Synerion
Synerion is a private Canadian SaaS company that provides cloud-based workforce management software — covering time and attendance, scheduling, absence management, and labor costing — to enterprise, mid-market, and SMB customers primarily across North America.
- Company typePrivate
- Founded1984
- HeadquartersMississauga, Canada
- Headcount51–100
- GTM typeB2B
- OfferingSoftware
What Synerion does
Synerion is a privately held Canadian workforce management software company, founded circa 1983-1984 and headquartered in Toronto/Mississauga, Ontario. The company sells a cloud-based SaaS suite covering time and attendance, employee scheduling, absence management, labor costing, timesheets, and core HR, delivered through two product lines: Synerion Agile (a pre-configured, turnkey offering for small and mid-sized businesses) and Synerion Enterprise (a customizable platform for large organizations with complex labor rules, union agreements, seniority tracking, and wage grids). The platform integrates with 100+ third-party payroll, HCM, and ERP systems including ADP, SAP, Workday, Ceridian Dayforce, Sage, BambooHR, QuickBooks, Gusto, Oracle, and NetSuite, and is supplemented by proprietary biometric time clock hardware (Swift, Fusion, Horizon models) and an AI-powered support chatbot called SAI. Synerion reports serving thousands of customers and millions of active users across North America (with channel reach into Africa via LabourGenie.Net), and claims over 21% market share among Canadian manufacturers and an estimated $10.5 billion in cumulative customer savings.
The company's revenue model combines a per-employee-per-month (PEPM) SaaS subscription with hardware sales of biometric time clocks and professional services for implementation and ongoing consulting. Go-to-market is primarily sales-led direct engagement with enterprise and mid-market customers, supplemented by channel partners for international reach and by integration marketplace listings with major HCM platforms. In October 2024, Synerion expanded beyond workforce management by acquiring Qumulex Inc., adding a cloud-based video surveillance and access control product line. Recent strategic emphasis on AI is signaled by the 2026 appointment of a Chief AI Officer responsible for an enterprise-wide AI strategy across both product lines. Synerion operates as a private, bootstrapped company with no disclosed venture or private equity backing, and is led by CEO Paolo Gilfillan alongside a small executive team that includes the Chief AI Officer and a COO. Customer references include Oshkosh Defense, Tim Hortons, Phoenix Contact, GFL Environmental, PeopleReady, and HGS.
Synerion firmographics
Firmographics- Name
- Synerion
- Legal name
- Synerion North America Inc.
- Website
- https://synerion.com
- Company type
- Private
- Founded year
- 1984
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Synerion is a private Canadian SaaS company that provides cloud-based workforce management software — covering time and attendance, scheduling, absence management, and labor costing — to enterprise, mid-market, and SMB customers primarily across North America.
- Ownership category
- akta.pro rank
Synerion industry classification
Industry- Product category
- Workforce Management Software
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Workforce Management & Scheduling (BPACAPAI)
- akta.pro secondary industry
- Core HR & HRIS (BPACAPAA)
Keywords
Where Synerion is headquartered
LocationHeadquarters
- HQ city
- Mississauga
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Synerion business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- SaaS Subscription (Per Employee Per Month): Core revenue stream from cloud-based workforce management software licensed on a per-employee-per-month (PEPM) subscription basis. Includes access to the full platform, updates, support, and cloud infrastructure.
- Hardware Sales: Sale of proprietary biometric time clock devices (Swift, Fusion, Horizon models) to customers requiring physical time tracking hardware integrated with the software platform.
- Professional Services: Implementation, configuration, training, and ongoing consulting services supporting customer deployment and optimization of the workforce management platform.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Custom enterprise and mid-market pricing based on employee count and feature requirements |
Go-to-market motion2 records
Distribution channels4 records
Marketing channels5 records
Synerion product offering
Product offeringCore offering
Synerion sells cloud-based workforce management software for businesses, with two main suites: the Agile Workforce Suite (pre-configured for SMBs) and the Enterprise Suite (customizable for large organizations with complex labor rules). Offerings cover time and attendance, employee scheduling, absence management, labor costing, reporting, and analytics, complemented by proprietary biometric time clock hardware (Swift, Fusion, Horizon) and 100+ integrations with payroll, HCM, and ERP platforms.
