Collabware
Collabware is a Vancouver-based private software company founded in 2010 that provides FedRAMP-authorized cloud and on-premises enterprise content management and records management solutions to government agencies and enterprises, built natively on the Microsoft 365 ecosystem.
- Company typePrivate
- Founded2010
- HeadquartersVancouver, Canada
- Headcount11–50
- GTM typeB2B
- OfferingSoftware
What Collabware does
Collabware is a Vancouver, British Columbia-based private software company founded in 2010 by Graham Sibley that provides enterprise content management (ECM) and records management software primarily to government agencies and large enterprises. The company operates dual headquarters with offices in Vancouver, BC (1050-1188 West Georgia Street) and Washington, DC (1233 20th St NW, Suite 460), and is led by founder and CEO Graham Sibley. Its product portfolio comprises three core offerings: Collabspace, a cloud-first intelligent ECM platform built natively on the Microsoft 365 ecosystem with FedRAMP High authorization; Collabware CLM, an on-premises SharePoint records management solution with DoD 5015.2 certification; and Collabmail, an Outlook-SharePoint integration add-in. The platform integrates machine learning capabilities including entity extraction, keyword extraction, image object detection, sentiment analysis, automated OCR, and audio/video transcription to automate content categorization against NARA records control schedules.
The technology stack is deeply embedded in the Microsoft ecosystem, with native connectors for SharePoint Online, SharePoint 2010+, Exchange Online, OneDrive for Business, Microsoft Teams, SAP, and custom ERP systems. Collabware maintains Microsoft Gold ISV Partner and Microsoft Content Services Partner status, and supports authentication via Microsoft Entra ID. The regulatory positioning is unusually deep for a company of this scale: Collabspace holds FedRAMP High authorization, FedRAMP Moderate JAB P-ATO, StateRAMP Moderate, DoD IL4 (with IL5 in progress), and supports compliance with NARA M-19-21 and M-23-07 mandates, GDPR, HIPAA, SEC 17a-4, SOX, CCPA, FDA 21 CFR Part 11, and WORM storage requirements.
Collabware's revenue model is primarily subscription-based, with three distinct pricing structures. Collabspace is billed in monthly compute segments where one segment equals 1 TB of document data or 250,000 physical objects, with government pricing available via GSA Advantage. Collabware CLM is priced at $192 per user per year with a 100-user minimum purchase requirement, and Collabmail starts at $48 per user per year, both billed annually with volume discounts and full support included. Distribution combines direct enterprise field sales, government marketplaces (FedRAMP Marketplace and GSA Advantage), and a certified implementation partner network. Customer segments are weighted toward government (federal agencies including DHS, DHS-ICE, and DHS-FMCS; provincial and municipal bodies; First Nations governments) with secondary presence in energy (Cameco, Teck Resources, Enbridge), transportation (OCTA), healthcare (Sudbury and District Health Unit), and legal (Law Society of Ontario) verticals. No public revenue, funding rounds, or institutional investment are disclosed, and the company is founder-owned with stock options granted to employees.
Collabware firmographics
Firmographics- Name
- Collabware
- Legal name
- Collabware
- Website
- https://collabware.com
- Company type
- Private
- Founded year
- 2010
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Collabware is a Vancouver-based private software company founded in 2010 that provides FedRAMP-authorized cloud and on-premises enterprise content management and records management solutions to government agencies and enterprises, built natively on the Microsoft 365 ecosystem.
- Ownership category
- akta.pro rank
Collabware industry classification
Industry- Product category
- Enterprise Content Management / Records Management Software
- NAICS
- Software Publishers (513210)
- SIC
- Services-Prepackaged Software (7372)
- akta.pro primary industry
- Enterprise Content Management (ECM) Suites (HDAEAGAB)
- akta.pro secondary industries
- Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP) (HDAEAGAD), Intelligent Document Processing (IDP) & OCR Automation (HDAEAHAC), Cloud Compliance, Audit & Continuous Controls Monitoring (CCM/GRC) (HDABAHAI), Data Security & Privacy for Cloud (DLP, DSPM, Tokenization) (HDABAHAK)
Keywords
Where Collabware is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
Collabware business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations, Infrastructure
Revenue model
- Collabspace SaaS Subscription: Cloud-first intelligent ECM platform billed in monthly compute segments. Each compute segment = 1 TB of document data (~5 million emails with attachments) or 250,000 physical objects. Government pricing available via GSA.
