What UMB does

UMB is a privately-held Swiss IT services company founded in 1978 and headquartered in Cham, Switzerland. The company provides end-to-end digital transformation services to Swiss enterprises and SMEs across nine structured competencies: Business Advisor (IT consulting and interim CIO), AI & Data Scientist, Network Connector, Platform Builder, Security Angel, Cloud Master, Modern Work Genius, Communication Champ, and SAP Wizard. With over 800 employees holding more than 2,000 manufacturer certifications and 18 locations across Switzerland plus a Madrid office, UMB delivers these capabilities through consulting-led direct sales relationships rather than through proprietary software products. Its wholly-owned subsidiary UMB Communication AG handles specialized communications services.

The company's revenue model combines four streams: time-and-materials professional services billed at hourly rates (adjusted annually per the Swiss consumer price index), recurring managed services and IT-as-a-Service contracts, one-time hardware and third-party software license resales, and subscription-based cloud delivery around Microsoft Online Services (Office 365, Azure) and AWS. Pricing is quote-based and not publicly disclosed, with payment terms of 10 days net. GTM is relationship-driven, enterprise field sales across 18 Swiss offices, supplemented by an SMB-oriented Communication Shop at shop.umb.ch. Top-tier partnerships with Fortinet (Expert tier, Unified SASE 2026 award), Microsoft, AWS, Sophos (two-time MSP Partner of the Year), and HPE underpin its delivery capacity.

Customer concentration spans transportation (BLS, Swiss Transit Lab), energy (Regionalwerke Baden, AVIA Vereinigung), and a long tail of SMEs, with use cases ranging from greenfield OT network builds to managed cloud security. UMB is owner-operated, has no parent company, no public listing, and no external private equity ownership on record. It has been awarded Best Employer in Switzerland five times and Best Employer in Europe, and pursues continuous recognition through Fortinet, Sophos, and Great Place to Work programs.

Name

UMB

Legal name

UMB AG

Website

https://umb.ch

Company type

Private

Founded year

1978

Operating status

Operating

Headcount range

501–1,000 employees

Short description

UMB is a Swiss IT services company founded in 1978 that delivers consulting, cloud, cybersecurity, AI & data, networking, modern workplace, and SAP services to Swiss enterprises and SMEs via 800+ employees across 18 Swiss locations and a Madrid office.

Ownership category

akta.pro rank

Product category

IT Services and Consulting

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design Services (541512), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

Unified Communications & Contact Center for Workplace (UCaaS/VoIP, Meeting Rooms) (BPAEAIAE), API Security & Governance (Policy, Threat Protection) (HDAEAIAI)

Keywords

• IT consulting services
• Managed IT services
• Cybersecurity services
• Cloud infrastructure
• Digital transformation

Headquarters

HQ city

Cham

HQ country

Switzerland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. IT Consulting Services: Professional consulting services for digital transformation, IT strategy, and business advisory. Billed based on time and materials with hourly rates subject to cost-of-living adjustments according to Swiss consumer price index.
2. IT as a Service / Managed Services: Ongoing IT services including support, maintenance, and managed services. Recurring revenue model with contract durations and termination provisions defined in general terms and conditions.
3. Product and Hardware Sales: Sale of IT products, hardware, and third-party software licenses. One-time purchase model with delivery terms and installation provisions.
4. Cloud Services: Services related to Microsoft Online Services (Office 365, Azure) and AWS Cloud Services. Revenue from implementation and ongoing management of cloud infrastructure.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

UMB AG is a Swiss IT services company that provides end-to-end digital transformation through nine specialized service lines: Consulting (interim CIO), AI & Data, Network, Platform, Cybersecurity, Cloud (AWS/Azure), Modern Work, Unified Communications, and SAP. Services span strategic advisory, implementation projects, and recurring managed/IT-as-a-Service contracts for Swiss enterprises and SMEs. The company resells third-party hardware and software (Microsoft, AWS, Fortinet, Sophos, HPE) bundled with its own professional services.

Product overview

UMB is a Swiss IT services company offering a portfolio of nine specialized service competencies organized around its 'Leading Edge' positioning. The services include Business Advisor (IT consulting and interim CIO), AI & Data Scientist (data analytics and AI), Network Connector (network infrastructure), Platform Builder (platform development), Security Angel (cybersecurity), Cloud Master (cloud services including AWS and Azure), Modern Work Genius (workplace solutions), Communication Champ (unified communications), and SAP Wizard (ERP services). UMB operates as a services-led organization rather than a software product company, delivering these capabilities through expert teams to Swiss enterprises.

