What Technology Integration Group does

Technology Integration Group (legal name PC Specialists, Inc.) is a US-headquartered IT solutions provider that delivers integrated hardware/software procurement, managed services, and infrastructure consulting to enterprise, mid-market, small business, education, and federal/state/local government customers. Founded in 1982 in San Diego, CA and now operating as a wholly-owned subsidiary of Converge Technology Solutions Corp. (TSX:CTS) following the August 2022 US$74.0 million acquisition, TIG maintains 20+ offices across the US, Canada, and China and reports serving customers in 70 countries. Its core offerings span data center virtualization, storage, servers, networking, security, cloud computing, unified communications, big data analytics, DevOps, B2B integration, managed print, and ISO 9001:2008-certified contract manufacturing. The product stack includes proprietary B2B e-commerce integration sites (stocked with up to 170,000 products and reducing delivery times by up to 50%), SAS 70 Type II-certified hosting, VMware Master Services Competency in Data Center Virtualization, and an ML-enabled Secure Operations Center for 24x7 monitoring.

Name

Technology Integration Group

Legal name

PC Specialists, Inc.

Website

https://tig.com

Company type

Private

Founded year

1982

Operating status

Operating

Headcount range

101–250 employees

Short description

Technology Integration Group is a US-based IT solutions provider offering hardware/software procurement, managed services, and infrastructure consulting to enterprise, government, education, and SMB customers across North America and internationally, now operating as a subsidiary of Converge Technology Solutions Corp.

Ownership category

akta.pro rank

Product category

IT Infrastructure Services and Managed IT Solutions

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Systems Integration & Implementation Services (BPAEAAAB)

akta.pro secondary industries

Network, Infrastructure & Data Center Integration (BPAEAAAK), System Integration & Connectors (BPAMAOAC), Collaboration & Productivity Platforms (M365/Google Workspace, Email, Chat/Meetings) (BPAEAIAD)

Keywords

• IT infrastructure services
• Managed IT services
• IT value-added reseller
• Contract manufacturing IT
• Enterprise network security

Headquarters

HQ city

San Diego

HQ country

United States

HQ region

North America

Offices15 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Supply Chain

Revenue model

1. Software and Hardware Procurement: TIG resells products from numerous manufacturers across 800+ product lines. Revenue generated from product sales with competitive pricing and volume-based discounts. TIG operates as a value-added reseller with logistics support from 15 national distribution centers.
2. Professional Services: Managed services including consulting, technical staffing, help desk solutions, IT outsourcing, hosting (SAS 70 Type II certified), asset management, and IT manager services for SMBs. Services include network design, implementation, and project management.
3. Contract Manufacturing Services: TIG-CM provides contract manufacturing of current and end-of-life products, assembly of electronic/mechanical/computer products, turn-key production, kitting operations, instant response manufacturing, and finished goods distribution. ISO 9001:2008 certified.
4. B2B E-Commerce Integration: Custom B2B integration sites for procurement automation. TIG builds custom sites stocked with up to 170,000 products. Reduces delivery times up to 50%.
5. Managed Print Services: Managed print solutions to reduce printing expenditures, optimize product placement, and improve environmental sustainability. Includes complete analysis of printing requirements and document device management.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Technology Integration Group is a single-source IT solutions provider delivering managed services, professional consulting, and hardware/software procurement for enterprise, government, education, and mid-market organizations. Its portfolio covers the full infrastructure lifecycle — discovery assessments, virtualization and storage design, network and security architecture, unified communications, cloud migration, DevOps enablement, big data analytics, managed print, and ISO 9001:2008 certified contract manufacturing — supported by 15 national distribution centers and proprietary B2B e-commerce procurement integration.

Product overview

Technology Integration Group (TIG) is a premier IT solutions provider offering an integrated portfolio of managed services and technology solutions. The core offerings include Managed Services (hosting, outsourcing, technical staffing, service desk, asset management), Lifecycle Services, Discovery Assessments, Managed Print, and B2B Ecommerce Capabilities. These are supported by specialized technology focus areas including Virtualization/Storage/Servers (VSS), Security Strategy, Big Data and Business Analysis, Enterprise Network, Communications Advantage, DevOps Strategy, B2B Integration, and Managed Print. TIG also provides enterprise-level services including IT Consulting, Storage Management, Security Solutions, and Contract Manufacturing Services. The company serves commercial (enterprise, mid-market, small business), state/local government, education (K-12, higher education), federal government, and international markets across North America, Canada, and China.

