One Mnet Health

What One Mnet Health does

One Mnet Health is a privately held healthcare technology company that combines a preoperative clinical intelligence platform with end-to-end patient billing services for surgical and procedural healthcare providers. Formed in 2021 through the merger of Mnet Health and One Medical Passport, the company traces its operating history to more than 20 years of legacy experience and is headquartered in Aliso Viejo, California, with operations spanning 49 US states. The platform serves 2,500+ healthcare clients representing 25M+ patients and $4B+ in managed balances, with primary customer segments including ambulatory surgery centers (ASCs), hospitals, anesthesia teams, behavioral health facilities, multi-site management companies, physician groups, and specialty verticals such as ophthalmology, oral surgery, imaging, and women's health/fertility.

The product suite is organized into a clinical software stack and a financial services stack. Clinical products include Medical Passport (preoperative health history intake with AI-powered conditional logic), Medical Passport+ (clinical decision support that flags high-risk patients against facility admission guidelines), Engage (multilingual patient communication across text, email, and video in 200+ languages), Big Board (real-time patient status tracking on facility displays), Office (cloud-based surgical scheduling and document management), and Vendor Management (powered by TORQ, covering 15,000+ surgical vendors with automated case pairing). Financial services include Pre-DOS Financial Engagement, Early-Out Patient Billing, Bad Debt Collections, Insurance Discovery, and the PaySUITE payment portal. The platform integrates with 25+ EHR/PMS systems (Epic, Cerner, MEDITECH, athenahealth, NextGen, HST Pathways, SIS, and others) and nine payment processors.

The business operates a dual revenue model. Clinical products are sold as enterprise SaaS subscriptions on quote-based annual contracts, supported by dedicated project managers and customer success managers. Patient billing services operate on a 100% contingency basis — clients pay nothing upfront and One Mnet Health earns a percentage of amounts collected across the full revenue cycle from pre-service through bad debt. Insurance Discovery generates transaction-fee revenue on recovered coverage. Distribution is direct enterprise field sales with consultative demos targeting healthcare facility administrators, clinical leaders, and revenue cycle managers; no channel partner or reseller model is used internally, though third-party reseller relationships (e.g., Nimble Solutions) have begun to extend reach. The company is backed by private equity, with SSM Partners and FCA Venture Partners represented on the board.

Name

One Mnet Health

Legal name

One Mnet Health

Website

https://onemnethealth.com

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

11–50 employees

Short description

One Mnet Health is a privately held healthcare technology company that combines an AI-powered preoperative clinical intelligence platform with contingency-based end-to-end patient billing services, serving 2,500+ ambulatory surgery centers, hospitals, and management companies across 49 US states.

Ownership category

akta.pro rank

Product category

Healthcare Revenue Cycle Management Software

NAICS

Ambulatory Health Care Services (621), Offices of Physicians (62111), Other Ambulatory Health Care Services (6219)

SIC

Services-Prepackaged Software (7372), Services-Health Services (8000), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Patient Engagement, Education & Messaging Platforms (portal/CRM integrated) (HLALABAJ)

akta.pro secondary industries

Patient Intake, Digital Registration & eForms (HLACAEAF), Patient Financial Engagement (Estimates, Billing Presentment, Payments) (HLACAEAI), Healthcare Billing & Patient Payments Presentment (FSAMAJAH)

Keywords

• Patient billing services
• Preoperative intelligence platform
• Healthcare revenue cycle management
• Clinical decision support software
• Patient engagement solutions

Headquarters

HQ city

Aliso Viejo

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Software

Cost components

Technology or R&D, Personnel, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Clinical Software Products (SaaS): Subscription-based SaaS products including Medical Passport, Medical Passport+, Engage, Big Board, Office, and Vendor Management. These products are sold to healthcare facilities (ASCs, hospitals, physician groups) to streamline preoperative workflows, patient engagement, scheduling, and vendor coordination.
2. Patient Billing Services: 100% contingency-based patient billing services operating on a 'no upfront fees, you only pay when we collect' model. Services span Pre-DOS Financial Engagement, Early-Out Patient Billing (1st Party), and Bad Debt Collections (3rd Party). Revenue generated as a percentage of collected amounts.
3. Insurance Discovery: Service to identify hidden insurance coverage on self-pay accounts. Integrated with patient billing services to maximize revenue recovery by finding billable insurance before writing off accounts.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

One Mnet Health sells an AI-supported healthcare platform combining preoperative clinical intelligence software (Medical Passport, Medical Passport+, Engage, Big Board, Vendor Management, Office) with end-to-end patient billing services (Early-Out collections, Bad Debt recovery, Insurance Discovery, PaySUITE). The platform captures patient health histories, identifies high-risk patients, automates patient engagement, coordinates surgical vendors, and recovers patient balances on a contingency basis. Customers are healthcare facilities — primarily Ambulatory Surgery Centers, surgical hospitals, anesthesia groups, and multi-site management companies across the United States.

