Nao Medical

What Nao Medical does

Nao Medical is a private, multi-site healthcare provider operating 12+ clinics across New York City (Queens, Brooklyn, Bronx, Manhattan) and Long Island (Nassau County). Founded in 2011 and led by co-founders Dr. Priti Jain and Dr. Sandeep Jain, the company has grown to 300+ team members and treats more than 2 million patients cumulatively. Its service portfolio spans urgent care, primary care, mental health and psychiatry (including Spravato/esketamine), women's and men's health, STD testing, nutrition counseling including GLP-1 weight loss programs, USCIS immigration physicals, CDL/DOT physicals, occupational medicine, drug testing, travel vaccines, lab tests, and virtual care — making it a one-stop network for routine and specialty ambulatory needs.

The technology stack pairs the in-person clinic network with a digital front door: an online booking platform at book.naomedical.com, an eClinicalWeb-powered patient portal, and same-day virtual televisits. Nao Medical does not build proprietary AI but is a deliberate consumer of partner AI: the 2024 XpertDox deployment improved charge capture by 15% and quality code capture by 60%, while the March 2026 Flexzo Ai partnership introduced AI-driven clinician credentialing, shift matching, and provider reactivation across the workforce. These vendor integrations, recognized by The Healthcare Technology Report as a Top 25 Healthcare AI Company of 2025, support both revenue cycle optimization and the operational scalability required to add clinics.

Commercially, Nao Medical is a direct-to-consumer provider that accepts all major insurance plans including Managed Medicaid, Medicare Advantage, and exchange plans, while also publishing transparent self-pay pricing ($175 urgent care visit, $135 DOT physical, $125 TLC exam). The go-to-market relies on local search visibility, 200,000+ verified five-star reviews, organic social presence, and a growing corporate wellness channel that serves employer demand for occupational health and drug testing. The company is privately held with no disclosed institutional funding or parent entity, indicating a bootstrapped or physician-financed growth model.

Name

Nao Medical

Legal name

Nao Medical

Website

https://naomedical.com

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

101–250 employees

Short description

Nao Medical is a private multi-site healthcare provider operating 12+ clinics across NYC and Long Island, offering urgent care, primary care, mental health, occupational medicine, immigration physicals, and GLP-1 weight loss programs to individual patients and local employers.

Ownership category

akta.pro rank

Product category

Urgent Care & Primary Care Clinics

NAICS

Offices of Physicians (62111)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

24/7 On-Demand Urgent Care Virtual Visit Platforms (HLALAJAA)

akta.pro secondary industry

Primary Care & General Medicine Virtual Care (HLALAAAA)

Keywords

• Urgent care services
• Primary care clinics
• Occupational medicine
• Telemedicine visits
• Immigration medical exams

Headquarters

HQ city

Queens

HQ country

United States

HQ region

North America

Offices12 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Insurance-based Healthcare Services: Revenue generated from accepting all major insurance plans including Managed Medicaid, Medicare Advantage, and exchange plans. Services billed through insurance for covered visits.
2. Self-Pay Services: Self-pay patients charged transparent visit fees for services not covered by insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Nao Medical operates a network of 12+ urgent care, primary care, mental health, and specialty clinics across NYC and Long Island, delivering in-person and virtual visits to individual patients and employers. Service revenue is generated from insurance-billed visits (Managed Medicaid, Medicare Advantage, exchange plans) and transparent self-pay rates for urgent care, DOT/CDL physicals, TLC exams, immigration physicals, occupational medicine, vaccines, lab work, and related services.

Product overview

Nao Medical is a tech-enabled healthcare provider operating a network of 12 urgent care, primary care, and specialty clinics across NYC and Long Island. The offering is structured as a unified care network combining in-person clinic services with digital platforms. Core in-person services include Urgent Care, Primary Care, Mental Health & Psychiatry, Women's Health, Men's Health, STD Testing, Nutrition Counseling, Immigration Physicals, Lab Tests, Drug Testing, Occupational Medicine, Travel Vaccines, CDL/DOT Physicals, and general Vaccines. These services are supported by a digital infrastructure comprising a Patient Portal (powered by eClinicalWeb) for medical records access and an Online Booking Platform (book.naomedical.com) enabling same-day and scheduled appointments. Virtual Care/Telemedicine extends access to remote consultations. The company has also announced a partnership with Flexzo Ai for AI-driven workforce automation to support provider recruitment and scheduling expansion.

Differentiator

Problem solved

Functional benefit

Products and services

• Urgent Care

Quantifiable outcome

• 15% increase in charge capture and 60% improvement in quality code capture
• +1 more outcomes

Named customers4 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered core.

• Flexzo AicoreTechnology or Integration · 10 March 2026Strategic partnership to deploy Flexzo Ai's workforce automation platform across Nao Medical's expanding clinic network. The platform provides real-time clinician availability tracking, automated credentialing and compliance verification, AI-driven shift matching, and autonomous engagement engine to reactivate inactive providers. Aims to reduce time to hire, lower external staffing dependency, and improve fill rates.
• XpertDoxcoreTechnology or Integration · 1 January 2024Implementation partnership for healthcare AI coding and documentation solutions. The 2024 implementation resulted in a 15% increase in charge capture and 60% improvement in quality code capture, demonstrating measurable operational improvements in revenue cycle management.

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Direct peers

• CityMD: Largest urgent care chain in the NYC metro, owned by Summit Health/VillageMD (New Mountain Capital). Directly comparable as a multi-site urgent care and primary care operator serving walk-in consumers in the same geographic market.
• GoHealth Urgent Care: National urgent care operator with deep NYC/Long Island presence through its joint venture with Northwell Health. Closely comparable in care model, payer mix, and patient demographic.
• ProHEALTH Urgent Care: Multi-site urgent care and primary care provider in the NYC/Long Island market. Comparable in clinic model, walk-in visits, and insurance-based revenue mix.
• MedRite Urgent Care: Independent urgent care operator with multiple NYC locations. Closely comparable as a walk-in urgent care competitor serving similar patient demographics.
• ModernMD Urgent Care: NYC-focused urgent care chain with locations in Brooklyn and Queens. Direct peer on walk-in urgent care, primary care, and employer services.

Broad incumbents

• Northwell Health: Large New York health system operating its own urgent care and primary care footprint in the same metro. Comparable as a regional incumbent that competes for the same employer and consumer demand.
• Mount Sinai Health System: Major NYC academic health system operating urgent care, primary care, and occupational health services. Overlaps with Nao Medical on consumer urgent care and employer services in Manhattan and surrounding boroughs.
• One Medical (Amazon): Membership-based primary care platform with growing in-person clinic footprint and a virtual-first offering. Comparable as a tech-enabled primary care competitor targeting similar consumer segments.
• CVS MinuteClinic: Retail-based walk-in clinic network operated inside CVS pharmacies. Overlaps with Nao Medical on low-acuity urgent care, vaccinations, and basic primary care services.

Emerging players

• Carbon Health: Tech-enabled primary and urgent care provider with in-person clinics plus a strong virtual care offering. Comparable as a tech-forward multi-service competitor challenging traditional clinic networks.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/naomedical
• Facebookfacebook.com/naomedical
• LinkedInlinkedin.com/company/naomedical
• Instagraminstagram.com/naomedical

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Nao Medical