Xyleme
- Company typePrivate
- Founded2004
- HeadquartersDenver, United States
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
Xyleme firmographics
Firmographics- Name
- Xyleme
- Legal name
- MadCap Software, Inc.
- Website
- https://xyleme.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
Xyleme industry classification
Industry- Product category
- Technical Documentation & Content Management Software
- NAICS
- Software Publishers (5132), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Standards, Packaging & Interoperability Tools (SCORM/xAPI/cmi5/LTI) (EDAFAHAH)
- akta.pro secondary industries
- Content Conversion, Digitization & LMS/SCORM/xAPI Packaging (EDAGAKAL), AI Application Enablement Platforms (Copilot/Agent Frameworks, SDKs) (HDAEANAJ)
Keywords
Where Xyleme is headquartered
LocationHeadquarters
- HQ city
- Denver
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Xyleme business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Software Subscriptions: SaaS subscription model for cloud-based platforms (MadCap Flare Online, IXIA CCMS SaaS) with tiered pricing based on features and team size.
- Perpetual License: On-premises deployment options with perpetual licensing for MadCap Flare and other authoring tools.
- Translation Services: MadTranslations branded localization and translation services leveraging local translators.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Enterprise tier with full platform access |
| One time/ perpetual license | Multi-year contract | On-premises perpetual license option |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels11 records
Xyleme product offering
Product offeringCore offering
Xyleme (now operating as MadCap Software, Inc.) provides a unified content governance and AI-readiness platform built around a DITA-native component content management system. The offering combines topic-based technical authoring, workforce training authoring, and a centralized AI-powered delivery hub that publishes content to web, print, mobile, LMS, portals, support systems, and AI assistants from a single source. It sells both cloud SaaS subscriptions and perpetual on-premises licenses of these authoring and content management products.
Product overview
MadCap Software (formerly Xyleme) is a unified content governance and AI-readiness platform offering a suite of four interconnected products: MadCap Flare (technical documentation authoring), MadCap IXIA CCMS (enterprise DITA component content management), MadCap Create (workforce training authoring), and MadCap Syndicate.AI (central delivery hub for multi-channel content distribution). The platform is designed as one connected ecosystem from authoring through delivery, enabling customers to author once and deliver everywhere across web, print, mobile, LMS, portals, and AI surfaces. Additional products include MadCap Lingo for translation/localization and MadCap Contributor for SME review workflows.
Differentiator
Problem solved
Functional benefit
Brands
- MadCap Flare: The World's #1 Technical Authoring Platform for technical documentation, help systems, and knowledge bases with topic-based authoring and multi-format publishing.
- MadCap IXIA CCMS
- MadCap Create
- MadCap Syndicate.AI
- MadCap Flare Online
- MadTranslations
Products and services
- MadCap Flare
- MadCap Flare Online
- MadCap IXIA CCMS
- MadCap Create
- MadCap Syndicate.AI
- MadCap Lingo
- MadCap Contributor Browser-based review and editing tool for subject matter experts (SMEs) to collaborate on content review within the MadCap authoring workflow.
- MadTranslations
Quantifiable outcome
- 53% reduction in content development costs
- +3 more outcomes
Companies that use Xyleme
Customer profileNamed customers24 records
Segments6 records
Ideal customer profiles3 records
Xyleme technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration4 records
AI capability4 records
Feature9 records
Xyleme partnerships and signals
Strategic signalScale indicators5 records
Recent moves6 records
Expansion highlights5 records
Xyleme competitors and assessment
Company assessmentDirect peers
- Heretto: Heretto is a cloud-native CCMS for structured content with API-first delivery and DITA support, competing directly with MadCap IXIA CCMS. Targets similar enterprise use cases including software documentation, API docs, and knowledge management.
- Zoomin: Zoomin is a technical content delivery platform that unifies product documentation, knowledge bases, and support content with personalization and analytics. Directly competes with MadCap Syndicate.AI for unified documentation delivery and self-service support deflection.
- Paligo: Paligo is a cloud-native CCMS purpose-built for DITA/XML structured authoring with component-based content reuse and multi-channel publishing. Directly competes with MadCap IXIA CCMS and Flare Online for technical documentation and learning content customers.
