Private Healthcare Information Network

What Private Healthcare Information Network does

Private Healthcare Information Network (PHIN) is a UK independent, not-for-profit organisation, constituted as a Company Limited by Guarantee, that publishes information about the safety, quality and costs of private healthcare. PHIN was appointed by the Competition and Markets Authority (CMA) as the 'Information Organisation' under the Private Healthcare Market Investigation Order 2014, giving it a statutory mandate to collect data from private hospitals and consultants and publish it to support patient choice. Its website serves over 50,000 unique patients per month, covering 690 hospitals and nearly 13,400 active consultants across the UK.

The core product is phin.org.uk, a searchable, interactive website that lets patients find and compare consultants and hospitals by location and procedure. Supporting products include downloadable Excel Datasheets (volumes, length of stay, adverse events, infections, patient feedback, PROMs, consultant fees), a Patient-Reported Outcome Measures (PROMs) Explorer covering six procedure types, a Compliance Report measuring adherence to the CMA Order across seven milestones, and a series of sector reports (e.g., 'A Helping Hand' on robot-assisted surgery, 'Worth the Weight' on bariatric surgery, 'Distance to Diagnosis and Treatment'). A separate portal (portal.phin.org.uk) enables hospitals and consultants to submit data and manage profiles. PHIN states ISO-aligned information security practices and is governed by a board drawn from the CMA, NHS, IHPN, the Association of British Insurers, and the Personal Finance Research Centre.

PHIN's business model is member- and mandate-funded rather than transactional: the patient-facing website is free, with no subscription or registration, and revenue comes from membership fees paid by private hospitals, consultants and stakeholders, alongside statutory obligations under the CMA Order. The organisation completed the three-stage CMA compliance arc (bronze October 2024, silver September 2025, gold June 2026) and operates exclusively within the United Kingdom under the regulatory mandate.

Name

Private Healthcare Information Network

Legal name

Private Healthcare Information Network (PHIN)

Website

https://phin.org.uk

Company type

Private

Founded year

2013

Operating status

Operating

Headcount range

11–50 employees

Short description

Private Healthcare Information Network (PHIN) is a UK not-for-profit, CMA-mandated organisation that collects and publishes data on private hospitals and consultants to support patient choice and regulatory transparency.

Ownership category

akta.pro rank

Product category

Healthcare Information Services

SIC

Services-Health Services (8000), Services-Membership Organizations (8600)

akta.pro primary industry

Provider Directory & Network Identity (HPD, NPI, credential linking) (HLACABAF)

Keywords

• Private healthcare data
• Patient outcome measures
• Healthcare transparency
• Hospital performance data
• Consultant directory

Headquarters

HQ city

London

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Not-for-profit funded service: PHIN is an independent not-for-profit organization. The website is provided free of charge to patients. Funding comes from membership fees and government mandate obligations. The organization collects data from hospitals and consultants to fulfill its statutory duties under the CMA's Private Healthcare Market Investigation Order.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Private Healthcare Information Network (PHIN) is a government-mandated, independent not-for-profit organization that collects, processes, and publishes information about UK private healthcare safety, quality, and costs. It operates a public-facing searchable website enabling patients to compare hospitals and consultants, and a separate portal for hospitals and consultants to submit mandatory data under the CMA Private Healthcare Market Investigation Order 2014.

Product overview

PHIN operates as a government-mandated, industry-certified, independent organization that publishes information about private healthcare safety, quality, and costs. The core product is the PHIN Website (phin.org.uk), a searchable platform helping over 50,000 patients monthly make informed decisions about private healthcare. Supporting products include Datasheets (downloadable Excel datasets), the PROMs Explorer (patient-reported outcome measures tool), Compliance Report (CMA Order measurement), and various market analysis reports. The PHIN Portal enables consultants and hospitals to submit data for compliance purposes.

