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Massmart

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uuid0008jt8

Namestring
Massmart
Legal namestring
Massmart Holdings Limited
Websiteurl
massmart.co.za
Company typeenum
Private
Founded yearint
1990
Operating statusenum
Operating
Ownership categoryenum
Headcount rangeband
5,001–10,000
akta.pro rankint
HeadquartersGauteng, South Africa
HQ citystring
Gauteng
HQ countrystring
South Africa
HQ regionstring
Africa
Markets served

Serves global market

Offices2 records

Each record includes

City, Country, Type, Description, Source

Keyword5 values
general merchandise retail, wholesale distribution, home improvement retail, discount retail, e-commerce marketplace
Industry1 code
1General Merchandise Variety-Value Mass Merchandisers
CodeCRAGABAHPrimaryYes
NAICS code3 codes
  • Warehouse Clubs and Supercenters455211
  • All Other General Merchandise Retailers455219
  • General Line Grocery Merchant Wholesalers42441
SIC code4 codes
  • Retail-Misc General Merchandise Stores5399
  • Retail-Variety Stores5331
  • Wholesale-Groceries & Related Products5140
  • Wholesale-Durable Goods5000
Product category
Mass Merchandise Retail
Social media profiles2 records
GTM motion1 record

Each record includes

Type, Description, Source

Revenue model4 records
1Retail Sales
TypeOne Time License
Description

Massmart generates primary revenue through retail sales across its physical store formats (Makro, Game, Builders, Walmart) and online platforms, selling general merchandise, groceries, electronics, home improvement products, and more to consumers.

massmart.co.za
2Wholesale Distribution
TypeOne Time License
Description

Wholesale and cash-and-carry sales to independent traders and commercial customers through Jumbo Cash & Carry, CBW, Trident, Eureka, and Saverite brands.

massmart.co.za
3Marketplace Commission
TypeMarketplace Commission
Description

Revenue from third-party sellers on Makro Marketplace, with sellers engaging in collaborative sessions with Massmart leadership to grow the platform.

linkedin.com
4Private Label Products
TypeOne Time License
Description

Sale of private label products across categories including food, general merchandise, and home improvement, with over 500 private label and direct import suppliers.

massmart.co.za
Marketing channels5 records

Each record includes

Title, Type, Stage, Description, Source

Distribution channels8 records

Each record includes

Title, Type, Scope, Target buyer, Description, Source

Cost components6 values
Operations, Personnel, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D
Pricing details1 tier
1Every Day Low Price model
ModelOne time/ perpetual licenseBilling cadencePay-as-you-go
Notes

Walmart's signature low-price strategy aims to provide affordable quality products without relying on short-term promotions. Store opening prices aligned to Every Day Low Price model.

massmart.co.za
GTM typeB2B and B2C
B2B and B2C
Offering typeServices
Services
Core offering1 text field

Massmart operates a multi-category retail and wholesale distribution business selling food, liquor, and general merchandise to retail, commercial, and wholesale customers across sub-Saharan Africa. The group runs differentiated store formats including Makro (multi-category big box), Game (discount general merchandise), Builders (home improvement), and Walmart Africa (branded retail and e-commerce), alongside wholesale banners Jumbo Cash & Carry, CBW, Trident, Eureka, Saverite, and the Shield voluntary buying association serving independent traders.

Differentiator
Functional benefit
Problem solved
Quantifiable outcome1 of 2 values shown
  • Over 1,740 tonnes of e-waste collected since 2008 through Makro's recycling programme
+1 more record
Product overview1 text field

Massmart is an African retail and wholesale group operating a multi-format, multi-brand portfolio across over 300 stores in 8 sub-Saharan countries. The portfolio consists of five core retail formats: Makro (multi-category big box for retail/commercial/wholesale), Game (discount retailer across 8 countries), Builders (home improvement/DIY with Warehouse, Express, Superstore formats), Jumbo Cash & Carry (wholesale with CBW, Trident, Eureka, Saverite brands), and Shield (voluntary buying association). Massmart also operates Walmart Africa (branded stores and e-commerce), Makro Marketplace (third-party seller platform), and Makro Restored (refurbished tech). The group holds leading market shares in general merchandise, liquor, home improvement, and wholesale food markets.

