Name

Solix

Legal name

Solix, Inc.

Website

https://solixinc.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

501–1,000 employees

Ownership category

akta.pro rank

Product category

Government Program Administration Services

NAICS

Software Publishers (5132), Custom Computer Programming Services (541511), Computer Systems Design and Related Services (54151)

SIC

Services-Management Consulting Services (8742), Services-Prepackaged Software (7372)

akta.pro primary industry

Customer Experience (CX) & Digital Experience (BPAHAEAC)

akta.pro secondary industry

eSignature, Forms & Digital Workflow Platforms (HDAEAHAJ)

Keywords

• Government program administration
• Eligibility processing services
• Business process outsourcing
• Fiscal agent services
• Medicaid claiming solutions

Headquarters

HQ city

Parsippany

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Consulting Services: Program administration consulting for government agencies including Medicaid claiming optimization, cost allocation, child welfare consulting, and regulatory compliance advisory
2. Business Process Outsourcing (BPO): Eligibility processing, customer care/contact center operations, grant administration, and fiscal agent services for government and commercial clients
3. Technology Platform Licensing: SaaS platform delivery of eligibility, Medicaid claiming, grant management, and analytics solutions with client-specific configurations

Go-to-market motion2 records

Distribution channels6 records

Marketing channels5 records

Core offering

Solix is a national provider of consulting and business process solutions that helps government agencies and commercial clients administer complex programs in the Education, Healthcare, Human Services, and Utilities markets. The company delivers eligibility processing, omnichannel customer care, Medicaid claiming, grant management, revenue optimization, cost allocation, and fiscal agent services through its cloud-based Solix Essentials Solutions Suite.

Product overview

Solix offers a comprehensive suite of consulting and business process solutions organized around the Solix Essentials Solutions Suite, comprising multiple cloud-native, modular technology platforms. Core products include: Solix Engage (omnichannel contact center), Solix Certify (eligibility verification), Solix Claim (Medicaid claiming), Solix Rev Manage (revenue management), Solix Care (healthcare enrollment), Solix Grant Hub (grant administration), Solix Allocate (cost allocation), Solix Pathways (child welfare consulting), Solix Enroll (tutoring program administration), Solix Connect (rural health consulting), and Solix Insights (business intelligence & analytics). The Solix Universal Solutions web-based portal supports state programs including Lifeline and USF. Subsidiary Sivic Solutions Group (SSG) provides specialized services for HHS and Education agencies. The portfolio is built on scalable cloud architecture with API integrations, serving clients across Education, Healthcare, Human Services, and Utilities markets.

Differentiator

Problem solved

Functional benefit

Brands

• Solix Engage: Omnichannel contact center and customer care solution with AI-supported interactions across multiple languages, featuring customizable IVR, voice, text, email, and chat capabilities.
• Solix Certify
• Solix Claim
• Solix Rev Manage
• Solix Care
• Solix Grant Hub
• Solix Allocate
• Solix Pathways
• Solix Enroll
• Solix Connect
• Solix Insights

