What Connors Group does

Connors Group is a Pittsburgh-headquartered industrial engineering management consulting firm founded in 2008 that delivers operational excellence, labor productivity, and workforce management services to large retailers, grocers, distributors, manufacturers, and service organizations across 25+ countries. Its core technology is LaborPro, a cloud-based engineered labor standards system with what the company describes as the industry's largest prebuilt labor standards database; LaborPro integrates with major WFM and labor management platforms (UKG/Kronos, Manhattan, Blue Yonder, Reflexis/Zebra, Quinyx) via API and is used both as a subscription product and as the data backbone for consulting engagements. The company supplements LaborPro with a broad services portfolio spanning productivity improvement, strategy, system implementation, customer journey, human capital, operations assessments, PMO, managed services, field leadership, shrink management, distribution consulting, and training.

Connors monetizes through four reinforcing streams: project-based management consulting engagements (the primary stream, delivered on-site and tied to a stated 7.25x ROI across 1,000+ projects), LaborPro software subscriptions, managed services where Connors runs a client's WFM or labor standards function, and training programs. The go-to-market is enterprise field sales targeting Fortune 500 buyers (70%+ of Fortune 500 retailers are cited as clients), supplemented by inbound marketing (SEO, content, free consultations, LaborPro demos), WFM-vendor referral channels (UKG, Manhattan, Blue Yonder, Reflexis, Quinyx, Legion, WorkJam, Dayforce), and presence at NRF, MODEX, and UKG Aspire. The firm is private, headquartered in Pittsburgh, PA with a Dallas-Fort Worth delivery hub established in 2026, counts 180+ employees including 100+ Industrial Engineers, and is backed by RLH Equity Partners following a February 2023 growth equity investment. Customer-reported outcomes include 97% satisfaction and 80%+ re-engagement.

Name

Connors Group

Legal name

Connors Group

Website

https://connorsllc.com

Company type

Private

Founded year

2008

Operating status

Operating

Headcount range

101–250 employees

Short description

Connors Group is a Pittsburgh-headquartered industrial engineering consulting firm that delivers operational excellence, labor productivity, and workforce management services, anchored by its proprietary LaborPro cloud-based labor standards platform, to Fortune 500 retailers, grocers, distributors, manufacturers, and service organizations globally.

Ownership category

akta.pro rank

Product category

Operational Excellence & Workforce Management Consulting

NAICS

Management Consulting Services (54161), Other Scientific and Technical Consulting Services (54169), Custom Computer Programming Services (541511), Computer Systems Design Services (541512)

SIC

Services-Management Consulting Services (8742), Services-Engineering Services (8711), Services-Engineering, Accounting, Research, Management (8700), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Product Lifecycle, NPI & Industrialization (Design-to-Operate) (BPAHAHAK)

akta.pro secondary industries

Industrial & Process Engineering Consulting (BPAHAIAF), Contractor Management Systems (CMS) & Workforce Management (BPACAGAE), Order Management & Customer Fulfillment Support (BPAAAAAE)

Keywords

• Management consulting services
• Workforce management consulting
• Engineered labor standards
• Operational excellence consulting
• Retail productivity services

Headquarters

HQ city

New York

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Management Consulting Services: Strategic management consulting engagements focused on operational improvement, productivity enhancement, workforce management, supply chain optimization, and retail strategy. Engagements are project-based and typically delivered on-site with client collaboration. Delivers measurable ROI (7.25x) across over 1,000 projects globally.
2. LaborPro Software Platform: Proprietary cloud-based labor standards software sold as a subscription or license to manage engineered labor standards. Integrates with client WFM/LM systems and enables labor modeling, scheduling optimization, and performance tracking.
3. Managed Services: Connors Group can assume responsibility for managing clients' workforce management systems or labor standards, allowing clients to focus on strategic initiatives.
4. Training Services: World-class training programs enabling business growth and employee personal success, covering workforce management, labor standards, process improvement, and change management topics.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels7 records

Core offering

Connors Group delivers industrial engineering and management consulting services focused on productivity improvement, workforce management, operational excellence, and labor optimization for retail, grocery, supply chain, 3PL, manufacturing, QSR, healthcare, and call center clients. The firm complements these services with LaborPro, a proprietary cloud-based engineered labor standards software that integrates with all major WFM and labor management systems. Engagements combine consulting, system implementation, managed services, and training, delivered through direct enterprise sales and technology vendor partnerships.