- RWS (Tridion Docs): RWS owns Tridion Docs (formerly IXIASOFT and SDL structured content products), a direct DITA CCMS competitor serving regulated industries. Also competes in localization/translation services against MadTranslations. Closest direct peer in the structured content management space.
- Oxygen XML Editor: Syncro Soft's Oxygen XML Editor is a leading DITA and XML authoring tool used by technical documentation teams. Directly competes with MadCap Flare and MadCap IXIA CCMS in the structured authoring space, especially among technical writers.
Broad incumbents
- Adobe: Adobe offers FrameMaker and RoboHelp for technical authoring plus Adobe Experience Manager for enterprise content management. As a broad incumbent, Adobe overlaps with MadCap's technical documentation and CCMS capabilities but as part of a much wider digital experience portfolio, not specialized in DITA-native CCMS.
- Contentful: Contentful is a headless CMS platform used by enterprises for structured content delivery across digital channels. Competes with MadCap in the multi-channel content delivery space but focuses on developer-led headless architecture rather than DITA-native authoring.
Others
- Schema App: Schema App provides structured data and schema markup solutions for enterprise content to improve SEO and AI discoverability. Adjacent to MadCap Syndicate.AI's semantic indexing capabilities but focused on web discoverability rather than enterprise content governance.
Emerging players
- Acrolinx: Acrolinx provides AI-powered content quality and governance for enterprise content, ensuring consistency, terminology compliance, and brand voice. Adjacent to MadCap Syndicate.AI's content governance capabilities but focused on content quality scoring rather than content delivery.
Regional players
- Khoros (Khoros Communities): Khoros provides community and knowledge management platforms for customer support and self-service, overlapping with MadCap Syndicate.AI's support ticket deflection use case. Different primary focus (community forums vs. structured documentation) but adjacent in enterprise knowledge management.
Market position
Weaknesses4 records
Competitive moat5 records
Key risks2 records
Key highlights7 records
Customer concentration
Xyleme social profiles
Digital presenceXyleme compliance and trust
Trust signalCompliance2 records
Xyleme financial estimates
Financial estimateRevenue estimate
Valuation estimate
Xyleme leadership team
Management profileNumber of profiles
Profiles1 record
Xyleme funding detail
Funding detailFunding overview
Funding rounds2 records
Investors2 records
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Xyleme M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Xyleme
What does Xyleme do?
Xyleme (now operating as MadCap Software, Inc.) provides a unified content governance and AI-readiness platform built around a DITA-native component content management system. The offering combines topic-based technical authoring, workforce training authoring, and a centralized AI-powered delivery hub that publishes content to web, print, mobile, LMS, portals, support systems, and AI assistants from a single source. It sells both cloud SaaS subscriptions and perpetual on-premises licenses of these authoring and content management products.
Is Xyleme a public or private company?
Xyleme is a private company. It is classified as private equity controlled and is currently operating.
When was Xyleme founded?
Xyleme was founded in 2004. It employs 51 to 100 people.
Where is Xyleme based?
Xyleme is headquartered in Denver, United States, in the North America region.
How does Xyleme make money?
Three revenue lines are on record. Software Subscriptions are the primary driver. The others are perpetual License and translation Services.
Who are Xyleme's main competitors?
Direct peers on record are Heretto, Zoomin, Paligo, RWS (Tridion Docs) and Oxygen XML Editor. Broad incumbents are Adobe and Contentful. Schema App is listed as an others. Acrolinx is listed as an emerging player. Khoros (Khoros Communities) is listed as a regional player.
Does Xyleme have an API?
No public API is recorded for Xyleme.
What industry is Xyleme in?
Xyleme's product category is Technical Documentation & Content Management Software. Its primary akta.pro industry code is EDAFAHAH, Standards, Packaging & Interoperability Tools (SCORM/xAPI/cmi5/LTI), with a secondary code of EDAGAKAL, Content Conversion, Digitization & LMS/SCORM/xAPI Packaging. Its NAICS code is 5132 and its SIC code is 7372.