iBridge
iBridge is a Beaverton, Oregon-based information management and data services firm founded in 2004, offering hybrid AI-powered BPO, application hosting, litigation support, and custom software development to law firms, healthcare organizations, government agencies, and nonprofits across North America, EMEA, and India.
- Company typePrivate
- Founded2004
- HeadquartersBeaverton, United States
- Headcount501–1,000
- GTM typeB2B
- OfferingServices
What iBridge does
iBridge is a Beaverton, Oregon-based information management and data services firm founded in 2004 by Desh Urs and Sadna Urs. The company delivers hybrid AI-powered solutions that combine intelligent automation with human expertise across three core service lines: business process outsourcing (BPO) for back-office operations, secure application hosting and managed services, and custom software development and technology consulting. Its client base is concentrated in legal, healthcare, government, and nonprofit sectors, with additional reach into financial services, manufacturing, defense, and utilities.
The company's technical portfolio centers on AI-augmented document processing (OCR, intelligent data capture, NLP), forensically sound digital evidence preservation for litigation, and integrations with major enterprise platforms including Oracle, SAP, Asset Suite, Infor, and Maximo. In 2024, iBridge expanded beyond services into packaged software with two product launches: Kairos IMS, a case management platform for Health & Human Services nonprofits and government agencies, and the Metolius Assessment & Insights Platform for consulting firms and workforce development organizations. The firm maintains ISO 9001 and ISO/IEC 27001 certifications, holds a GSA Multiple Award Schedule contract (47QTCA26D002L) and a SHI NASPO ValuePoint contract (AR2488), and is a certified minority-owned business. It operates delivery teams across North America, EMEA, and India, combining onshore client management with offshore production capacity.
iBridge generates revenue primarily through project-based, retainer, and staff-augmentation engagements, with pricing quote-based rather than publicly disclosed. Government and public-sector revenue benefits from pre-negotiated GSA and NASPO contract vehicles that bypass competitive bidding. Quantifiable outcomes cited include completion of more than 100 PAGA (Private Attorneys General Act) cases in the past 12 months, ~10:1 cost savings on timesheet and payroll audit projects versus traditional outside counsel, and up to 10x reduction in invoice processing costs through automation. The company remains founder-owned, with no disclosed external funding, subsidiaries, or M&A activity.
iBridge firmographics
Firmographics- Name
- iBridge
- Legal name
- iBridge LLC
- Website
- https://ibridgellc.com
- Company type
- Private
- Founded year
- 2004
- Operating status
- Operating
- Headcount range
- 501–1,000 employees
- Short description
- iBridge is a Beaverton, Oregon-based information management and data services firm founded in 2004, offering hybrid AI-powered BPO, application hosting, litigation support, and custom software development to law firms, healthcare organizations, government agencies, and nonprofits across North America, EMEA, and India.
- Ownership category
- akta.pro rank
iBridge industry classification
Industry- Product category
- Business Process Outsourcing and Information Management Services
- NAICS
- Custom Computer Programming Services (541511), Software Publishers (5132), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518210), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)
- SIC
- Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371), Services-Computer Integrated Systems Design (7373), Services-Prepackaged Software (7372)
- akta.pro primary industry
- AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI) (HDAEANAI)
- akta.pro secondary industries
- iPaaS (Cloud Integration Platforms) (HDAEAIAB), iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where iBridge is headquartered
LocationHeadquarters
- HQ city
- Beaverton
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
iBridge business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Business Process Outsourcing (BPO): Back-office outsourcing services including data entry, invoice processing, billing and invoicing, application processing, medical billing, payroll extraction and analysis, document processing, and records management. Revenue generated through project-based, retainer, or staff augmentation engagement models.
- Application Hosting & Managed Services: Secure application hosting with government-grade security, managed services, and infrastructure support. Provides recurring revenue through hosting contracts and managed service agreements.
