Navigator Business Solutions

What Navigator Business Solutions does

Navigator Business Solutions is a privately held Utah corporation founded in 2005 and headquartered in Pleasant Grove (Salt Lake City area), operating as an SAP Gold Partner specializing in cloud ERP implementation, integration, and managed services for mid-market and enterprise customers. The company delivers the full SAP Cloud ERP portfolio — including SAP Cloud ERP (formerly S/4HANA Cloud), SAP Business ByDesign, SAP Business One, and the SAP Business Technology Platform — supplemented by its own intellectual property: the iConnect middleware (providing out-of-the-box Shopify, Magento, WooCommerce, and Amazon integrations) and a family of pre-configured industry solutions branded "Ready Set GROW" for consumer products, research management, and professional services. Navigator has completed more than 500 implementations across all continental US states and every continent globally, with concentrated expertise in Life Sciences (GxP-validated deployments for FDA-regulated customers), Manufacturing, Wholesale & Distribution, and Consumer Products.

The business model combines three revenue streams: SAP software resale and licensing (subscription/recurring, generating partner margins), fixed-price and fixed-scope implementation services, and recurring managed services and customer care contracts. Go-to-market is consultative and relationship-driven, combining direct enterprise field sales with co-selling through the SAP partner ecosystem, channel partnerships with complementary technology vendors (Tipalti, Phoenix DAS), and thought-leadership content marketing. The company has accumulated multiple SAP Pinnacle Awards, including designation as SAP's #1 Cloud Partner in 2015 and SAP Business ByDesign Partner of the Year in 2018 (its fourth Pinnacle Award in five years). With a stated 60+ staff base, founder/management ownership under CEO Chris M. Nielsen, and no disclosed external funding, Navigator is a bootstrapped, profitable services franchise whose growth lever is productizing new offerings — notably SAP GROW/FAST and Business AI in 2026 — to capture fast-growing and AI-modernizing customers beyond its traditional ByDesign base.

Name

Navigator Business Solutions

Legal name

Navigator Business Solutions, Inc.

Website

https://nbs-us.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

101–250 employees

Short description

Navigator Business Solutions is a privately held SAP Gold Partner founded in 2005 that implements, integrates, and supports SAP Cloud ERP systems (Cloud ERP, Business ByDesign, Business One) for mid-market and enterprise customers in Life Sciences, Manufacturing, Distribution, and Consumer Products, with proprietary iConnect middleware and pre-configured industry solutions.

Ownership category

akta.pro rank

Product category

Cloud ERP Implementation and Consulting Services

NAICS

Computer Systems Design Services (541512), Custom Computer Programming Services (541511), Management Consulting Services (54161), Computer Systems Design and Related Services (54151)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Management Consulting Services (8742)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ERP Managed Services & AMS (Application Management) (BPAEAGAB), Enterprise Integration, iPaaS & Middleware Services (API/EDI) (BPAEAGAH), Enterprise Application License Advisory, Vendor Management & Optimization (BPAEAGAO)

Keywords

• Cloud ERP implementation
• SAP consulting services
• Enterprise resource planning
• Cloud ERP software
• ERP system integration

Headquarters

HQ city

Pleasant Grove

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. SAP Software Resale and Licensing: Navigator resells SAP software including SAP Cloud ERP, SAP Business ByDesign, and SAP Business One as an SAP Gold Partner. Revenue is generated through software license fees and subscription arrangements with SAP, with Navigator earning partner incentives and resale margins.
2. Implementation and Consulting Services: Navigator provides end-to-end implementation services including ERP project rescue, optimization services, cloud application management, and ongoing support. These are delivered as fixed-price, fixed-scope engagements or recurring managed services contracts.
3. Ongoing Customer Care and Support: Recurring support contracts providing customer care, training, system administration, and ongoing optimization services to existing clients, generating predictable recurring revenue.

Go-to-market motion3 records

Distribution channels4 records

Marketing channels8 records

Core offering

Navigator Business Solutions is an SAP Gold Partner that resells SAP cloud ERP software (SAP Cloud ERP, SAP Business ByDesign, SAP Business One, SAP Business Technology Platform) and delivers end-to-end implementation, integration, consulting, optimization, ERP rescue, and managed support services. The company layers proprietary technology on top of SAP, including the iConnect middleware for eCommerce integrations and Ready Set GROW prepackaged industry solutions for life sciences, consumer products, professional services, and research management.