Product overview

Connors Group is an industrial engineering management consultancy offering a combination of consulting services and proprietary software. The core product is LaborPro, a cloud-based engineered labor standards system for retail, distribution, manufacturing, and service industries that cuts labor standards development time by over 50%. LaborPro integrates with all major Workforce Management and Labor Management systems (Kronos/UKG, Reflexis/Zebra, Manhattan, Blue Yonder, Quinyx) to enable optimized scheduling. Complementing the software are consulting services including Productivity Improvement, Strategy, System Implementation, Customer Journey, Human Capital, Operations Assessments, PMO Solutions, Managed Services, Field Leadership Effectiveness, and Shrink Management. The company serves industries including retail, grocery and convenience, supply chain, third-party logistics, manufacturing, quick-service restaurants, healthcare, and call center management. Partnerships with Logile (AI-driven Fresh Item Management) and Easy Metrics (warehouse performance management) extend the portfolio with AI-powered solutions.

Differentiator

Problem solved

Functional benefit

Brands

• LaborPro: A cloud-based engineered labor standards system that allows users to manage large, dynamic, and complex labor models. Integrates with major Workforce Management and Labor Management systems.

Products and services

• LaborPro Cloud-based engineered labor standards system that enables users to develop, maintain, and manage large, dynamic, and complex labor models across retail, distribution, manufacturing, and service operations. LaborPro includes a prebuilt library of labor standards, integrates via API with Kronos/UKG, Reflexis/Zebra, Manhattan, Quinyx, and other WFM platforms, and provides department-level, activity-level, and step-level time component analysis with store-to-store scalability.
• Productivity Improvement Consulting Consulting service using tested productivity improvement methods rooted in industrial engineering and lean principles to help organizations get more done with less waste, including engineered labor standards, time and motion study capabilities, and activity-based labor modeling.
• Strategy Consulting Strategic consulting services that improve every aspect of operations, offering various levels of support to meet client budgets with the goal of improving operational performance and driving sales.
• System Implementation Services End-to-end services supporting organizations throughout their WFM and Task Management system journeys, including value analysis, system implementation, and version upgrades across major platforms.
• Customer Journey Services Services that analyze how store employees spend their time and interact with customers, translating insights into actionable strategies to improve top-line sales and customer experience.
• Human Capital Services Programs designed to leverage an organization's human capital and increase the value of work for both the organization and its employees.
• Operations Assessments Comprehensive evaluations of people, processes/systems, and physical layout designed to identify improvement opportunities and build continuous improvement roadmaps.
• PMO Solutions Project Management Office services designed to support operational transformation initiatives end-to-end.
• Managed Services Service in which Connors Group assumes responsibility for managing clients' workforce management systems or labor standards, allowing clients to focus on strategic initiatives.
• Field Leadership Effectiveness Services focused on improving frontline supervisor performance and leadership capabilities.
• Shrink Management Services Services addressing inventory shrinkage, loss prevention, and asset protection in retail operations.
• Distribution Consulting Consulting services for warehouse and distribution center optimization, including process engineering, inventory management, distribution flow optimization, and autonomous mobile robot (AMR) deployment.
• Engineered 3PL Solutions Engineered solutions specifically designed for third-party logistics operations, addressing labor optimization, automation integration, and continuous improvement for 3PL environments.
• Training Services World-class training programs covering workforce management, labor standards, process improvement, and change management to enable business growth and employee personal success.

Quantifiable outcome

• 7.25x ROI delivered on average across over 1,000 projects globally
• +7 more outcomes

Named customers8 records

Segments8 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration26 records

AI capability3 records

Feature3 records

Partnerships

Twelve partnerships are on record, tiered core, major and notable.