Differentiator

Problem solved

Functional benefit

Products and services

• Consulting (Business Advisor) Strategic IT consulting and interim CIO services for digital transformation, IT strategy, and iconic business moves. Designed for Swiss enterprises and SMEs that need senior IT leadership and roadmap guidance.
• IT as a Service (Managed Services) Ongoing managed IT services including support, maintenance, monitoring, and operations delivered under recurring contracts with defined termination provisions. For Swiss enterprise and SME customers outsourcing IT operations.
• Cybersecurity Services (Security Angel) End-to-end IT security services including CISO advisory, security architecture, threat protection, managed detection and response, and Sophos/Fortinet-powered managed security. Serves Swiss enterprises facing cyber threats and SMEs needing outsourced security.
• Cloud Services (Cloud Master) Cloud consulting, migration, and managed services across AWS and Microsoft Azure plus hybrid cloud environments. Provides strategic guidance through multi-cloud environments for Swiss enterprises undertaking cloud transformation.
• AI & Data Services Data analytics and AI services that transform raw data into actionable insights. For Swiss enterprises looking to operationalize data and AI capabilities.
• Network Services (Network Connector) Network infrastructure design, implementation, and management to ensure healthy and secure enterprise networks. Includes Operational Technology (OT) infrastructure for utilities and critical infrastructure operators.
• Platform Services (Platform Builder) Development of intelligent IT platforms that serve as a foundation for revenue and business growth. For enterprises needing modern, integrated platform architecture.
• Modern Work Services (Modern Work Genius) Modern workplace solutions covering collaboration, productivity, and digital employee experience to enable efficient and innovative team work. For Swiss enterprises modernizing how employees collaborate.
• Communication Services (Communication Champ) Unified communications and collaboration solutions ensuring reliable connections and teamwork across all locations. For organizations with multiple sites needing integrated communications.
• Communication Shop Online communication product shop at shop.umb.ch for SMBs and individual buyers to purchase communication products and devices directly.
• SAP Services (SAP Wizard) Enterprise SAP ERP consulting, implementation, and support services delivering reliable ERP capabilities for business operations. For Swiss enterprises running or migrating to SAP.

Quantifiable outcome

• Created secure, future-proof OT infrastructure for Regionalwerke Baden from scratch
• +1 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Five partnerships are on record, tiered core.

• MicrosoftcoreTechnology or Integration · 27 August 2026UMB collaborates with Microsoft on security webinars and identity security topics. UMB is a Microsoft partner offering Microsoft Online Services including Azure, Microsoft 365, and related security solutions. Webinar collaboration features Microsoft experts discussing Defender for Identity and Entra ID Protection.
• FortinetcoreTechnology or Integration · 16 June 2026UMB is a Fortinet partner receiving multiple awards: Swiss Partner of the Year (2019, 2025), Best Mid Market and Best MSSP (2025), Cloud Innovator Award (2024), and Unified SASE Award (2026). UMB operates a Cyber Defense Center that analyzes security signals using Fortinet technologies.
• SophoscoreTechnology or IntegrationUMB won Sophos MSP Partner of the Year award twice (2020, 2022). Long-standing close partnership; UMB provides managed security services using Sophos solutions including protection for customers like Vogelwarte Sempach.
• Amazon Web Services (AWS)coreTechnology or IntegrationUMB built cloud foundation on AWS for Swiss Transit Lab's automated driving project. UMB offers AWS Cloud Services as part of their portfolio and has special conditions for AWS Cloud Services usage documented in their terms.
• Swiss Transit Lab (STL)coreStrategic or Co-development PartnerUMB provides cloud infrastructure for STL's automated driving pilot project 'iamo' in the Furttal region. This is a flagship innovation project for Swiss mobility in collaboration with SBB and cantons Zurich and Aargau.

Scale indicators5 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• ELCA Informatique: Swiss IT services firm of similar size and heritage, offering consulting, custom software development, and managed services across enterprise customers. Highly comparable to UMB in business model and Swiss mid/large-enterprise focus.
• Ti&m: Swiss IT services company specializing in digital transformation, software engineering, and security for banks and insurers. Comparable to UMB in consulting-led, vendor-agnostic delivery model.
• Adnovum: Zurich-based Swiss IT services firm focused on secure software solutions, identity and access management, and digitalization for regulated industries. Closely comparable to UMB in security and enterprise transformation focus.
• Inventx: Swiss IT services provider exclusively serving the banking, insurance, and financial services industry. Comparable to UMB in regulated-vertical focus and managed services delivery, though narrower in vertical scope.
• Ergon Informatik: Swiss software and IT services company with strong custom development and integration capabilities for enterprise clients. Comparable to UMB in scale, independent ownership, and Swiss enterprise customer base.
• msg systems: Germany-headquartered IT services group with strong vertical focus (financial services, insurance, public sector) and significant DACH presence. Comparable to UMB in vertical specialization and consulting-led model.
• Bechtle: Listed European IT services and reseller with strong DACH footprint and a comparable mix of managed services, cloud, and workplace solutions. Closely comparable in business model, although larger and publicly listed.

Broad incumbents

• Swisscom: Switzerland's incumbent telecom and dominant enterprise IT services provider. Overlaps with UMB in cloud, networking, security, and workplace services, but operates at far larger scale and as part of a regulated telecom.
• T-Systems: Deutsche Telekom's enterprise IT arm, offering managed cloud, security, SAP, and workplace services across DACH. Comparable in portfolio breadth but at much greater scale and with deeper international reach.
• Accenture: Global professional services and IT services firm with significant Swiss enterprise presence. Competes with UMB on large transformation mandates; comparable as a reference point for the consulting-led model but vastly larger scale.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/umb
• Facebookfacebook.com/umb1978
• LinkedInlinkedin.com/company/umb-ag
• Instagraminstagram.com/umb_ch
• Xx.com/umb1978

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UMB