Reed Elsevier Philippines

What Reed Elsevier Philippines does

Reed Elsevier Philippines, operating under the trade name RELX | Reed Elsevier, is the wholly-owned shared services arm of RELX Group (LSE: RELX), headquartered in the Philippines with primary operations in Quezon City (Manila) and Iloilo City, and satellite offices in Cebu, Davao, Kuala Lumpur, and Warsaw. Legal entity Reed Elsevier Shared Services (Philippines) Inc. was established circa 2011 and registered under PEZA in 2017. The entity supports RELX's four global business segments — LexisNexis Risk Solutions, Elsevier (Scientific, Technical & Medical), LexisNexis Legal & Professional, and RX Global (Exhibitions) — delivering shared services in Legal, Technology, Finance and Accounting, Sales, Marketing, Human Resources, and Customer Support.

The Philippine operation has evolved over 14 years from traditional outsourcing to a technology and innovation hub, contributing to advanced products that include Lexis+ (a 2023 CODiE Award-winning generative AI legal research platform), AI-powered legal analytics ecosystems, and risk and fraud detection systems used by insurance companies and financial institutions. It functions as part of RELX's broader technology platform, which combines 150 years of authoritative content across legal, scientific, and risk domains with $1.7bn in annual parent-level technology investment and over 11,000 technologists globally.

The business model is a captive cost-recovery structure: the Philippines entity is monetized exclusively through internal chargeback from RELX for services rendered across the four segments. End-customer markets served by RELX products are highly diversified — lawyers, doctors, researchers, insurance companies, banks, governments, and corporations across 22 countries — but the Philippine legal entity itself has no external commercial revenue, no externally disclosed pricing, and a single concentrated counterparty (RELX parent). Go-to-market is enterprise-direct, supported by dedicated sales operations, marketing operations, and account management teams, while RX Global delivers over 400 B2B events annually across 42 industry sectors.

Name

Reed Elsevier Philippines

Legal name

Reed Elsevier Shared Services (Philippines) Inc.

Website

https://reedelsevier.com.ph

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Professional Information Services and Analytics

NAICS

Custom Computer Programming Services (541511), Management Consulting Services (54161), Software Publishers (5132)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Management Consulting Services (8742)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industries

Customer Experience (CX) & Voice-of-Customer Analytics (BPAHALAK), Customer Engagement, CRM & Agent/Broker Enablement Platforms (FSAGAGAD)

Keywords

• Shared services operations
• Legal research software
• Risk analytics solutions
• Information analytics tools
• Professional decision tools

Headquarters

HQ city

Mandurriao

HQ country

Philippines

HQ region

Asia

Offices6 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Information-Based Analytics and Decision Tools: RELX provides information-based analytics and decision tools for professional and business customers. The company combines leading content and data sets with powerful technologies in global platforms to build increasingly sophisticated analytics solutions. Revenue is generated through subscriptions and licensing of professional decision-making tools.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels5 records

Core offering

Reed Elsevier Philippines operates as the shared services arm of RELX, providing high-end knowledge services across the value chain to support RELX's four global business segments: Risk (LexisNexis Risk Solutions), Scientific/Technical/Medical (Elsevier), Legal (LexisNexis Legal & Professional), and Exhibitions (RX Global). The Philippine entity delivers software engineering, AI development, editorial operations, risk analytics, sales and marketing operations, finance and accounting, HR, and customer support that power RELX's information-based analytics and decision tools for professional and business customers worldwide.

Product overview

RELX | Reed Elsevier operates as a shared services arm supporting RELX's four major business segments: Risk (LexisNexis Risk Solutions), Scientific/Technical/Medical (Elsevier), Legal (LexisNexis Legal & Professional), and Exhibitions (RX Global). The company provides advanced AI-driven products including Lexis+, an award-winning legal research platform that uses generative AI, alongside risk management, research collaboration, and events platforms. These products combine authoritative content with technology to enhance professional decision-making across legal, scientific, risk, and events industries.

Differentiator

Problem solved

Functional benefit

Products and services

• Lexis+ An advanced AI-powered legal research platform that uses generative AI to streamline lawyer workflows, reduce time spent on routine tasks, and enhance productivity in legal practices. Winner of the 2023 CODiE Award for Best Legal Solution. Targeted at lawyers and legal professionals.
• LexisNexis Risk Solutions Risk analytics and decision tools combining data and analytics with deep industry expertise to help customers detect and prevent online fraud and money laundering, deliver insight to insurance companies, and provide digital tools that help industries from aviation to banking improve their operations.
• Elsevier (Scientific, Technical & Medical) Scientific, technical and medical platforms that help researchers share knowledge, collaborate, find funding opportunities, and make discoveries. Also provides insights and tools to help doctors and nurses improve patient outcomes and find the right clinical answers.
• LexisNexis Legal & Professional Legal and professional information solutions that help lawyers win cases, manage work more efficiently, serve clients better, and grow their practices. Assists corporations in better understanding markets and monitoring relevant news. Partners with global associations to advance the Rule of Law.
• RX Global (Exhibitions) Face-to-face exhibitions and events that combine data and digital products to create experiences and continual connections. Enables customers to learn about markets, source products and complete transactions at over 400 events in 22 countries across 42 industry sectors.