Product and service9 records
1Makro
CategoryRetail Brand
2Game
CategoryRetail Brand
3Builders
CategoryRetail Brand
4Jumbo Cash & Carry
CategoryWholesale Brand
5Shield
CategoryWholesale / Buying Association
6Walmart Africa
CategoryRetail Brand / E-commerce Platform
7Makro Restored
CategoryRefurbished Technology E-commerce
8Makro Marketplace
CategoryOnline Marketplace
9Walmart Africa Mobile App
CategoryMobile Application
Scale indicator6 records

Each record includes

Type, Value, Description, Source

Partnership8 partners
Strategic tierCoreTypeStrategic or Co-development PartnerAnnounced on2026-05-12
Description

Makro has expanded its premium appliance offering with the introduction of Haier as a globally recognised home appliances brand. The collaboration brings premium Haier refrigerators, washing machines, air conditioners, and smart home appliances to South African consumers.

Strategic tierCoreTypeTechnology or IntegrationAnnounced on2025-03-26
Description

Flipkart Commerce Cloud provides its 'Marketplace in a Box' SaaS solution to Massmart, enabling an end-to-end marketplace implementation with AI-powered commerce capabilities including catalog management, dynamic pricing, and promotions.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Makro operates South Africa's longest-running retailer-led e-waste recycling initiative in partnership with ERA since 2008. The programme has collected over 1,740 tonnes of e-waste through 19 collection bins at Makro stores nationwide.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Massmart partners with FoodForward SA to provide funding toward their operational expenses and a reliable channel to distribute food supplies to community kitchens, improving local community food security.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Massmart has partnered with The Gift Of The Givers Foundation for 10 years on disaster relief projects in South Africa, Malawi and Mozambique. During KwaZulu-Natal floods, Massmart delivered an initial 90 tons of food to replenish their warehouses.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

Massmart and HOPE Worldwide SA celebrate a 10-year partnership focused on community support and social development projects.

Strategic tierMinorTypeStrategic or Co-development Partner
Description

The first Walmart-branded store partners with Africa Food for Thought to support early childhood development centres in the community surrounding Clearwater Mall.

Strategic tierCoreTypeStrategic or Co-development Partner
Description

Walmart fully acquired Massmart in 2022, integrating its technology stack into local stores. Massmart operates as Walmart's local operating entity, launching Walmart-branded stores in South Africa and utilizing Walmart's global technology platform.

Recent move7 records

Each record includes

Date, Type, Title, Description, Source

Expansion highlight5 records

Each record includes

Type, Description

Peers10 records
TypeDirect peer
Description

SPAR is an international grocery and wholesale retail group operating in Southern Africa and Europe with a voluntary trading model similar to Massmart's Shield. Its Build IT hardware and general merchandise lines also overlap with Massmart's home improvement and DIY categories.

TypeDirect peer
Description

Shoprite is South Africa's largest food retailer with over 2,000 stores across the continent. It is a direct competitor to Massmart's Makro, Game, and wholesale cash-and-carry formats in grocery and general merchandise, and competes head-to-head for the value-conscious consumer segment.

TypeDirect peer
Description

The Home Depot is the global leader in home improvement and DIY retail with multi-format stores (Warehouse, Express, Pro). It is directly comparable to Massmart's Builders format across DIY, building materials, and trade customer focus.

TypeDirect peer
Description

Costco is the global leader in warehouse-club retail, directly comparable to Massmart's Makro format in bulk merchandising across food, liquor, and general merchandise with a membership-driven, high-volume low-cost model.

TypeBroad incumbent
Description

Walmart is Massmart's parent company and the world's largest general merchandise mass merchandiser. While not a direct peer in the same geography, Walmart's EDLP model, global sourcing, and technology platform are being deployed inside Massmart, making the parent the closest strategic and operational comparator.