Product overview

Navigator Business Solutions is an SAP Gold Partner offering a portfolio of cloud ERP solutions and professional services centered on the SAP ecosystem. The core platform is SAP Cloud ERP (which unified SAP S/4HANA Cloud Public Edition and Private Edition under one brand in 2025), supplemented by the mid-market SAP Business ByDesign and small-business-oriented SAP Business One. The portfolio also includes SAP GROW and SAP GROW Fast as targeted fast-growth tracks. Extensibility is provided through SAP Business Technology Platform (BTP), enabling custom development, integration, and automation. Navigator layers its own intellectual property on top, including the iConnect middleware (providing out-of-box Shopify, Magento, WooCommerce, and Amazon integrations) and industry-specific prepackaged solutions (Ready Set GROW for Consumer Products, Research Management, and Professional Services). Professional services span implementation, cloud application management, ERP optimization, project rescue, and customer care and support.

Differentiator

Problem solved

Functional benefit

Products and services

• SAP Cloud ERP SAP Cloud ERP (formerly SAP S/4HANA Cloud Public Edition) is the core AI-powered, next-generation cloud ERP solution providing scalability, automation, real-time insights, and compliance for mid-market and enterprise organizations. Resold by Navigator as an SAP Gold Partner.
• SAP Business ByDesign SAP Business ByDesign is a mid-market cloud ERP solution covering financials, human resources, supply chain, sales, and customer service, designed for growing organizations. Navigator is an authorized SAP reseller and implementation partner for this product.
• SAP Business One SAP Business One is an ERP solution designed for small businesses, offering a comprehensive set of business management functions for financials, sales, inventory, and operations. Resold by Navigator with cloud migration support.
• SAP Business Technology Platform (BTP) SAP Business Technology Platform enables custom application development, automation, integration, and extensibility of SAP Cloud ERP through App Dev and Automation, Integration Suite, and pre-configured eCommerce, EDI, and shipping integrations. Resold by Navigator.
• SAP GROW SAP GROW is a go-to-market program and ERP offering targeted at fast-growing businesses, providing a structured path to cloud ERP adoption with pre-configured industry best practices.
• SAP GROW Fast SAP GROW Fast is an accelerated implementation track within the SAP GROW program, enabling fast-growing businesses to deploy cloud ERP more quickly.
• iConnect Navigator's proprietary iConnect middleware provides out-of-the-box integrations with Shopify, Magento, WooCommerce, Amazon, and other eCommerce platforms, enabling omni-channel connectivity for SAP Business ByDesign customers.
• Ready Set GROW for Consumer Products Industry-specific prepackaged SAP Cloud ERP solution for consumer products and retail companies, delivered with industry best practices configured by default for faster implementation.
• Ready Set GROW for Research Management Industry-specific prepackaged SAP Cloud ERP solution for research management, configured with industry-specific best practices for research-intensive organizations.
• Ready Set GROW for Professional Services Industry-specific prepackaged SAP Cloud ERP solution for professional services firms, pre-configured with industry best practices for service delivery organizations.
• Implementation Services SAP-certified consulting services for technical and process implementation of SAP Cloud ERP, SAP Business One, and SAP Business ByDesign, including fixed-price, fixed-scope implementations for mid-market and enterprise clients.
• Cloud Application Management Services Managed services for ongoing cloud application management, monitoring, and support to ensure SAP ERP systems remain optimized and aligned with business needs.
• Customer Care and Support Ongoing customer support, training, and service desk to help clients operate efficiently and leverage the full capabilities of their SAP ERP solution.
• ERP Project Rescue Rescue and recovery service for organizations that have suffered from failed or problematic ERP implementations, helping them regroup, reconfigure, and get their system running properly.
• ERP Optimization Services Consulting services to accelerate ERP system benefits, train teams, and optimize business processes to ensure the ERP solution and team are running at peak performance.

Quantifiable outcome

• 500+ ERP implementations delivered worldwide
• +3 more outcomes

Named customers8 records

Segments7 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration11 records

AI capability7 records

Feature5 records

Partnerships

Three partnerships are on record, tiered minor and core.

