Kaseware
Kaseware is a Denver-area SaaS company that provides investigative case management software to law enforcement, intelligence agencies, fusion centers, and corporate security teams. Founded by former FBI Special Agents who built Sentinel, the platform unifies case management, operations, and analytics with link analysis, geospatial tools, OSINT, and AI services.
- Company typePrivate
- Founded2015
- HeadquartersDenver, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Kaseware does
Kaseware is a private, U.S.-incorporated software company headquartered in Greenwood Village, Colorado, that builds an investigative case management platform for law enforcement, intelligence agencies, fusion centers, corporate security teams, and select adjacent verticals such as education and Offices of Inspectors General. The company was founded in 2015-2016 by former FBI Special Agents who previously built Sentinel, the FBI's case management system still in use today, and is currently backed by The Riverside Company as a portfolio platform with OSINT Combine as its first add-on acquisition announced in November 2025.
The platform is built on a graph database architecture and hosted on Microsoft Azure, integrating case management, operations, and data analytics in a single system. Core modules include investigative case management (search and query, incident, document, records, evidence, and task management), operations (reporting and dashboards, administrative controls, APIs, mobile, dispatch), and data and analytics (link analysis, geospatial analysis, AI services, intelligence). AI features—Vision, Translator, Speech-to-text, OCR, and entity extraction—are layered via Azure AI and available primarily in the higher-tier Connections and Enterprise plans. The platform supports open-source intelligence workflows through built-in integrations with ShadowDragon, LifeRaft, and the merged OSINT Combine / NexusXplore product, and offers a comprehensive GraphQL API with native integrations to Splunk, LDAP, and business intelligence tools.
Kaseware generates revenue primarily through subscription-based SaaS licensing on a per-user, per-month basis across four tiers (Essentials at $102, Insights at $158, Connections at $216 per user per month, and a custom-priced Enterprise tier), supplemented by professional services, data migration, and 24/7 support add-ons. The go-to-market is consultative enterprise field sales staffed by former investigators, supported by government procurement vehicles including the GSA Schedule, NASPO ValuePoint, Carahsoft, and Michigan's MiDeal. The company holds CJIS, SOC 2 Type II, ISO 27001, ISO 27701, NIST 800-53, and TX-RAMP certifications, claims penetration of 30%+ of national fusion centers, presence across all 50 U.S. states and multiple continents, and a 100% customer retention rate.
Kaseware firmographics
Firmographics- Name
- Kaseware
- Legal name
- Kaseware Inc.
- Website
- https://kaseware.com
- Company type
- Private
- Founded year
- 2015
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Kaseware is a Denver-area SaaS company that provides investigative case management software to law enforcement, intelligence agencies, fusion centers, and corporate security teams. Founded by former FBI Special Agents who built Sentinel, the platform unifies case management, operations, and analytics with link analysis, geospatial tools, OSINT, and AI services.
- Ownership category
- akta.pro rank
Kaseware industry classification
Industry- Product category
- Investigative Case Management Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Records Management, Information Governance & Retention (BPAEAPAO)
- akta.pro secondary industries
- Enterprise Search, Indexing & Content Discovery (HDAEAGAH), Compliance, GRC Workflow & Audit Automation Platforms (HDAEAHAL), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where Kaseware is headquartered
LocationHeadquarters
- HQ city
- Denver
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Kaseware business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Infrastructure, Operations
Revenue model
- Subscription Software (Per-User SaaS): Kaseware generates revenue primarily through subscription-based SaaS licensing with per-user pricing across four tiers (Essentials, Insights, Connections, Enterprise). Volume discounts are available as teams grow. All subscriptions include standard support, system updates, guided implementation, and hands-on training.
- Professional Services: Implementation, configuration, business analysis, reporting, training, and change management services provided by former investigators and law enforcement experts. Professional services are included in some tiers and available as add-on offerings for tailored needs.
- Data Migration Services: One-time data migration service prices for transitioning from legacy systems to the Kaseware platform. Data can be exported seamlessly from the platform in multiple formats post-implementation.