TypeDirect peer
Description

Metro AG operates a major international cash-and-carry and food service distribution business across Europe and Asia. Its wholesale formats directly mirror Massmart's Jumbo, CBW, Trident, Eureka, and Saverite cash-and-carry operations serving independent traders.

TypeDirect peer
Description

Pick n Pay is a major South African grocery and general merchandise retailer operating supermarkets, hypermarkets, and Boxer discount stores. It overlaps directly with Massmart's food, liquor, and general merchandise categories across overlapping geographies.

TypeBroad incumbent
Description

Amazon is the dominant global e-commerce and marketplace platform. Its Marketplace model, AI-powered catalog and pricing tools, and rapid-delivery infrastructure are the strategic template behind Massmart's Makro Marketplace and Walmart Africa app investments.

TypeDirect peer
Description

Woolworths Holdings operates South African food, fashion, and home retail chains. While positioned more premium, it competes with Massmart in groceries, apparel, and general merchandise through Woolworths Food and countrywide store overlap.

TypeDirect peer
Description

Target is a US mass merchandiser offering general merchandise, apparel, electronics, and grocery across discount and EDLP positioning. It is the closest international general-merchandise mass merchandiser peer to Massmart's Game and Makro formats.

Market position
Strengths5 records

Each record includes

Headline, Details, Source

Weaknesses5 records

Each record includes

Headline, Details, Source

Competitive moat4 records

Each record includes

Type, Details

Key risks6 records

Each record includes

Headline, Details, Source

Key highlights7 records

Each record includes

Headline, Details, Source

Customer concentration

Classification, Details

Named customers3 records

Each record includes

Name, Industry, Type, Use case, Source, UUID

Segment4 records

Each record includes

Title, Type, Primary, Description, Pain point addressed, Use case, Source

Ideal customer profile4 records

Each record includes

Profile, Firmographic size, Sales motion, Sales cycle length, Buying structure, Purchase trigger, Buyer persona, Geography, Industry vertical, Primary use case, Description, Pain points, Evidence proof points, Target buyer

Technology focused
No
API detail
Has APIbool
No

Docs URL, Description

Integration2 records

Each record includes

Title, Type, Description, Source

AI maturity
App detail

Has app

Feature3 records

Each record includes

Title, Differentiator, Description, Source

Core technology
Revenue estimate
Valuation estimate
Number of profiles
Profiles9 records

Each record includes

Name, Designation, Designation category, Overview, Profile commentary, Source

Subsidiaries11 records

Each record includes

Name, Acquired on, Relationship type, Type, Business focus

Compliance3 records

Each record includes

Name, Class, Description

Funding overview

Funding stage, Last funding date, Total funding USD

Funding rounds

Each record includes

Round, Amount USD, Date, Pre money valuation, Total investors, Investors, News

Investors

Each record includes

Name, Type, Date of entry, Rounds participated, Website

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Each record includes

Name, Acquisition type, Announced date, Completed date, Status, Website, News

Investment

Each record includes

Name, Round, Announced date, Lead investor, Website, News

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Massmart

Mass Merchandise Retailmassmart.co.za

Massmart firmographics

Firmographics
Name
Massmart
Legal name
Massmart Holdings Limited
Website
https://massmart.co.za
Company type
Private
Founded year
1990
Operating status
Operating
Headcount range
5,001–10,000 employees
Ownership category
akta.pro rank

Massmart industry classification

Industry
Product category
Mass Merchandise Retail
NAICS
Warehouse Clubs and Supercenters (455211), All Other General Merchandise Retailers (455219), General Line Grocery Merchant Wholesalers (42441)
SIC
Retail-Misc General Merchandise Stores (5399), Retail-Variety Stores (5331), Wholesale-Groceries & Related Products (5140), Wholesale-Durable Goods (5000)
akta.pro primary industry
General Merchandise Variety-Value Mass Merchandisers (CRAGABAH)