Differentiator

Problem solved

Functional benefit

Products and services

• Managed Services Comprehensive IT infrastructure management including SAS 70 Type II certified data center hosting, IT outsourcing, technical staffing, HDI-certified service desk, asset management, and the My IT Manager service for small and mid-sized businesses.
• Lifecycle Services End-to-end lifecycle management for IT infrastructure assets from initial procurement through deployment, operation, and end-of-life disposal, targeted at enterprises managing large, distributed IT estates.
• First Step Discovery Assessments Initial assessment engagements that evaluate a customer's current IT environment and identify optimization opportunities, used as an entry point for larger managed services or transformation engagements.
• Managed Print Services Managed print solutions that analyze and optimize the customer's printing environment to reduce printing costs (typically 20-30%), improve printer utilization, optimize device placement, and advance environmental sustainability. Delivered through subsidiary Itex Managed Print, Inc.
• B2B E-Commerce Integration Custom B2B e-commerce integration sites built for enterprise customers, stocked with up to 170,000 products, integrated with procurement systems (Ariba, Commerce One, PeopleSoft, Oracle, SciQuest, Exostar) using cXML, EDI, xCBL, XML, and OCI standards, and reducing delivery times by up to 50%.
• Security Solutions and Security Strategy End-to-end enterprise security services including security policy development (HIPAA, GLBA, Sarbanes Oxley, CA 1386), architecture analysis, vulnerability assessments, penetration testing, VPN/SSL-VPN, firewall management, identity and access management, anti-virus, IDS/IDP, anti-spam, and a Secure Operations Center using machine learning for 24x7 monitoring.
• Virtualization, Storage, and Servers (VSS) Data center virtualization practice delivering assessments, design, implementation, support, training, and managed services for VMware-based virtualization, hyperconverged infrastructure, storage (SAN/iSCSI, NAS, Hierarchical Storage Management), and server consolidation.
• DevOps Strategy and Maturity Assessment DevOps transformation services including a maturity assessment tool that scores an organization across IT process, development methodologies, tools, automation, business alignment, and cultural integration, plus implementation of flexible development on hyperconverged infrastructure and container technology.
• Big Data and Business Analysis Big data and analytics services using Exploratory Data Analysis (EDA) to summarize data characteristics with visual and statistical methods, uncover structure, extract important variables, detect outliers and anomalies, test assumptions, and develop parsimonious predictive models.
• Enterprise Network Services Network infrastructure services including server analysis, network traffic analysis, architecture planning for switches, routers, and wireless, plus backup procedures for enterprise and mid-market customers.
• Communications Advantage Unified communications and collaboration services including VPN/Security, MPLS, SIP trunking, PBX systems, Internet access, audio/video conferencing, web hosting, collocation, and hosted voice solutions.
• IT Consulting Services IT consulting engagements covering business continuity and disaster recovery planning, infrastructure management, and operating system management across Windows, UNIX, and Linux platforms.
• Contract Manufacturing Services (TIG-CM) ISO 9001:2008 certified contract manufacturing of electronic, mechanical, and computer products, including low-volume quick-turn assembly, turn-key production, kitting operations, instant response manufacturing, and finished goods distribution from Louisville, Colorado.
• Hardware and Software Procurement (Value-Added Resale) Value-added resale of hardware and software products across 800+ manufacturer product lines, with fulfillment from 15 national distribution centers, competitive pricing, volume-based discounts, and direct integration with the shop.tig.com e-commerce storefront.

Quantifiable outcome

• Reduced product delivery times up to 50% through B2B e-commerce automation
• +2 more outcomes

Named customers4 records

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability2 records

Feature4 records

Partnerships

One partnership is on record.

• Converge Technology Solutions Corp.coreStrategic or Co-development Partner · 2 August 2022Converge Technology Solutions Corp. completed acquisition of PC Specialists, Inc. d/b/a Technology Integration Group. TIG became part of Converge's portfolio of companies, which includes Corus Group, Northern Micro, Becker-Carroll, Key Information Systems, BlueChip Tek, Lighthouse Computer Systems, and many others. TIG's 20+ offices across North America strengthen Converge's presence in US and Canada markets.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• CDW Corporation: CDW is a large, publicly traded value-added reseller and IT solutions provider serving enterprise, government, and education customers across hardware, software, and integrated services. It is directly comparable to TIG in product breadth, vendor portfolio, and customer segments.
• Insight Enterprises: Insight is a publicly traded global IT solutions and systems integrator combining hardware/software procurement with managed services. Its Solutions segment overlaps almost entirely with TIG's mix of enterprise, public sector, and education engagements.
• SHI International: SHI is a large, privately held IT solutions provider offering hardware/software procurement, integration, and managed services to enterprise, public sector, and education markets. Its scale, vendor breadth, and customer mix closely mirror TIG's positioning.
• World Wide Technology (WWT): WWT is a privately held technology solutions provider with deep systems integration, supply chain, and managed services capabilities serving enterprise and public-sector clients. It is comparable to TIG in infrastructure integration, procurement scale, and data center focus.
• Connection: Connection is a publicly traded IT solutions provider delivering hardware, software, and services to enterprise, public sector, and SMB customers. Its mid-market orientation and breadth of managed services are highly comparable to TIG's commercial/government mix.
• ePlus Technology: ePlus is a publicly traded IT solutions and managed services provider combining procurement, systems integration, and lifecycle services. Its customer mix and infrastructure-led services portfolio align closely with TIG's.
• Presidio: Presidio is a privately held (BC Partners) IT solutions provider offering digital infrastructure, cloud, and managed services to enterprise and mid-market customers. It is directly comparable to TIG in systems integration and managed services delivery.

Regional players

• Computacenter: Computacenter is a UK-listed IT solutions provider with growing North American operations. Its enterprise IT procurement, deployment, and managed services model is closely comparable to TIG, though its primary geographic strength is Europe.

Broad incumbents

• Optiv Security: Optiv is a large, privately held cybersecurity solutions integrator offering advisory, integration, and managed security services. It is comparable to TIG's security solutions portfolio but specializes narrowly in security rather than full-stack IT integration.

Emerging players

• Zones Inc. Zones is a smaller IT solutions provider focused on enterprise hardware/software procurement, lifecycle services, and managed services. It competes with TIG in the mid-market and public-sector space but at meaningfully smaller scale.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Technology Integration Group