Product overview
Synerion is a cloud-based workforce management software company offering two core product lines: Agile Workforce Suite (a pre-configured, turnkey solution for small to mid-sized businesses) and Enterprise Suite (a fully customizable solution for large organizations with complex labor rules, union requirements, and scheduling needs). The product portfolio centers on these two platforms which provide workforce management software, time and attendance, employee scheduling, absence management, labor costing, and reporting & analytics. The company also offers dedicated time clock hardware (Swift, Fusion, and Horizon models with biometric capabilities), mobile workforce management, and an AI chatbot (SAI). In October 2024, Synerion acquired Qumulex to expand into cloud-based video surveillance and access control, adding Security Video & Access Control as a new product line. The company integrates with over 100+ payroll, ERP, and HR systems including ADP, SAP, Ceridian Dayforce, QuickBooks, Workday, and others. Over 40 years of experience with millions of active users and thousands of customers across North America.
Differentiator
Problem solved
Functional benefit
Brands
- Synerion Agile: Pre-configured, turnkey workforce management solution for small to mid-sized businesses.
- Synerion Enterprise
- SAI (Synerion AI Chatbot)
Products and services
- Synerion Agile Workforce Suite A pre-configured, turnkey cloud workforce management solution for small to mid-sized businesses, offering time and attendance, scheduling, absence management, labor costing, timesheets, and coreHR in one package, with the AI chatbot SAI for self-service support.
- Synerion Enterprise Suite A fully customizable cloud workforce management solution for large enterprises with complex workforce structures, supporting intricate labor rules, union requirements, wage grids, step rates, seniority tracking, advanced scheduling, mobile functionality, and integrations to HCM/ERP systems.
- Employee Time Clocks (Swift, Fusion, Horizon) Proprietary physical biometric time clock devices (Swift, Fusion, and Horizon models) with facial recognition and fingerprint authentication, designed to prevent buddy punching and integrate time data with Synerion's software platform.
- Security Video & Access Control (Qumulex) Cloud-based video surveillance and access control solutions acquired via Qumulex Inc., integrating physical security with cloud architecture for remote monitoring and control, expanding Synerion's B2B security offerings.
Quantifiable outcome
- Over $10.5 billion in estimated customer savings through optimized workforce management
- +3 more outcomes
Companies that use Synerion
Customer profileNamed customers11 records
Segments9 records
Ideal customer profiles2 records
Synerion technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration15 records
AI capability6 records
Feature3 records
Synerion partnerships and signals
Strategic signalPartnerships
Nine partnerships are on record, tiered core and supporting.
- LabourGenie.NetcoreLabourGenie.Net serves as a reseller of Synerion's workforce management solutions in the African market, extending Synerion's geographic reach and distribution capabilities in the region through local market expertise and relationships.
- ADPcoreSynerion maintains a pre-built integration with ADP, one of the largest payroll and HCM providers, enabling seamless data synchronization between Synerion's time and attendance tracking and ADP's payroll processing.
- SAPcoreSynerion integrates with SAP's HCM and ERP platforms, enabling enterprise customers to leverage Synerion's workforce management capabilities within their SAP environment.
- WorkdaycoreSynerion provides an integration with Workday's human capital management platform, allowing mutual customers to connect time tracking and scheduling data with Workday's HR and financial systems.
- SagesupportingSynerion integrates with Sage accounting and business management platforms, enabling small and medium business customers to connect workforce data with financial management.
- CeridiancoreSynerion integrates with Ceridian's Dayforce HCM platform, providing mutual customers with comprehensive workforce management and payroll capabilities.
- BambooHRsupportingSynerion provides an integration with BambooHR, enabling small business customers to connect time tracking with BambooHR's HR management system.
- QuickBookssupportingSynerion integrates with QuickBooks accounting software, allowing small business customers to connect employee time data with payroll and financial management.
- GustosupportingSynerion integrates with Gusto's payroll platform, enabling small business customers to streamline time tracking to payroll processing.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
Synerion competitors and assessment
Company assessmentDirect peers
- Paychex: Paychex is a payroll and HR solutions provider that competes with Synerion in time & attendance and scheduling, particularly for SMB and mid-market customers. It is also listed as a Synerion integration partner.
