Valiant

What Valiant does

Trackforce (operating under Valiant) is an enterprise security workforce management SaaS provider that sells to two primary buyer segments: corporate security departments inside large organizations and contract security guard service firms. Its platform unifies guard touring, mobile patrol, scheduling, payroll preparation, invoicing, incident reporting, command center oversight, and business intelligence into a single system delivered through three sub-brands — TrackTik, GuardTek and Silvertrac — alongside the newer ReportPro AI incident reporting capability.

The technology foundation is an API-first, AWS-hosted multi-region cloud platform offering 99.9% uptime SLA, local data residency in the US, Canada and EU, and open APIs that connect to ERP, CRM, case management, biometric, drone and robotics systems. The company holds ISO 27001, SOC 2 and GDPR certifications and supports 55+ languages across 50+ countries, with a quoted base of 560k+ active users and 200k+ secured sites.

The business model is annual subscription SaaS sold through a direct enterprise field-sales and inside-sales motion with quote-based pricing. Marketing emphasizes thought leadership through benchmark reports, webinars, case studies and the Trackforce Academy certification program. Customer evidence spans aerospace and defense (Airbus, Safran), financial services (HSBC, BNP Paribas), real estate (JLL, Indigo), retail (IKEA), luxury and cultural (Louvre, Christie's, Dior), hospitality (Mandarin Oriental, Center Parcs), automotive (Renault), and large security service providers (Garda World, PalAmerican, Paragon).

Name

Valiant

Legal name

Trackforce

Website

https://valiant.com

Company type

Private

Founded year

1983

Operating status

Operating

Headcount range

251–500 employees

Short description

Valiant (Trackforce) provides enterprise security workforce management SaaS through the TrackTik, GuardTek and Silvertrac platforms, serving corporate security departments and contract guard firms with guard touring, scheduling, payroll, incident reporting, and AI-assisted compliance across 50+ countries.

Ownership category

akta.pro rank

Product category

Security Workforce Management Software

NAICS

Computer Systems Design and Related Services (54151)

SIC

Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

Emergency Response Team (ERT) Staffing & Incident Management Support (BPABANAD)

Keywords

• Security workforce management
• Guard tour software
• Incident reporting platform
• Mobile patrol software
• Security operations software

Headquarters

HQ city

Woodbury

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Marketing or Sales, Operations

Revenue model

1. Security Workforce Management Software: Subscription-based SaaS platform providing security guard management, patrol operations, scheduling, payroll, and incident reporting capabilities. Sold as enterprise solutions to security firms and corporate security departments. Revenue derived from software licenses and platform access fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels8 records

Core offering

Valiant (operating as Trackforce) provides security workforce management software that enables security teams to manage guard operations, mobile patrols, scheduling, payroll preparation, and incident reporting from a unified platform. The flagship platforms TrackTik and GuardTek serve enterprise corporate security departments and contract security service providers across 50+ countries, complemented by the Silvertrac brand. AI-powered ReportPro AI delivers intelligent incident reporting with automated compliance tracking, and an open API ecosystem integrates with ERP, CRM, case management, biometric, drone, and robotics systems.

Product overview

Trackforce (Valiant) offers a unified platform-plus-modules architecture for security workforce management through its award-winning products TrackTik and GuardTek, along with Silvertrac. The core platforms connect people and processes across security operations, enhanced by modular components including Security Operations (guard tour checkpoints, mobile patrol, dispatch, incident reporting), Business Administration/Back Office Suite (scheduling, payroll, invoicing), Guard Management, Mobile Patrol, Command Center, and Business Intelligence. The company also offers AI-powered capabilities through ReportPro AI for intelligent incident reporting, and supports enterprise organizations and security service providers with integrations to ERP, CRM, Case Management, Biometric Technology, and Drones/Robotics systems via an open API ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• TrackTik: Security guard software and workforce management platform for enterprise organizations and security service providers
• GuardTek
• Silvertrac
• Trackforce Academy
• ReportPro AI

Products and services

• TrackTik Award-winning security workforce management platform enabling security teams to operate smarter by connecting people and processes across guard management, scheduling, payroll, billing, mobile patrol, and incident reporting.
• GuardTek Award-winning security guard software platform providing security patrol software and security guard reporting, designed to streamline all aspects of security operations with adaptable workflows and custom modules.
• Silvertrac Security software product supported by Trackforce, offering incident reporting and security guard tour capabilities.
• ReportPro AI AI-powered innovation for intelligent incident reporting that eliminates manual burdens while enhancing accuracy and accountability in security operations with automated compliance tracking.
• Trackforce Academy Certification and training program offering verified credentials for TrackTik skills, with online product training available for iOS and Android platforms and limited-time pricing under $50.

Quantifiable outcome

• 99.9% uptime SLA ensuring uninterrupted security operations
• +4 more outcomes

Named customers27 records

Segments11 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

AI capability3 records

Feature8 records

Partnerships

Three partnerships are on record, tiered core.

• ERP SystemscoreTechnology or IntegrationOpen API ecosystem enables integration with Enterprise Resource Planning systems, allowing security data to flow into broader business operations and financial systems.
• CRM PlatformscoreTechnology or IntegrationIntegration capabilities with Customer Relationship Management platforms enabling security operations to connect with client management and sales workflows.
• Security Industry AssociationscoreOthersTrackforce partners with key security industry associations across the globe for industry standards development, networking, and market positioning.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Kaseware: Kaseware provides a security operations management platform for corporate security and law enforcement, with incident management, investigations, and intelligence workflows — directly overlapping Trackforce's security operations and incident reporting modules.
• Resolver (Kroll): Resolver (owned by Kroll) offers incident management, risk, and security operations software used by corporate security and compliance teams, directly competing with Trackforce's incident reporting and compliance tracking capabilities.
• D3 Security: D3 Security provides a security orchestration, automation, and response (SOAR) platform for physical security operations and incident management, with overlap to Trackforce's Command Center and incident reporting modules.
• Noggin (Resilience): Noggin provides integrated business continuity, incident, and security operations software, competing in the same enterprise security operations and incident management category as Trackforce.
• Riskonnect: Riskonnect offers integrated risk management, security, and compliance software with incident management capabilities, addressing a similar buyer (corporate security and risk leaders) as Trackforce.
• Deputy: Deputy is a workforce management platform for shift-based and hourly workforces, including scheduling, time tracking, and mobile operations — directly competitive with Trackforce's scheduling, mobile patrol, and back-office workforce modules for guard companies.
• WorkJam: WorkJam provides a frontline workforce management platform with scheduling, task management, and communication for shift-based employees, with overlap to Trackforce's guard management and mobile operations capabilities.

Broad incumbents

• Genetec: Genetec provides a unified security operations platform spanning video surveillance, access control, and intrusion — a broader incumbent whose operations portfolio increasingly overlaps Trackforce's security operations, command center, and incident reporting functionality.
• Honeywell Building Technologies: Honeywell's Building Technologies business offers security, access control, and building operations software, competing in adjacent corporate security and facility management workflows where Trackforce's customers operate.
• ServiceNow: ServiceNow's workflow and operations platform is expanding into security operations, field service, and HR service delivery; while not a direct specialist, it represents a long-term competitive threat to dedicated security workforce management platforms like Trackforce.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/valiantsoftware
• Facebookfacebook.com/valiantsolutions

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries3 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Valiant