Products and services

• Solix Engage Omnichannel contact center solution providing AI-supported live interactions across multiple languages with customizable IVR, voice, text, email, and chat capabilities for government agencies and commercial clients.
• Solix Certify Eligibility and low-income verification solution built on 20+ years of experience delivering and supporting eligibility-based programs for government and commercial clients.
• Solix Claim Medicaid claiming solution managing direct service claims, administrative costs, and time studies for school-based Medicaid reimbursement programs, implemented in 15 states.
• Solix Rev Manage Revenue management and federal funding optimization solution for HHS agencies and school-based programs, spanning Medicaid, Title IV-E, SNAP, and TANF programs.
• Solix Care Healthcare enrollment and sales support solution with licensed and non-licensed agents for Medicare and ACA member enrollment and health plan advisory services.
• Solix Grant Hub End-to-end grant management solution with workflow engine, rules engine, analytics & reporting, and real-time monitoring for federal and state grant administration.
• Solix Allocate Cost allocation solution with proprietary cost allocation system configured to mirror agency PACAP plans, supporting complex cost allocation methodologies for HHS agencies.
• Solix Pathways Child welfare consulting solution covering Title IV-E expertise, child welfare financing, field operations, program development, and Family First initiatives.
• Solix Enroll Tutoring assistance program administration solution for K-12 education that processes funding requests, reviews supporting invoices, and supports disbursement of approved funding.
• Solix Connect Rural Health Care Program consulting solution with 20+ years of experience as program operations team, serving 250+ RHC clients in 31 states.
• Solix Insights Business intelligence and data analytics platform providing real-time dashboards, predictive analytics, and custom reporting connecting to SQL, Excel, SharePoint, Salesforce, and ACD/IVR systems.
• Solix Universal Solutions Web-based portal for online submission of worksheets and forms for state run programs including Lifeline and Universal Service Funds (USF), available across multiple states.
• Sivic Solutions Group (SSG) Solix subsidiary providing federal funding maximization, programmatic consulting, system integration, compliance guidance, and administration for HHS and Education agencies.

Quantifiable outcome

• 25 consecutive quarters of World-Class NPS rankings
• +5 more outcomes

Named customers13 records

Segments5 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration8 records

AI capability11 records

Feature11 records

Partnerships

16 partnerships are on record, tiered minor and core.

• Greater Killeen Chamber of CommerceminorOthersSolix membership reflects commitment to the Killeen, TX region where customer care and operational support is delivered. Partnership allows engagement with local business initiatives and community collaboration.
• New Jersey Business & Industry Association (NJBIA)coreGTM or Marketing PartnerAs a partner of NJBIA, Solix supports New Jersey's business community and policies that help it thrive. Through involvement, Solix promotes collaboration, exchanges insights, and engages in discussions shaping the state's economic, energy, and workforce landscape.
• New Jersey Chamber of CommercecoreGTM or Marketing PartnerSolix President & CEO Eric Seguin serves on the NJ Chamber Board of Directors. Gil Medina, Solix Board Chair, was elected Chair of the NJ Chamber Board for 2025-2027. Tom Bracken, Chamber President, serves on Solix Board Strategic Initiatives Committee.
• Morris County Chamber of CommercecoreGTM or Marketing PartnerSolix has been based in Morris County for over 25 years and proudly supports the Chamber. Eric Seguin serves on the Board of Directors & Business Cabinet. Chamber membership provides networking opportunities with local government and businesses.
• Texas Municipality (Energy Assistance)coreStrategic or Co-development PartnerSolix partnered with a Texas municipality to deliver income verification and eligibility processing for 45,000 energy assistance program participants using proprietary technology, customer care, and fulfillment services.
• Midwestern State with 350 Local AgenciescoreStrategic or Co-development PartnerDeployed end-to-end grants management solution (Solix Grant Hub) for a midwestern state with 350 local agencies, streamlining federal and state grants management and reducing quarter-end closing from 3 months to 1 month.
• National Alliance for Medicaid in Education (NAME)coreGTM or Marketing PartnerSSG (Solix subsidiary) participated as presenter and exhibitor at NAME Conference - one of the most influential events focused on strengthening Medicaid services in schools. Shared best practices for MSBS programs with state and local agencies.
• Sivic Solutions Group (SSG)coreStrategic or Co-development PartnerSSG is a Solix subsidiary helping school districts and state/county agencies unlock funding, enhance compliance, and streamline operations. SSG has 25+ years of experience in HHS and Education programs, blending consulting, technology, and third-party administration.
• Braxton-Grant TechnologiescoreChannel Partner/ Reseller/ DistributorSolix is subcontractor to Braxton-Grant Technologies on NIH CIO-SP3 federal IT contracting vehicle, providing technology and consulting services under this relationship.
• SHIcoreChannel Partner/ Reseller/ DistributorSolix is cloud services partner to SHI under NASPO ValuePoint Cooperative Purchasing Program, enabling state government access to Solix cloud solutions through SHI's procurement vehicle.
• 1GPA National Purchasing CooperativeminorChannel Partner/ Reseller/ DistributorSolix maintains membership in 1GPA for Medicaid Reimbursement Services, providing purchasing cooperative access for member organizations.
• Habitat for Humanity Morris CountyminorOthersSolix team members volunteer with Morris County Habitat for Humanity, participating in construction sites to support affordable housing for low-income families.
• Interfaith Food Pantry Network (IFPN)minorOthersSolix participates in IFPN's Warehouse Warriors volunteer projects, including food sorting, plant re-potting, deep cleaning, and construction tasks to support Morris County food insecurity efforts.
• Employment HorizonsminorOthersAllen Lane, Solix Senior VP and CFO, serves as Treasurer and Finance Committee Chair on Employment Horizons Board. Organization empowers individuals with disabilities through employment programs in Morris County.
• County College of Morris (CCM) FoundationminorOthersEric Seguin serves on CCM Foundation Board. Solix offers the 'Solix Scholarship' in partnership with the Foundation to support student success and educational programs.
• African American Chamber of Commerce of New Jersey (AACCNJ)minorGTM or Marketing PartnerSolix is a proud member of AACCNJ's President Club, supporting economic advocacy and entrepreneurship for African American businesses in New Jersey.