- Workday: Workday provides HCM and financial management with native workforce management and time tracking. It competes with Synerion for enterprise deals and is also a Synerion integration partner, so the comparison runs both ways.
- Ceridian Dayforce: Dayforce (formerly Ceridian) offers an integrated HCM platform with strong workforce management, time & attendance, and scheduling capabilities. It competes head-to-head with Synerion in mid-market and enterprise WFM and is also a listed integration partner.
- UKG (Ultimate Kronos Group): UKG is the largest pure-play workforce management and HCM vendor formed from the Kronos and Ultimate Software merger. It directly competes with Synerion in time & attendance, scheduling, and labor management for mid-market and enterprise customers, and is the benchmark competitor in this space.
- Paylocity: Paylocity is a cloud HCM platform with time tracking, scheduling, and labor management features, targeting mid-market employers. It overlaps directly with Synerion Agile and is also a listed integration partner.
- Blue Yonder (formerly Reflexis): Blue Yonder's Reflexis WFM solutions are widely deployed in retail and supply chain workforce scheduling and time & attendance. It directly competes with Synerion in retail and large multi-location workforce scheduling use cases.
- Infor WFM (Infor Workforce Management): Infor offers a workforce management suite used heavily in manufacturing, retail, and healthcare — the same verticals as Synerion. It competes directly for complex, large-enterprise WFM deployments with unionized labor and step-rate requirements.
Broad incumbents
- ADP Workforce Now / Vantage HCM: ADP is a dominant payroll and HCM incumbent with WFM/time & attendance offerings across multiple SKUs. It is both a competitor (its own T&A products) and a distribution partner (Synerion integrates with ADP), making it a broad incumbent rather than a pure WFM peer.
Emerging players
- Quinyx: Quinyx is a workforce management SaaS vendor focused on AI-driven scheduling and time tracking for hourly workforces. It overlaps with Synerion's scheduling and AI roadmap and is a credible emerging competitor, particularly in Europe.
- Deputy: Deputy is a cloud-based scheduling, time & attendance, and workforce management platform focused primarily on SMB and mid-market customers. It competes with Synerion Agile in the lower end of the market with a mobile-first product approach.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Synerion social profiles
Digital presenceSynerion compliance and trust
Trust signalCompliance2 records
Synerion financial estimates
Financial estimateRevenue estimate
Valuation estimate
Synerion leadership team
Management profileNumber of profiles
Profiles4 records
Synerion subsidiaries and ownership
Company hierarchySubsidiaries1 record
Synerion funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Synerion M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Synerion
What does Synerion do?
Synerion sells cloud-based workforce management software for businesses, with two main suites: the Agile Workforce Suite (pre-configured for SMBs) and the Enterprise Suite (customizable for large organizations with complex labor rules). Offerings cover time and attendance, employee scheduling, absence management, labor costing, reporting, and analytics, complemented by proprietary biometric time clock hardware (Swift, Fusion, Horizon) and 100+ integrations with payroll, HCM, and ERP platforms.
Is Synerion a public or private company?
Synerion is a private company. It is classified as unknown and is currently operating.
When was Synerion founded?
Synerion was founded in 1984. It employs 51 to 100 people.
Where is Synerion based?
Synerion is headquartered in Mississauga, Canada, in the North America region.
How does Synerion make money?
Three revenue lines are on record. SaaS Subscription (Per Employee Per Month) is the primary driver. The others are hardware Sales and professional Services.
Who are Synerion's main competitors?
Direct peers on record are Paychex, Workday, Ceridian Dayforce, UKG (Ultimate Kronos Group), Paylocity, Blue Yonder (formerly Reflexis) and Infor WFM (Infor Workforce Management). ADP Workforce Now / Vantage HCM is listed as a broad incumbent. Emerging players are Quinyx and Deputy.
Does Synerion have an API?
No public API is recorded for Synerion.
What industry is Synerion in?
Synerion's product category is Workforce Management Software. Its primary akta.pro industry code is BPACAPAI, Workforce Management & Scheduling, with a secondary code of BPACAPAA, Core HR & HRIS. Its NAICS code is 541512 and its SIC code is 7372.