Keywords

  • General merchandise retail
  • Wholesale distribution
  • Home improvement retail
  • Discount retail
  • E-commerce marketplace

Where Massmart is headquartered

Location

Headquarters

HQ city
Gauteng
HQ country
South Africa
HQ region
Africa

Offices2 records

Markets served

Massmart business model

Business model
GTM type
B2B and B2C
Offering type
Services
Cost components
Operations, Personnel, Supply Chain, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

  1. Retail Sales: Massmart generates primary revenue through retail sales across its physical store formats (Makro, Game, Builders, Walmart) and online platforms, selling general merchandise, groceries, electronics, home improvement products, and more to consumers.
  2. Wholesale Distribution: Wholesale and cash-and-carry sales to independent traders and commercial customers through Jumbo Cash & Carry, CBW, Trident, Eureka, and Saverite brands.
  3. Marketplace Commission: Revenue from third-party sellers on Makro Marketplace, with sellers engaging in collaborative sessions with Massmart leadership to grow the platform.
  4. Private Label Products: Sale of private label products across categories including food, general merchandise, and home improvement, with over 500 private label and direct import suppliers.

Pricing tiers

ModelBillingPrice
One time/ perpetual licensePay-as-you-goEvery Day Low Price model

Go-to-market motion1 record

Distribution channels8 records

Marketing channels5 records

Massmart product offering

Product offering

Core offering

Massmart operates a multi-category retail and wholesale distribution business selling food, liquor, and general merchandise to retail, commercial, and wholesale customers across sub-Saharan Africa. The group runs differentiated store formats including Makro (multi-category big box), Game (discount general merchandise), Builders (home improvement), and Walmart Africa (branded retail and e-commerce), alongside wholesale banners Jumbo Cash & Carry, CBW, Trident, Eureka, Saverite, and the Shield voluntary buying association serving independent traders.

Product overview

Massmart is an African retail and wholesale group operating a multi-format, multi-brand portfolio across over 300 stores in 8 sub-Saharan countries. The portfolio consists of five core retail formats: Makro (multi-category big box for retail/commercial/wholesale), Game (discount retailer across 8 countries), Builders (home improvement/DIY with Warehouse, Express, Superstore formats), Jumbo Cash & Carry (wholesale with CBW, Trident, Eureka, Saverite brands), and Shield (voluntary buying association). Massmart also operates Walmart Africa (branded stores and e-commerce), Makro Marketplace (third-party seller platform), and Makro Restored (refurbished tech). The group holds leading market shares in general merchandise, liquor, home improvement, and wholesale food markets.

Differentiator

Problem solved

Functional benefit

Products and services

  • Makro
  • Game
  • Builders
  • Jumbo Cash & Carry
  • Shield
  • Walmart Africa
  • Makro Restored
  • Makro Marketplace
  • Walmart Africa Mobile App

Quantifiable outcome

  • Over 1,740 tonnes of e-waste collected since 2008 through Makro's recycling programme
  • +1 more outcomes

Companies that use Massmart

Customer profile

Named customers3 records

Segments4 records

Ideal customer profiles4 records

Massmart technology and API

Technology

Technology focussed No

API detail

Has API
No
API docs
API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Massmart partnerships and signals

Strategic signal

Partnerships

Eight partnerships are on record, tiered core and minor.

