What Helpers does

Helpers, Inc. is a Kansas-based Financial Management Services (FMS) provider that administers self-directed home- and community-based services for Medicaid HCBS waiver participants. Founded in 2006 and headquartered in Lenexa, Kansas, the company serves individuals on five Kansas Medicaid waiver programs — Brain Injury, Frail Elderly, Developmental Disability, Physical Disability, and Technology Assisted — by acting as the fiscal intermediary between consumers (who hire and manage their own caregivers) and the state Medicaid system. Core functions include Medicaid billing on behalf of consumers, payroll processing for caregivers, federal/state/employer tax handling, W2 issuance, workers' compensation insurance management, background checks, and service-authorization coordination with Managed Care Organizations.

The company's technology backbone is the DCI (Acumen) software system, adopted via the 2024 merger with Another Day FMS. DCI provides electronic visit verification (EVV) via a web portal and mobile app, time tracking, payroll management, and compliance workflows. Helpers distributes services through a phone-based intake process, electronic enrollment (DocuSign), and contracts with all three Kansas Managed Care Organizations — HealthyBlue, Sunflower State Health Plan, and United Healthcare. GTM is primarily sales-led with community-led caregiver recruitment layered on through Facebook, the company website, and partnerships with state agencies (KDADS, ADRC) and disability advocacy groups.

Commercially, the business is a managed-services FMS model: revenue is generated through MCO contracts for processing HCBS waiver services, with rates negotiated rather than publicly disclosed. The end customer base consists of thousands of Kansas self-directing Medicaid participants, while the parent entity Helpers, LLC is a privately held holding company formed in connection with the 2024 merger. The company is founder-led (Stacy Jones, Founder and Executive Director), privately funded with no disclosed institutional capital, and operates exclusively within the state of Kansas.

Name

Helpers

Legal name

Helpers, Inc.

Website

https://helpersinc.org

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Helpers, Inc. is a Kansas Financial Management Services provider that administers self-directed Medicaid HCBS waiver services — payroll, tax, billing, and EVV — for thousands of participants across five waiver programs, contracting with all three state Managed Care Organizations.

Ownership category

akta.pro rank

Product category

General Support Services

NAICS

Other Individual and Family Services (62419), All Other Business Support Services (561499)

SIC

Services-Misc Health & Allied Services, Nec (8090), Services-Miscellaneous Business Services (7380)

akta.pro primary industry

AT Funding, Procurement & Compliance Support (IEP/504 Documentation) (EDAKAIAJ)

akta.pro secondary industry

Autism Assistive Technology & Learning Tools (Educational) (EDAKAKAM)

Keywords

• General business services
• Support services
• Consumer services
• Personal assistance
• Helper marketplace

Headquarters

HQ city

Olathe

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Revenue model

1. Financial Management Services (FMS) for Medicaid HCBS: Helpers, Inc. operates as a Financial Management Service provider for Kansas Medicaid HCBS Waiver participants. The company bills Medicaid on behalf of consumers and processes payroll for caregivers. Revenue is generated through contracts with Managed Care Organizations (MCOs) for processing HCBS waiver services including Brain Injury (BI), Frail Elderly (FE), Developmental Disability (DD), Physical Disability (PD), and Technology Assisted (TA) waivers.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels3 records

Core offering

No source content was provided in the input to describe the company's core offering. The company name 'Helpers' was the only information supplied, with no WX-prefixed source identifiers, no descriptive text from a website, and no supporting facts about products or services.

Product overview

Helpers, Inc. offers a single, unified Financial Management Services (FMS) platform for Kansas Medicaid HCBS waiver participants. The core platform provides self-direction support, Medicaid billing, payroll processing, and compliance management. It is powered by the DCI software system (Acumen), which provides the DCI Portal for web-based access and the DCI Mobile EVV App for mobile visit verification. Together, these components enable consumers to hire and manage their own caregivers while Helpers handles the administrative fiscal functions.

Differentiator

Problem solved

Functional benefit

Named customers1 record

Segments3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Nine partnerships are on record, tiered flagship, core and minor.