• LogilecoreStrategic or Co-development Partner · 3 September 2025Strategic partnership announced September 2025 combining Logile's AI-driven Fresh Item Management software with Connors Group's operational strategies, process engineering, and implementation expertise. The partnership helps retailers increase fresh profitability, streamline operations, reduce waste, and improve frontline employee experience. Connors Group is also a launch partner in LogileONE ecosystem (June 2026).
• Easy MetricsmajorStrategic or Co-development Partner · 20 May 2025Strategic partnership announced May 2025 combining Easy Metrics' cloud-based labor management and warehouse performance management platform with Connors Group's consulting expertise in continuous improvement and workforce management. Aims to help 3PL and retail clients optimize labor spend, uncover operational inefficiencies, and improve warehouse productivity.
• Longbow AdvantagemajorStrategic or Co-development Partner · 10 January 2024Partnership announced January 2024 combining Longbow Advantage's supply chain solutions with Connors Group's labor management consulting expertise. Offers customers comprehensive data visibility and supply chain solutions for labor management.
• Blue YondermajorTechnology or IntegrationBlue Yonder is a global leader in digital supply chain transformation. Connors Group collaborates with Blue Yonder on warehouse automation and labor management solutions. The company's white paper features Blue Yonder's Warehouse Labor Management solution as part of its holistic warehouse transformation approach.
• UKG (Kronos)majorTechnology or IntegrationUKG (including Kronos Workforce Central products) is a key technology alliance partner. Connors Group is certified to implement UKG solutions and assists clients with migration from legacy Kronos Workforce Central and Kronos Private Cloud to UKG Dimensions. Company maintains deep expertise in UKG WFM products.
• Manhattan AssociatesmajorTechnology or IntegrationManhattan Associates is a key supply chain and WFM technology partner. Connors Group won Manhattan Associates' 2019 Innovative Partner of the Year award and is certified to implement Manhattan WMS and labor management solutions.
• Reflexis (Zebra)notableTechnology or IntegrationReflexis (now part of Zebra Technologies) is listed as a technology alliance partner. Connors Group provides implementation services for Reflexis task and workforce management solutions.
• QuinyxnotableTechnology or IntegrationQuinyx is a workforce management software vendor listed as a technology alliance partner. Connors Group provides implementation and consulting services for Quinyx WFM solutions.
• LegionnotableTechnology or IntegrationLegion is an AI-powered workforce management platform listed as a technology alliance partner. Connors Group provides implementation and consulting services.
• WorkJamnotableTechnology or IntegrationWorkJam is a digital workplace platform listed as a technology alliance partner. Connors Group provides implementation services.
• Dayforce (Ceridian)notableTechnology or IntegrationDayforce HCM platform is listed as a technology alliance partner. Connors Group provides implementation and consulting services for Dayforce workforce management modules.
• Zebra TechnologiesnotableTechnology or IntegrationZebra Technologies (which acquired Reflexis) is listed as a technology alliance partner providing hardware and software integration for retail operations.

Scale indicators10 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Axsium Group: Axsium Group is a workforce management consulting firm specializing in WFM strategy, selection, implementation, and optimization for large enterprises. It is the most direct competitor to Connors Group given shared focus on WFM/labor standards implementation and partnership status with the same WFM vendor ecosystem (UKG, Kronos, etc.).

Broad incumbents

• Accenture: Accenture is a global professional services firm with a large retail and supply chain consulting practice that competes for large-scale operational transformation mandates. Connors competes against Accenture for enterprise retail transformation work while partnering indirectly through shared WFM software vendor relationships.
• Deloitte: Deloitte operates a global retail and consumer products consulting practice plus human capital services, overlapping with Connors' operational and workforce transformation offerings. Deloitte is also a launch partner in the LogileONE ecosystem alongside Connors, underscoring competitive overlap in fresh item and WFM advisory.
• Boston Consulting Group (BCG): BCG advises large retailers and grocers on strategy, operations, and digital transformation with overlapping mandates in supply chain and labor optimization. Connors' new CGO Ian Prisuta was a BCG Senior Advisor, indicating the two firms interact at senior retail levels.
• UKG (Kronos): UKG is a leading workforce management and HCM software provider whose products are deeply integrated with Connors' LaborPro platform. UKG's growing embedded analytics and AI capabilities make it both a primary channel partner and a potential competitor in the labor standards advisory layer.
• Genpact: Genpact is a global professional services firm offering digital transformation, supply chain, and finance & accounting services to large enterprises. Its retail and supply chain transformation capabilities compete with Connors' productivity improvement and operations assessment offerings at the enterprise level.

Emerging players

• Logile: Logile provides AI-driven retail planning, fresh item management, and workforce solutions. Connors has a strategic partnership with Logile and is a launch partner in the LogileONE ecosystem, making Logile a simultaneous partner and emerging competitor for AI-enabled retail labor solutions.
• Reflexis (Zebra Technologies): Reflexis (acquired by Zebra Technologies) provides task management and workforce scheduling software for retail, with overlapping use cases to LaborPro. Connors is certified to implement Reflexis, positioning it as both partner and adjacent competitor for retail execution software.
• Quinyx: Quinyx is an AI-powered workforce management platform serving retail, hospitality, and logistics. Connors is a Quinyx implementation partner, indicating overlap in retail workforce deployments and potential competitive overlap in labor optimization advisory.
• Legion Technologies: Legion is an AI-native workforce management platform focused on hourly employees, with strong retail penetration. Connors is a Legion implementation partner, and Legion's AI-driven labor optimization overlaps with the productivity improvement and labor standards work Connors delivers.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights7 records

Customer concentration

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Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Connors Group