What Ticketer does

Ticketer is a UK-based provider of integrated electronic ticketing hardware and back-office software for the bus and coach industry, operating as a trading name of Corvia Limited. Its platform combines the TK300 electronic ticket machine (a driver console with detachable 8-inch Android tablet, contactless payment acceptance, higher-precision GNSS, and built-in microphone/speakers), the Ticketer Handheld portable device, and the pole-mounted Tap Off Reader, alongside the Ticketer Portal for fleet management and the Ticketer Insights Hub for data analytics. Bolt-on modules extend the system with Driver Connect (in-cab voice and text communication), Vehicle Checklists (digital inspections), Road Restriction Alerts, Traffic Light Priority, and Tap On/Tap Off fare capping that interoperates with ITSO and cEMV.

The company sells primarily via direct enterprise field sales to franchising authorities (Transport for Greater Manchester's Bee Network, Liverpool City Region Combined Authority), transport and local authorities (Worcestershire, Surrey), and bus and coach operators ranging from large groups (First Bus, Arriva, National Express, Go-Ahead, Transdev) to mid-market and small regional operators. Ticketer was appointed to the UK Crown Commercial Service Transport Technology Framework in late 2025, opening a centralised public-sector procurement channel. Revenue derives from upfront hardware sales (TK300, Handheld, Tap Off Reader), annual non-exclusive software licences with hosting, support, and remote updates, plus recurring fees for bolt-on modules - all priced via bespoke quotation rather than published list rates. The installed base covers 23,000+ buses across the UK.

Ticketer was founded in 2009 and is privately held with no parent company. Leadership comprises CEO Kelly Hanna (appointed 2023 from Group COO) and COO Adam Toone. The company has maintained organic growth supplemented by a 2018 Tenzing funding round and a 2019 acquisition of FARA AS, with ongoing investment in product (Driver Connect, Insights Hub), geographic expansion into franchised networks, and operational scale-up including a planned repair-centre relocation.

Name

Ticketer

Legal name

Corvia Limited

Website

https://ticketer.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

101–250 employees

Short description

Ticketer is a UK provider of integrated electronic ticketing machines, fleet management software, and data analytics for bus and coach operators, franchising authorities, and transport authorities, with an installed base across 23,000+ UK buses and support for major franchised networks including the Greater Manchester Bee Network and Liverpool City Region.

Ownership category

akta.pro rank

Product category

Public Transport Ticketing & Fleet Management Technology

NAICS

Bus and Other Motor Vehicle Transit Systems (485113), Support Activities for Transportation (488)

SIC

Transportation Services (4700), Miscellaneous Transportation Equipment (3790)

akta.pro primary industry

Integrated Ticketing & Fare Management (Capping, Passes, Validators) (THADALAC)

akta.pro secondary industry

Suburban/Regional Commuter Bus Operators (TLAFAGAC)

Keywords

• Electronic ticketing systems
• Bus fleet management
• Contactless fare collection
• Public transport AVL
• Passenger transport analytics

Headquarters

HQ city

Hungerford

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hardware Sales: Sale of electronic ticket machines including TK300 driver console, Ticketer Handheld devices, and Tap Off Readers. Hardware is sold with associated software license. Price is set per quotation based on fleet size and configuration.
2. Software Licensing & Services: Non-exclusive license to use Ticketer software and portal for the term of the contract. Services include hosting, support, remote diagnostics, and software updates. License fees may be annual with termination requiring 12 months' notice.
3. Bolt-on Features: Additional features such as Driver Connect, Vehicle Checklists, Road Restriction Alerts, and Traffic Light Priority available as add-ons to the base Ticketer license, seamlessly rolling out to devices via software updates.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels9 records

Core offering

Ticketer sells an integrated hardware and software platform for the UK bus and coach industry, combining electronic ticket machines (TK300, Handheld, Tap Off Reader) with back-office fleet management (Ticketer Portal), data analytics (Ticketer Insights Hub), contactless Tap On/Tap Off fare collection, and bolt-on modules including Driver Connect two-way communication, Vehicle Checklists, Road Restriction Alerts, and Traffic Light Priority. Solutions are deployed for franchising authorities, transport and local authorities, and bus/coach operators across more than 23,000 UK buses.

Product overview

Ticketer provides an integrated hardware and software platform for public transport operators and authorities. The core hardware portfolio includes the TK300 electronic ticket machine (flagship), Ticketer Handheld (portable), and Ticketer Tap Off Reader. The software ecosystem comprises the Ticketer Portal (operational management) and Ticketer Insights Hub (analytics). Bolt-on modules including Driver Connect (driver communication), Vehicle Checklists (digital inspections), Road Restriction Alerts, and Traffic Light Priority extend functionality. Solutions serve franchising authorities, transport authorities, and bus/coach operators across the UK, with the TK300 supporting fare collection, real-time data capture, and two-way communication while feeding operational data into the Portal and Insights Hub for fleet management and analytics.