Product overview

One Mnet Health offers a platform-plus-services model combining preoperative clinical intelligence software with end-to-end patient billing services. The core product suite includes Medical Passport (preoperative intelligence platform), Medical Passport+ (clinical decision support add-on), Engage (patient engagement and education), Big Board (real-time patient tracking), Vendor Management powered by TORQ (vendor coordination), Office (cloud-based surgical scheduling), and Oneflow (clinical-financial communication bridge). Patient Billing services encompass Pre-DOS Financial Engagement, Early-Out Patient Billing, Bad Debt Collections, Insurance Discovery, and PaySUITE payment portal—all operating on a 100% contingency basis. The platform serves 2,500+ healthcare clients across 49 states, processing 25M+ patients and $4B+ in managed balances.

Differentiator

Problem solved

Functional benefit

Brands

• Medical Passport™: Preoperative Intelligence Platform - transforms patient data into actionable insights for clinical decision-making
• Medical Passport+
• Engage™
• Big Board®
• Office®
• PaySUITE

Products and services

• Medical Passport Preoperative intelligence platform that captures patient-entered health histories via AI-powered conditional logic, automatically flags high-risk patients, identifies clearance requirements, and transforms data into actionable clinical insights for healthcare facilities.
• Medical Passport+ Clinical decision support (CDSS) add-on to Medical Passport that automatically prioritizes high-risk patients with critical flags, cross-references patient health data against facility-specific admission guidelines, and provides guideline-driven clearance recommendations.
• Engage Patient engagement and education platform delivering automated, personalized communications via text, email, and video. Supports over 200 languages and integrates with Medical Passport for health-history-driven pre/post-operative messaging, reminders, and surveys.
• Big Board Real-time digital patient tracking system displaying OR schedule and patient status across facility displays. Provides customizable views for Anesthesia, Physician Office, and Lobby with HIPAA-compliant identifiers and automatic ride-home notifications.
• Vendor Management (Powered by TORQ) HIPAA-compliant vendor and tray management solution powered by TORQ, integrating with 15,000+ surgical vendors. Automates vendor-case pairing (99%+ handled automatically), tracks loaner instrument deliveries, and coordinates case updates via text and push notifications.
• Office Cloud-based surgical scheduling and document management platform enabling physician offices to submit complete booking requests online 24/7 with customizable templates, document uploads, and barcode-scanning document archiving.
• Patient Billing Services End-to-end patient billing services spanning Pre-DOS Financial Engagement, Early-Out Patient Billing (1st Party), and Bad Debt Collections (3rd Party). Combines AI-supported patient segmentation, propensity-driven outreach, and US-based live agents on a 100% contingency basis with no upfront fees.
• Early-Out Patient Billing 1st party patient billing service engaging patients immediately after insurance adjudication. Live agents act as an extension of the facility business office, using AI-driven segmentation to prioritize outreach by optimal timing and preferred communication channel.
• Bad Debt Collections 3rd party collections service for aged patient balances using a patient-centric approach with FDCPA, TCPA, and CFPB-aligned practices. AI-supported segmentation and 200+ language support maximize contact rates while preserving provider-patient relationships.
• Insurance Discovery Service identifying hidden insurance coverage for self-pay patients using advanced analytics across multiple insurance databases with weighted confidence scoring and 99% accuracy. Identifies secondary/tertiary coverage before accounts are written off.
• PaySUITE Patient payment portal integrating with patient accounting systems and merchant gateways. Enables identity verification, balance viewing, payment plan setup, and multiple payment options with WCAG 2.2 Level AA conformance.
• Oneflow Clinical and financial communication workflow solution bridging Engage patient messaging with billing services to deliver a seamless patient experience across the care timeline.

Quantifiable outcome

• 40%+ increase in patient payments
• +8 more outcomes

Named customers4 records

Segments11 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration36 records

AI capability8 records

Feature9 records

Partnerships

Six partnerships are on record, tiered core.