• Another Day FMS (merged into Helpers, LLC)flagshipStrategic or Co-development Partner · 1 January 2024In 2024, Another Day FMS merged under Helpers, LLC, combining over 20 years of experience in delivering HCBS self-directed services. This union strengthened the company's commitment to empowering individuals and families with necessary support and brought expanded capabilities to the combined entity.
• HealthyBluecoreChannel Partner/ Reseller/ DistributorManaged Care Organization contracted with Helpers, Inc. to bill Medicaid HCBS services for consumers enrolled in their health plan.
• Sunflower State Health PlancoreChannel Partner/ Reseller/ DistributorKansas-based Managed Care Organization contracted with Helpers, Inc. to bill Medicaid HCBS services for consumers enrolled in their health plan.
• United HealthcarecoreChannel Partner/ Reseller/ DistributorManaged Care Organization contracted with Helpers, Inc. to bill Medicaid HCBS services for consumers enrolled in their health plan.
• KDADS (Kansas Department of Aging and Disability Services)coreStrategic or Co-development PartnerKansas state agency responsible for overseeing HCBS waiver programs. Helpers, Inc. operates as an approved FMS provider under KDADS regulations and maintains compliance with state requirements.
• ADRC (Aging and Disability Resource Center)minorChannel Partner/ Reseller/ DistributorCommunity resource that connects Kansas residents with long-term care services and supports, including self-direction options. Referrals to Helpers, Inc. as an FMS provider option.
• Families TogetherminorChannel Partner/ Reseller/ DistributorKansas organization providing support and resources for families of children with disabilities. Listed as a community resource for Helpers, Inc. clients.
• Autism Society of the HeartlandminorChannel Partner/ Reseller/ DistributorRegional organization serving individuals with autism and their families. Listed as a community resource referral for Helpers, Inc. clients.
• DCI/Acumen Fiscal AgentcoreTechnology or IntegrationTechnology platform providing the DCI software system for electronic visit verification (EVV), web portals, and mobile applications. Powers the company's fiscal management services for thousands of self-directed members across the United States.

Scale indicators4 records

Recent moves2 records

Expansion highlights5 records

Broad incumbents

• Aveanna Healthcare: Large national home health and private-duty nursing provider that also touches pediatric and adult disability populations. Broader incumbent that overlaps with Helpers on caregiver staffing but offers a much wider clinical service portfolio.
• BrightSpring Health Services: Public diversified home and community-based services provider with pharmacy, behavioral health, and home health segments. Larger incumbent whose HCBS-adjacent lines overlap with Helpers' end customers.
• Acumen Fiscal Agent: Operator of the DCI software platform that powers Helpers' FMS, and itself an FMS provider in multiple states. Comparable as a broader fiscal agent incumbent with the technology that defines Helpers' workflow.
• ResCare (BrightSpring Community Living): National provider of home- and community-based services and workforce supports for individuals with intellectual and developmental disabilities. Adjacent incumbent competing for the same Medicaid waiver beneficiaries and caregiver pool.

Direct peers

• Public Partnerships LLC (PPL): One of the largest U.S. Financial Management Services providers for Medicaid self-direction. Directly comparable to Helpers as a fiscal agent handling payroll, tax, EVV, and Medicaid billing for HCBS waiver participants, but operating across many states.
• Consumer Direct Care Network: Multi-state FMS provider serving Medicaid self-directed care programs. Directly comparable to Helpers in business model (fiscal agent for HCBS self-direction) and customer base (individuals with disabilities, elderly, and brain injury).
• GT Independence: FMS and fiscal agent serving self-directing HCBS participants across multiple states. Mirrors Helpers' service mix (payroll, EVV, Medicaid billing, tax filing) for the same Medicaid waiver populations.
• Palco: Fiscal management services provider for self-directed Medicaid programs in multiple states. Directly comparable to Helpers on FMS model, EVV, and caregiver payroll, with overlap in the same disability and elderly populations.
• Mains'l Services: Provider of fiscal management and self-directed services for individuals with developmental disabilities. Comparable to Helpers as a competing FMS for HCBS waiver populations in overlapping geographies.
• A&A Fiscal Solutions: Specialized FMS provider for self-directed HCBS waiver programs. Closely comparable to Helpers in serving small Medicaid waiver populations with payroll, tax, and EVV services.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/HelpersInc

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Helpers