What Ericom Software does

Ericom Software is a cloud-delivered Zero Trust cybersecurity provider founded in 1993 and headquartered in the United States, with primary engineering operations in Israel (Tel Aviv and Modi'in) and additional offices in Boise, London, and Closter, New Jersey. The company is now the cybersecurity unit of Cradlepoint, part of Ericsson (Nasdaq: ERIC), following an acquisition completed in early 2023. Ericom's platform centers on Remote Browser Isolation (RBI), an architecture that renders web content in virtual browsers inside air-gapped cloud containers so that malicious code never reaches the endpoint, with additional capabilities in Zero Trust Network Access (ZTNA), Cloud Access Security Broker (CASB), Web Application Isolation (WAI), Secure Web Gateway (SWG), Content Disarm and Reconstruction (CDR), and a recently launched Generative AI Isolation solution for securing use of tools like ChatGPT.

The company's go-to-market is channel-first, with delivery primarily through Managed Security Service Providers (MSSPs) and Value Added Resellers (VARs) supplemented by direct enterprise field sales for larger deployments and a self-service cloud delivery model via the Ericom Global Cloud platform (99.999% uptime SLA, global Points of Presence). Revenue is generated through annual subscription licenses for the cloud platform, managed services delivered by MSSPs, and perpetual or subscription licensing for legacy on-premises products including Ericom Connect / AccessNow (remote desktop and virtual app publishing) and PowerTerm (terminal emulation for host systems). Pricing is quote-based and not publicly disclosed.

Ericom targets small and mid-market enterprises as the primary segment through its ZTEdge SASE sub-brand, with additional focus on entertainment, film, TV, and VFX studios (via MPA TPN-compliant offerings distributed through partners like Trigital, CYBER-ON-CALL, and Clutch Solutions), government and public sector (notably Israeli government and military customers under Project Nimbus), and financial services and healthcare end customers. Named customers include Jellyfish Pictures, Fenerbahçe, Cidel Bank, Utah Community Credit Union, NJIT, Winchester District Memorial Hospital, and Devada, with the company claiming thousands of businesses and millions of end users protected globally.

Name

Ericom Software

Legal name

Ericom Software Ltd.

Website

https://ericom.com

Company type

Private

Founded year

1993

Operating status

Operating

Headcount range

101–250 employees

Short description

Ericom Software is a cloud-delivered Zero Trust cybersecurity provider built on Remote Browser Isolation, now operating as the cybersecurity unit of Cradlepoint (Ericsson). It serves SMBs, mid-market enterprises, entertainment studios, and government customers globally through a channel-first MSSP and VAR model via its ZTEdge SASE platform.

Ownership category

akta.pro rank

Product category

Cloud Cybersecurity / Zero Trust Network Security

NAICS

Software Publishers (5132), Security Systems Services (except Locksmiths) (561621)

SIC

Services-Prepackaged Software (7372)

akta.pro primary industry

Secure Access Service Edge (SASE) & SSE (HDADABAB)

akta.pro secondary industries

Software-Defined Perimeter (SDP) / Zero Trust Network Access (ZTNA) (HDADABAC), Access Management & Policy Enforcement (Authorization, ZTNA integration) (HDAEAJAG), Network Security Services (Firewall/VPN/ZTNA/SASE Integration) (BPAEAEAG), Network Security Managed Services (Firewall/IDS/IPS/SASE) (BPAEADAG)

Keywords

• Zero trust security
• Remote browser isolation
• Secure web gateway
• Cloud access security broker
• SASE platform

Headquarters

HQ city

Closter

HQ country

United States

HQ region

North America

Offices5 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Infrastructure, Personnel, Marketing or Sales, Operations

Revenue model

1. Cloud Security Platform Subscription: Ericom delivers its security solutions as a cloud service on a subscription basis. Organizations pay for access to the Ericom Global Cloud platform with various Zero Trust security capabilities including RBI, ZTNA, SWG, CASB, and WAI.
2. Ericom Connect Software Licensing: On-premises connection broker software available as perpetual license or subscription. Ericom Connect and AccessNow products offered for remote desktop access and virtual app publishing.
3. PowerTerm Terminal Emulation: Terminal emulation software with various product tiers (PowerTerm Lite, Plus, Pro Series, InterConnect) available for download and activation. Licensed per user or site.
4. Managed Security Services: MSSPs deliver Ericom solutions as managed services to their customers, creating recurring revenue through service provider contracts.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels7 records

Core offering

Ericom Software provides a cloud-delivered Zero Trust cybersecurity platform that combines Remote Browser Isolation (RBI), Zero Trust Network Access (ZTNA), Secure Web Gateway (SWG), Cloud Access Security Broker (CASB), and Web Application Isolation (WAI) capabilities into a unified SSE/SASE solution. The platform is sold under the ZTEdge brand and is positioned as a comprehensive SASE offering designed for small and mid-market enterprises, with additional products for remote desktop access (Ericom Connect/AccessNow) and terminal emulation (PowerTerm).