• TipaltiminorStrategic or Co-development Partner · 9 April 2026Navigator Business Solutions has partnered with Tipalti to promote automated accounts payable (AP) workflows for SAP users. The partnership is being promoted through a joint webinar (April 23) aimed at educating finance teams on automating AP within SAP ERP ecosystems. Navigator serves as the SAP implementation expert while Tipalti provides AP automation technology.
• SAP (as Gold Partner)coreChannel Partner/ Reseller/ DistributorNavigator is an SAP Gold Partner and Cloud Partner with over 20 years of experience. As an authorized SAP reseller and implementation partner, Navigator delivers SAP Cloud ERP, SAP Business ByDesign, and SAP Business One. Navigator has earned multiple SAP Pinnacle Awards (including Partner of the Year in 2018) and was named SAP's #1 Cloud Partner in 2015. SAP refers customers to Navigator for implementation services and co-markets joint solutions.
• CelestronminorGTM or Marketing PartnerCelestron, a telescope manufacturer, partnered with Navigator in 2016 as a prize donor at the SAPPHIRE NOW partner reception hosted by Navigator. This non-transactional marketing partnership involved gifting a NexStar Evolution telescope valued at over $2,000 to a lucky Navigator customer at a client event.

Scale indicators5 records

Recent moves7 records

Expansion highlights6 records

Emerging players

• Slalom Consulting: US consulting firm with a growing SAP Cloud ERP practice focused on mid-market transformations. Comparable to Navigator in targeting growth-stage US mid-market companies, but with broader consulting services and larger scale.

Regional players

• Allgeier (Allgeier Enterprise Services): European SAP partner with SAP Cloud ERP and ByDesign implementation practices. Comparable in product focus to Navigator but primarily serves DACH-region customers rather than US accounts.
• Delaware Consulting: European-headquartered SAP Platinum Partner with strong SAP Cloud ERP, ByDesign, and S/4HANA practices serving manufacturing, consumer products, and life sciences. Comparable to Navigator in vertical specialization but primarily competes in EMEA rather than the US market.

Broad incumbents

• Accenture SAP Practice: World's largest SAP implementation partner with deep SAP Cloud ERP, S/4HANA, and industry solution capabilities across every major vertical and geography. Comparable to Navigator as a SAP partner ecosystem leader but with materially larger bench, geographic reach, and enterprise deal access.
• Perficient (acquired by EQT/Veritas Capital): Large US digital consultancy with established SAP and ERP practices serving mid-market and enterprise customers. Comparable in targeting US mid-market ERP buyers but with broader technology and integration services portfolio.
• Capgemini Invent: Global systems integrator with one of the largest SAP practices worldwide, including SAP Cloud ERP and S/4HANA Cloud implementations across all major verticals. Comparable to Navigator in offering SAP ERP services but competes across enterprise and mid-market with much larger delivery scale.
• itelligence (NTT Data Business Solutions): Global SAP Platinum Partner with deep SAP S/4HANA Cloud and Business ByDesign practices serving mid-market and enterprise customers across multiple continents. Comparable to Navigator in product focus but materially larger in scale and geographic reach.

Direct peers

• Lemongrass Consulting: SAP partner specializing in SAP on hyperscaler cloud (AWS/Azure/GCP) migrations, including S/4HANA Cloud and Business ByDesign. Directly comparable to Navigator in the SAP Cloud ERP implementation space with similar mid-market and vertical specialization focus.
• Rizing: Specialized SAP consulting partner (now part of NTT Data) with deep SAP Cloud ERP and SuccessFactors practices. Directly comparable to Navigator as a mid-market-focused SAP implementation specialist serving similar verticals with similar fixed-scope delivery models.
• Symmetry Corporation: SAP Gold Partner and managed services provider focused on SAP BusinessObjects, analytics, and ERP support. Comparable to Navigator as a US-based mid-market SAP partner delivering implementation plus recurring managed services, with overlapping customer profiles.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/navigatorsap
• YouTubeyoutube.com/c/NavigatorSAP/featured
• Facebookfacebook.com/navigator-business-solutions-sap-gold-partner-245484203508
• LinkedInlinkedin.com/company/navigator-business-solutions

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Navigator Business Solutions