Omni Quality Living

Name

Omni Quality Living

Legal name

Omni Quality Living

Website

https://omniqualityliving.ca

Company type

Private

Founded year

1975

Operating status

Operating

Headcount range

1,001–5,000 employees

Ownership category

akta.pro rank

Product category

Long-Term Care and Senior Living Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Assisted Living Facilities for the Elderly (623312), Nursing and Residential Care Facilities (623), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Skilled Nursing Care Facilities (8051)

akta.pro primary industry

Long-Term Care Nursing Homes (Custodial LTC) (HLADADAB)

akta.pro secondary industries

Facility-Based Respite (Assisted Living/SNF/Memory Care Short Stays) (HLADAKAB), Assisted Living with Memory Care (Mixed Campus) (HLADABAB), Dementia/Alzheimer’s Respite Care (Specialized) (HLADAKAG)

Keywords

• Long-term care
• Retirement living
• Senior care services
• Dementia care
• Assisted living residences

Headquarters

HQ city

Peterborough

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Long-term Care Services: Government-regulated long-term care services funded through provincial healthcare budgets, with resident co-payments for accommodations. Revenue is recurring based on licensed bed capacity and occupancy rates across their network of care homes.
2. Retirement Living Services: Private-pay retirement living services including independent living, assisted living (Level 2), and specialized care accommodations. Revenue is subscription-based with monthly residency fees.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Omni Quality Living operates 29 long-term care and retirement living residences across Ontario and New Brunswick, delivering 24-hour nursing care, retirement living, and specialized dementia and Alzheimer's care to seniors. Services are delivered on a recurring basis at each physical residence, with rates set by provincial government per-diem schedules for long-term care and private monthly fees for retirement living.

Product overview

Omni Quality Living operates a network of 29 long-term care and retirement care residences across Ontario and New Brunswick, established in 1975. The company's product portfolio centers on three core service lines: Long-Term Care Services (including 24-hour supervised care, palliative care, and individualized care plans), Retirement Living (independent living and assisted living L2), and Specialized Dementia and Alzheimer's Care (featuring Supportive Measures specialists and Behavioral Supports Ontario partnerships). The portfolio includes named residences such as Woodland Villa (111 beds), Willows Estate (84 beds), Village Green (128 beds), Riverview Manor (124 beds), Richmond Terrace (128 beds), Springdale Country Manor (68 beds), Rosebridge Manor (62 beds), Wildwood Care Centre (60 LTC beds + 24 retirement beds), Streamway Villa (47 beds), West Lake Terrace (33 beds), and Résidence Oasis (60 L2 beds + 24 independent living rooms). Supporting services include Life Enrichment Programs, Continuous Quality Improvement Initiatives, the Champions of Senior Living Bursary ($2,500 for frontline staff education), and Scope of Practice Training for complex care delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Long-Term Care Services

Quantifiable outcome

• Continuous Quality Improvement reports published annually for each residence demonstrating measurable quality metrics

Named customers3 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Seven partnerships are on record, tiered core and minor.

• APANS Health ServicescoreStrategic or Co-development Partner · 2 October 2025Five APANS Health Services residences officially welcomed to the Omni family in October 2025, representing a significant expansion of Omni's network across Ontario.
• Walsh FamilycoreStrategic or Co-development Partner · 1 February 2024Ongoing operational collaboration with the Walsh family following Omni's acquisition of Wildwood Care Centre in St. Mary's, Ontario on February 1, 2024. Scott Walsh remains involved as administrator following the acquisition. Partnership demonstrates Omni's approach to acquiring family-operated care homes while maintaining operational continuity.
• Wildwood Care CentrecoreOthers · 1 February 2024Wildwood Care Centre acquired February 1, 2024 as part of Omni's growth strategy. Located at 100 Ann St., St. Marys, Ontario with 60 long-term care beds and 24 retirement home beds. This follows a previous acquisition in Petrolia, Ontario.
• Gwyneth and Donald Metcalfe Memorial FundminorGTM or Marketing PartnerFund providing all travel costs associated with social activities free for Wildwood Care Centre residents, supporting resident enrichment and community outings.
• Huron Perth Healthcare AllianceminorStrategic or Co-development PartnerPartnership for Psychogeriatric Outreach Team support and Behavioral Supports Ontario (BSO) services, providing specialized geropsychiatric expertise to Omni residences.
• Achieving Excellence in Senior CareminorOthersPartnership for dental services, hearing services, mobility equipment, laboratory services, mobile X-ray imaging, specialized nursing care, foot care, and hair care services at Wildwood Care Centre and other residences.
• Royal Ottawa HospitalminorStrategic or Co-development PartnerProfessional support for Rosebridge Manor through the Psychogeriatric Outreach Team, providing specialized mental health and dementia care expertise.

Scale indicators5 records

Recent moves9 records

Expansion highlights1 record

Direct peers

• Extendicare: Extendicare operates a Canadian long-term care and retirement living portfolio that competes directly with Omni for government-funded LTC beds in Ontario and for private-pay retirement residents, making it a natural head-to-head peer in core markets.
• Revera Inc. Revera is one of Canada's largest owners and operators of long-term care and retirement residences, offering a mixed service portfolio that closely mirrors Omni's combination of government-funded LTC beds and private-pay retirement living across multiple provinces.
• Chartwell Retirement Residences: Chartwell is Canada's largest retirement residence operator and has expanded into long-term care; its product overlap with Omni's retirement living and increasingly LTC portfolio makes it a core comparable for occupancy, pricing, and growth metrics.
• All Seniors Care Living Centres: All Seniors Care operates retirement residences and long-term care homes across Canada, particularly in Ontario, with a similar mix of assisted living, memory care, and LTC that makes it directly comparable to Omni's service portfolio.
• Sienna Senior Living: Sienna Senior Living runs long-term care, retirement, and dementia care residences across Canada, including a strong Ontario footprint that overlaps directly with Omni's core geography and care-level mix.
• Southbridge Care Homes: Southbridge operates long-term care homes concentrated in Ontario, directly overlapping with Omni's core LTC service line and provincial geography.

Regional players

• Responsive Health Management: Responsive Health Management operates long-term care and retirement homes in Ontario, sharing Omni's Ontario-centric LTC operating model and competing for the same government-funded bed licenses and staffing pool.

Emerging players

• Amica Senior Lifestyles: Amica operates premium independent and assisted living residences in Canada, comparable to Omni's retirement living tier (e.g., Résidence Oasis) but focused on a higher-end private-pay segment without Omni's LTC focus.
• Seasons Retirement Communities: Seasons operates retirement residences primarily in Ontario and Alberta, comparable to Omni's retirement living residences (e.g., Résidence Oasis) but without a long-term care component.
• Verve Senior Living: Verve operates retirement communities in Ontario and Western Canada, making it a regional peer in the private-pay retirement segment that overlaps with Omni's retirement living service line.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/Omni_QL
• LinkedInlinkedin.com/company/omni-quality-living

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Omni Quality Living