  • HaiercoreStrategic or Co-development Partner · 12 May 2026Makro has expanded its premium appliance offering with the introduction of Haier as a globally recognised home appliances brand. The collaboration brings premium Haier refrigerators, washing machines, air conditioners, and smart home appliances to South African consumers.
  • Flipkart Commerce CloudcoreTechnology or Integration · 26 March 2025Flipkart Commerce Cloud provides its 'Marketplace in a Box' SaaS solution to Massmart, enabling an end-to-end marketplace implementation with AI-powered commerce capabilities including catalog management, dynamic pricing, and promotions.
  • e-Waste Recycling Authority (ERA)coreStrategic or Co-development PartnerMakro operates South Africa's longest-running retailer-led e-waste recycling initiative in partnership with ERA since 2008. The programme has collected over 1,740 tonnes of e-waste through 19 collection bins at Makro stores nationwide.
  • FoodForward South AfricacoreStrategic or Co-development PartnerMassmart partners with FoodForward SA to provide funding toward their operational expenses and a reliable channel to distribute food supplies to community kitchens, improving local community food security.
  • Gift of the Givers FoundationcoreStrategic or Co-development PartnerMassmart has partnered with The Gift Of The Givers Foundation for 10 years on disaster relief projects in South Africa, Malawi and Mozambique. During KwaZulu-Natal floods, Massmart delivered an initial 90 tons of food to replenish their warehouses.
  • HOPE Worldwide SAminorStrategic or Co-development PartnerMassmart and HOPE Worldwide SA celebrate a 10-year partnership focused on community support and social development projects.
  • Africa Food for ThoughtminorStrategic or Co-development PartnerThe first Walmart-branded store partners with Africa Food for Thought to support early childhood development centres in the community surrounding Clearwater Mall.
  • WalmartcoreStrategic or Co-development PartnerWalmart fully acquired Massmart in 2022, integrating its technology stack into local stores. Massmart operates as Walmart's local operating entity, launching Walmart-branded stores in South Africa and utilizing Walmart's global technology platform.

Scale indicators6 records

Recent moves7 records

Expansion highlights5 records

Massmart competitors and assessment

Company assessment

Direct peers

  • Spar Group Limited: SPAR is an international grocery and wholesale retail group operating in Southern Africa and Europe with a voluntary trading model similar to Massmart's Shield. Its Build IT hardware and general merchandise lines also overlap with Massmart's home improvement and DIY categories.
  • Shoprite Holdings: Shoprite is South Africa's largest food retailer with over 2,000 stores across the continent. It is a direct competitor to Massmart's Makro, Game, and wholesale cash-and-carry formats in grocery and general merchandise, and competes head-to-head for the value-conscious consumer segment.
  • The Home Depot: The Home Depot is the global leader in home improvement and DIY retail with multi-format stores (Warehouse, Express, Pro). It is directly comparable to Massmart's Builders format across DIY, building materials, and trade customer focus.
  • Costco Wholesale: Costco is the global leader in warehouse-club retail, directly comparable to Massmart's Makro format in bulk merchandising across food, liquor, and general merchandise with a membership-driven, high-volume low-cost model.
  • Metro AG: Metro AG operates a major international cash-and-carry and food service distribution business across Europe and Asia. Its wholesale formats directly mirror Massmart's Jumbo, CBW, Trident, Eureka, and Saverite cash-and-carry operations serving independent traders.
  • Pick n Pay Stores: Pick n Pay is a major South African grocery and general merchandise retailer operating supermarkets, hypermarkets, and Boxer discount stores. It overlaps directly with Massmart's food, liquor, and general merchandise categories across overlapping geographies.
  • Woolworths Holdings: Woolworths Holdings operates South African food, fashion, and home retail chains. While positioned more premium, it competes with Massmart in groceries, apparel, and general merchandise through Woolworths Food and countrywide store overlap.
  • Target Corporation: Target is a US mass merchandiser offering general merchandise, apparel, electronics, and grocery across discount and EDLP positioning. It is the closest international general-merchandise mass merchandiser peer to Massmart's Game and Makro formats.

Broad incumbents

  • Walmart Inc. Walmart is Massmart's parent company and the world's largest general merchandise mass merchandiser. While not a direct peer in the same geography, Walmart's EDLP model, global sourcing, and technology platform are being deployed inside Massmart, making the parent the closest strategic and operational comparator.
  • Amazon: Amazon is the dominant global e-commerce and marketplace platform. Its Marketplace model, AI-powered catalog and pricing tools, and rapid-delivery infrastructure are the strategic template behind Massmart's Makro Marketplace and Walmart Africa app investments.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Massmart social profiles

Digital presence

Massmart compliance and trust

Trust signal

Compliance3 records

Massmart financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Massmart leadership team

Management profile

Number of profiles

Profiles9 records

Massmart subsidiaries and ownership

Company hierarchy

Subsidiaries11 records

Massmart funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Massmart M&A and investment

M&A and investment

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Massmart

What does Massmart do?