- Enhanced and 24/7 Support: Enhanced and 24/7 support options are available at additional cost for organizations requiring round-the-clock coverage, particularly Connections and Enterprise-tier customers.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Kaseware Essentials — Case, dispatch, and process management for organizations starting out |
| Per seat | Monthly | Kaseware Insights — Advanced investigations management and analytics |
| Per seat | Monthly | Kaseware Connections — Integrated end-to-end platform (most popular) |
| Per seat | Multi-year contract | Kaseware Enterprise — Enterprise security and safety operating system with full customization |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels7 records
Kaseware product offering
Product offeringCore offering
Kaseware develops and sells a cloud-based investigative case management software platform used by law enforcement, intelligence agencies, fusion centers, and corporate security teams. The platform centralizes leads, cases, tips, evidence, persons of interest, and analytics into a single configurable system that supports multi-agency collaboration and investigations. It is sold primarily as a per-seat SaaS subscription to government agencies and Fortune 100 corporate security organizations.
Product overview
Kaseware offers a unified investigation management platform architecture consisting of four subscription tiers (Essentials, Insights, Connections, Enterprise) plus add-on modules and professional services. The core Kaseware Platform provides investigative case management, operations, and data analytics capabilities that work together as an integrated system. Key modules include AI Services (Vision, Translator, Speech-to-text, OCR, Entity Extraction), Link Analysis, Geospatial Analysis, OSINT Software, Public Portal, and Mobile App. Following the November 2025 merger with OSINT Combine, the platform now includes AI-enabled OSINT capabilities through the NexusXplore platform. Professional Services provides implementation, training, and ongoing support.
Differentiator
Problem solved
Functional benefit
Products and services
- Kaseware Investigative Case Management Platform
Quantifiable outcome
- 30%+ of the nation's fusion centers use Kaseware
- +3 more outcomes
Companies that use Kaseware
Customer profileNamed customers5 records
Segments6 records
Ideal customer profiles2 records
Kaseware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration12 records
AI capability10 records
Feature9 records
Kaseware partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core, strategic and minor.
- OSINT CombinecoreKaseware and OSINT Combine announced a merger on November 4, 2025, creating a unified investigation platform integrating OSINT software and case management. The merger aims to enhance capabilities such as data collection, analysis, and documentation for security and law enforcement agencies globally. OSINT Combine is an Australian-based provider of open-source intelligence software and NexusXplore, an AI-enabled OSINT platform. This was The Riverside Company's first add-on investment to its Kaseware portfolio.
- Microsoft AzurecoreMicrosoft Azure provides cloud infrastructure for Kaseware's platform, enabling AI capabilities, scalability, and cloud adoption. Kaseware's AI services are embedded via Microsoft Azure, and Azure cloud options are offered as part of the platform's hosting options.
- ShadowDragonstrategicShadowDragon OSINT capabilities are integrated with Kaseware, providing breach data, dark web intelligence, and cyber intel to enhance investigations.
- CarahsoftstrategicCarahsoft is a government IT solutions distributor that makes Kaseware available to federal, state, and local government customers through its procurement network.
- GSA (General Services Administration)strategicKaseware is available on the GSA Schedule, enabling federal agencies to procure the platform through pre-approved government contracting channels.
- NASPO ValuePointstrategicNASPO ValuePoint (Cloud Solutions 2016-2026) enables state government agencies to procure Kaseware through the organization's cloud solutions purchasing program.
- MiDeal (Michigan)minorMichigan's MiDeal extended purchasing program enables Michigan state and local agencies to procure Kaseware through the state's approved purchasing vehicle.
- Global System IntegratorsminorKaseware partners with several global system integrators as well as local service providers for deployment, configuration, and implementation services. Compatibility determined by region, deployment preferences, and hosting requirements.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Kaseware competitors and assessment
Company assessmentBroad incumbents
- Palantir Technologies: Palantir's Foundry and Gotham platforms support intelligence, investigative, and case-analytics workflows for law enforcement and intelligence agencies. It competes for the data-and-analytics layer of Kaseware's platform.
- Motorola Solutions: Motorola Solutions' commandCentral suite spans CAD, RMS, analytics, and evidence management for public safety. As a large incumbent with bundled hardware and software, it competes broadly with Kaseware's investigative and case management modules.
