Superior Vision Services
Superior Vision Services is a managed vision care administrator — a subsidiary of Versant Health (MetLife) — that administers vision benefit plans for employer groups, individual and family purchasers, and government health plans (Medicare Advantage, Medicaid, CHIP, Tricare), serving more than 30 million members through a 207,000+ provider network.
- Company typePrivate
- Founded1993
- HeadquartersRancho Cordova, United States
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Superior Vision Services does
Superior Vision Services, Inc. is a private managed vision care company headquartered at 500 Jordan Road, Troy, NY, operating as a subsidiary of Versant Health Holdco, Inc. (which in turn is owned by MetLife). Founded in 1993 and employing 251–500 people, the company administers vision benefit plans for employer groups, individual and family purchasers, and government-sponsored health programs including Medicare Advantage, Medicaid, CHIP, and Tricare. Versant Health collectively serves more than 30 million members through the Superior Vision and Davis Vision brands, with Superior Vision providing access to 207,000+ points of eye care nationwide, including all top 50 national retailers, and reporting 98% member satisfaction, 99% net member retention, and 98% in-network utilization.
The core technology stack is a web-based benefits administration platform with separate member, provider, and client/billing portals, complemented by iOS and Android mobile applications and HIPAA-compliant infrastructure under Section 508/WCAG 1.0 accessibility standards. Member-facing digital tools include the Provider Locator, an interactive Estimator Tool for out-of-pocket cost transparency, a Vision Simulator that illustrates conditions such as glaucoma and macular degeneration, and ExpressExam (powered by SeekWell/1-800 Contacts) for online prescription renewal. For health plan clients, the company delivers utilization management, medical claims review, and routine vision programs tied to HEDIS/Stars outcomes, while partner integrations span Warby Parker, LensCrafters, Target Optical, Glasses.com, ContactsDirect, and 1-800 Contacts, plus QualSight (LASIK), University LASIK Specialists of Texas, Your Hearing Network, and Transitions.
Revenue is generated principally through administrative fees paid by employer-sponsored plan sponsors and government health plans for TPA services, supplemented by transaction-based out-of-network reimbursements under schedule-of-allowance payments. Go-to-market combines direct enterprise sales to employer groups, broker channel partnerships, and strategic relationships with Medicare Advantage, Medicaid, CHIP, and Tricare carriers; pricing is not publicly disclosed and varies by contract. Customer segments include individual member-consumers, in-network eye care professionals, employer clients (including 20+ Fortune 1000 companies), brokers, and contracted health plans.
Superior Vision Services firmographics
Firmographics- Name
- Superior Vision Services
- Legal name
- Superior Vision Services, Inc.
- Website
- https://superiorvision.com/
- Company type
- Private
- Founded year
- 1993
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Superior Vision Services is a managed vision care administrator — a subsidiary of Versant Health (MetLife) — that administers vision benefit plans for employer groups, individual and family purchasers, and government health plans (Medicare Advantage, Medicaid, CHIP, Tricare), serving more than 30 million members through a 207,000+ provider network.
- Ownership category
- akta.pro rank
Superior Vision Services industry classification
Industry- Product category
- Managed Vision Care
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Vision Benefit Administration (VBA) / Vision TPA (ASO) (HLAEAJAI)
- akta.pro secondary industries
- Commercial Vision Insurance Plans (Employer-Sponsored) (HLAEAJAA), Medicare Advantage Vision Benefits (Embedded) (HLAEAJAC), Medicaid Vision Benefits (Managed Care) (HLAEAJAE)
Keywords
Where Superior Vision Services is headquartered
LocationHeadquarters
- HQ city
- Rancho Cordova
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
Superior Vision Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Operations, Personnel, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Administrative Fees for Employer-Sponsored Plans: Superior Vision serves as a third-party administrator for employer-sponsored vision benefit plans. Revenue is generated through administrative fees paid by employers who provide vision benefits to their employees as part of their benefits package.
- Health Plan Administration: Administrative fees from health plans (Medicare Advantage, Medicaid, CHIP, Tricare, Health Insurance Marketplaces) for routine vision care programs, medical claims review, and utilization management services.