Massmart operates a multi-category retail and wholesale distribution business selling food, liquor, and general merchandise to retail, commercial, and wholesale customers across sub-Saharan Africa. The group runs differentiated store formats including Makro (multi-category big box), Game (discount general merchandise), Builders (home improvement), and Walmart Africa (branded retail and e-commerce), alongside wholesale banners Jumbo Cash & Carry, CBW, Trident, Eureka, Saverite, and the Shield voluntary buying association serving independent traders.

Is Massmart a public or private company?

Massmart is a private company. It is classified as corporate owned and is currently operating.

When was Massmart founded?

Massmart was founded in 1990. It employs 5,001 to 10,000 people.

Where is Massmart based?

Massmart is headquartered in Gauteng, South Africa, in the Africa region.

How does Massmart make money?

Four revenue lines are on record. Retail Sales are the primary driver. The others are wholesale Distribution, marketplace Commission and private Label Products.

Who are Massmart's main competitors?

Direct peers on record are Spar Group Limited, Shoprite Holdings, The Home Depot, Costco Wholesale, Metro AG, Pick n Pay Stores, Woolworths Holdings and Target Corporation. Broad incumbents are Walmart Inc. and Amazon.

Does Massmart have an API?

No public API is recorded for Massmart.

What industry is Massmart in?

Massmart's product category is Mass Merchandise Retail. Its primary akta.pro industry code is CRAGABAH, General Merchandise Variety-Value Mass Merchandisers. Its NAICS code is 455211 and its SIC code is 5399.

