Turning Point

What Turning Point does

Turning Point, Inc. is a private 501(c)(3) nonprofit organization headquartered in Monroe, North Carolina, that delivers integrated crisis, shelter, advocacy, and prevention services to survivors of domestic violence, sexual assault, and child abuse across Union County. Founded in 1985, the organization has evolved from a single crisis line into a multi-program survivor services platform: a 42-bed emergency domestic violence shelter (operating at full 45-bed capacity as reported), the Sexual Assault Resource Center (SARC) with a 24/7 crisis line and hospital accompaniment, and the Tree House Children's Advocacy Center providing forensic interviews and trauma-informed care. SARC and Tree House CAC were absorbed via a July 2015 acquisition, marking the organization's strategic pivot from DV-only to comprehensive abuse survivor services. Prevention and education programs include Empower Me (K-5), Stewards of Children, Teen Dating Violence Prevention, Domestic Violence 101, and Domestic Violence for Employers, delivered through partnerships with Union County Schools and Atrium Health. A social-enterprise arm, Second Chance Stores, operates four thrift boutiques in Monroe, Waxhaw, and Indian Trail, with surplus merchandise generating operating revenue that supplements grants and donations. All direct services to clients are delivered free of charge.

The operating model rests on four revenue streams: federal grants (Administration for Children and Families and FVPSA), foundation and corporate donations (Food Lion Foundation, Tyson, and others), individual giving including stock and cryptocurrency donations, and net proceeds from Second Chance Stores plus annual fundraising events (Turning Point Classic golf tournament, Yellow Brick Road to Healing High Tea). The Board of Directors is chaired by Kelly Barnhardt and led operationally by Executive Director Jessie Lindberg. Geographic reach is single-county (Union County, NC), and the organization holds a de facto monopoly on coordinated DV/SA/child-abuse service delivery in that county, designated as the sole provider with exclusive referral relationships from law enforcement, the Department of Social Services, schools, churches, and healthcare partners. Credibility is supported by a Candid Platinum Seal of transparency and a Charity Navigator four-star rating.

The organization has 11-50 employees supported by volunteers and generates meaningful operating revenue from its social-enterprise retail channel. Recent directional signals include expanding Second Chance Store locations, sustaining corporate donor relationships, and maintaining high occupancy and outcome metrics, all of which indicate a stable, modestly-expanding nonprofit rather than a high-growth enterprise.

Name

Turning Point

Legal name

Turning Point, Inc.

Website

https://turningpointnc.org

Company type

Private

Founded year

1985

Operating status

Operating

Headcount range

11–50 employees

Short description

Turning Point is a Monroe, North Carolina-based nonprofit that provides free, integrated crisis, shelter, counseling, advocacy, and prevention services to survivors of domestic violence, sexual assault, and child abuse across Union County.

Ownership category

akta.pro rank

Product category

Survivor Services (Domestic Violence, Sexual Assault, and Child Abuse)

NAICS

Other Individual and Family Services (624190), Child and Youth Services (624110)

SIC

Services-Social Services (8300)

akta.pro primary industry

Youth Justice, At-Risk Youth & Violence Prevention Nonprofits (BPAGADAM)

Keywords

• Domestic violence services
• Sexual assault support
• Child abuse advocacy
• Survivor crisis shelter
• Community prevention education

Headquarters

HQ city

Monroe

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Donations and Grants: Primary funding from individual donations, corporate donations, foundation grants, and government grants including federal funding from Administration for Children and Families (ACF) and Family Violence Prevention and Services Act (FVPSA). Also receives support from corporate matching gift programs.
2. Second Chance Stores: Thrift boutique operations generating significant operating revenue. Stores sell donated clothing, household goods, furniture, and other items. Survivors can shop for free using vouchers, with all net proceeds supporting programs.
3. Special Events: Annual fundraising events including golf tournaments (Turning Point Classic) and high tea events (Yellow Brick Road to Healing) that generate funds and community engagement.
4. Planned Giving and Stock Donations: Accepts planned giving through bequests and donor advised funds, as well as stock and cryptocurrency donations for ongoing financial sustainability.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels7 records

Core offering

Turning Point is a nonprofit survivor services organization that provides free, comprehensive support to victims of domestic violence, sexual assault, and child abuse in Union County, North Carolina. Core offerings include 24/7 crisis hotlines, a 42-bed emergency shelter, counseling, advocacy, hospital accompaniment, forensic interviews at the Tree House Children's Advocacy Center, prevention education programs, and social enterprise revenue through Second Chance thrift boutiques. All services are provided at no charge to clients regardless of ability to pay.

Product overview

Turning Point operates as a survivor services organization offering an integrated portfolio of programs for survivors of domestic violence, sexual assault, and child abuse. The core offerings include the Comprehensive Domestic Violence Services (with 24/7 crisis line, 42-bed shelter, and advocacy), the Sexual Assault Resource Center (SARC), and the Tree House Children's Advocacy Center. These are complemented by education programs (Empower Me, Stewards of Children, Domestic Violence 101, Domestic Violence for Employers) and the Teen Dating Violence Prevention Program. The organization also operates Second Chance Stores as a social enterprise to generate revenue. Children's programming includes the HERO Program and parenting classes. All services are provided free of charge to clients. The organization acquired SARC and Tree House CAC in July 2015, expanding from its original domestic violence focus to include sexual assault and child abuse services.