- Collabware CLM License: On-premises SharePoint records management at $192/user/year, billed annually with volume discounts. Minimum purchase of 100 users. Unlimited support included.
- Collabmail License: Outlook-SharePoint connector at $48/user/year, billed annually with volume discounts. Full support and maintenance included.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Monthly | Collabspace Cloud ECM - Compute Segment Based |
| Subscription | Annual | Collabspace for Government - GSA Pre-Approved |
| Per seat | Annual | Collabware CLM - Per User Annual |
| Per seat | Annual | Collabmail - Per User Annual |
Go-to-market motion3 records
Distribution channels4 records
Marketing channels6 records
Collabware product offering
Product offeringCore offering
Collabware provides cloud-based and on-premises Enterprise Content Management (ECM) and Records Management software built on the Microsoft 365 ecosystem. Its core offerings include Collabspace (a FedRAMP High-authorized cloud-first intelligent ECM platform with Archive, Discovery, and Continuum modules), Collabware CLM (DoD 5015.2-certified on-premises SharePoint records management), and Collabmail (Outlook-SharePoint integration). The platform automates records categorization, disposition, legal holds, and FOIA/GDPR compliance using AI-powered content enrichment.
Product overview
Collabware offers a unified suite of information governance products comprising Collabspace (cloud-first intelligent ECM with Archive, Discovery, and Continuum modules) and Collabware CLM (DoD 5015.2-certified on-premises ECM for SharePoint), supplemented by Collabmail for Outlook-SharePoint integration. The Collabspace platform serves as the cloud-based core offering with FedRAMP authorization, while Collabware CLM extends SharePoint's native capabilities for organizations requiring on-premises records management. Together, these products address the full spectrum of enterprise content management, records management, eDiscovery, and compliance requirements.
Differentiator
Problem solved
Functional benefit
Brands
- Collabspace: Cloud-first intelligent ECM platform with archive, discovery, and records management capabilities. FedRAMP and StateRAMP authorized.
- Collabmail
- Collabware CLM
- Collabware University
Products and services
- Collabspace CONTINUUM Cloud-first intelligent ECM platform providing end-to-end records management for electronic and email content. Combines archive, discovery, and continuum capabilities in a unified cloud solution with FedRAMP authorization for government agencies and regulated enterprises.
- Collabspace ARCHIVE Enterprise information archiving solution providing encrypted storage, audit tracking, and version capture for protecting organizational data across multiple content sources including SharePoint, Exchange, Teams, and OneDrive.
- Collabspace DISCOVERY Cross-platform eDiscovery solution with automated OCR, transcription, advanced search, document preview, and automated categorization for FOIA, ATIP, and GDPR compliance.
- Collabmail Microsoft Outlook add-in providing drag-and-drop SharePoint integration for email records management. Enables users to file, retrieve, and manage SharePoint content directly from Outlook with bulk metadata editing capabilities.
- Collabware CLM DoD 5015.2-certified records management software for SharePoint providing electronic and physical records management, lifecycle workflows, legal holds, case management, and defensible disposition. On-premises first intelligent ECM solution.
Quantifiable outcome
- 1 Compute Segment = 1 TB of Document Data (~5 million emails with attachments), or 250,000 physical objects
- +1 more outcomes
Companies that use Collabware
Customer profileNamed customers15 records
Segments3 records
Ideal customer profiles3 records
Collabware technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- Yes
- API docs
- API detail
Core technology
AI maturity
App detail
Integration9 records
AI capability9 records
Feature7 records
Collabware partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Gold ISV Partner and Microsoft Content Services Partner. Deep integration with Microsoft 365 ecosystem including SharePoint, Exchange Online, OneDrive, Teams, and Microsoft Azure. Solution built natively on Microsoft platform.