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Live signals
BusinessLIVEWorkers 'under siege' as Cosatu marks Decent Work DayCosatu will march across South Africa on Decent Work Day to protest worker retrenchments and wage violations. The union cites 40% of workers paid below the national minimum wage and Sun International's planned job cuts. It also demands reinstatement of 600 Massmart workers dismissed for a protected strike.IolMassmart appoints Charmagne Mazhindu as VP of MarketingRetail giant Massmart has appointed Charmagne Mazhindu as its new Vice President of Marketing, a move aimed at strengthening the company's leadership as it pursues customer-centric and omnichannel growth ambitions. Mazhindu brings more than a decade of marketing leadership experience spanning brand building, digital transformation, and integrated marketing strategies. In her role, she will lead marketing strategy across Massmart's portfolio of retail brands, overseeing customer growth, brand relevance, digital marketing excellence, and the development of marketing technology capabilities to support personalised customer experiences.PPC LandCriteo wins Massmart retail media deal covering 280 stores in AfricaMassmart Holdings Limited, Walmart's South African subsidiary, announced a retail media collaboration with Criteo on July 22, 2026, introducing Sponsored Product Ads and Onsite Display Ads across Massmart's digital properties in South Africa. The advertising solutions are already live on Makro.co.za, Massmart's flagship eCommerce and marketplace platform, with expansion to additional Massmart digital properties described as under exploration without a stated timetable. The deal adds one of Africa's largest general merchandise retailers—spanning over 280 stores across 8 sub-Saharan countries—to Criteo's global retail media network, which now spans 235 retailers, while Massmart gains access to Criteo's Commerce Yield platform as part of its retail media growth strategy.Third NewsMassmart Partners with Criteo to Enhance Retail Media Strategies in South AfricaMassmart announced a strategic partnership with Criteo to enhance retail media advertising solutions in South Africa, incorporating Sponsored Product Ads and Onsite Display Ads within Massmart's digital ecosystem. The collaboration, initially available on Massmart's eCommerce platform Makro.co.za, will leverage Criteo's Commerce Yield platform to provide advertisers with analytics and performance insights. Both companies indicated plans to expand retail media placements across Massmart's broader digital properties as the retail media sector continues growing rapidly in the Middle East and Africa region.PR NewswireMassmart Accelerates Retail Media Offering in South Africa with CriteoCriteo and Massmart announced a new retail media collaboration to help brands advertise on Massmart's digital properties in South Africa. Massmart will deploy Criteo's Commerce Yield platform to offer Sponsored Product Ads and Onsite Display Ads, expanding its advertising capabilities into one of the fastest-growing segments globally. The advertising solutions are already available on Makro.co.za, with plans to expand across Massmart's broader digital ecosystem.AllafricaSouth Africa: Shoprite in the Spotlight As Human Rights Commission Grills Food Giants On PricingThe South African Human Rights Commission concluded its five-day National Investigative Hearing into Food Systems on July 10, with major retailers including Woolworths, Pick n Pay, Massmart, SPAR, Food Lovers Market, RCL Foods, Premier Foods and Tiger Brands called to explain their pricing practices. Shoprite, Africa's largest retailer, faced particular scrutiny despite being absent from the hearings, as advocacy group Amandla.mobi delivered a 20,000-signature petition demanding the company publish supply chain pricing data and lower food prices. Statistics presented to the commission revealed that 22.2% of South African households—approximately 14 million people—experience food insecurity, with more than one in four children suffering from stunting linked to malnutrition.IndexBoxReport - IndexBox - Prices, Size, Forecast, and CompaniesIndexBox has published a market intelligence report on the Africa refill steam mop market, projecting it will grow at a 7–9% CAGR over 2026–2035, with regional unit sales expected to roughly double to approximately 3–5 million units and retail value reaching an estimated $200–320 million by 2035. The market remains heavily import-dependent, with 80–90% of supply sourced from East Asian OEM/ODM hubs in China and Vietnam, while household penetration below 15% across sub-Saharan Africa versus over 50% in Western Europe highlights significant growth runway. Key competitive dynamics include a premiumization shift toward cordless models, expanding private-label penetration through retailers like Shoprite and Massmart, and Nigeria emerging as the largest volume growth opportunity amid challenges including foreign exchange illiquidity and port congestion.BusinessLIVEConCourt blow for Massmart’s bid to reclaim R9m in losses from union strikeThe Constitutional Court ruled that the Labour Court lacks jurisdiction to decide compensation claims for losses arising from conduct during a protected strike, handing a victory to the South African Commercial Catering and Allied Workers Union (Saccawu). Massmart Holdings had sought over R9 million in damages from Saccawu for alleged unlawful conduct by picketers during a 2021 protected strike, which the company claimed resulted in store closures and property damage. The judgment means Massmart must now pursue its damages claim through the ordinary high court rather than the labour court, with Section 68(1) of the Labour Relations Act applying only to unprotected strikes.IT News AfricaWhy Retail Transformation Fails Without Merchant-Led ChangeSouth Africa's retail sector is under mounting pressure from margin constraints, rising consumer expectations, and digital-first competitors like Temu and Shein, forcing traditional retailers to balance physical store profitability with digital investment. Industry consultants at Change Logic argue that retail transformation programs consistently fail when led by head office or IT functions without merchant involvement from the outset, resulting in systems that don't reflect day-to-day retail realities. The ERP transformation at Massmart is cited as evidence that merchant-led change, achieved through co-ownership between technology teams and business leaders, can succeed even amid pandemic disruption and social unrest.The South AfricanWhen is Black Friday 2025? Early deals drop in SAMassmart has announced that its Black Friday 2025 sales will begin on October 24, 2025, kicking off a month-long promotional period leading up to the main event on November 28. The retailer is releasing early deals on tech and appliances, including specific discounts on Samsung TVs, Lenovo laptops, and Hisense washing machines. This strategy expands the traditional single-day shopping event into an extended season for South African consumers.