- Axon Enterprise: Axon (formerly TASER) offers body cameras, digital evidence management (Evidence.com), and records/case management through Axon Records. Its evidence and case workflows overlap with Kaseware's investigative modules.
Emerging players
- Magnet Forensics: Magnet Forensics (now part of Grayshift) focuses on digital forensics and evidence review for law enforcement. It overlaps with Kaseware's evidence management, chain-of-custody, and investigative workflows.
- Relativity (RelativityOne): Relativity provides e-discovery and investigative data review used in fraud, regulatory, and law enforcement matters. Its document analytics and review capabilities overlap with Kaseware's case and document management modules.
Direct peers
- Mark43: Mark43 provides cloud-native public safety software, including RMS, CAD, and analytics for law enforcement agencies. It is the most direct competitor to Kaseware's case management and records management offering for U.S. police departments.
- PenLink: PenLink provides investigative and intelligence analysis software for law enforcement, including link analysis and OSINT collection. It is a close peer in the investigative analytics space where Kaseware competes.
- Versaterm: Versaterm delivers computer-aided dispatch, records management, and investigative software to public safety agencies. Like Kaseware, it targets law enforcement and government buyers with integrated case management workflows.
- CentralSquare Technologies: CentralSquare provides public sector software including RMS, CAD, and investigative case management for police, sheriff, and other government agencies. It competes with Kaseware for both local and state law enforcement deployments.
Others
- ShadowDragon: ShadowDragon provides OSINT and dark web monitoring tools that are integrated into Kaseware. As a tightly coupled technology partner and adjacent OSINT vendor, it serves many of the same investigative use cases.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Kaseware social profiles
Digital presenceKaseware compliance and trust
Trust signalCompliance7 records
Kaseware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Kaseware leadership team
Management profileNumber of profiles
Profiles2 records
Kaseware subsidiaries and ownership
Company hierarchySubsidiaries1 record
Kaseware funding detail
Funding detailFunding overview
Funding rounds3 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Kaseware M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Kaseware
What does Kaseware do?
Kaseware develops and sells a cloud-based investigative case management software platform used by law enforcement, intelligence agencies, fusion centers, and corporate security teams. The platform centralizes leads, cases, tips, evidence, persons of interest, and analytics into a single configurable system that supports multi-agency collaboration and investigations. It is sold primarily as a per-seat SaaS subscription to government agencies and Fortune 100 corporate security organizations.
Is Kaseware a public or private company?
Kaseware is a private company. It is classified as private equity controlled and is currently operating.
When was Kaseware founded?
Kaseware was founded in 2015. It employs 51 to 100 people.
Where is Kaseware based?
Kaseware is headquartered in Denver, United States, in the North America region.
How does Kaseware make money?
Four revenue lines are on record. Subscription Software (Per-User SaaS) is the primary driver. The others are professional Services, data Migration Services and enhanced and 24/7 Support.
Who are Kaseware's main competitors?
Broad incumbents on record are Palantir Technologies, Motorola Solutions and Axon Enterprise. Emerging players are Magnet Forensics and Relativity (RelativityOne). Direct peers are Mark43, PenLink, Versaterm and CentralSquare Technologies. ShadowDragon is listed as an others.
Does Kaseware have an API?
Yes. Kaseware provides a comprehensive GraphQL API that allows internal IT teams or trusted partners to develop custom integrations. The API includes training documents and four hours of API training for developers. Key API capabilities include searching and ingesting log analysis data from Splunk, searching and ingesting directory data from LDAP, accessing GraphQL API with documentation, and performing advanced SQL-enabled and ETL configuration for report creation. The platform supports data sharing, multi-tenant dispatch, and shared reporting through the API. Developer documentation is at www.kaseware.com/integrations.
What industry is Kaseware in?
Kaseware's product category is Investigative Case Management Software. Its primary akta.pro industry code is BPAEAPAO, Records Management, Information Governance & Retention, with a secondary code of HDAEAGAH, Enterprise Search, Indexing & Content Discovery. Its NAICS code is 5132 and its SIC code is 7372.