Product overview

Ericom Software is a cloud-delivered Zero Trust cybersecurity platform provider that was acquired by Cradlepoint (part of Ericsson) in early 2023. The company offers a unified SSE/SASE platform called the Ericom Cloud Security Platform, which combines multiple isolation-based security capabilities. The core products include: Remote Browser Isolation (RBI) as the foundational technology that air-gaps endpoints from web threats; Web Application Isolation (WAI) for securing web apps from unmanaged device risks; Zero Trust Remote App Access for ZTNA-based remote access; and Generative AI Isolation for protecting against data loss when using GenAI tools. The platform also includes Ericom Connect and AccessNow for remote desktop/virtual app publishing, PowerTerm terminal emulation for legacy host systems, Virtual Meeting Security for Zoom/Teams/Google Meet, and CASB for SaaS application controls. Ericom also offers industry-specific solutions such as Film & TV Content Safeguarding for MPA TPN compliance. The ZTEdge sub-brand refers to the SASE platform positioned for small and medium enterprises.

Differentiator

Problem solved

Functional benefit

Brands

• ZTEdge: SASE Security Platform designed for small and medium enterprises, including ZTNA, RBI, and SWG solutions.
• Ericom Connect
• Ericom PowerTerm

Products and services

• Ericom Cloud Security Platform Unified Zero Trust security platform for web, apps, and network access that combines Secure Web Gateway (SWG), Zero Trust Network Access (ZTNA), Cloud Access Security Broker (CASB), Remote Browser Isolation (RBI), and identity management capabilities in a cloud-delivered SSE solution for organizations needing consolidated security.
• Web and Email Security Isolation-powered web and email security solution that stops advanced cyber threats that traditional detection solutions miss. Risky websites are rendered in air-gapped cloud containers, protecting against zero-day web threats, phishing, credential theft, and web-delivered malware.
• Remote Browser Isolation (RBI) Core isolation technology that renders website content in virtual browsers sealed in cloud-based containers. Only safe rendering information is streamed to users' regular web browsers, providing a natural user experience while safeguarding devices and networks from malware, ransomware, and zero-day threats.
• Web Application Isolation (WAI) Clientless ZTNA solution that secures web and cloud applications from unmanaged device risk. Cloaks exposed surfaces of corporate web apps, making them invisible to bad actors while ensuring full access for legitimate users. Controls data sharing functions including upload/download, screen printing, and clip-boarding.
• Zero Trust Remote App Access Zero Trust Network Access (ZTNA) solution that enables flexible, scalable, and manageable remote access. Verifies users, validates devices, and provides 1:1 access to private applications with automatic policy building and continuous visibility dashboards.
• Generative AI Isolation Security solution that prevents data and IP exposure through Generative AI apps with policy-based usage controls. Executes user interactions with GenAI sites in a virtual browser isolated from the environment, applying DLP to block confidential data, PII, or sensitive information from being submitted to generative AI websites.
• Ericom Connect and AccessNow Remote desktop access and virtual app publishing solution available as cloud service or on-prem software. Enables browser-based or client access from any device to workplace apps and desktops with no clients to install. Integrates with VPNs and supports multi-factor authentication (MFA).
• Ericom PowerTerm (Terminal Emulation) Full line of terminal emulators for access to legacy host systems including accounting, inventory, and mission-critical applications. Supports over 35 terminal emulator types and multiple client operating systems. Includes PowerTerm Script Language (PSL) for automation.
• Virtual Meeting Security Security controls that stop data exposure via chats, video, and screen-shares for groups meeting on Zoom, Teams, and Google Meet web apps. IT teams can control what information is shared on screen-shares, audio, cameras, and more.
• SaaS Apps & Data Protection (CASB) Cloud Access Security Broker (CASB) solution providing policy-based access controls for SaaS apps including IP-based restrictions, malware and data loss scanning. Delivers dedicated tenant IP addresses for enforced access restrictions.
• Film & TV Content Safeguarding Browser isolation solution for film, animation, and visual effects studios to support MPA TPN (Trusted Partner Network) compliance. Protects valuable intellectual property (IP) and pre-release content from exposure while enabling secure internet and email access from production devices.