Differentiator

Problem solved

Functional benefit

Products and services

• PHIN Website Searchable web platform allowing patients to find and compare private healthcare consultants and hospitals across the UK, view safety, quality, and cost information, and make informed healthcare decisions about day-case and inpatient procedures.
• PHIN Portal Dedicated data-submission portal used by hospitals and consultants to submit compliance data, manage their profiles, and fulfill their legal obligations under the CMA Private Healthcare Market Investigation Order 2014.
• PHIN Datasheets Downloadable Excel datasets providing detailed quantitative information on UK private healthcare including procedure volumes, length of stay, patient feedback, adverse events, infections, PROMs, consultant fees, and hospital coverage.
• PROMs Explorer Interactive tool allowing patients and professionals to explore Patient-Reported Outcome Measures data for six surgical procedures (knee replacement, hip replacement, cataract surgery, breast augmentation, liposuction, and rhinoplasty) before and after treatment.
• Compliance Report Measurement tool assessing whether private healthcare providers meet their obligations under the CMA Private Healthcare Market Investigation Order 2014, tracking submission across seven milestones including Volume, Length of Stay, Adverse Events, Patient Feedback, PROMs, Clinical Coding, and Data Maturity.

Quantifiable outcome

• Over 50,000 monthly unique patient visits to phin.org.uk
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and minor.

• Competition and Markets Authority (CMA)coreStrategic or Co-development Partner · 1 January 2014PHIN was appointed by the CMA as the 'Information Organisation' under the Private Healthcare Market Investigation Order 2014. PHIN is legally required to collect data and publish information on private hospitals and consultants. The CMA continues to monitor and enforce compliance with the Order, and PHIN has achieved full compliance with the transparency provisions, delivering Gold standard levels of data.
• NHS Private Patient UnitscoreStrategic or Co-development PartnerNHS private patient units work with PHIN to submit data and ensure compliance with the CMA Order. PHIN acknowledges the support of NHS private patient units in delivering the Market Investigation Order. These units provide private healthcare services within NHS settings and must report data through PHIN's system.
• Independent Healthcare Providers Network (IHPN)coreStrategic or Co-development PartnerDavid Hare, Chief Executive of IHPN, serves as a Non-Executive Director on the PHIN board. IHPN represents independent healthcare providers and has grown from just over 20 members to 100 members. IHPN and PHIN collaborate to ensure transparency and compliance across the private healthcare sector.
• British Obesity & Metabolic Surgery SocietyminorStrategic or Co-development PartnerProfessor Omar Khan from the British Obesity & Metabolic Surgery Society provided support and a foreword for PHIN's 'Worth the weight?' report analyzing bariatric surgery in England 2016-2023. This represents a clinical specialty society partnership for report development.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Dr Foster (Telstra Health): Dr Foster is a UK-based healthcare information provider publishing hospital performance data and quality metrics. It serves a comparable role to PHIN in providing transparency around UK healthcare performance, though with broader NHS data focus.
• LaingBuisson: LaingBuisson is a UK healthcare market intelligence provider publishing data on private healthcare, social care, and medical travel. It has direct overlap with PHIN in publishing UK private healthcare market data and analysis.

Broad incumbents

• Care Quality Commission (CQC): The CQC is the UK regulator of health and social care that publishes inspection ratings and quality data on UK healthcare providers. It overlaps with PHIN's transparency mission at the broader regulatory level across both NHS and private healthcare.
• NHS Digital: NHS Digital is the national information and technology partner of the NHS, publishing health and care data including hospital episode statistics. PHIN uses NHS HES data under license for its datasets, demonstrating the data ecosystem overlap.
• Definitive Healthcare: Definitive Healthcare is a US-based commercial intelligence provider for healthcare, similar in function to PHIN in providing data on healthcare providers and markets, though operating in a different regulatory environment.
• IQVIA: IQVIA is a global healthcare data analytics and clinical research company that provides commercial intelligence to life sciences and healthcare stakeholders. It shares the data aggregation and analytics orientation with PHIN at a much larger scale and commercial scope.

Others

• Independent Healthcare Providers Network (IHPN): IHPN is the trade association for independent healthcare providers in the UK. Its CEO David Hare sits on PHIN's board, and the organisations collaborate on transparency and compliance across the private healthcare sector.
• Nuffield Trust: Nuffield Trust is an independent UK health think tank that publishes research and analysis on UK healthcare quality and policy. PHIN board member Helen Buckingham was previously Director of Strategy at Nuffield Trust.
• Health Foundation: The Health Foundation is an independent UK charity that publishes research on healthcare quality and improvement, with overlapping interest in transparency and outcomes data with PHIN.

Emerging players

• Patients Know Best: Patients Know Best is a UK patient health records platform with over 5 million registered patients. Its founder Mohammad Al-Ubaydli sits on PHIN's board, linking patient-mediated health data with PHIN's provider transparency mission.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/PHIN_UK
• LinkedInlinkedin.com/company/private-healthcare-information-network

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Private Healthcare Information Network