Android and iOS.
• Medical College Software End-to-end management solution for medical colleges combining academic management (admissions, attendance, e-books, counselling) with hospital operations (faculty management, hostel management, inventory, and analytical dashboards) for academic-clinical integration.
• Practice Management Comprehensive practice management solution for managing daily healthcare practice activities including scheduling, billing, EMR, patient records, pharmacy, and revenue cycle management for clinics and hospitals.
• Patient Engagement Software Software for enhancing patient communication, medication adherence, and follow-up care through digital tools and instant messaging across healthcare facilities.
• Medical Billing Software Digital medical billing solution for generating invoices, processing payments, managing claims, and tracking revenue across healthcare facilities.
• Patient Flow Patient movement management solution with bed management and real-time location tracking through healthcare facilities for operational visibility.
• Medical IoT Solution Internet of Things integration for healthcare facilities connecting medical devices and wearables for real-time patient monitoring and data capture.
• Human Resource Management System (HRMS) for Healthcare HR module for digitizing healthcare staff operations from candidate screening through performance analysis, including attendance management, payroll processing, and real-time employee data access.
• Finance and Claim Management Unified billing and claim management system handling multiple clinical vendor accounts, payment collection, personalized invoice generation, and the complete claiming workflow across healthcare facilities.
• Professional Services Consulting, training, and customization services including offline training, developer time, dedicated consultants, business process management consulting, customization packages, shared implementation consultants, and executive/CEO healthcare IT consulting.

Quantifiable outcome

• 30-40% reduction in no-shows with automated appointment reminders via WhatsApp, SMS, and email
• +1 more outcomes

Named customers32 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability10 records

Feature13 records

Scale indicators10 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• Epic Systems: Dominant US inpatient EHR vendor; relevant when Healthray pursues large Indian hospital chains that benchmark global enterprise vendors.
• athenahealth: US-based cloud EHR, practice management and patient engagement platform — overlaps with Healthray's hospital operations and patient engagement suite at the upper end of the market.
• eClinicalWorks: Large US-headquartered EHR/PM vendor with India operations; competes on enterprise hospital deals where Healthray is bidding for larger multi-specialty hospitals.
• NextGen Healthcare: Ambulatory EHR and practice management vendor serving multi-specialty practices; comparable to Healthray's clinic and practice management stack.

Direct peers

• Practo: India-headquartered health SaaS platform offering clinic/hospital management software, EMR, appointment booking and patient-facing apps — directly competing with Healthray across the SMB Indian provider segment.
• HealthPlix: India-focused AI-powered EMR and practice management platform for doctors and small hospitals; overlaps directly with Healthray's clinic and practice management offerings.
• MocDoc: Cloud-based hospital information management system sold to Indian hospitals and labs; competes head-to-head with Healthray's HIMS, EMR, pharmacy and LIMS modules.
• CrelioHealth (formerly LiveHealth): India-based LIMS and diagnostics practice management SaaS; competes with Healthray's Laboratory Information Management System and pathology integrations.
• DocOn (PharmEasy): Doctor-focused digital clinic management and EMR tool within the PharmEasy ecosystem; targets the same Indian SMB practitioner and clinic segment as Healthray.

Emerging players

• Bahmni: Open-source hospital management system used in low-resource settings across South Asia and Africa; competes in the same emerging-market hospital digitisation niche where Healthray is expanding.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/healthray_

Compliance10 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Healthray: Hospital Management Software