Differentiator

Problem solved

Functional benefit

Products and services

• Comprehensive Domestic Violence Services An integrated suite of services for survivors of domestic violence including 24/7 crisis line, safe shelter with 42-bed capacity, transportation coordination, individual and group counseling, survivor advocacy with court accompaniment and safety planning, crisis intervention, and case management for housing, employment, and healthcare needs. Provided free of charge to clients.
• Safe Shelter 42-bed residential shelter facility operating 24/7 with secure access. Serves domestic violence survivors and their children with meals, counseling, and support services.
• Sexual Assault Resource Center (SARC) 24-hour crisis line, hospital accompaniment for survivors of any age, advocacy appointments including court accompaniment, and professional individual and group counseling for sexual assault survivors. All services provided free of charge.
• Tree House Children's Advocacy Center Multi-disciplinary approach to child abuse investigations providing forensic interviews, medical exams with Atrium Health professionals, trauma assessments, advocacy, comprehensive case management, counseling referrals, and ongoing support groups for children and their non-offending caregivers.
• Teen Dating Violence Prevention Program Education program for youth ages 12-18 covering healthy vs. unhealthy relationships, types of dating abuse (physical, emotional/verbal, sexual, digital, stalking), red flags, and safety planning. Includes Teen Talk club establishment support in schools.
• Empower Me Child sexual abuse prevention program for children in grades K-5, typically taught in school environments. Curriculum covers personal body safety, identifying trusted adults, 'uh-oh' feeling recognition, saying no to inappropriate requests, distinguishing secrets vs. surprises, and teaches students they have the right to keep private parts private.
• Stewards of Children Evidence-informed prevention training teaching adults how to prevent, recognize, and react responsibly to child sexual abuse. Designed for organizations serving youth and individuals concerned about children's safety. Features a 5-step approach to protecting children.
• Domestic Violence 101 Educational presentation covering types of abuse, signs and patterns of abuse, unhealthy/abusive relationships, and how to find support. Designed for employers, employees, civic organizations, churches, and the general community at no charge.
• Domestic Violence for Employers Program educating employers about how domestic violence impacts the workplace, best practices, policy implementation, and lawful obligations when faced with domestic violence in the workplace. Provided at no cost to interested community members.
• Second Chance Stores Thrift boutiques providing gently used clothing, household goods, furniture and more. Generate significant operating revenue reducing reliance on grants. Survivors receive vouchers to shop for free. Locations include Monroe Boutique, Waxhaw Boutique, and Indian Trail.
• HERO Program Specialized program for children ages 3-18 who have witnessed domestic violence, enabling them to identify feelings, understand family violence, gain self-esteem, and learn positive anger management, conflict resolution, and safety skills. Six to twelve sessions provided.
• Positive Parenting Program (Triple P) Evidence-based parenting intervention aimed at increasing knowledge, skills, and confidence of parents while reducing mental health, emotional, and behavioral problems in children and adolescents exposed to domestic violence.

Quantifiable outcome

• 98% of clients reported reduced trauma after their Tree House CAC visit
• +1 more outcomes

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core and minor.

• Atrium HealthcoreStrategic or Co-development PartnerHealthcare partner providing medical professionals who conduct complete head-to-toe medical exams on-site at the Tree House Children’s Advocacy Center for child abuse evaluations.
• Club at LongviewminorOthersPrestigious golf club venue hosting the annual Turning Point Classic golf tournament at their Jack Nicklaus Signature Course.
• The Enquirer JournalminorOthersLocal newspaper providing news coverage of Turning Point events, donations, and community impact stories.
• Union County SchoolscoreStrategic or Co-development PartnerPartnership with local schools to deliver Empower Me program to elementary students and Teen Dating Violence prevention programs including Teen Talk clubs.

Scale indicators10 records

Recent moves12 records

Expansion highlights4 records

Direct peers

• SafeHouse Center: Michigan-based domestic violence and sexual assault services organization offering 24/7 crisis line, emergency shelter, counseling, advocacy, and prevention education — a near-direct functional peer with comparable service mix and similar community-based nonprofit structure.
• Safe Horizon: NYC-based victim services organization offering domestic violence shelters, sexual assault response, child advocacy centers, and counseling — a scaled, multi-program comparable to Turning Point's integrated DV/SA/CAC model.
• House of Ruth: Mid-Atlantic domestic violence services organization providing shelter, counseling, advocacy, and community education — a directly comparable integrated service model with comparable scale.
• Compass Center for Women and Families: North Carolina-based nonprofit providing domestic violence and sexual assault services, safety planning, and education programs — comparable in geographic context (NC), service mix, and community-based nonprofit model.
• National Domestic Violence Hotline: National 24/7 crisis line and resource referral service for domestic violence survivors, comparable in offering confidential crisis intervention, safety planning, and resource connection that Turning Point provides locally.
• Harbor House of Central Florida: Central Florida domestic violence shelter and advocacy organization providing emergency shelter, counseling, and community education — comparable in integrated service model, scale, and sole-community-provider positioning.
• RAINN (Rape, Abuse & Incest National Network): Largest anti-sexual violence organization in the US operating the national sexual assault hotline, directly comparable to Turning Point's Sexual Assault Resource Center in providing crisis response, hospital accompaniment advocacy, and survivor support.

Broad incumbents

• YWCA USA: National nonprofit network offering domestic violence services, sexual assault response, and racial justice programs across hundreds of local chapters — a broader incumbent providing many of the same survivor services at greater scale.
• National Children's Alliance: National accrediting body and membership association for Children's Advocacy Centers including Tree House CAC's model of multidisciplinary child abuse investigation — comparable as the umbrella framework for Turning Point's child abuse services.

Others

• Goodwill Industries International: National nonprofit social enterprise operating thrift retail stores to fund workforce development and community programs — directly comparable to Turning Point's Second Chance Stores thrift boutique social enterprise revenue model.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/turningpointuc
• Facebookfacebook.com/TurningPointUC
• LinkedInlinkedin.com/company/turningpointinc
• Instagraminstagram.com/turningpointuc

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Turning Point