Differentiator

Problem solved

Functional benefit

Products and services

• Ticketer TK300 Industry-leading electronic ticket machine for UK bus and coach operators, combining contactless payment, real-time GPS tracking, integrated driver communication, and remote software updates in a single in-vehicle device with a detachable 8-inch Android tablet driver console.
• Ticketer Handheld Fully portable lightweight electronic ticket machine with 5.5-inch touch screen, integrated QR code and card reader, rear-mounted thermal printer with auto-cutter, approximately 8-hour battery life; accepts cEMV, ITSO, mtickets and cash for use by drivers on-board or by inspection staff.
• Ticketer Tap Off Reader Pole-mounted contactless Tap Off reader that pairs with the TK300 to enable Tap On/Tap Off (TOTO) functionality, automatically calculates best fare, accepts cards, smartphones and wearables, and reduces boarding times by up to 70%.
• Ticketer Portal Back-office fleet management platform for bus and coach operators, delivering real-time vehicle tracking, service and stop configuration, fare setup, driver/vehicle assignment, incidents management, and day-to-day operational reporting.
• Ticketer Insights Hub Analytics platform turning ticketing and GPS data from the Ticketer fleet into dashboards for passenger boarding, occupancy, schedule adherence, Tap On/Tap Off metrics, and KPI benchmarking for operators and BSIP/Enhanced Partnership reporting.

Quantifiable outcome

• Up to 70% faster boarding times with Tap On/Tap Off implementation
• +4 more outcomes

Named customers31 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability7 records

Feature12 records

Partnerships

Three partnerships are on record, tiered core.

• Smart Applications Management (SAM)coreImplementation/ SI/ Consulting Partner · 13 May 2026SAM provides managed services for the Liverpool City Region Combined Authority bus franchising deployment. Ticketer provides TK300 hardware and solutions while SAM delivers managed services support as part of the franchising partnership.
• First BuscoreStrategic or Co-development PartnerLong-term strategic partner who has been instrumental in developing and trialing Ticketer innovations including Driver Connect feature which was refined through on-board testing with First Bus before wider release.
• Transport for Greater Manchester (TfGM)coreStrategic or Co-development PartnerServed as AVL and ticketing supplier to the Bee Network since its launch in 2023, supporting what was the first large-scale bus franchising network outside London.

Scale indicators14 records

Recent moves6 records

Expansion highlights7 records

Emerging players

• Masabi: Provider of account-based ticketing and mobile ticketing (Justride platform) for buses, rail and ferries, partnering with fare collection hardware vendors. Functionally comparable to Ticketer on m-ticket and account-based ticketing, even though Masabi typically does not supply its own ETM hardware.
• Optibus: AI-based public transport scheduling, planning and operations platform adopted by Arriva and other UK operators (Adam Toone, now Ticketer COO, led Optibus rollout at Arriva). Competes with Ticketer on the operational optimisation layer behind bus operations.
• UrbanThings: UK mobility data, MaaS and passenger information platform with historical links to Ticketer (COO Adam Toone previously was CEO at UrbanThings). Direct adjacent competitor in UK transport data and mobility app space, often partnered or compared on broader local-authority mandates.

Broad incumbents

• Scheidt & Bachmann: European ticketing, fare collection and station systems vendor with a strong bus and rail fare management product suite, including validators and back-office platforms. Comparable to Ticketer on UK bus and rail tender opportunities.
• Cubic Transportation Systems: Long-established fare collection and intelligent transportation systems provider serving major transit agencies worldwide. Competes with Ticketer on large transit agency tenders and open-loop contactless ticketing programs comparable to TOTO.
• Trapeze Group (Modaxo): Provider of intelligent transport systems including fixed-route planning, scheduling, AVL and CAD for bus operations. Comparable to Ticketer on the AVL and fleet management side of the Ticketer Portal, with a deeper planning and scheduling pedigree.
• Conduent Transportation: Large-scale fare collection, transit payment and mobility solutions provider for transit agencies. Competes with Ticketer primarily on large franchised transit agency contracts and open-loop contactless programmes.
• INIT Innovations in Transportation: Global supplier of integrated IT solutions for public transit including AFC, AVL, planning and real-time information across bus, rail and metro. Direct head-to-head competitor to Ticketer in UK bus ticketing tenders but with broader multimodal footprint and larger engineering resources.

Direct peers

• Vix Technology: Specialist provider of automated fare collection, smart card and account-based ticketing systems for buses, rail and ferries. Closest like-for-like competitor to Ticketer's bus ETM and Tap On/Tap Off portfolio with overlapping UK and international customer base.
• Flowbird (formerly Parkeon): Supplier of ticketing, fare collection and back-office systems for public transport operators across Europe, including validators and account-based ticketing. Overlaps directly with Ticketer's ETM and integrated ticketing portfolio for UK and international bus operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks7 records

Key highlights8 records

Customer concentration

• Xx.com/ticketer_uk
• YouTubeyoutube.com/@ticketer1194
• LinkedInlinkedin.com/company/ticketer-corvia-ltd-.
• Facebookfacebook.com/TicketerUK

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds1 record

Investors1 record

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A1 record

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ticketer