- Out-of-Network Reimbursements: When members use out-of-network providers, they pay for services upfront and submit claims for reimbursement according to the schedule of allowances, less copays.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Copay-based employer plans |
| Transaction based/ take rate | Pay-as-you-go | Out-of-network reimbursement |
Go-to-market motion3 records
Distribution channels6 records
Marketing channels7 records
Superior Vision Services product offering
Product offeringCore offering
Superior Vision Services administers managed vision care benefit plans for employer-sponsored groups and government health plans (Medicare Advantage, Medicaid, CHIP, Tricare), giving members access to a network of 207,000+ eye care professionals for routine eye exams, corrective eyewear (frames, lenses, contact lenses), and discount programs on LASIK and hearing aids. The company operates HIPAA-compliant member, provider, and client web portals alongside iOS/Android mobile apps, and supplements core benefits with tools such as an Estimator, ExpressExam prescription renewal, and a Vision Simulator.
Product overview
Superior Vision Services operates as a managed vision care company under Versant Health (a MetLife subsidiary), offering a comprehensive vision benefits platform. The core product is Vision Care Plans providing routine eye exams, eyewear coverage, and access to a nationwide network of 207,000+ eye care professionals. The product portfolio includes member-facing tools (Estimator Tool, ExpressExam, Vision Simulator, Provider Locator), provider platforms (Provider Resource Center), employer/client portals (Client Portal), and supplementary programs (LASIK Services, Hearing Health Care, Transitions Lenses Coverage, Eyewear Replacement Assistance). The company integrates with multiple online retailers (Warby Parker, 1-800 Contacts, LensCrafters, Target Optical) for in-network purchasing. The architecture consists of a core benefits administration platform with supplementary modules for cost estimation, telehealth prescription renewal, utilization management, and medical claims review for health plan clients.
Differentiator
Problem solved
Functional benefit
Products and services
- Vision Care Plans (Employer-Sponsored)
- Individual and Family Vision Plans
- Routine Vision Care Programs for Health Plans
- Medical Claims Review
- Utilization Management Services
Quantifiable outcome
- 98% member satisfaction rate
- +4 more outcomes
Companies that use Superior Vision Services
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Superior Vision Services technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Superior Vision Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core, regional and minor.
- ContactsDirectcoreContactsDirect is an in-network online retailer for contact lenses. Superior Vision members can shop for contacts online with the same seamless in-network experience as in-person shopping, including applying in-network allowances and using FSA dollars.
- Warby ParkercoreWarby Parker is an in-network online retailer for eyeglasses. Members can shop for glasses online using their Superior Vision benefits.
- 1-800 Contactscore1-800 Contacts is an in-network retailer for contact lenses. Also partners with ExpressExam service for online prescription renewals.
- Glasses.comcoreGlasses.com is an in-network online retailer for eyeglasses. Members can shop for glasses online using their Superior Vision benefits.
- Target OpticalcoreTarget Optical is an in-network retailer for eyeglasses and contacts, available both online and in-store.
- LensCrafterscoreLensCrafters is an in-network retailer for eyeglasses and contacts, available both online and in-store.
- QualSightcoreQualSight provides the LASIK network for Superior National Network, Superior Select, Superior Select Southwest and Superior Select Midwest plans. Members receive discounts on LASIK services when using in-network QualSight providers.
- University LASIK Specialists of TexasregionalTexas-based LASIK provider with University-affiliated physicians credentialed to NCQA standards. Offers LASIK services to Superior Vision members in Texas with exclusive discounts.
- Your Hearing NetworkminorHearing health care program providing Superior Vision members with savings of up to 40% off national average selling prices for brand name hearing aids.
- TransitionsminorSuperior Vision covers the full portfolio of authentic Transitions Light Intelligent Lenses that adapt to changing light conditions, blocking UV and protecting from harmful blue light.
- Versant HealthcoreVersant Health Holdco, Inc. is the parent company of Superior Vision Services, Inc. Versant Health is a subsidiary of MetLife and one of the nation's leading managed vision care companies, serving 30+ million members through Davis Vision and Superior Vision products.
Scale indicators7 records
Recent moves6 records
Expansion highlights5 records
Superior Vision Services competitors and assessment
Company assessmentDirect peers
- VSP Vision Care: VSP Global is the largest vision benefits provider in the US, serving roughly 80 million members with a private-practice-centric network. Directly competes with Superior Vision in employer-sponsored and government vision benefit administration, with materially greater scale and brand recognition.