- Custom Software Development & Technology Consulting: Custom software development, technology consulting, and digital transformation services. Revenue generated through project engagements and consulting retainer arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Project-based engagement |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels3 records
iBridge product offering
Product offeringCore offering
iBridge provides hybrid AI-powered business process outsourcing, managed application hosting, and custom software development for law firms, healthcare organizations, government agencies, nonprofits, and other enterprises. Core offerings include document digitization and intelligent data capture, eDiscovery and litigation support (including PAGA/FLSA timesheet extraction and digital evidence preservation), back-office operations such as invoice processing and medical billing, secure Tier-2 application hosting, and proprietary platforms such as Kairos IMS (case management) and Metolius (assessment and insights).
Product overview
iBridge offers a hybrid AI-powered services portfolio that combines intelligent automation with human expertise across multiple service lines. The core offerings include Document Enhancement & Extraction (AI-powered OCR and document digitization), Online Content Inspection (web monitoring and analysis), Litigation Preparation, Social Media Preservation, Back Office Support (BPO), and Application Hosting. Two named software products complement the service portfolio: Kairos IMS for case management in health & human services, and Metolius Assessment & Insights Platform for consulting and workforce development. The company specializes in legal, healthcare, government, and nonprofit sectors, delivering solutions that integrate AI capabilities including document processing, predictive analytics, and workflow automation.
Differentiator
Problem solved
Functional benefit
Brands
- Kairos IMS: Case Management Software for Health & Human Services nonprofits and government agencies
- Metolius Assessment & Insights Platform
Products and services
- Document Enhancement & Extraction AI-powered document digitization service that converts handwritten, typed, and complex documents into searchable, structured digital records using advanced OCR and machine learning technologies, for clients across legal, healthcare, government, and commercial sectors.
- Online Content Inspection AI-driven platform for monitoring and analyzing online content at scale, enabling organizations to track, extract, and analyze web-based information for investigative and compliance purposes.
- Litigation Preparation Comprehensive litigation support services including complex litigation preparation with demonstrated performance at scale for law firms and corporate legal departments.
- Social Media Preservation Forensically sound digital evidence preservation service that captures and archives social media content, websites, and online communications for legal admissibility, including metadata preservation and chain-of-custody documentation.
- Redaction & Bates Stamping Document organization service that establishes unique sequential identifiers for each page in document sets, enabling efficient organization, referencing, and legal production.
- Back Office Support (BPO) Comprehensive business process outsourcing services including data entry, invoice processing, billing and invoicing, application processing, medical billing, payroll extraction and analysis, document processing, and records management.
- Application Hosting Secure Tier-2 data center hosting with government-grade security for applications requiring compliant, scalable, and protected infrastructure, operated under ISO-aligned security protocols.
- Timesheet & Payroll PAGA Extraction Specialized AI-powered extraction and conversion service for paper timesheets and payroll records, converting them into accurate digital records for PAGA and FLSA-related litigation support.
- Kairos IMS (Case Management Software) Case management software designed for Health & Human Services nonprofits and government agencies, providing integrated case tracking, program management, client tracking, and compliance documentation capabilities.
- Metolius Assessment & Insights Platform Assessment and insights platform serving consulting firms, workforce development organizations, and risk advisory practices with analytics, reporting, and program assessment capabilities.
Quantifiable outcome
- 100+ PAGA cases successfully completed in the last 12 months
- +2 more outcomes
Companies that use iBridge
Customer profileNamed customers38 records
Segments8 records
Ideal customer profiles5 records
iBridge technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration7 records
AI capability13 records
Feature6 records
iBridge partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- GSA (General Services Administration)coreGSA Multiple Award Schedule (MAS) contract holder enabling direct procurement by federal, state, and local government agencies. Contract number 47QTCA26D002L with CAGE code 633D4. Pre-vetted status allows government entities to engage iBridge services without lengthy competitive bidding processes, covering IT services, software development, BPO, and managed services.
- SHI International / NASPO ValuePointcoreSHI NASPO ValuePoint contract (AR2488) provides additional public sector procurement pathway for state and local government agencies to access iBridge services through established government procurement channels.