Quantifiable outcome

• 70% of successful breaches originate on the endpoint and move laterally in the network - Ericom's RBI and microsegmentation prevent this
• +2 more outcomes

Named customers9 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration13 records

AI capability7 records

Feature7 records

Partnerships

Five partnerships are on record, tiered minor and core.

• Clutch SolutionsminorChannel Partner/ Reseller/ Distributor · 16 May 2023Partnership to offer ZTEdge Zero Trust Solutions to protect content for visual effects, animation, and gaming companies.
• CYBER-ON-CALL (Axis Technologies)coreChannel Partner/ Reseller/ Distributor · 16 February 2023Partnership to offer ZTEdge Isolation Solutions to film, VFX, and broadcast companies for TPN compliance. CYBER-ON-CALL is the cybersecurity division of Axis Technologies, providing one-stop cybersecurity solutions for studios.
• Trigital InfográficacoreChannel Partner/ Reseller/ Distributor · 18 May 2022Partnership to distribute ZTEdge Web Isolation to film, visual effects, and entertainment industry clients to support TPN compliance and MPA Content Security Best Practices. Trigital serves audio/visual production environments in Spain and Europe.
• Amazon Web Services (AWS)coreTechnology or IntegrationAWS Israel (Tel Aviv) Region utilized for Ericom Global Cloud platform, supporting Project Nimbus for Israeli government and military customers. Ericom also uses AWS in US, Japan, and Canada regions.
• Oracle Cloud Infrastructure (OCI)coreTechnology or IntegrationOracle Cloud Region in Israel supports Ericom's growth and data sovereignty requirements. Oracle OCI used in multiple regions including US, Australia, Brazil, Canada, Germany, India, Israel, Japan, UK, and more.

Scale indicators5 records

Recent moves8 records

Expansion highlights6 records

Direct peers

• Cato Networks: SASE platform combining SD-WAN with SSE. Competes for the same mid-market Zero Trust + secure networking wallet share, especially with MSSP-led distribution.
• Cloudflare: Cloudflare One delivers SASE/SSE with native browser isolation, ZTNA, CASB, and DLP — competing head-on with Ericom's isolation-first architecture while offering a global edge network Ericom must rent.
• Netskope: SSE/SASE platform with strong CASB and ZTNA capabilities, serving mid-market through enterprise. Direct competitor in the same security service edge category where Ericom positions ZTEdge.
• iboss: Cloud-native SSE platform with ZTNA, SWG, and CASB — comparable size and mid-market focus to Ericom. Direct competitor in the sub-scale SASE category where Ericom positions ZTEdge.
• Palo Alto Networks (Prisma SASE): Prisma SASE combines Prisma Access (ZTNA) with Prisma SaaS (CASB) and SWG. Already a named technology partner of Ericom via firewall integrations — also a major competitive threat across the SASE stack.
• Zscaler: Cloud-native SSE/SASE platform offering ZTNA, SWG, CASB, and ZDX — directly overlapping Ericom's ZTEdge platform. Zscaler is the category leader; both compete for the same enterprise Zero Trust budget.
• Menlo Security: Pure-play Remote Browser Isolation vendor. Most direct comparable to Ericom's foundational RBI technology; also offers SWG and CASB capabilities within its isolation platform.

Broad incumbents

• Broadcom (Symantec Enterprise Security): Broadcom's Symantec portfolio includes web security, DLP, and CASB — competing against Ericom's web and email isolation in large enterprises and government segments.
• Cisco (Umbrella / Secure Access): Broad networking and security incumbent with Umbrella (SWG/DNS-layer security) and Duo (ZTNA). Competes with Ericom via enterprise channel and bundled networking deals, particularly post-Splunk.
• Forcepoint (Bitglass): Forcepoint's CASB/SSE portfolio (originally Bitglass) offers CASB, ZTNA, and SWG — overlapping with Ericom's SaaS Apps & Data Protection and broader SSE capabilities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ericom_software
• YouTubeyoutube.com/channel/UC0Nnk67T9FTBQiQvYAveXnw
• LinkedInlinkedin.com/company/ericom-software
• Facebookfacebook.com/EricomSoftware

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ericom Software