Scale indicators12 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Public Consulting Group (PCG): PCG is a private government services and consulting firm focused on health, education, and human services, with deep Medicaid claiming, school-based services, and cost allocation practices. It directly overlaps Solix Claim, Solix Rev Manage, and Sivic Solutions Group offerings.
• Conduent: Conduent provides government healthcare eligibility, child support, and public benefit program administration at scale. It competes head-to-head with Solix in Medicaid eligibility, SNAP/TANF, and similar HHS program outsourcing, including contact center and fiscal agent services.
• ICF International: ICF is a public government consulting and digital services firm with a significant HHS, energy, and education practice. It directly competes with Solix in federal and state program modernization, evaluation, and technology-enabled service delivery.
• Cognosante: Cognosante provides government health and human services technology including eligibility, enrollment, and contact center solutions. It is a mid-sized peer competing with Solix in state Medicaid and federal health program modernization contracts.
• Gainwell Technologies: Gainwell is the dominant Medicaid Management Information System (MMIS) and fiscal agent vendor for U.S. states, with strong claims processing, eligibility, and pharmacy capabilities. It is a primary competitor for state Medicaid technology and operational contracts where Solix Certify and Solix Claim compete.
• Maximus: Maximus is the largest pure-play U.S. government services BPO provider, with deep Medicaid, eligibility, and citizen services practices. It is Solix's most direct public competitor in contact center, eligibility, and program administration for federal and state agencies.
• Acentra Health (formerly CNSI): Acentra Health provides government healthcare technology and services including Medicaid claims, member enrollment, and quality improvement. It is a direct peer in state-level HHS technology and program administration, particularly in Medicaid, CHIP, and quality oversight engagements.

Broad incumbents

• Booz Allen Hamilton: Booz Allen Hamilton is a large federal consulting and engineering firm with a deep HHS, civilian, and defense practice. As a broad incumbent, it overlaps Solix in federal health program consulting and grants management modernization but with much broader scope.
• Leidos: Leidos is a large federal systems integrator with significant HHS, civilian health, and benefits administration work. It competes with Solix in federal health program IT services and grants management, but as part of a much broader portfolio.
• NTT DATA (Public Sector): NTT DATA's Public Sector division delivers Medicaid, eligibility, and human services IT solutions for U.S. states. As a large incumbent, it directly competes with Solix on enterprise-level state health and human services technology platforms.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/solix-inc
• Xx.com/SolixInc
• Facebookfacebook.com/solix-inc-106771601758

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles17 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solix