Scale indicators3 records
Recent moves6 records
Expansion highlights6 records
iBridge competitors and assessment
Company assessmentDirect peers
- Epiq Systems: A leading global provider of legal services, eDiscovery, document review, and managed services to law firms and corporations. Direct competitor in legal process outsourcing, document processing, and eDiscovery — the same core service lines iBridge offers to law firms.
- KLDiscovery: Provider of eDiscovery, information governance, and data recovery services for legal and enterprise clients. Competes head-to-head with iBridge in litigation support, document processing, and digital evidence preservation.
- Consilio: Global legal services consultancy offering eDiscovery, document review, contract management, and legal consulting. Direct overlap with iBridge's legal services and document processing offerings; Consilio is also an iBridge customer.
- Integreon: Provider of legal, business, and knowledge process outsourcing services, including document review, eDiscovery, and contract management. Direct peer in legal process outsourcing and managed document services.
- Exela Technologies: Business process automation provider offering document processing, data extraction, and BPO services across legal, healthcare, and government. Directly comparable to iBridge's BPO and document processing services, particularly PAGA-class work.
- Datamark (Highmark Interactive): Provider of business process outsourcing services specializing in document management, data entry, mailroom, and digital transformation for government and commercial clients. Closely comparable to iBridge's BPO and document processing business, especially in government.
Emerging players
- FRONTEO: AI-driven eDiscovery and legaltech provider with focus on natural language processing for litigation and investigations. Emerging competitor in the AI-augmented document review space iBridge serves with Kairos IMS, Metolius, and Digital Evidence Preservation.
Broad incumbents
- Infosys BPM: Large-scale BPM arm of Infosys delivering finance & accounting, sourcing & procurement, and document processing services. Operates at much larger scale than iBridge but competes for the same enterprise BPO and document processing RFPs.
- Wipro: Global IT services and BPO provider with significant document processing, application hosting, and managed services practices. Competes with iBridge on enterprise outsourcing deals where scale and global footprint are decision factors.
- Tata Consultancy Services (TCS): One of the world's largest IT and business process services firms, with deep document processing, BPO, and digital transformation capabilities. Competes with iBridge for large enterprise and government contracts.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
iBridge social profiles
Digital presenceiBridge compliance and trust
Trust signalCompliance2 records
iBridge financial estimates
Financial estimateRevenue estimate
Valuation estimate
iBridge leadership team
Management profileNumber of profiles
Profiles5 records
iBridge funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
iBridge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about iBridge
What does iBridge do?
iBridge provides hybrid AI-powered business process outsourcing, managed application hosting, and custom software development for law firms, healthcare organizations, government agencies, nonprofits, and other enterprises. Core offerings include document digitization and intelligent data capture, eDiscovery and litigation support (including PAGA/FLSA timesheet extraction and digital evidence preservation), back-office operations such as invoice processing and medical billing, secure Tier-2 application hosting, and proprietary platforms such as Kairos IMS (case management) and Metolius (assessment and insights).
Is iBridge a public or private company?
iBridge is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was iBridge founded?
iBridge was founded in 2004. It employs 501 to 1,000 people.
Where is iBridge based?
iBridge is headquartered in Beaverton, United States, in the North America region.
How does iBridge make money?
Three revenue lines are on record. Business Process Outsourcing (BPO) is the primary driver. The others are application Hosting & Managed Services and custom Software Development & Technology Consulting.
Who are iBridge's main competitors?
Direct peers on record are Epiq Systems, KLDiscovery, Consilio, Integreon, Exela Technologies and Datamark (Highmark Interactive). FRONTEO is listed as an emerging player. Broad incumbents are Infosys BPM, Wipro and Tata Consultancy Services (TCS).
Does iBridge have an API?
No public API is recorded for iBridge.
What industry is iBridge in?
iBridge's product category is Business Process Outsourcing and Information Management Services. Its primary akta.pro industry code is HDAEANAI, AI Integration & Orchestration Platforms (Connectors, Workflow, iPaaS for AI), with a secondary code of HDAEAIAB, iPaaS (Cloud Integration Platforms). Its NAICS code is 541511 and its SIC code is 7370.