Quantifiable outcome

• Over 400 events in 22 countries across 42 industry sectors
• +1 more outcomes

Named customers7 records

Segments4 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability4 records

Feature3 records

Partnerships

Four partnerships are on record, tiered minor.

• Philippine Supreme Court - Judicial InnovationsminorStrategic or Co-development Partner · 1 January 2024RELX | Reed Elsevier and LexisNexis had an initial exploratory talk on a possible partnership with the Supreme Court's Judicial Innovations office to explore legal solutions that could aid the Supreme Court's innovative projects. The partnership discussions were led by Editorial Operations Senior Director Roel Mapoy and Head of Rule of Law and Emerging Markets in Southeast Asia Hannah Jue Yi Lim.
• Kapatid Kita Mahal Kita (KKMK) FoundationminorOthersRELX Cares supports KKMK Foundation through various initiatives including computer donations (30 sets), scholarship support for 220 scholars, and fundraising events. The partnership focuses on educational access and technology support.
• Friends of Cancer Kids Iloilo Foundation Inc. (FCKIFI)minorOthersRELX Cares supports cancer patients through FCKIFI with fundraising activities including the 6th Tukar Ilonggo event raising Php150,000. Partnership focuses on cancer patient support and healthcare initiatives.
• Pawssion Project - Bulacan ShelterminorOthersRELX Cares volunteers support the Pawssion Project Bulacan animal shelter through donations and volunteer efforts, providing essential care and attention to shelter animals.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Cognizant: Cognizant is a major IT services and digital engineering company with significant Philippines delivery operations. Comparable to Reed Elsevier Philippines as a high-end IT/BPO services provider with strong AI/digital capabilities serving global enterprise customers.
• Concentrix: Concentrix is a global customer experience BPO with significant Philippines presence. Comparable to Reed Elsevier Philippines as a customer experience, sales, and digital operations services provider operating in the Philippines BPO market.
• Teleperformance: Teleperformance is one of the world's largest BPO/customer experience providers with material Philippines operations. Comparable as a customer experience and digital BPO peer with multi-site Philippines delivery.
• Genpact: Genpact is a leading knowledge process outsourcing (KPO) and digital transformation services company with Philippines operations. Comparable to Reed Elsevier Philippines as a high-end knowledge services/BPO provider focused on analytics, AI, and digital transformation.
• TaskUs: TaskUs is a Philippines-founded digital CX BPO specializing in customer support, content moderation, and trust & safety. Comparable as a Philippines-rooted, technology-enabled BPO with similar mid-to-high-end CX and digital operations work.
• TTEC Holdings: TTEC is a global customer experience technology and services company with Asia-Pacific delivery including the Philippines. Comparable as a CX and digital services BPO serving enterprise clients across multiple verticals.
• WNS Holdings: WNS is a global business process management (BPM) company with Philippines operations focused on knowledge-driven services. Comparable to Reed Elsevier Philippines as a knowledge process outsourcing peer with multi-vertical domain expertise.

Broad incumbents

• Accenture: Accenture is a global professional services firm with one of the largest Philippines delivery footprints and broad IT consulting/digital transformation offerings. Comparable as a large-scale, high-end knowledge services provider with Philippines operations and AI/digital focus.
• Infosys: Infosys is a global IT services and consulting leader with significant Philippines operations. Comparable to Reed Elsevier Philippines as a high-end IT services/BPO peer with AI, software engineering, and digital capabilities serving global enterprise customers.

Others

• Wolters Kluwer: Wolters Kluwer is a global information services company operating in legal, tax, healthcare, and risk domains — directly competitive with RELX's parent offerings. Comparable as an information-services industry peer relevant to the strategic context of Reed Elsevier Philippines' parent RELX.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/ReedElsevierPH
• Facebookfacebook.com/Reed.Elsevier.Philippines
• LinkedInlinkedin.com/company/reed-elsevier-philippines
• Instagraminstagram.com/reedelsevierphilippines

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Reed Elsevier Philippines