- EyeMed Vision Care: EyeMed is a major vision benefits administrator owned by EssilorLuxottica, serving tens of millions of members across employer, individual, and Medicare plans. Directly comparable to Superior Vision in core TPA/ASO model, network structure, and target customer segments.
- Davis Vision: Davis Vision is the sibling brand of Superior Vision, both housed under Versant Health (MetLife subsidiary). Operates the same managed vision care model, provider network, and administrative infrastructure — effectively a direct internal comparable for benchmarking product, pricing, and member outcomes.
Broad incumbents
- UnitedHealthcare Vision: UnitedHealthcare Vision is the vision benefits arm of UnitedHealth Group, embedded within its broader health insurance portfolio. Competes with Superior Vision especially in Medicare Advantage and large employer segments, leveraging cross-sell from UnitedHealth's dominant insurance franchise.
- Humana Vision: Humana offers vision benefits primarily through its Medicare Advantage plans, administered via partnerships and internal capabilities. A relevant competitor for Superior Vision's government health plan segment, particularly for MA vision administration contracts.
- Aetna Vision: Aetna Vision, now part of CVS Health/Aetna, offers vision benefits bundled with its broader medical and pharmacy products. Competes with Superior Vision in employer-sponsored and exchange plan markets, leveraging CVS retail and Caremark distribution assets.
- Cigna Vision: Cigna Vision is offered through Evernorth and competes in the employer-sponsored vision benefits market. A broad incumbent comparable in commercial group vision and increasingly in individual ACA exchange vision products where Superior Vision also competes.
- Anthem Blue Cross Blue Shield Vision: Anthem offers vision plans across its Blue Cross Blue Shield licensed states, frequently via third-party administrators. Competes with Superior Vision in employer-sponsored and ACA individual vision markets, particularly across the BCBS footprint.
Others
- Versant Health: Versant Health Holdco is the immediate parent company of Superior Vision Services and Davis Vision, serving 30+ million members nationwide. Not a competitor but the consolidating entity whose strategic direction governs Superior Vision's positioning, capital, and product roadmap.
- MetLife: MetLife is the ultimate parent of Versant Health and therefore of Superior Vision, and also offers its own group vision and dental benefits. Relevant as the controlling parent and as a complementary incumbent in the broader group benefits market.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Superior Vision Services social profiles
Digital presenceSuperior Vision Services compliance and trust
Trust signalCompliance3 records
Superior Vision Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Superior Vision Services leadership team
Management profileNumber of profiles
Profiles2 records
Superior Vision Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Superior Vision Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Superior Vision Services
What does Superior Vision Services do?
Superior Vision Services administers managed vision care benefit plans for employer-sponsored groups and government health plans (Medicare Advantage, Medicaid, CHIP, Tricare), giving members access to a network of 207,000+ eye care professionals for routine eye exams, corrective eyewear (frames, lenses, contact lenses), and discount programs on LASIK and hearing aids. The company operates HIPAA-compliant member, provider, and client web portals alongside iOS/Android mobile apps, and supplements core benefits with tools such as an Estimator, ExpressExam prescription renewal, and a Vision Simulator.
Is Superior Vision Services a public or private company?
Superior Vision Services is a private company. It is classified as corporate owned and is currently operating.
When was Superior Vision Services founded?
Superior Vision Services was founded in 1993. It employs 251 to 500 people.
Where is Superior Vision Services based?
Superior Vision Services is headquartered in Rancho Cordova, United States, in the North America region.
How does Superior Vision Services make money?
Three revenue lines are on record. Administrative Fees for Employer-Sponsored Plans are the primary driver. The others are health Plan Administration and out-of-Network Reimbursements.
Who are Superior Vision Services's main competitors?
Direct peers on record are VSP Vision Care, EyeMed Vision Care and Davis Vision. Broad incumbents are UnitedHealthcare Vision, Humana Vision, Aetna Vision, Cigna Vision and Anthem Blue Cross Blue Shield Vision. Others are Versant Health and MetLife.
Does Superior Vision Services have an API?
No public API is recorded for Superior Vision Services.
What industry is Superior Vision Services in?
Superior Vision Services's product category is Managed Vision Care. Its primary akta.pro industry code is HLAEAJAI, Vision Benefit Administration (VBA) / Vision TPA (ASO), with a secondary code of HLAEAJAA, Commercial Vision Insurance Plans (Employer-Sponsored). Its SIC code is 6411.