• Eye Cloud ProcoreStrategic or Co-development Partner · 9 July 2026Partnership announced July 2026 to bring 20+ years of patient-centric collection experience directly into the Eye Cloud Pro platform for optometry practices, helping them recover more revenue through integrated billing services.
• Nimble SolutionscoreChannel Partner/ Reseller/ Distributor · 17 October 2024Nimble Solutions selected One Mnet Health as their preferred partner for bad debt collections, integrating One Mnet Health's patient-centric collections approach into Nimble's healthcare revenue cycle solutions.
• AcmewarecoreTechnology or Integration · 7 December 2023Partnership announced December 2023 for Meditech hospitals, enabling integration between One Mnet Health's patient billing services and Acmeware's Meditech hospital solutions.
• TORQ (Vendor Management)coreTechnology or IntegrationDirect integration with TORQ, a HIPAA-compliant vendor management system that works with over 15,000 surgical vendors. The partnership enables automated real-time communication with vendors, loaner tray tracking, and intelligent rules-based vendor-case pairing that handles 99%+ of assignments automatically.
• HST PathwayscoreTechnology or IntegrationIntegration partnership with HST Pathways for ASC scheduling and practice management, enabling seamless data exchange between HST Pathways platform and One Mnet Health clinical and billing solutions.
• Surgical Information Systems (SIS)coreTechnology or IntegrationIntegration partnership with SIS for surgical information systems, enabling data connectivity between SIS platforms and One Mnet Health solutions.

Scale indicators19 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Phreesia: Phreesia is a direct peer offering patient intake, registration, and engagement platforms for healthcare providers. Both companies address pre-visit patient data capture, automated intake workflows, and patient payments, with Phreesia serving ambulatory and specialty practices similarly to One Mnet Health's ASC and hospital focus.
• Waystar: Waystar is a direct peer in healthcare payments and revenue cycle management, offering patient billing, payment presentment, and collections. One Mnet Health explicitly integrates with Waystar, and the two compete in the patient billing and payment portal space for hospitals and ambulatory providers.
• Clearwave: Clearwave is a direct peer offering patient intake, registration, eligibility verification, and payment solutions for healthcare practices. Both companies target specialty and ambulatory providers with digital check-in, insurance verification, and patient payment workflows that directly overlap with One Mnet Health's Medical Passport and Patient Billing services.
• Experian Health: Experian Health provides patient engagement, identity management, and patient billing/collections services to healthcare providers. Its coverage of insurance discovery, patient access, and collections overlaps directly with One Mnet Health's Pre-DOS Financial Engagement, Insurance Discovery, and Bad Debt Collections offerings.
• RevSpring: RevSpring delivers patient engagement, billing communications, and payment solutions to healthcare providers. Both companies serve hospitals and ambulatory providers with patient billing statements, propensity-to-pay analytics, and multi-channel payment workflows, and RevSpring is an explicit integration partner of One Mnet Health.
• Relatient (now Vendor Credentialing Service): Relatient provides patient engagement, appointment reminders, and patient communication solutions to healthcare providers. Its text/email/voice messaging and pre-visit workflows overlap with One Mnet Health's Engage product and Medical Passport pre-admission communication.

Broad incumbents

• Oracle Health (Cerner): Oracle Health offers comprehensive EHR and patient engagement platforms used by hospitals and large health systems. As a broad incumbent, it competes with One Mnet Health through native patient intake and communication features, while also serving as a key integration partner for clinical data exchange.
• Epic Systems: Epic is the dominant EHR vendor for hospitals and large ambulatory practices, with MyChart patient portal providing patient engagement and intake. As a broad incumbent, Epic's expanding patient-facing features represent both the largest integration partner and the most significant competitive threat to One Mnet Health.
• athenahealth: athenahealth provides EHR, practice management, and patient engagement tools to ambulatory providers. Its patient portal and intake capabilities overlap with One Mnet Health's Medical Passport and Engage for ambulatory and physician practice customers, and it is both an integration partner and a potential competitor.

Emerging players

• Health Catalyst: Health Catalyst focuses on healthcare data analytics and AI-driven decision support for hospitals and health systems. While not a direct competitor in patient intake or billing, its clinical decision support and analytics capabilities are adjacent to One Mnet Health's Medical Passport+ AI-driven clinical decision support.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/onemnethealth
• Xx.com/MnetHealth

Compliance7 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about One Mnet Health