- Implementation PartnerscorePartner network of certified implementation consultants for enterprise records management projects. Partners receive training, certification, referral benefits, co-branding, and early access to news. Partner selection guidance provided by Collabware sales team.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Collabware competitors and assessment
Company assessmentBroad incumbents
- OpenText: Large incumbent in enterprise content management with Content Suite, InfoArchive, and records management offerings. Overlaps with Collabspace in regulated, large-enterprise ECM but as part of a much broader portfolio.
- Box: Cloud content management platform with FedRAMP-authorized offerings and governance features for regulated industries. Overlaps with Collabware in cloud content governance and compliance.
- Microsoft: Ecosystem owner of SharePoint, Teams, Exchange, OneDrive, Entra ID, and Purview compliance. Ships native records management and governance features that compete with Collabware's differentiated layer on top.
- Hyland (OnBase): Established ECM and content services platform with deep government and healthcare footprints. Competes in records management, workflow, and content services for large regulated enterprises.
Direct peers
- AvePoint: Direct competitor offering SharePoint and Microsoft 365 records management, governance, and migration tooling with FedRAMP authorization. Closely comparable in customer base and Microsoft ecosystem positioning.
- DocuWare: Cloud-based document management and workflow automation platform serving mid-market and enterprise customers. Directly comparable ECM and records automation capabilities.
- NetDocuments: Cloud-native document and content management platform serving legal, professional services, and regulated enterprises. Comparable cloud-first, security-focused posture.
- Laserfiche: ECM and records management vendor with strong public-sector presence, content services, and process automation. Direct overlap with Collabware in government records management.
- iManage: Document and email management vendor focused on legal, professional services, and regulated industries. Comparable ECM-for-regulated-workflows positioning.
- M-Files: Intelligent information management platform with metadata-driven ECM, workflow automation, and AI-based classification. Comparable in approach (intelligent ECM) and target mid-market/enterprise customers.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks7 records
Key highlights7 records
Customer concentration
Collabware social profiles
Digital presenceCollabware compliance and trust
Trust signalCompliance18 records
Collabware financial estimates
Financial estimateRevenue estimate
Valuation estimate
Collabware leadership team
Management profileNumber of profiles
Profiles7 records
Collabware funding detail
Funding detailFunding overview
Funding rounds2 records
Investors1 record
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Collabware M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Collabware
What does Collabware do?
Collabware provides cloud-based and on-premises Enterprise Content Management (ECM) and Records Management software built on the Microsoft 365 ecosystem. Its core offerings include Collabspace (a FedRAMP High-authorized cloud-first intelligent ECM platform with Archive, Discovery, and Continuum modules), Collabware CLM (DoD 5015.2-certified on-premises SharePoint records management), and Collabmail (Outlook-SharePoint integration). The platform automates records categorization, disposition, legal holds, and FOIA/GDPR compliance using AI-powered content enrichment.
Is Collabware a public or private company?
Collabware is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Collabware founded?
Collabware was founded in 2010. It employs 11 to 50 people.
Where is Collabware based?
Collabware is headquartered in Vancouver, Canada, in the North America region.
How does Collabware make money?
Three revenue lines are on record. Collabspace SaaS Subscription is the primary driver. The others are collabware CLM License and collabmail License.
Who are Collabware's main competitors?
Broad incumbents on record are OpenText, Box, Microsoft and Hyland (OnBase). Direct peers are AvePoint, DocuWare, NetDocuments, Laserfiche, iManage and M-Files.
Does Collabware have an API?
Yes. Collabware provides Web Service APIs for Collabware CLM, enabling programmatic access and automation of records management functions. The APIs allow developers to integrate with SharePoint infrastructure and automate workflows. Developer documentation is at collabware.com/collabware-clm.
What industry is Collabware in?
Collabware's product category is Enterprise Content Management / Records Management Software. Its primary akta.pro industry code is HDAEAGAB, Enterprise Content Management (ECM) Suites, with a secondary code of HDAEAGAD, Document Capture, Scanning, OCR/ICR & Intelligent Document Processing (IDP). Its NAICS code is 513210 and its SIC code is 7372.